Possibly the Grand Dame of hotels in Sandton, the Intercontinental is starting to show its age and is lagging behind on newer hotels. Stayed on 2555, high floor with great view. The bad: The room has a 40 pin Bose speaker, which left stopped production with the iPhone 4... the bed side overhead lamps are worn and looked stained, the toilet flush is getting loose from the wall. The breakfast/dinning room is clearly outdated, the service was far from what is to be expected; tables were not quickly cleaned, or properly set, missing cutlery pieces, napkins etc. the waiters, albeit kind, seem like they have been there since the hotel opened, so one does not know how feedback is received. The good: the bed is great, as is the shower. The gym is the best I have seen in a hotel, by far (highlight!!), housekeeping is kind and helpful, as is reception and the valet team were superb! I will return because I liked the people, the gym, and the skyway to Sandton city, but they need a serious facelift