2 piscines extérieures, parasols, chaises longues
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The Retreat Costa Rica - Wellness Resort & Spa – Avis

5 out of 5
The Retreat Costa Rica - Wellness Resort & Spa
Barrio Jesús de Atenas, Altos del Monte, Jesús, Alajuela

Avis

9,8

Exceptionnel

Note de 10 – Excellent, d’après 45 avis sur 49." "
Note de 8 – Bien, d’après 2 avis sur 49." "
Note de 6 – Acceptable, d’après 1 avis sur 49." "
Note de 4 – Médiocre, d’après 1 avis sur 49." "
Note de 2 – Terrible, d’après 0 avis sur 49." "

9,8/10

Propreté

10/10

Service et personnel

9,4/10

Commodités

9,8/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Frédéric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel luxueux et relaxant avec vue ocean
Depuis notre arrivée jusqu'à notre départ nous avons été traités comme des princes. Le personnel est super accueillant et souriant, et toujours prêts pour s'assurer que tout se passe au mieux. Nous avons apprécié la visite de l'hôtel et l'explication de son concept zen. Le restaurent de l'hôtel est délicieux avec des produits frais du jardin ou des environs. La vue est à couper le souffle sur la nature environnante et va même jusqu'à l'océan pacifique. Le spa est très relaxant. C'est un hotel assez jeune (moins d'un an) mérite le detour pour une coupure zen et reposante. Le wifi est disponible pour les mails et envoyer de super photos. Merci encore à Hans pour tout. 2 jours c'était très court mais nous reviendrons.
Bonjour Frederic, Merci infiniment pour votre chaleureux commentaire que je m'empresse de partager avec toute l'équipe! Ce fut un plaisir de vous accueillir et nous espérons vous revoir de nouveau pour un autre séjour zen, un peu plus long cette fois :-) Un abrazo de la part de toute l'équipe! Sincerement

4/10 – Médiocre

Aleksandr, Santa Barbara

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
This is a MOUNTAIN resort. Meaning there are very steep hills and to stay here you need to be very fit to be able to climb those hills to spa, restaurant, pool. Felt very bad for older people who had difficulties doing that. There’s no room service. Rooms are located on steep hills. Breakfast starts at 8:30! This is the latest breakfast we’ve ever had to have - we wake up at 5 and like to start our day early. Spa is nice. Steam room is very cold, can’t even get a steam higher. There was power outage one day for a couples of house and you’d think that a 5 star hotel would have a generator, but had to take a cold shower… Internet was out during those few hours and if you still need to do some work - you can’t.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Renina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
The Retreat Family a répondu le 7 mars 2024
Thank you for Renina.

10/10 – Excellent

Janice

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en janvier 2024
The Retreat Family a répondu le 7 mars 2024
Thank you Janice

6/10 – Acceptable

Vincenzo

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Potentially lovely but now past its best
We were really excited about this stay having read all of the reviews but ended up disappointed. We received a room upgrade which we were grateful for but the room was very tired, particularly the bathroom area which had a handful of areas of damage. The room was also dirty, which we pointed out with photos to staff and they kind of asked us why we had looked for dirt (which we found when we moved a unit to plug a charger in) and there were multiple hairs in the room. They did do a “detail clean” but we keep our own house cleaner. Additionally we were woken by grounds keepers making loud banging noises every morning at 6am. Additionally they pride themselves on their food which we found to be average and $57 per person for dinner which we thought was expensive for the level of the food. On the positive side the communal areas were very nice and we had excellent massages.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect place to relax and energize
The place was amazing. Very relaxing, with plenty of local trip or adventure options. The food was impeccable and the staff was friendly and accommodating.
Séjour de 3 nuits en septembre 2022

10/10 – Excellent

Dora, Katy

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Few bumps but they were quick to fix the issues and very efficient. Thanks to Alejandro for a great service .
Séjour de 3 nuits en juillet 2022

10/10 – Excellent

Carla

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Retreat is truly Heaven on Earth from the location to the staff to the food and spa. If you need to refresh and recenter yourself, this is the only place to go. Days filled with yoga, hiking, meditation, and relaxation await. We will make this an annual trip!
Séjour de 4 nuits en juillet 2022

10/10 – Excellent

Diana

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Una vacacion espectacular
Espectacular la atención la comida excepcional todo
Séjour de 1 nuit en septembre 2021
Staff, The Retreat Costa Rica a répondu le 24 sept. 2021
Muchas gracias Diana por su amable realimentación. Estamos a la orden par servirles y esperamos recibirles nuevamente en nuestro pedacito de cielo. En salud y amor!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastisk opphold!
Séjour de 2 nuits en juin 2021
The Retreat family a répondu le 21 juin 2021
Vi er så stolte at du liker, besøket! Vi håper vi snart kan ta imot deg igjen i vår himmelbit.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was the easiest vacation I've ever been on as far as the hotel having the most popular tours available and creating a personalized daily schedule. Hotel staff do take you on each tour so you become comfortable with every one you interact with. Meals were my biggest worry going in but they were all well seasoned with good portion sizes and 3 courses with every dinner-- we had fish most nights and beef once during our stay. If we visit again, we would choose a more inclusive package as it was very easy to spend $1000/day between tours, treatments, and meals for 2.
Séjour de 3 nuits en mai 2021

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a very relaxing stay.
Séjour de 3 nuits en avril 2021

10/10 – Excellent

Stephanie

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I want to go back!
Amazing setting, spa (Laura was especially accommodating), restaurant (Jonathan was great) and incredible food. The front office, the driver from the airport were all very kind and attentive. Sofia, the yoga instructor was excellent. I can hardly wait to go back.
Séjour de 2 nuits en février 2021

10/10 – Excellent

Yolanda

Séjour de 1 nuit en novembre 2020

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Retreat is a short drive from the San Jose Airport. The property feels serene and welcoming. The rooms off the yoga studio are definitely for morning people. The spa is world class. The views and sunsets spectacular.
Séjour de 3 nuits en décembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en novembre 2019

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wow.
Amazing stay and hospitality. Only place I’ll stay when returning to Costa Rica.
Séjour de 1 nuit en octobre 2019
The Retreat Team a répondu le 4 oct. 2019
Dear Michael, I would like to thank you very much for sharing your kind feedback. It pleased us greatly to host you during the unique experience you lived in our premises and we are glad that you appreciated our attentive staff and beautiful grounds. I will transmit your kind words to our Team, this is a great motivation for us. The Retreat Family would like to see you again very soon to create impressive memories!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best place to stay near san jose
Amazing - beat our expectations by a mile and the photos don't do justice. The food is world class and we felt amazing after just one night stay.
Séjour de 1 nuit en septembre 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 22 sept. 2019
Hi! We are grateful for your kind review and to know you enjoyed your stay to the fullest. Trully hope to receive you again in a close future! In plenty of health and love from Heaven on Earth!

10/10 – Excellent

Thea

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quick weekend break
Gorgeous stay at the Retreat! We ate well and relaxed - the place is done very, very well, with beautiful views and very comfortable rooms. The only complaint I have is that the mattresses could have been better (which is often the case in hotels). We didn’t get up to much on our short stay besides lounging by the pools and in the spa and working out in the perfectly well equipped gym, but we did do one yoga class which was lovely - the studio is beautiful. The wildlife on the property is fantastic - incredible flowers and landscaping and peacocks, other exotic birds, butterflies, iguana, fish. The property is new and the spaces are very well appointed and extremely comfortable. It was only a 1.5 hour drive from San Jose during rush hour and only took us 30 mins to get to the airport to leave (not during rush hour).
Séjour de 2 nuits en septembre 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 17 sept. 2019
Hi Thea, Thank ou very much for your feedback, this is very important for us to keep comitting with excellence, luxury and wellness. We enjoyed your visit, too and hope to receive you again in a very close future! In health and love,

10/10 – Excellent

kthooch, Seattle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s really hard to describe this property in a way that fairly captures its essence. It’s amazing. Decadent treat all the way around: food, service, views, spa and services and overall ambiance. Will be back.
Séjour de 1 nuit en septembre 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 11 sept. 2019
Thank you very much for your warm words! We really appreciatte them! It is good to know you had such a wonderful stay! We will be waiting for you with our doors wide open!

10/10 – Excellent

ADRIAN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect little Gem
This place is perfect for a quiet get away. Healthy. You will feel refreshed after resting in this hidden gem. Food is healthy. Atmosphere is relaxing. The staff are very polite and helpful. Everything is perfect.
Séjour de 3 nuits en août 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 6 sept. 2019
Hi Adrian, Thank you so much for your review.. We are glad to hear you had a relaxing stay at our resort and we look forward to the opportunity to receive you again in a close future!! In health and love,

10/10 – Excellent

Sonia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un paraíso en las montañas de Atenas Costa Rica .
espectacular, el nuevo spa , la comida , las clases de yoga y la alimentación deliciosa.
Séjour de 1 nuit en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en août 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 6 sept. 2019
Thank you for your calification, we would love very much to be your hosts in a close future! In heatlh and love,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The retreat gave stellar service. From the moment I stepped to the front desk I was greeted with a fresh juice and cool cloth. I received a tour of the beautiful property and then escorted to my room. The food delicious, the yoga class was amazing and all of the staff were so friendly and welcoming. Grissela at the front desk packed a beach bag for me for excursions, the 2 chefs I seen the most were very kind and made vegan meals, Thank you Chef Sergio and his apprentice. Big thank you to Gustavo I believe is his name he gave a wonderful tour of the property and was very helpful throughout my stay. The property is safe the views are breathtaking. Wish I spent more time just at the hotel. It is extremely tranquil and relaxing.
Séjour de 2 nuits en juin 2019
Nathalia Mora Q.Sales and reservations Specialist a répondu le 21 août 2019
Thank you very much for your very kind review. We would like very much to receive you again within a close future!

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was beautiful, the food was amazing, and the staff was very friendly. Everything was personalized, could not have asked for a better stay. They even picked us up at Liberia when our flight plans went awry.
Séjour de 4 nuits en juillet 2019
Sales and Reservations Team a répondu le 10 juill. 2019
Thank you very much for the positive feedback. We are so happy to know that you did have a pleasant experience at our property. Very much look forward to the opportunity to be your hosts again in a close future. In health and love,

10/10 – Excellent

Emmanuel, Delray Beach

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breathtaking views, nothing better than waking up well rested to that amazing mountain view.
Séjour de 3 nuits en juillet 2019
Sales and Reservations team a répondu le 10 juill. 2019
We truly appreciate your review and are so glad to know you did enjoy the revitalizing breeze from out crystal quartz mountain and received all its positive vibes to recharge your energy positively. Hope to see you again in a close future In health and love

10/10 – Excellent

Mario

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a wonderful place to stay. Pure beauty. The staff was very friendly and helpful.
Séjour de 1 nuit en mai 2019
In Health and Love, The Retreat Team a répondu le 27 juin 2019
Thank you so much for your review! This motivates us to keep growing as a wellness destination. Hope to receive you again in a close future!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 6 nuits en décembre 2018

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best retreat ever, really nice attention and amazing state
Séjour de 1 nuit en décembre 2018
Guest Experience a répondu le 12 déc. 2018
We appreciate your comments and we are glad that your stay has exceeded your expectations. Best Regards

10/10 – Excellent

mary

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Relaxing spa hotels with wonderful food.
The Retreat is situated in an area voted to enjoy the best climate in the world! That is debatable but, what is not debatable is the wonder that is the Retreat. We spent five days there, probably not long enough but managed to totally unwind and relax. The rooms and bed are most comfortable and the atmosphere very zen. The staff are all very friendly and accommodating. The food is healthy and delicious but don’t expect burgers and chips here! If you are thinking about coming to the Retreat, don’t hesitate a minute longer.
Séjour de 5 nuits en novembre 2018
Guest Service Team a répondu le 28 nov. 2018
Good Morning, We love to hear that your stay with us was very pleasant; Our team works every day to satisfy our guests! We hope to have you soon again at The Retreat Costa Rica!

8/10 – Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location but the lack of signs at the entrance make it difficult to find. Also lack of lighting in the parking area made it hard to park and walkways are not adequately lit. We needed a flashlight to navigate to and from our room.
Séjour de 6 nuits en octobre 2018
Guest Service Clerk a répondu le 22 nov. 2018
We appreciate your time in giving us your comments on aspects that we can strengthen to exceed our customers expectations. We will share these recommendations with Management to make improvements. Thank You!

10/10 – Excellent

Manuela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay with an amazing view!
Such a beautiful place to stay! I will definitely be back! Very kind and caring people!
Séjour de 3 nuits en octobre 2018
Guest Service Clerk a répondu le 22 nov. 2018
We are happy to hear that we meet your expectations, your comments show us that the daily work of our team allows the enjoyment of our customers.

10/10 – Excellent

Kristel, Costa Rica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Súper lindo. Excelente el servicio al cliente . Instalaciones muy cómodas y limpias. La comida es saludable y muy amena.
Séjour de 1 nuit en octobre 2018
Servicio al Cliente a répondu le 24 nov. 2018
Nos alegra escuchar que cumplimos con sus expectativas, sus comentarios nos demuestran que el trabajo diario de nuestro equipo permite el disfrute de nuestros clientes.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a magical vacation just to detach. We did just one excursion on purpose. The food was amazing( chef Sergio ) Didn’t realize healthy food can taste so good. The staff really goes out of their way to be have a personal touch!
Séjour de 7 nuits en octobre 2018
Bryant Angulo a répondu le 17 oct. 2018
Thank you so much for your kind words, we really appreciate it! We hope to have the pleasure to welcome you again soon. Kind regards

10/10 – Excellent

caycoffee, Cayman Islands

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mere words are insufficient to describe this amazing property!!! From the awe inspiring beauty of the mountain setting, the impeccable design and layout of the property, unbelievable landscaping, the genuinely friendly and helpful staff, to the most incredibly talented chefs I've seen ANYwhere!! THIS is THE place to be. Diana Stobo has set out to create something very special here and she does not disappoint. They have evidently done well enough in their short time (2014) to add on with the construction of a new spa and eventually more loft-style rooms. At the same time they refuse to give in to the pressures of a commercialized hotel property catering to the masses. Instead they remain true to their values and passion to provide the ultimate experience for their guests, and that is a peaceful, beautiful, tranquil space to RESET! (No children allowed here) Don't wait, you have everything to gain by staying at The Retreat. I promise you'll want to book your next stay before you leave!!
Séjour de 4 nuits en septembre 2018
Bryant Angulo a répondu le 17 oct. 2018
Thank you so much for your kind words. You are right, we are willing to stay boutique and offer a customized experience to every guest. We hope to have the pleasure to welcome you again soon! Kind regards

10/10 – Excellent

Jennifer, New York

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
What I did like and found unique about this resort was that there were only 11 rooms. Which means the staff were very attentive, and they made sure all of your needs were taken care of. Totally recommend staying in this hotel.
Séjour de 4 nuits en septembre 2018
Bryant Angulo a répondu le 17 oct. 2018
Thank you Jennifer for your kind words. It was a pleasure to welcome you. Kind regards

10/10 – Excellent

cefhora, Mexico City

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A little piece of heaven
Wonderful experience we enjoyed in our weekend at this beautiful hotel boutique. The service is outstanding, the chefs superb! And the food exquisite!!! Definitely, this is a place to relax and unwind. I fully recommend it.
Séjour de 2 nuits en septembre 2018
Bryant Angulo a répondu le 17 oct. 2018
Thank you so much Cefhora for your kind words, we really appreciate it! Kind regards

10/10 – Excellent

Tanya

Paradise
Absolutely incredible hospitality, fantastic food, and gorgeous surroundings. Loved it. Can’t wait to return.
Séjour de 2 nuits en août 2018
Bryant Angulo a répondu le 12 sept. 2018
Dear Tanya, Thank you very much for your review. We are pleased to note you had a fantastic time with us. We are looking forward to welcoming you again soon. Warm regards from the entire team!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Personal amable
Séjour de 1 nuit en août 2018
Bryant Angulo a répondu le 24 août 2018
Muchas gracias por tomar el tiempo de compartir su experiencia. Esperamos tener el gusto de recibirles de nuevo. Saludos

10/10 – Excellent

Jo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This place was amazing!! The staff was wondeful and helpful! We came for my mothers birthday they made her a special little cake that was delicious!! The food was amazing!! They truly make you feel you comfortable. I highly recommend this place.
Séjour de 9 nuits en juillet 2018
Bryant Angulo a répondu le 18 juill. 2018
Dear Jo, Thank you very much for your kind words! It was such a pleasure to host you. We hope to have the pleasure to welcome you again soon. Kind regards

10/10 – Excellent

Emily, Los Angeles

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful and very personable staff definitely felt spoiled top notch food delicious
Séjour de 2 nuits en juillet 2018
Bryant Angulo a répondu le 18 juill. 2018
Dear Emily Thank you so much for taking the time to leave a comment about your experience, we really appreciate it. We are looking forward to hosting you again in the future. Kind regards

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Such a relaxing and beautiful place. The food was amazing. The staff was so friendly and helpful. I recommend this resort.
Séjour de 7 nuits en avril 2018
Bryant Angulo a répondu le 18 avr. 2018
Thank you so much for sharing your experience. We would be pleased to welcome you again in the future. Kind regards

10/10 – Excellent

Stuart

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A little slice of heaven in Costa Rica
The Retreat is everything it promises! The warmest and friendliest welcome you could wish for ..... and that goes on throughout the stay. Great comfort in a stunningly beautiful location. And amazing food. Couldn't ask for more.
Séjour de 1 nuit en février 2018
Bryant Angulo a répondu le 16 mars 2018
Dear Stuart Thank you very much for your kind comment. It really means a lot to us. We are happy to hear that you had a great time and we hope to have the pleasure to welcome you again in the future. Warm regards from the entire team!

10/10 – Excellent

Nicole

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ein unglaublich schönes hotel mit unglaublich netten angestellten. möchtest du zeit zum relaxen, dann bist du hier genau richtig. man kommt an und fühlt sich gleich total wohl, ein hervorragendes hotelkonzept! auch als yoga-anfänger eine unvergessliche erfahrung! vielen dank für den superschönen aufenthalt!
Séjour de 2 nuits en janvier 2018
Bryant Angulo a répondu le 1 févr. 2018
Vielen Dank für Ihre freundlichen Worte. Wir freuen uns, dass Sie eine gute Zeit hatten und hoffen, Sie in Zukunft wieder begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 – Bien

New yorker, new york

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
TRANQUIL & RELAXING
The hotel is gorgeous with fantastic mountain views. The staff is attentive and the facilities are beautifully appointed. Dinners are a bit pricey but all are fresh and local, though options are few and meat is generally not on the menu. Location is not great considering that there is a very steep drive to get to the hotel and it is challenging driving to and fro in Costa Rica to the tourist areas. I would suggest splitting your stay, half in the forest and half at the beach to avoid taking the car as much as possible. There is uber and it is half price or more compared to the local taxi or hotel shuttle service. The hotel is great if you just want to chill and relax!!!!
Séjour de 5 nuits en décembre 2017
Bryant Angulo a répondu le 12 janv. 2018
Dear guest, Thank you very much for taking the time to share your experience. We are glad that you had a relaxing time with us and enjoyed our service and facilities. To answer your comment, our concept of cuisine is fresh from farm to table and we always offer either meat or fish for dinner. For lunch, we have a vegeterian and non-vegetarian option, sorry to hear that it was not made clear to you. Thank you for sharing this, we will work internally to improve our communication about this. Regarding the drive to the hotel, we always offer our complimentary valet service when our guests come with their own car. Although it is a paved road (unlike other places in Costa Rica), we understand it can be challenging if you are not used to it, so we invite our guests to let us take care of the car. As you recommend spending half of the stay to the beach, I think it is a wise option. We are only an hour drive from the Pacific Coast so it can be done easily! Thank you very much for your time and we wish you all the best

10/10 – Excellent

Rene

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2017
Bryant Angulo a répondu le 11 janv. 2018
Dear Guest, Thank you for sharing reviewing our property! Kind regards

10/10 – Excellent

Julie B, Cayman Islands

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing retreat experience with best food & staff.
This was my retreat experience and was delighted by the place. I see that EXPEDIA rates it at 3 1/2 star but would consider this place much higher. The place is very new and decorated in a calm, simple but yet stylish way. The setting on the side of the mountain offers stunning views and the sound of the forest is so peaceful. I was blown away by the attention of the employees, they are genuine and kind. If you are concern about the semi/raw diet...don't be!! I was so surprise on how good the food is, the Chefs are very creative and will offer dishes with tons of flavour. I think that was one of the highlight of my stay; the excitement just before a meal. It's an open style kitchen and you are welcome to attend some wellness/cooking classes with the Chefs. It's very educative and fun!! I also wanted to visit the idea of doing a bit of yoga while on vacation, and the teachers were also very attentive and adapted their teaching to my level (which was beginners). I am now hooked on this practice and will certainly pursue it...I want to thank the entire team to have made me feel so special and welcomed. I travelled on my own and believe that I made friends for life ....it was just the best!!
Kahina a répondu le 2 juin 2017
Dear Julie, Thank you so much for taking the time to leave a comment about your experience at the Retreat. Your kind words really mean a lot to us. I already shared it with the team! And we are so happy to hear that you will take some of the Retreat with you through the yoga practice (and the recipes you learned...). It was a pleasure having you with us. You were also a fabulous guest! Warm regards from all the Retreat team!