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Reviews of The Hampshire Hotel

3 out of 5
The Hampshire Hotel
Val Plaisant, 53 0, St. Helier, Channel Islands

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 316 reviews" "
Rating 8 - Good. 131 out of 316 reviews" "
Rating 6 - Okay. 28 out of 316 reviews" "
Rating 4 - Poor. 4 out of 316 reviews" "
Rating 2 - Terrible. 0 out of 316 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel shame this hotel is closing
Stayed 2 nights in Nov 2021

10/10 Excellent

A

Stayed 2 nights in Nov 2021

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 gentlemen were able to book 3 rooms, full english breakfast was excellent. Too quiet to dine at night but was recommended good restaurants near by. Not too far to walk to town centre.
Stayed 2 nights in Nov 2021

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the centre, but in a quiet street. Room was great, good amenities. Breakfast and dinner were very good as well. Staff were friendly and helpful. Wi-Fi worked flawlessly.
Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Large comfortable room. Convenient for both town centre and harbour and countryside
Stayed 7 nights in Oct 2021

8/10 Good

MARGARET

Travelled with group
Liked: Cleanliness, staff & service
Our standard room was not the same as the picture onwebsitewashbasininroomandveryoldfashionhadwekownthiswewouldhavecomplained
Stayed 5 nights in Oct 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall. Had a couple of rooms and some bigger than others with regards size. Breakfast was excellent will worth it. Good location.
Stayed 4 nights in Sep 2021

8/10 Good

Natalia, Milton Keynes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. The room was ok, plenty of room for clothes in the wardrobe, comfortable bed, spare pillow, tea and coffee making facilties, clean. They only put enough shampoo and shower gel in the bathroom for one person (although they happily gave me more when asked), and there was nowhere in the bathroom to hang up clothes - a hook on the back of the door or the wall would have been helpful. The pool is advertised as heated, but it wasn't. The pool area wasnt crowded, but not all loungers had cushions. The hotel is located on a main road in a residential area, and at night it was quite noisy with people shouting outside. Overall, it was worth the rate we paid.
Stayed 3 nights in Aug 2021

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to discover the city.
This is a very pleasant hotel. Friendly staff and a relaxed atmosphere. It is a nice walk from the centre of town in a quiet and safe residential area offering very good value. A good base to discover St Helier from.
Stayed 4 nights in Aug 2021

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely big room with comfortable bed. Nice quiet pool and very friendly bar / reception staff. Room servicing was notably good as well!
Stayed 4 nights in Aug 2021

10/10 Excellent

mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, friendly hotel.
A very friendly, relaxed hotel. Very good food if you fancy eating in. Inside decor very clean and relaxing. Outside could do with a lick of paint and the windows need a wipe. Such a shame it lacked a safe and fridge in the room. But still felt safw leaving belongings in room. But overall, a very nice stay. Would definitely use again. Well done to the team!!!
Stayed 4 nights in Aug 2021

10/10 Excellent

Zoé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Comfortable. Premium room. All condiments. Trouser press (useful this occasion!) Staff helpful and friendly. Breakfast good, but service a little lacking. (Problem with many hotels on Jersey as result of Brexit). Exceptional food in restaurant though.
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Average stay
We enjoyed our stay in the Hampshire and the good points outweighed the bad however a few improvements could be made, in room 14 the room furniture ie: wardrobe and chest of drawers looked ancient , they needed a lick of paint or replaced, the windows were filthy and you could hardly see out of them and on our departure, we checked out and all the lady receptionist said no charges on your room, that was it, no thanks for staying with us or have a safe journey home, really need some customer service training, would i stay again if i visited Jersey , probably not, i am sure better and cheaper out there !!
Stayed 4 nights in Aug 2021

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly and helpful. Lovely dining room and bar area to sit and relax
Stayed 5 nights in Aug 2021

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Ok but wouldn’t return
Paid to be upgraded to premier room, but unfortunately both rooms we had were not well sound proofed. Every noise from people on the floor above was heard throughout night, lots of creaking from people walking around upstairs.
Stayed 7 nights in Jul 2021

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy people
Had a lovely stay, we booked bed and breakfast but ate few evening meals, food delicious, Philip and Joaqim brilliant staff in the bar and restaurant, Lizzie the lovely lady on reception is so helpful, friendly, couldn't do enough for you, great staff all round, swimming pool area real good too, would recommend
Stayed 7 nights in Jun 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff are excellent, food excellent, room very comfortable. A really great hotel, looking forward to returning. Greta value for money as well
Stayed 6 nights in Jun 2021

6/10 Okay

Liane

Stayed 2 nights in Jun 2021

8/10 Good

Aliona

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad
I liked the hotel and the room, but It was very cold in my room, even if the heat was on. And second thing I disliked that I could hear absolutely everything from the room close to mine.
Stayed 2 nights in Sep 2020

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

10/10 Excellent

Claire, Somerset

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great service, fast check in and with very friendly staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 4 nights in Sep 2020

8/10 Good

charlotte, liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us the hotel was perfectly located. A bit out of town. A ten min walk and you are in the centre of St Hellier. The room was well equipped and very clean and well maintained. The whole hotel was also very clean and well maintained. The staff were great. Very attentive and one even leant us her umbrella when we were going out in the rain. We never ate dinner there but we did have breakfast. It's hard to nudge when we're in this pandemic as the breakfast may have been different at normal times. There were freshly baked pastries and yoghurt and fruit available. As well as cereal. A full english was available. The food came really quickly. The cooked breakfast was nice enough and did a job but wasn't amazing. I would stay here again happily.
Stayed 4 nights in Aug 2020
Response from Lizzie on Aug 21, 2020
Many thanks for taking the time to place your valued review. We look forward to welcoming you back hopefully one day in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good- thank you.
Stayed 2 nights in Jan 2020

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all round - just what I was looking for A1+
Stayed 6 nights in Nov 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overall
Overall I enjoyed my stay. My room was clean and comfortable. The staff were friendly and happy to help. The on site restaurant was excellent, although the menu is quite limited so if you spend any extended period of time here you’ll eventually start having to repeat yourself with what you have for dinner. My only real complaint is regarding noise. There was a party on the first night of my stay which went on with very loud music until midnight. I only managed to get to sleep at a reasonable hour because I was dead on my feet from getting up so early. The first I was told of this was as I checked in, and I was offered nothing for the inconvenience other than a passing apology.
Stayed 4 nights in Oct 2019

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good WiFi access and availability of parking. Shower cubicle a bit cramped.
Stayed 5 nights in Oct 2019

6/10 Okay

James

Business traveller
Disliked: Room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Bernadette

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building. Clean, lovely staff and delicious food
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was very good, friendly atmosphere and staff who were very welcoming.
Stayed 1 night in Sep 2019

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and friendly. Clean and helpful staff. Food outstanding and excellent value for money.
Stayed 4 nights in Aug 2019
Response from Lizzie on Aug 30, 2019
Thank you for your valued review

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
outside looked tired,restaurant food good but pricey overall staff pleasant and hotel ideal to work in to town
Stayed 3 nights in Aug 2019
Response from . on Sep 3, 2019
thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from . on Sep 3, 2019
thank you for your review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hampshire hotel. Staff all friendly, clean rooms and in a good location to explore St Helier
Stayed 3 nights in Jul 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel - great breakfast - really nice breakfast room - very calm, quiet and relaxing hotel -lovely pool - friendly staff - great value for money - nice room warm at night but fan provided - would have liked mini fridge in room
Stayed 5 nights in Jul 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was a very clean hotel with modern bathroom however sometimes it was difficult to get the temperature right as it was controlled via the hot and cold tap . Staff were friendly and nothing was too much trouble . Very good food with a small but good evening menu and a good hearty breakfast . Only 10-15 mins walk on flat to the town centre. I would recommend this hotel to anyone visiting whether for a weekend or longer .😉
Stayed 7 nights in Jul 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excellent
Would recommend the hotel any one going to visit jersey
Stayed 10 nights in Jul 2019
Response from . on Sep 3, 2019
thank you for your review

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019