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Reviews of The Shilla Jeju

5 out of 5
The Shilla Jeju
75, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1001 reviews" "
Rating 8 - Good. 140 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a family resort. They have performance at the main pool every night to keep the kids and adults entertained. They also have an above 19 pool area which is great for couples. The hotel has shown some age but it wins on service and facilities.
Stayed 3 nights in Apr 2024

6/10 Okay

Devon, Shoreline

Travelled with family
Liked: Cleanliness, staff & service
The hotel is older and not well taken care of on the outside. Rooms are older, as well, and bathroom felt dirty. Service at the pool is very slow.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shin young

Stayed 2 nights in Mar 2024

10/10 Excellent

jun

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff is very kindly
Stayed 2 nights in Jan 2024

10/10 Excellent

Junha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

BOKKI

Travelled with partner
Liked: Amenities
Perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Yoonhae

Stayed 2 nights in Oct 2023

8/10 Good

Shai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience other than overpriced food
The stay was great on all dimensions. The only issue is that all food services (breakfast, coffee, bar food, deserts) was insanely overpriced.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Beautiful property but dated. The carpeting in the rooms gives off a musty odour especially because it is by the sea.
Stayed 3 nights in Sep 2023

10/10 Excellent

DONG HA

Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Stayed 3 nights in Sep 2023

8/10 Good

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A little outdated. Good staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Hugh

Stayed 4 nights in Sep 2023

10/10 Excellent

Sangho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 1 night in Aug 2023

10/10 Excellent

DONGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Ji Yun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
역시 신라호텔 답게 시설 및 직원분들 너무 좋았어요 특히 방은 방음이 잘되서 숙면할수 있었고~ 수영장에서 이틀 종일 놀 만큼 좋앗네요 다음번에도 제주도 가게된다면 신라호텔로 갈꺼 같네요
Stayed 2 nights in Aug 2023

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Joohyun

Liked: Staff & service, property conditions & facilities
Nice property. Always enjoy our stay.
Stayed 2 nights in Aug 2023

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla is truly outstanding. The Staff is incredibly friendly and willing to offer help to tourists. There was construction on the pathway to the beach until the end of September but the beach is still accessable by a trail that goes more around the cliff than straight down. No fault of the hotels and the staff was helpful in letting us know about the alternate route. The food was exquisite and I highly reccommend the Parkview for its affordability and high quality of dishes at all times of the day. One other point to travellers, this hotel does have a written rule asking that those with tattoos cover them. Other than that, this hotel was fantastic to experience.
Stayed 5 nights in Aug 2023

4/10 Poor

Aeree

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Swimming pool is over crowded and pool wasn’t clean. Breakfast is over priced.I still can’t believe I paid over 200 dollars for breakfast ( family of 4 ) I wouldn’t visit ever again in the summer.
Stayed 1 night in Jul 2023
Response from The Shilla Jeju on Aug 15, 2023
Warm greetings from the Shilla Jeju! We are very sorry for the inconvenience that you experienced. Actually, the end of July is the busiest season in the year, so the swimming pool could be more crowded than usual.Also, we carry out cleaning of the swimming pool twice a day (14:0014:30, 17:0017:30).Lastly, the price of our breakfast is on par with the rates of similar hotels.We are sorry we didn't meet your expectations and hope to have the chance to serve you better in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a good hotel for the reputation
Hotel charges additional fee for every children you're bringing. Breakfast is good but very pricy. Pool is clean but not the size I expected for hotel's property size. Overall accommodation is normal and pretty old. Hotel needs update!!!
Stayed 2 nights in Jul 2023

8/10 Good

Hi Tae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel building and rooms are a bit old, but it is in a great location next to the ocean. The garden and walking trails cannot be compared to any other hotels in Jeju. As a family, we loved the kids' activities such as animal feeding time and craft class. We also appreciated the kind staff. It was a pleasant experience staying at Silla.
Stayed 2 nights in Jul 2023

8/10 Good

Jong Kun, Cliffside Park

Travelled with family and small children
Inside hotel needs renovation
Stayed 2 nights in Jun 2023

10/10 Excellent

Suni, Ashburn

Travelled with family
Liked: Staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2023

8/10 Good

Junghee

Stayed 2 nights in Jun 2023

10/10 Excellent

Keola

Stayed 1 night in Jun 2023

10/10 Excellent

Keola

Liked: Cleanliness, staff & service, property conditions & facilities
All days so happy
Stayed 1 night in Jun 2023

10/10 Excellent

Keola

Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

seung

Stayed 2 nights in Jun 2023

10/10 Excellent

Yun Jeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

seoung joon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Lucy

Stayed 3 nights in Apr 2023

8/10 Good

Terry, Balwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with friendly and helpful staff. The rooms are looking a bit tired though. Great choice of restaurants.
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
much better than expected
Very warm and welcoming. would go back for longer
Stayed 2 nights in Apr 2023

6/10 Okay

Dae

Stayed 3 nights in Mar 2023

10/10 Excellent

juhee

Stayed 1 night in Mar 2023

8/10 Good

Yong

Travelled with family
Disliked: Cleanliness, staff & service
I ve been here about ten years ago. But noting changed. Just aged. Room condition is soooooo old and not clean. Totally disappointed.
Stayed 2 nights in Mar 2023

10/10 Excellent

Su-Jae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music (piano, violin, vocals) in the lobby throughout the day was welcoming and soothing to the soul after a day of hiking. Also love the pool, jacuzzi and recliners with heat lamps in balmy weather. Access to beach front, albeit down a very long flight of steps, completes the stay at this little piece of paradise.
Stayed 3 nights in Mar 2023

8/10 Good

Young, Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet restaurant quality
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. It’s an classic property but it doesn’t feel dated at all. Staffs are amazingly helpful and friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Joseph

Stayed 1 night in Feb 2023

10/10 Excellent

no mi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2023

10/10 Excellent

Songyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room condition is good!!
Stayed 2 nights in Jan 2023

8/10 Good

Hoyoung

10/10 Excellent

Donghyuk

Liked: Staff & service, amenities, property conditions & facilities
great view and excellent service

10/10 Excellent

SOO HWAN

Stayed 1 night in Dec 2022

10/10 Excellent

Yoorim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Korea!