Aerial view

Reviews of Westhill Country Hotel

3 out of 5
Westhill Country Hotel
Mont-a-l'abbe, St. Helier, Jersey

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 80 reviews" "
Rating 8 - Good. 35 out of 80 reviews" "
Rating 6 - Okay. 8 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice of hotel.
Stayed here for a 3 night business trip and I could not have chosen a better hotel. Spotless throughout, staff very friendly and accommodating, food superb and the garden and pool areas were tremendous. 20 minute walk (down hill) to the center with many taxis if you need a lift back. Would love to come back again on a relaxing break and see more of this lovely island. Many thanks again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great hotel!
Booked an overnight stay for myself and my son. Hotel grounds are really lovely and as the weather was nice during our stay I really wished we were there for longer, to enjoy the gardens, pools, hot tubs, pool bar etc; Breakfast at the hotel was lovely and all staff very friendly indeed. Decor in the hotel was not modern, but it was mostly in very good condition, and all very clean. Our room was spacious and had a great view of the pool. Very easy to get public bus into St Helier from the hotel. I would DEFINITELY stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

John, Nailsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location on edge of town, lovely gardens and pools
Stayed 1 night in Jul 2023

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick 3 day visit.
Lovely area where the hotel is set and Pool was lovely. Hotel staff all amazing. Food lovely. Position is lovely and bus route just outside of hotel which was perfect. Decor bit outdated and a BIG issue is it has no lift. Other than that perfect.
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Grounds were immaculate, and pool / spa areas were always well kept. Rooms were comfortable and breakfasts / dinners were excellent. Convenient courtesy service into St. Helier. My only slight complaint was low water pressure in the shower at peak times. I would highly recommend this hotel and thank the staff for all their hard work
Stayed 4 nights in Jun 2023

8/10 Good

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a comfortable stay
Stayed 5 nights in Sep 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Good
A lovely hotel with amazing hotel grounds and pool. A great location for exploring the Island as its already in the Jersey Countryside. St Helier is a 20 minute walk or 10 minutes by the hotel courtesy bus into the center of town. Friendly and attentive Staff during our stay. The rooms are a little dated but perfectly adequate and just adds to the charm. A very enjoyable stay. I will book again when back in Jersey.
Stayed 2 nights in Sep 2022

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were all very helpful and accommodating and the swimming pool was fab. Good options for dinner and breakfast was very tasty. The rooms are in need of an upgrade but in all we really enjoyed our time here.
Stayed 2 nights in Aug 2022

10/10 Excellent

Julie

Stayed 1 night in Aug 2022

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really surprised with how much garden and amenities were at the hotel. We were there only a night so we didnt have a chance to use them.
Stayed 1 night in Jul 2022

8/10 Good

Deborah

Liked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
We were welcomed by everyone. They were all so friendly and helpful. Everything was just done to make our stay great.lovely lovely people
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
The Hotel grounds and pool are lovely, the rooms are very basic and have no fridge. Staff are friendly and very efficient.
Stayed 6 nights in Jul 2021

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Lovely hotel. Fantastic heated pools. Excellent breakfast. Will definitely be returning 😃
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beautiful gardens, pool and friendly staff
Stayed 10 nights in Jul 2021

4/10 Poor

Lauren

Business traveller
Disliked: Cleanliness, property conditions & facilities
Good for coach trips - not for business
Stayed for business and found the restaurant times bizarre. Breakfast not available until 08:00 and dinner only served until 20:00. Although to be fair, the staff were really friendly and let me have a cold breakfast at 7:30.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly, well run. A good base for exploring the island.
Stayed 4 nights in Sep 2019

2/10 Terrible

Arvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Angela

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. very happy with all amenities and service
Stayed 7 nights in Aug 2019

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel staff very helpful and friendly
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location, staff very polite, food very good, guests mature and friendly. Travelling alone I felt very safe here, however during meal times my table was either not ready or occupied, having to wait was a little embarrassing. Having mobility difficulties, I requested a low floor with pool view, this is misleading, as there is no ground floor bedrooms and the hotel doesn’t have a lift. The weather was fantastic the south facing pool a bonus
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
My recent 2 night stay at The Westhill Country Club met with my needs. Friendly staff and ample parking.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
There was confusion at my arrival as being part of a funeral party I could have had 10% discount but booking through Expedia I lost it. The staff were not helpful about it. also I did not have the room that I was given by you. also there was no shuttle service to the airport as you advertised. There should be better communication between the hotel and yourselves
Stayed 5 nights in Jun 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very accommodating. Lovely hotel and surrounding area. Meals great. Entertainment brilliant. We were lucky to have other lovely guests staying when we were there.
Stayed 4 nights in May 2019

6/10 Okay

Ash

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

4/10 Poor

ronald peter

Disliked: Staff & service, property conditions & facilities
Very average hotel no lift bathroom needed updatin
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable clean hotel. Gardens beautiful, well kept. Enjoyed the outdoor pool and especially the hot tub. We had bed and breakfast, food great and plenty of choice. A bit of a walk into the centre of St. Helier but regular bus service easily accessible. Our second stay, enjoyed our time there.
Stayed 5 nights in Sep 2018

8/10 Good

ceri

Westhill country hotel
The hotel was nice-an older building but comfortable with good facilities. The gardens are lovely. Our six year old daughter loved the pools and hot tubs and the aviary. There is also a play area, sand pit and chickens! Some parts of the garden were a little tired such as the table tennis area and changing rooms- it would have been useful if these were useable but overall it was lovely. The staff were great and there is nightly entertainment and a courtesy bus to take you to the town- about 10 mins drive away. There was a mix of age groups here but possibly more geared up towards the elderly.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean.
Stayed 2 nights in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet Location
Nice hotel with extremely well kept gardens & pool area . Out of the way location but close to bus routes. Friendly staff & always helpful.
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good basic hotel, good value for money
Stayed 2 nights in Aug 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good traditional hotel
Well appointed traditional hotel. Excellent pool. Very helpful staff. Relaxing stay
Stayed 3 nights in Jul 2018

10/10 Excellent

robin, Stourbridge UK

Liked: Cleanliness, staff & service, property conditions & facilities
Quality Hotel and Staff
The hotel was welcoming and clean and tidy. Needs an upgrade in certain areas but overall highly recommend. Could do with air conditioning in the rooms. However the staff were superb with an outstanding garden and pool area
Stayed 2 nights in Jun 2018

6/10 Okay

Paul

Disliked: Cleanliness
Stayed 3 nights in Jun 2018

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
I was on a business trip & this hotel was a tranquill refresher! Slightly dated & with a definitely 'older than average' clientele it was alittle like stepping back in time. The grounds were beautiful & well cared for & the outdoor pool lovely. They do have hotel dogs so avoid this hotel if you're allergic/not keen on canines! I'd definitely stay again
Stayed 1 night in Jun 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Nice place to stay - enjoyed a few drinks down by the pool, had good Wifi
Stayed 1 night in May 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
Lovely and peaceful, very attentive staff.
Stayed 7 nights in Jun 2017

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spotless hotel
Hotel and pool spotless. Tricky to find by car. Surprised not to have wifi in rooms. Breakfast great.
Stayed 2 nights in Jun 2017

6/10 Okay

Kevin, Manchester

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel spoilt by poor breakfast arrangements
Hotel grounds were very nice, good rooms but no lift or access other than stairs (3 floors up) which involved self carrying of luggage. Breakfast too regimented and manager forced me and my guest to share table with other single and couples even though there were plenty of empty tables. The explanation that these were reserved for 'later guests', this makes no sense for those (us) that had paid full fare for breakfast inclusion. Why did we have to sit at shared small table (6 forced onto table for 4 max whilst other tables remained unoccupied). Everyone at table complained but to no avail. There were tables for two, three and four remaining unoccupied whilst we were made to 'scrunch up' on shared table in corner. Breakfast is part of the hotel experience and should be enjoyed. This happened on both of the days that we were there. Disappointing. Breakfast starts too late (no one allowed to enter before 08:00 !!). Spoilt the hotel stay, will not stay here again.

6/10 Okay

Trevor, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Provided basic accommodation
The room was very basic. The hand basin was in the bedroom not the bathroom, the bed was not comfortable (hard), there were no screens on the windows so was bitten by mosquitoes the first night until I learned the trick to keep them out the following nights, and there was no easy chair to sit and relax in - just a desk chair. Furthermore, whenever I came back to the room in the evening, the adjacent hall and room smelled of cooking smells (I suppose because I was above the kitchen). Just as well my wife was not with me as she would not have stayed a second night - I was booked in for five nights!

10/10 Excellent

Ann, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family/couples hotel. Very quiet and relaxing. Staff are lovely - very helpful and nothing is too much trouble.

8/10 Good

Gaynor, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Westhill country hotel, it was our first time at this hotel. the only down side was room 38 was very noisy from the kitchen below.

8/10 Good

Lee , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
A nice 3* hotel, better than most 3* I have experienced. A few areas a little dated but maintained well and very clean. A little too far out of town to walk is its only down side. Great to have use of a pool and outside jacuzzi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Lovely hotel staff where friendly and helpful . Free bus to town was very good