Reception

Reviews of Agripas Boutique Hotel

Agripas Boutique Hotel
15 Agripas Street, Jerusalem

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 632 reviews" "
Rating 8 - Good. 283 out of 632 reviews" "
Rating 6 - Okay. 123 out of 632 reviews" "
Rating 4 - Poor. 32 out of 632 reviews" "
Rating 2 - Terrible. 17 out of 632 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location and happy hour bites Staff very courteous and helpful
Stayed 4 nights in Mar 2020

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Good location, nice small hotel good service. breakfast not bad.
Stayed 2 nights in Feb 2020
Response from Ortal - Hotel Reservation Manager on Mar 1, 2020
Dear Sam, Thank you for your review and high score. We hope to host you again soon. Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cute hotel. Nice decor, descent wifi, good breakfast.
Stayed 1 night in Feb 2020
Response from Ortal - Hotel Reservation Manager on Mar 1, 2020
Dear Guest, Thank you for your review. We are glad you enjoyed your stay and hope to host you again soon. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Agripas. Love the location. Friendly staff and hotel is clean. I found the room a bit noisier this time aroun. The only thing that I did not like was the late cleaning of the room. After walking for hours, it would have been nice to come back to a clean room.
Stayed 3 nights in Dec 2019
Response from Ortal - Hotel Reservation Manager on Feb 26, 2020
Dear Guest, Thank you for your review. We are glad you enjoyed your stay and hope to host you again soon. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, decor somewhat dated. Staff very helpful and knowledgeable
Stayed 1 night in Jan 2020
Response from Ortal - Hotel Reservation Manager on Jan 14, 2020
Thank you for your review. We would gladly host you again soon. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best location in the city center! really nice room and stuff. would love to come again.
Stayed 1 night in Jan 2020
Response from Ortal - Hotel Reservation Manager on Jan 14, 2020
Thank you for your review. We will gladly host you again soon. Best Regards

8/10 Good

LAMom, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Israeli breakfast, some selections for all types of diets.
Stayed 1 night in Jan 2020
Response from Ortal - Hotel Reservation Manager on Jan 14, 2020
Thank you for your review. We will gladly host you again soon. Best Regards

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ortal - Hotel Reservation Manager on Jan 14, 2020
Thank you for your review. We will gladly host you again soon. Best Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ortal - Hotel Reservation Manager on Dec 30, 2019
Dear Guest, Thank you for your review. We are glad you enjoyed your stay and hope to host you again soon. Best Regards,

6/10 Okay

Josef

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Ortal - Hotel Reservation Manager on Dec 30, 2019
Dear Guest, Thank you for your review. We are glad you enjoyed your stay and hope to host you again soon. Best Regards,

6/10 Okay

Karina

Stayed 1 night in Dec 2019

8/10 Good

Enrico

Stayed 5 nights in Dec 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ortal- Hotel Reservation Manager on Dec 24, 2019
Dear Guest, Thank you for your review. We hope to host you again soon. Best Regards,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Ortal- Hotel Reservation Manager on Dec 24, 2019
Dear Paula, Thank you for your review and a perfect score! We hope to host you again soon. Best Regards,

6/10 Okay

Verified traveller

Stayed 6 nights in Nov 2019
Response from Ortal- Hotel Reservation Manager on Dec 24, 2019
Dear Guest, Thank you for your review. We hope to host you again soon. Best Regards,

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Ortal - Hotel Reservation Manager on Dec 24, 2019
Dear Guest, Thank you for your review. We hope to host you again soon. Best Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Ortal - Hotel Reservation Manager on Dec 24, 2019
Dear Guest, Thank you for your review. We hope to host you again soon. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ortal- Hotel Reservation Manager on Dec 24, 2019
Dear Guest, Thank you for your review and a PERFECT score! We hope to host you again soon. Best Regards,

4/10 Poor

fraser

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and dirty
I’d booked a twin room and confirmed this by mail with the hotel - but on arrival (after midnight) we had a double bed. Initial hotel response was “nothing we can do” After explaining that wasn’t acceptable was given a small blanket sheet and pillow and left to sort it out. Bathroom stank which I was also told couldn’t be helped. All in all poor service and a dirty room. Breakfast was ok.
Stayed 1 night in Nov 2019
Response from Ortal - Hotel Reservation Manager. on Dec 24, 2019
Dear Fraser, Thank you for your review. We deeply sorry for the inconvenience due to not separating the beds in advance. We take this case very seriously and we will look into this case in order to improve. Due to arriving at the hotel after midnight when the hotel is not fully staffed other than a reception clerk that cannot leave the front desk for too long we were not able to provide the necessary service. We hope that other than this case you enjoyed your time in Israel. Best Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything is so CLEAN!!!! Always plenty of soap and towels. The staff is always helpful. I love the mezzanine coffee service that is always available! The rooftop breakfast is very special.
Stayed 1 night in Oct 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Hanna Miriam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice but deficient
The beds are so very Narrow Very nice furniture but nothing functional and practical The room is little and the shower has nowhere to support soap and shampoo
Stayed 2 nights in Sep 2019

8/10 Good

dudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable hotel
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Ortal - Hotel Reservation Manager on Sep 8, 2019
Dear Guest, Thank you for this amazing score. Hope to host you again soon. Best Regards,

4/10 Poor

yael

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ortal - hotel reservation manager on Aug 29, 2019
Dear Yael, Thank you for your review. We would like to receive more information regarding to low score we received in order to improve where ever possible. Please send the hotel a direct e-mail. Waiting to hear from you soon Best regards,

8/10 Good

liora

Liked: Staff & service, property conditions & facilities, room comfort
the maintenance of the rooms is very low and not realy clean. but the service was good. location of the hotel is super.
Stayed 1 night in Aug 2019
Response from Ortal - Hotel Reservation Manager on Aug 29, 2019
Dear Liora, Thank you for your review. In order for us to understand more regarding the "low maintenance" we would appreciate it if you contact the hotel directly by e-mail. Looking forward to hearing from you soon. Best regards,

2/10 Terrible

UnhappyGuest

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly and unhelpful staff; the parking lot is a hazard to get in and out; the room was so small it felt like we were in a prison cell; the only good thing about it was the location, which is probably why this hotel still exists.
Stayed 2 nights in Jun 2019
Response from Ortal - Reservation Manager on Jul 30, 2019
Dear guest, Thank you for your review. In order for us to understand more about the situation we would appreciate if you contact the hotel directly by e-mail. Hope to hear from you soon, Best Regards,

8/10 Good

Verified traveller

Liked: Staff & service
great location, relatively quiet
Stayed 7 nights in Jul 2019
Response from Ortal - Reservation Manager on Jul 23, 2019
Dear Guest, Thank you for your review. We hope to host you again soon.

6/10 Okay

meir

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2019
Response from Ortal - Reservation Manager on Jul 22, 2019
Dear Meir, Thank you for your review. Hope to host you again soon.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not nice enough even though inexpensive. Breakfast disappointing.
Stayed 2 nights in Jul 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Guest, Thank you for your review. We would appreciate it if you contact the hotel directly in order for us to understand more about your experience.

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No working air condition which was not fixed and no offer for another room
Stayed 1 night in Jul 2019
Response from Ortal - Hotel Reservation Manager on Jul 12, 2019
Dear Guest, Thank you for your review. In order for us to understand more about your experience please contact the hotel directly by e-mail. We are truly sorry to hear about your experience and hope to hear from you soon. Best Regards, Ortal - Hotel reservation Manager

4/10 Poor

Franck

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Found it quite expensive for the rather low level of comfort. Bathroom was not in good condition. Room very small and mattress was worn out. The only positive thing was the great location in downtown
Stayed 1 night in Jun 2019
Response from Ortal- Hotel Reservation Manager on Jul 12, 2019
Dear Franck, Thank you for your review. We would like to learn more about your experience. Please contact the hotel directly by e-mail. Hope to hear from you soon. Best Regards,

6/10 Okay

Hilla

Stayed 1 night in Jun 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Hilla, Thank you for your review. We hope to host you again soon.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The location is excellent The room is clean , and comfortable bed, The parking is very limited, and it’s hard to find alternative in a decent price. The check in took too long and,the front desk staff didn’t do much to solve some problems that popped up during our stay. Breakfast can be better.
Stayed 1 night in Jun 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Guest, Thank you for your review. In order for us to improve we ask of you to contact the hotel directly. Hope to hear from you soon.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Brian, Thank you for your outstanding score. We hope to host you again soon

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Guest, Thank you for your outstanding score. We hope to host you again soon

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Every thing was terrible,mattress old and not comfortable the control the tv was old and hold the battery with blue tape lthe last day I don’t have hot water the one day don’t clean the room, for me was a terrible experience be in the hotel also the ac most of the time is off you need to report the you room is hot.
Stayed 5 nights in May 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Guest, I am sorry to hear about your experience. We would appreciate it if you can contact the hotel directly in order to understand more. Hope to hear from you soon

8/10 Good

MartinCurley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this hotel, which is as good a recommendation as you can get. Very clean and modern and the rooftop terrace is excellent. Also, the location is one of the best in the City, right on the edge on the downtown triangle, easy walking distance to the Old City and two minutes walk from the light railway, which is easily the best way the get around the City.
Stayed 4 nights in May 2019
Response from Ortal - Reservation Manager on Jul 19, 2019
Dear Martin, Thank you for your review. It is always a pleasure to host returning guests. We hope to host you again soon

8/10 Good

AshGanger, London

Liked: Cleanliness
Good location. Basic holiday accommodation. Rooms were clean but dated. Cold breakfast was good. Hot breakfast was very limited. Would recommend if you are not planning to stay in the hotel that much.
Stayed 4 nights in May 2019

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was quiet as it was facing back of the hotel. Perfect location. Breakfast simple but good
Stayed 2 nights in May 2019

8/10 Good

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My breakfast was included, but I had to pay for it
Stayed 1 night in Apr 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Mit, Cleveland, OH

Disliked: Cleanliness, property conditions & facilities
Hotel is a tourist hotel with basic amenities.Great location. Decent breakfast. Hotel is really old and tired. I have stayed there several times before but not sure I would stay again. Carpets, beds and safes need to be replaced. The shower is tiny, desperately needs a shelf so you can put the shampoo,etc instead of on the floor. Wash cloths would be nice too
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more spacious than expected. The complementary wine and water in the room was a nice touch.
Stayed 1 night in Mar 2019

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, some of the staff helpful, others not so much good breakfast and free tea and coffee on roof top a nice touch
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019