Dining

Reviews of Hashimi Hotel

Hashimi Hotel
Souq Khan El Zeit Street 73 Old City, Jerusalem

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 371 reviews" "
Rating 8 - Good. 130 out of 371 reviews" "
Rating 6 - Okay. 33 out of 371 reviews" "
Rating 4 - Poor. 26 out of 371 reviews" "
Rating 2 - Terrible. 16 out of 371 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service
Hotel Location # 1
The hotel has an excellent location if your plan is to visit Jerusalem and walk it through. It is in the "middle of the action". The hotel staff is friendly and helpful. The rooms are very small but clean which was the most important thing to us.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old city. Great staff. Beautiful view from the rooftop. We appreciated fresh cold water available in the lobby.
Stayed 2 nights in Jul 2023

6/10 Okay

Seungmarn

good
Stayed 12 nights in Jun 2023

10/10 Excellent

Saddef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended and close to Al Aqsa
Once again I had a comfortable stay. Room was very clean. I have stayed here a number of times and am never disappointed
Stayed 2 nights in May 2023

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance
A good place to stay in Jerusalén!! Walking distance everywhere. I will back !
Stayed 2 nights in Jun 2023

10/10 Excellent

omer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Building was historically old but well maintained and kept
Stayed 2 nights in May 2023

8/10 Good

Paola, Mt Pleasant

Stayed 2 nights in May 2023

10/10 Excellent

Ayoub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , good location , amazing view , friendly staff
Stayed 1 night in Mar 2023

4/10 Poor

Sadie

Travelled with family
Disliked: Amenities, property conditions & facilities
My room was dingy and dark, one small window with no view. Furniture old, door handle hanging off, door locked but felt insecure. No heating, very cold at night. Sons room slightly better, I asked to be moved and was told to come back each morning to see if there was another room, big groups had moved out and I asked for 4 days and gave up. We stayed out all day as rooms were depressing. Roof terrace was nice with good view. People in reception were friendly. Would not stay again.
Stayed 7 nights in Jan 2023

8/10 Good

Saddef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Nicholas

Stayed 3 nights in Jan 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Pros: 1. Close to most of major attractions 2. Nice view from roof top 3. Cameras and great security Cons: 1. Outdated rooms. Paint chipping away from walls. Room was cold without any source of a heater. No fridge or lamp by bed. 2. Shower did not hold water and it leaked into bathroom.
Stayed 3 nights in Dec 2022

8/10 Good

Steven, Denville

Travelled with partner
Liked: Cleanliness, staff & service
Good location, friendly staff. Loud and bustling hotel with lots of families.

10/10 Excellent

Ahmed Osman

Stayed 5 nights in Dec 2022

2/10 Terrible

Armando

8/10 Good

Kenneth

Stayed 6 nights in Nov 2022

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base but noisy
Like all Old city hotels you have to walk to this one so don't take too much luggage! The hotel is about 5 minutes walk from the Holy Sepulchre and maybe 10 minutes from the Temple Mount. It is easy to find from either the Damascus or Jaffa gates. There are great views of the Dome of the Rock from the roof terrace and breakfast was very good value. Our room was smaller than I'd have locked but it had enough power sockets and wifi was good. The only downside for us was the noise - not external noise but the other guests. We stayed 2 nights and both times were woken repeatedly through the night by people shouting and slamming doors. We were always up and gone by 7AM but we were woken between 3 and 5 constantly by inconsiderate guests.
View from roof terrace
View from roof terrace
Stayed 2 nights in Dec 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was extremely kind - they talked us through finding parking outside of the Old City, and were quick to help us during our stay. Plus, you can’t beat the view from the rooftop!
Stayed 4 nights in Nov 2022

10/10 Excellent

Kathlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive upgrade or free drink as mentioned in my booking. However, the hotel was in a good location. I did not like my room much, very dark with no window. Its good to have free tea and coffee all day. The hotel is in the Muslim area and it felt so much safer and relaxed than in the Jewish or Christian areas (so much more hustling there).
Stayed 2 nights in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Jerusalem
Excellent location. Excellent service. Friendly staff. Excellent views of the old city from rooftop terrace . Hard to get big suitcases into hotel. Rooms are small but considering the location, you cannot go wrong. Use Damascus Gate and go straight up the street to hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of old Jerusalem. For that reason, rooms are small. Great view from the top of the hotel.
Stayed 2 nights in Oct 2022

8/10 Good

C Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and large. Our "View" was of an adjacent building (not good), but the rooftop patio was excellent for views of the Dome of the Rock and the surrounding area, especially at night. Loved staying inside the "old city" walls.
Stayed 1 night in Oct 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful and accommodating staff; facility has its own vibe
Stayed 1 night in Oct 2022

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Old Jerusalem; stunning rooftop view across to the Dome of the Rock and surroundings. Helpful can-do staff; secure, clean, unique.
Stayed 2 nights in Oct 2022

4/10 Poor

Anjum

Stayed 4 nights in Oct 2022

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service
Hotel have beautiful view ,close to everything …have great time..
Stayed 3 nights in Sep 2022

6/10 Okay

ANWER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
May not visit the property. Information provided did not help.
Stayed 5 nights in Aug 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a nice, clean hotel with a spectacular rooftop view of the Temple Mount! Staff was friendly and helpful. We had a very pleasant experience at Hashimi. AC was frosty cold, everything functioned properly. Safe and quiet at night. If you Americans (like us) are staying in any hotel in the Old City, you are not going to experience anything like Hampton Inn or Double Tree with valet parking, so temper your expectations. It was a long walk (a few blocks) from the Damascus Gate with our luggage, but everything is a long walk in Jerusalem. After you settle in, this is a great location, just minutes from the Temple Mount, Via Dolorosa walk, Church of the Holy Sepulchre, Tower of David, etc. You are smack dab in the market district of the Muslim quarter with local food and souvenir shops lining every street. If you want to get to locations outside the Old City, we recommend Uber or taxi from the Damascus Gate, New Gate, or even the Jaffa Gate.
Stayed 2 nights in Aug 2022

8/10 Good

Paul

Travelled with family
Stayed 5 nights in Aug 2022

10/10 Excellent

Amjed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. Imagine being in one of the most historically significant places on earth. Clean, very nice hotel.
Stayed 2 nights in Jul 2022

8/10 Good

Lawrence

Stayed 2 nights in Jul 2022

10/10 Excellent

Khaled

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at the heart of Jerusalem, it’s a great walking distance for prayer. The staff is like no other, friendly, kind and maintain the property very well. My family and I have been back several times and hope to return again in the future!
Stayed 2 nights in Jul 2022

10/10 Excellent

Ousman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in terms of proximity to Al Aqsa. Quite and clean
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2022

8/10 Good

Bayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being inside of Old Town Jerusalem. The hotel was really nice and the staff were very friendly. I would definitely stay there again and again and again!
Stayed 8 nights in Jun 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with amazing views.
Stayed 2 nights in Jun 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Beautiful place
The hotel is very located right inside the Jerusalem it is a family owned the workers are very friendly and ready to help you out to get to anywhere you want to go showing you all the options available. The roof top of the hotel is beautiful
Roof top
Stayed 3 nights in Mar 2022

2/10 Terrible

artem

Stayed 1 night in May 2022

2/10 Terrible

Whitney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location just down from Damascus gate and right around the corner from Church of the Holy Sepulcher. Lovely people very gracious staff. Breakfast was made to order omelets. The views are breathtaking. It made our stay very easy - we walked from the hotel to everywhere and everyone knows the hotel so you can’t get lost.
Stayed 4 nights in May 2022

10/10 Excellent

Ethan, Deerfield Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Carrie at the front desk was helpful, friendly, and knowledgeable. They all made us feel right at home! Staying in the Muslim quarter of this special place was safe, convenient, and better than any other place in the newer side of town. My wife and I loved being in the middle of the action. Thanks again to everyone at the Hashimi Hotel, you were the best and we cannot wait until we can come back again!
Stayed 12 nights in May 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's staff was extremely friendly, they go the extra mile to help you. The hotel's location is perfect if you are focused only on Religious tourism because it is inside the walls where everything historical is located, but very inconvenient for transportation as you have to walk up to the street (outside the Damascus Gate). Its location is in the Muslim Quarter (the Arab area) so not many people speak English, and to find the hotel may take up-to 2 hours as the Israeli soldiers don't help you find it either. Interestingly, and even though your first impression of the area is not so good, once you find the hotel's entrance, and walk up the stairs, you'll fall find the place to be nice, clean, friendly, and excellent. If you are looking for luxury or fanciness, this place may not be for you, but if you are focused on Religious tourism, this place is perfect!
Stayed 3 nights in Apr 2022

8/10 Good

Linda

Liked: Staff & service
Front desk staff was very welcoming, friendly and helpful. Breakfast room is beautiful and breakfast was served fresh. Rooms could use some maintenance. Excellent location and awesome views from rooftop and from our room.
Stayed 3 nights in Apr 2022

8/10 Good

Raana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, excellent view, no car access
Location location location! If you are adventurous and want to stay in the heart of the Old City then this hotel delivers! You must understand 2 things: 1. this is a small mom & pop joint with very personable staff. Super helpful! 2. No car access so if you are traveling light and are in decent shape, you can roll your small cases with minimal problem, as we did. We are in our 50’s age-wise. Now for the unbeatable rooftop view of the Dome of the Rock…AMAZING. You can bring your breakfast (hotel restaurant) up to rooftop terrace and enjoy the breathtaking view! Thank you Hashimi Hotel for satisfying our needs with your friendly service. We felt comfortable and safe.
Stayed 1 night in Mar 2022

6/10 Okay

Syed Mushtaq

Stayed 5 nights in Mar 2022

4/10 Poor

Shafiqun

Stayed 1 night in Feb 2022

8/10 Good

Javed

Travelled with family
Liked: Staff & service, room comfort
Good Hotel in prime location
Location wise it’s good hotel , undergoing some renovations now . We had a good time . Breakfast is simple but good . Rooms and bathroom need updating . Great view of old city from some rooms and 4th floor lounge area . Will visit again
Stayed 3 nights in Feb 2022