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Stayed in the older part of the hotel as we had our dog with us and it was great. Convenient, nice room, friendly staff. Only things that could have made it better were if they had bowls for the pet friendly rooms, and the shower took a long time to get hot and then fluctuated between ice cold and scalding hot for most of the shower. Otherwise a great stay!
Kate
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Hello Kate,Thank you for your recent visit to the Forest Park Hotel. We are pleased to read that you enjoyed your nice room and our amazing staff. I am sorry about the issues you were facing with the shower. Our front desk in cooperation with our Maintenance is always available and happy to help with any issues that might arise during a stay. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Byron
Travelled with partner
Apr 23, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
I think overall the location, price, and staff are great at this location. I just personally thought that the property lacked any theme or anything special to remember it by. The restaurant and breakfast have pretty limited hours so have a back-up plan. Also for a reference, I would refer to this property as similar to a Holiday Inn Express.
Byron
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Dear Byron,We appreciate your time to leave us with your review. I am glad to read that you enjoyed the price for value and amazing staff. Your business is appreciated and thank you for staying at the Forest Park Hotel.Kind regards,Florian Vogt Guest Services Supervisor
Our waiter,David,was excellent. He was friendly, knledgeable, and very efficient. We had a great conversation about his Czech background. He is certainly an asset to the dining room. A and MC
Andrew
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Hello Andrew,Your time to leave us with your review is appreciated. I am delighted to read that you had an excellent experience with David. He is truly a gem to have on the team. Thank you for your business and for staying with us during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Abe
Travelled with partner
Apr 22, 2024
Disliked: Property conditions & facilities
We booked this room anticipating using the pool and hot tub. When we arrived we were told it was under maintenance. I would have expected a discounted price but they only offered use of the facilities at a hotel down the street.
Mirrored closet door was hanging from one corner. We were concerned it may fall off so never touched it.
Bed was comfy and it was pretty quiet for a hotel.
Never had a meal there. Pride flags all over the place and on every table in the restaurant. Not my thing
Abe
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Dear Abe,We appreciate your time to leave us with your review. I am sorry about the issues you faced in your room. Our front desk team is always available and happy to help regarding offering a room move or relocating to another hotel regarding the pool. We are pleased that you enjoyed the comfortable beds and quiet location. Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor
Great location, very nice clean large rooms, beautiful view
Tracey
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Hello Tracey,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our great location, the spacious room, and the beautiful view.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
8/10 Good
Lori, Kamloops
Travelled with family, Travelled with pets
Apr 21, 2024
Liked: Cleanliness, staff & service
Sad the pool and hot tub were out of service. This was one of the main reasons to book here originally. We were allowed to use facilities next door at Marmot but it was too inconvenient.
Lori
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Hello Lori,Your time to leave us with your review is appreciated. We are sorry about any inconvenience caused by the pool closure. Our front desk team is always available to look into a relocation to make a stay more enjoyable. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Hello Rob,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor
The property was okay, the maintenance was okay, but lacked cleanliness, the restrooms especially.
Gabriel
Stayed 5 nights in Apr 2024
Response from Florian Vogt on Apr 20, 2024
Hello Gabriel,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you liked the well-maintained hotel. I am sorry about the cleanliness issues that you faced. I have forwarded this to the appropriate department. Your business is appreciated, and we hope that you will give us another chance the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor
Enjoyed the quiet of the new part of the hotel.
Nice to be on the West side of the hotel and enjoy the balcony
Charlene
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 18, 2024
Hello Charlene,Thank you for taking the time to leave us with your review. We are pleased to read that you enjoyed your room in our Alpine wing.Your business is appreciated and thank you for staying at the Forest Park Hotel.Kind regards,Florian Vogt Guest Services Supervisor
Nice and quiet. 2 Restaurants. Classic styling. Rooms are a bit dated.
James
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 18, 2024
Hello James,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you enjoyed the Walters and Hearthstone restaurants and the classic styling of the hotel. Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Nicola
Travelled with partner
Apr 17, 2024
Liked: Staff & service
It's okay but definitely feels like it needs a refresh. The property has a "musty" smell (not sure how else to describe it) and the rooms are dated - the bathroom in particular. One thing we didn't realise is the view from the room window would be of the hotel interior overlooking the diner which felt a bit claustrophobic and a bit of a shame as we would have loved to have seen the beautiful scenery of Jasper. The hot tub was closed on the first day and the pool side was so drenched in water and slippery, I almost fell over a few times (I think it just needs someone to mop the area a bit more regularly)
On the plus side, we did sleep well and it was fine for our needs as we were only there for two nights. If we were staying in Jasper for longer, we'd probably go elsewhere.
Nicola
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 18, 2024
Dear Nicola,We appreciate your time to leave us with your review. I am glad to read that you had a good sleep and enjoyed the amenities. We apologize for the inconvenience you were experiencing with your room. Our front desk staff is always available and happy to offer a room move based upon availability. Your business is appreciated, and I hope that you consider our hotel for future visits. Kind regards,Florian Vogt Guest Services Supervisor
Great place, spacious room with excellent amenities. Walking distance to many restaurants and shopping areas.
Gajen
Stayed 3 nights in Apr 2024
Response from Florian Vogt on Apr 16, 2024
Hello Gajen,Your time to leave us with such a great review is appreciated. We are glad to read that you enjoyed your spacious room with its amenities, the convenient location and overall found it to be a great place to stay while in Jasper. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Loved how close the property is to walking trails! Perfect location and very friendly staff - lots of dining options near by.
Darien
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 16, 2024
Hello Darien,We appreciate your time to leave us with your review. I am glad that you enjoyed the walking trails all around the hotel, the convenient location, and our amazing staff. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Madison
Travelled with group
Apr 16, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked our room but didn’t like the state that it was in. The shower glass would allow water to leak onto the floor. The sink drained excessively slow like it was plugged, and the tap was so loose that water was dripping into the cabinet below. The lighting was really tough to work with as well as the fact that there is no fan in the bathroom. The lobby really smelled of pool it was hard to handle. The spa was good but very interesting way of getting there
Madison
Stayed 3 nights in Apr 2024
Response from Florian Vogt on Apr 16, 2024
Dear Madison,We appreciate your time to leave us with your review. I am sorry about the inconveniences that you faced during your stay. Our front desk staff in cooperation with our Maintenance is always available to help with any issues that might come up during a stay.Your business is appreciated and thank you for making the Forest Park Hotel your place to stay in the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor
8/10 Good
Terrance
Apr 14, 2024
Liked: Cleanliness
Terrance
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 16, 2024
Hello Terrance,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Hello Jeongtae,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Hello Hao,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Our stay in Jasper was amazing! Jasper was beautiful and eveything was conveniently located in walking distance.
The stay at Forest Hotel was great, comfortable beds, beautiful well kept facilities. My only complaint would be the mini fridge. It was more of a mini freezer, so my kombucha froze and exploded. But other than that, I would definitely stay there again.
Katrina
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 11, 2024
Hello Katrina,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you enjoyed our well-kept facilities, the comfortable beds, and the convenient location. We appreciate your business, and we look forward to welcoming you back soon the next time you are in Jasper.Kind regards,Florian Vogt Guest Services Supervisor
Hello Timothy,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed your stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
Hello Galen,Thank you for taking the time to leave us with your review. I am glad to read that you enjoyed your stay with us.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
Hello Kevin,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed our convenient location and the amenities provided. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor
Decent place, spacious room, nice atmosphere, restaurant is expensive and front counter staff where hard to understand.
cindy
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 10, 2024
Hello Cindy,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you enjoyed the nice atmosphere and your spacious room.Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor
Hello Chris,We appreciate your time to leave us with such a great review. I am glad to read that you liked the room and our amazing staff. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Kristine
Apr 6, 2024
Kristine
Stayed 4 nights in Mar 2024
Response from Florian Vogt on Apr 10, 2024
Hello Kristine,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Our front desk team is always available and happy to help with any questions that might come up during a stay.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
Hello Slawomir,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
First time in Jasper with the kids and it was a great spot. 10 mins or less to get to anything we needed to get to. With the 2 added on sections they could use another pool & hot tub because that was very full. Otherwise it was perfect for what we needed.
Kristy
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 5, 2024
Hello Kristyne,We appreciate your time to leave us with your review. I am glad to read that you liked your stay with us and were able to enjoy our sister’s property pool facilities as well. Your business is appreciated and thank you for making the Forest Park Hotel your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor
10/10 Excellent
Greggory
Apr 4, 2024
Excellent experience.
Family oriented.
Greggory
Stayed 3 nights in Apr 2024
Response from Florian Vogt on Apr 5, 2024
Hello Greggory,We appreciate your time to leave us with your review. I am glad to read that you had an excellent time with us, and we look forward to your return visit the next time you are in Jasper.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
10/10 Excellent
Jorge, Edmonton
Travelled with family, Travelled with family and small children
Hello Jorge,We appreciate your time to leave us with such a great review. I am glad to read that you had an enjoyable stay with us. Your business is appreciated. Kind regards,Florian VogtGuest Services Supervisor
Hello Maulik,We appreciate your time to leave us with such a great review. I am glad to read that you enjoyed the great views and our convenient location. Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor
Very good location for sightseeing and access to town. The breakfast buffet selection can stibe improved
Alfredo
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Alfredo,Your time to leave us with your review is appreciated. I am glad to read that you liked the location as a starting point for sightseeing. Thank you for your business and for staying at the Forest Park Hotel during your time in Jasper.Kind regards,Florian Vogt Guest Services Supervisor
Hello Karen,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our quiet location, the comfortable beds, and the friendly check-in.Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor
There is an onsite spa service which is fantastic. We had a couples massage and the experience was fabulous.
Dennis
Stayed 1 night in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Dennis,We appreciate you taking the time to leave such a great review for Spa Jasper. As it is not affiliated with the hotel, I am sure they would appreciate a review on their google page.Thank you for your business and for making the Forest Park Hotel your place to stay in town. Kind regards,Florian Vogt Guest Services Supervisor
2/10 Terrible
ROSELIE
Apr 2, 2024
Liked: Cleanliness
Disliked: Staff & service
Very limited offer in the facility.
ROSELIE
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 3, 2024
Hello Roselie,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Your business is appreciated and thank you for staying with us. Kind regards,Florian VogtGuest Services Supervisor
4/10 Poor
Matthew
Apr 2, 2024
Liked: Cleanliness
Matthew
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 3, 2024
Hello Matthew,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Your business is appreciated and thank you for staying with us. Kind regards,Florian VogtGuest Services Supervisor
Hello Cassidy,We appreciate your time to leave us with your review. I am sorry that your stay with us was not optimal. Your business is appreciated and thank you for staying with us. Kind regards,Florian VogtGuest Services Supervisor
Hello Deanna,We appreciate your time to leave us with such a great review. I am glad to read that you had an enjoyable stay with us. Your business is appreciated. Kind regards,Florian VogtGuest Services Supervisor
4/10 Poor
casey
Travelled with family, Travelled with family and small children, Travelled with partner
Noisy people partying Neil midnight slamming doors they were not told to be quite had to quite. Had to call front desk after midnight. Not impressed
casey
Stayed 1 night in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Dear Casey,Thank you for taking the time to leave us with your review. We are terribly sorry about the issues you were facing. After the night auditor received your complaint, we sent our Security straight away and patrolled the area to make sure the noise was stopped. We are always committed to ensuring that all of our guests have an enjoyable time with us. Your business is appreciated, and we hope that you will give us another chance in the future. Kind regards,Florian Vogt Guest Services Supervisor
Convenience and parking was great. Quiet place for a good sleep.
Vicci
Stayed 1 night in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Vicci,Thank you for your recent visit to the Forest Park Hotel. We are delighted to read that you found your stay to be convenient, liked the parking and had a good sleep. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
Very convenient hotel close to all amenities. Walking distance to restaurants and trails.
Kyle
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Kyle,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our convenient location. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor
10/10 Excellent
Tia
Mar 31, 2024
Tia
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 21, 2024
Hello Tia,Thank you for taking the time to leave us with your review. I am glad to read that you enjoyed your stay with us.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
8/10 Good
Vitalii
Mar 31, 2024
Vitalii
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 20, 2024
Hello Vitalii,Your time to leave us with your review is appreciated. I am glad to read that you liked your stay with us and hope you were able to enjoy your time in Jasper as well. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Trudy
Mar 31, 2024
Trudy
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 20, 2024
Hello Trudy,We appreciate your time to leave us your review. I am sorry that your stay with us was not optimal. Your business is appreciated.Kind regards,Florian VogtGuest Services Supervisor
Overall great experience. Only challenge is parking gets full pretty quickly.
Pravin Wamanrao
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Pravin,Your time to leave us with your review is appreciated. We are glad to read that you had an enjoyable stay with us. Our front desk team is always available to help with suggestions regarding overflow parking. Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor
10/10 Excellent
Justin
Travelled with family, Travelled with family and small children
Mountains are gorgeous. Has an indoor connection between all buildings, makes the indoor pool access easy, unlike some other hotels in Jasper.
A little bit further from town than other hotels, but it's fine if you don't mind walking twenty minutes to town. Often can find elk outside the hotel grazing on the grounds.
Restaurants are both good. Recommend the Wellington.
Justin
Stayed 3 nights in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Justin,Thank you for your recent visit to the Forest Park Hotel. I am glad to read that you enjoyed the walking bridges making for easy access between buildings. Furthermore, we are pleased that you enjoyed our location and the given possibility to spot some wildlife around the hotel. Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor
6/10 Okay
Ryan
Mar 29, 2024
Liked: Cleanliness
Ryan
Stayed 1 night in Mar 2024
Response from Florian Vogt on Apr 3, 2024
Hello Ryan,Thank you for leaving us with your review. We are sorry to read that your stay with us was not optimal. Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor
Room looked recently renovated. Water stain on the bathroom ceiling. Noisy hallways and room was noisy due to being adjacent to the pool (inside window faced the pool).
Linea
Stayed 1 night in Mar 2024
Response from Florian Vogt on Mar 30, 2024
Hello Linea,Thank you for your recent visit to the Forest Park Hotel. We are pleased to read that you enjoyed your room. Your feedback regarding the stain is important to us. I have relayed it to the appropriate department. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor
10/10 Excellent
Kim
Mar 29, 2024
Far too many people in the pool and hot tub. Capacity for the hotel went up, an additional/expanded pool is necessary
Kim
Stayed 3 nights in Mar 2024
Response from Florian Vogt on Mar 30, 2024
Hello Kim,We appreciate your time to leave us with your review. Our Sister hotel next door is also equipped with a pool and hot tub. Our front desk team is always available to help with any questions that might come up during a stay. Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor
New and updated, beautiful pool and hot tub. Beds were comfortable, enjoyed our stay!
Ken
Stayed 1 night in Mar 2024
Response from Florian Vogt on Mar 30, 2024
Hello Ken,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed our Alpine Wing, the pool facilities, and your comfortable beds. Thank you for your business and for staying at the Forest Park Hotel.Kind regards,Florian Vogt Guest Services Supervisor
Nice fire pits
Could use more seating around the indoor fireplace
Colette
Stayed 3 nights in Mar 2024
Response from Florian Vogt on Mar 29, 2024
Hello Colette, We appreciate your time to leave us with your review. I am glad to read that you enjoyed our indoor common areas.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor
Stayed in the new part. Room was very clean and modern. The Kleenex and toilet paper is the worst though, definitely need to upgrade that! Pretty rough.
Liked that even though we were in the furthest building from the pool, the pathways upstairs connect all the buildings so we didn’t have to go outside to get to the pool.
Nice fire place areas outside and in different buildings to relax outside of your room.
Taryn
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Mar 28, 2024
Hello Taryn,Your time to leave us with your feedback is appreciated. I am glad to read that you enjoyed the pathways between the buildings, our pool facilities, and the fireplaces around the buildings. Thank you for your business and for staying at the Forest Park Hotel.Kind regards,Florian Vogt Guest Services Supervisor