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The Crimson Jasper – Avis

2.5 out of 5
The Crimson Jasper
200 Connaught Drive, P.O. Box 1200, Jasper, AB

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 544 avis sur 1000." "
Note de 8 – Bien, d’après 348 avis sur 1000." "
Note de 6 – Acceptable, d’après 79 avis sur 1000." "
Note de 4 – Médiocre, d’après 13 avis sur 1000." "
Note de 2 – Terrible, d’après 16 avis sur 1000." "

9,2/10

Propreté

9,2/10

Service et personnel

8,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

MARC

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon choix!
Séjour de 1 nuit en octobre 2023
Florian Vogt a répondu le 8 oct. 2023
Hello Marc,We appreciate your time to leave us with such a great review. We strive to provide exceptional experiences for every guest, and we are happy to have met your mark. Thank you for your business and for making the Crimson your place to stay in the beautiful town of Jasper.Kind regards,Florian Vogt Guest Services Supervisor

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel
Très chère !!!
Les chambres sont très veilles et peu confortables. Autour de l’hôtel il a de nombreux restaurants et commerces. Par contre le prix d’une nuit est très très élevé par rapport à la qualité ! 1 nuit c’est ok mais pas plus !
Séjour de 1 nuit en septembre 2023
Florian Vogt a répondu le 8 oct. 2023
Hello Anonymous,Your time to leave us with your review is appreciated. We are sorry that your stay with us was not optimal. We always want to provide exceptional experiences for all our guests. Our front office team is always available and happy to help with any issues that might arise during a stay. Thank you for your business and for staying at the Crimson. Kind regards,Florian Vogt Guest Services Supervisor

8/10 – Bien

Sandrine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon emplacement à Jasper pour visiter . Hôtel propre et accueillant . Chambre très sombre
Séjour de 2 nuits en août 2023
Bianca a répondu le 28 août 2023
Hi Sandrine! Thank you for the kind review! It is greatly appreciated! We hope to see you again in the future!

8/10 – Bien

Marc

Points forts : Service et personnel, état et installations de l’hébergement
Hôtel un peu vieillot mais propre. Très bien situé, à proximité de plusieurs restaurants. Un peu dispendieux p/r à la qualité de l’hôtel.
Séjour de 1 nuit en août 2022
Pavel Myska a répondu le 26 août 2022
Hello Marc,Thank you for joining us at The Crimson on your recent visit to the national park. I am pleased that you enjoyed your stay with us and found our hotel clean and the location great.We appreciate your feedback and hope to see you back in the future.Kind regards,Pavel MyskaGuest Services Manager

8/10 – Bien

Abdel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
😀
Séjour de 2 nuits en juin 2022
Corissa Front Desk Agent Crimson a répondu le 4 juill. 2022
Thank you for choosing the Crimson. Glad to hear you had such a great experience in your stay with us. Looking forward to seeing you again.

10/10 – Excellent

Guylaine

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lit et literie tres confortable. Le personnel toujours disponible. Nous avons apprecie notre sejour de 3 nuits. Je conseille cet hebergement bien situe.
Séjour de 3 nuits en juin 2022
Corissa Front Desk Agent a répondu le 27 juin 2022
Thank you for the great review. It was a pleasure to have you stay with us and hope to see you again in future. Best Regards, Crimson Jasper Team

8/10 – Bien

Alicia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall, we had a nice at The Crimson. The room was confortable and the location of the hotel is great ! However, the parking lot is too small for the number of guests of the hotel. Therefor, we had to park in the streets around the hotel most of the nights we were there. Also, we couldn’t enjoy the pool and hot tub because it was too crowded and it closed too early (9PM).
Séjour de 4 nuits en janvier 2022
The Crimson Team a répondu le 28 janv. 2022
Hello, Alicia! We appreciate your feedback! It seem that it was a busy weekend when you were here in Jasper reason for the scarce parking near the hotel and busy hotel facility. We hope that the free street parking, in a way, helped somewhat. Our pool, however, is open until 10pm everyday. We hope to still see you at our property in the future.

8/10 – Bien

Thomas

Voyage en famille
Points forts : Propreté, service et personnel
Un hotel simple. Propre. Mais pas de pisicine et un bruit constant jusqu'a 21h.
Séjour de 4 nuits en décembre 2021
Bronson Albano a répondu le 27 déc. 2021
Dear Thomas, Thank you for your review. I was pleased to read that you enjoyed a clean stay with us. Our sincerest apologizes regarding the issues that you faced. I can assure you the pool has since been fixed. Regarding the noise, we do have security on in the evenings to help aid with these issues. Your comfort is of our utmost priority here at the Crimson Jasper. I hope you were able to notify the front desk of your discomfort. We sincerely appreciate your feedback and hope to welcome you back in the future. Kind Regards, Bronson Albano Guest Services Manager

8/10 – Bien

Alain

Séjour de 1 nuit en octobre 2021
The Crimson Team a répondu le 29 oct. 2021
Dear Alain, Thank you for your recent stay with us. We are pleased to know that you had a nice stay here at The Crimson. Our team looks forward to welcoming you back here. Your friends, The Crimson

10/10 – Excellent

Frédéric

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel, confortable! Bien localisé! Seul point négatif, la température du spa qui était trop froide.
Séjour de 2 nuits en octobre 2021
Serj Front Office Supervisor, The Crimson a répondu le 16 oct. 2021
Bonjour, Frederic! Thank you for an amazing feedback. We have coordinated the hot tub issue with our maintenance team. Our team hopes to see you again here at our property. Merci!

8/10 – Bien

Iannick

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
Serj a répondu le 29 oct. 2021
Dear Lannick, Thank you for joining us at the Crimson Jasper upon your recent visit. I was pleased to see that you enjoyed your stay with us. We look forward to welcoming you back in the future! Kind Regards, Serj Front Office Supervisor

10/10 – Excellent

Isabelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Belle hôtel. Endroit à visite
L’hôtel très bien situé, À quelques minutes de marche de quelques restaurants. Nous avions une belle vue sur les montagnes. Nous avons pas utilisé les services de l’hôtel comme la piscine car nous sommes allés nous promener en voiture. À l’accueil nous ont très bien servi ils nous ont parlé d’un endroit qu’on pouvait aller observer les étoiles. C’était très bien il faut aller les voir. (Observation des étoiles). Si jamais vous allez visiter le lac médecine oubliez pas d’apporter votre lunch super endroit pour un picnic.
Séjour de 2 nuits en septembre 2021
The Crimson Team a répondu le 29 oct. 2021
Dear Isabelle, Thank you for your recent stay with us. We are pleased to know that you had a nice stay here at The Crimson. Our team looks forward to welcoming you back here. Your friends, The Crimson

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avions une chambre avec. Je sur la montagne.Endroit très tranquille
Séjour de 1 nuit en juillet 2021

10/10 – Excellent

Patrick

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent service. Bonne localisation. Personnel très gentil.
Séjour de 2 nuits en juillet 2021
Serj Front Office Supervisor, The Crimson a répondu le 25 juill. 2021
Bonhour, Patrick! Thank you for an excellent review! We are hoping to have you back here at our hotel. Merci Beaucoup.

8/10 – Bien

Simon, Montréal

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel. Déçu parce que, malgré les annonces, il n’y a pas de buanderie publique et pas de resto sur place.
Séjour de 1 nuit en octobre 2020
Tara L - Hotel Manager a répondu le 28 oct. 2020
Hello Simon, Thank you for taking the time to tell us about your stay. I am glad you enjoyed the hotel and hope to see you again. Kind Regards,

8/10 – Bien

Dayday, Levis

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Bien situé et propre les lits étaient mous. Il n’y a pas de stationnement pour tous les clients mais il est facile de se stationner près. La piscine n’était pas disponible.
Séjour de 1 nuit en août 2020
Guest Services Manager a répondu le 26 août 2020
Thank you for your comments and feed back, we appreciate you staying with us and look forward in having you back soon!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2020
Karen- Reservations Supervisor a répondu le 16 avr. 2020
Thank you for your review, We appreciate your feedback. We hope to welcome you back to the hotel again in the future.

10/10 – Excellent

Mau

Points forts : Propreté
Very convenient, hotel is clean. Quick housekeeping service. This is our go-to place when we stay in Jasper. Only thing is parking is very limited. If you come after a certain time there is no parking. Great place otherwise.
Séjour de 2 nuits en mai 2024
Bianca a répondu le 28 mai 2024
Hi Mau!Thank you so much for the great review! We greatly appreciate it. We are glad to hear that you had a good stay and hope to see again!

8/10 – Bien

Jae-Sung

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
It was good using coffee machine and enought refill . Air conditioner was well operated. But there wasno irons.
Séjour de 2 nuits en mai 2024
CRIMSON FD a répondu le 28 mai 2024
Hi Jae Sung!Thank you for the rating! Our team appreciates it! We hope to see you again!

10/10 – Excellent

aharon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect place to stay for a few days while exploring Jasper. Good night sleep , too quality food and friendly staff . Can’t ask for more
Séjour de 3 nuits en mai 2024
Florian Vogt a répondu le 24 mai 2024
Hello Aharon,Thank you for taking the time to leave us with your review. I am glad to read that you found the hotel to be the perfect place to explore Jasper, liked our Terra restaurant and amazing staff. Your business is appreciated and thank you for choosing the Crimson as your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Randy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only disappointment was the restaurant. It was highly over rated. Burger was salty and dried out and the gluten free bun rock hard. The barley mushroom risotto very boring.
Séjour de 2 nuits en mai 2024
Florian Vogt a répondu le 23 mai 2024
Dear Randy,Your time to leave us with your feedback is appreciated. I am sorry that the Terra restaurant did not meet your expectations. I will forward this to the appropriate department. Thank you for your business and for choosing the Crimson as your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

8/10 – Bien

adam

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Sophie a répondu le 18 mai 2024
Hello Adam, we're glad you enjoyed your stay with us, thank you for the kind review!

10/10 – Excellent

LICHANG

Séjour de 3 nuits en mai 2024
Bianca a répondu le 28 mai 2024
Hi Lichang!Thank you so much for the great rating! Our team greatly appreciates it! We hope to see you again!

10/10 – Excellent

Raymond

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 1 nuit en mai 2024
Florian Vogt a répondu le 8 mai 2024
Hello Raymond,We appreciate your time to leave us with your review. I am delighted to read that you enjoyed our amazing staff. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Sam

Séjour de 2 nuits en avril 2024
Sophie a répondu le 18 mai 2024
Hi Sam, thank you for the kind rating, we look forward to seeing you again soon!

8/10 – Bien

Colette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Florian Vogt a répondu le 3 mai 2024
Hello Colette,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

6/10 – Acceptable

Ewa

It is OK but nothing special
Séjour de 3 nuits en mars 2024
Florian Vogt a répondu le 4 mai 2024
Hello Ewa,We appreciate your time to leave us with your review. I am glad to read that you had an enjoyable stay with us.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

MANUELLITO

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is one of the best that I've checked-in. Reception staff is very accommodating and checking-in is fast.
Séjour de 1 nuit en avril 2024
Bianca a répondu le 27 avr. 2024
Hi Manuellito! Thank you so much for the amazing rating! We are glad to hear that you had a great experience at the Crimson. We hope to see you again in the future!

6/10 – Acceptable

Lanny

Points forts : Propreté, service et personnel et commodités.
Quiet, and staff were great bathroom was very small with no counter space
Séjour de 3 nuits en avril 2024
Florian Vogt a répondu le 4 mai 2024
Hello Lanny,Thank you for your time to leave us with your review. We are pleased to read that you enjoyed our quiet location and the amazing staff. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Robert

Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 15 mai 2024
Hello Robert,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

8/10 – Bien

Hector

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We enjoyed the indoor pool and hot tub. Kids had a great time. Walking distance to all the shops and restaurants. Room felt clean but I did find a hair on one of our pillows.
Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 24 avr. 2024
Hello Hector,We appreciate your time to leave us with your review. I am delighted to read that you enjoyed our pool facilities and the close distance to all the shops and restaurants. We are sorry about the cleanliness issues in your room. Our front desk team in cooperation with our Houseperson is always available and happy to help with any issues that might arise during a stay. Thank you for your business and for making the Crimson your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Bianca a répondu le 23 avr. 2024
Hi David! Thank you for the great rating! Our team greatly appreciates it! We are glad to hear that you had a good stay with us and we hope to see you again in the future!

8/10 – Bien

Richard

Séjour de 1 nuit en avril 2024
Bianca a répondu le 23 avr. 2024
Hi Richard!Thank you for the rating! Our team greatly appreciates it! We hope to see you again in the future!

8/10 – Bien

Francis Michael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Limited parking on site. If you have EV’s it would be great because the tesla supercharger and J1772 is just infront of the building across the road. You can also hear the engine of the trains while sleeping but for me its fine it was a great stay.
Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 19 avr. 2024
Hello Francis Michael,We appreciate your time to leave us with your review. I am glad to read that you had a good stay. Our front desk team is always available and happy to help with additional parking.Your business is appreciated and thank you for choosing the Crimson as your place to stay in the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

James

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent Stay
Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 16 avr. 2024
Hello James,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Camila

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very warm all the time. And lots of details in the room that let us feel welcome.
Séjour de 1 nuit en avril 2024
Bianca a répondu le 15 avr. 2024
Hi Camila!Thank you so much for the kind review! Our team greatly appreciates it! We are very glad to hear that you had a good experience at the Crimson Jasper. We hope to see you again in the future!

8/10 – Bien

dongfeng

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Goo
Séjour de 1 nuit en avril 2024
Bianca a répondu le 15 avr. 2024
Hi DongFeng!Thank you so much for the rating! Our team appreciates it! We hope to see you again in the future!

10/10 – Excellent

Erin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Florian Vogt a répondu le 16 avr. 2024
Hello Erin,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Kayla

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would stay here again! Very friendly staff!
Séjour de 1 nuit en avril 2024
Bianca a répondu le 15 avr. 2024
Hi Kayla!Thank you so much for the great review! We greatly appreciate it! We are glad to hear that you had a good experience at the Crimson Jasper! We hope to see you again soon!

10/10 – Excellent

Marlon

Séjour de 2 nuits en avril 2024
Florian Vogt a répondu le 7 mai 2024
Hello Marlon,Your time to leave us with your review is appreciated. We are pleased to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Carrie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful spot, great for the price!
Séjour de 1 nuit en avril 2024
Kenneth, Front Desk Agent a répondu le 10 avr. 2024
Thank you for this review, Carrie! Your feedback is much appreciated. We're glad you enjoyed your stay and had a wonderful visit to the Canadian Rockies. We'd love have you again!

8/10 – Bien

Larry

Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 3 mai 2024
Hello Larry,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Rhiannan

Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 3 mai 2024
Hello Rhiannan,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us.Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Desiree

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was large so there was room to play, really liked the wet bar/kitchen area for storing our things. Parking is limited which is understandable for Jasper. The only negative we had is the pool water is quite cold so my child wouldn’t go in, but lots of others enjoyed it while we sat in the hot tub
Séjour de 2 nuits en mars 2024
Florian Vogt a répondu le 6 avr. 2024
Hello Desiree,Thank you for your recent visit to the Crimson. We are pleased to read that you enjoyed your spacious room with us.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Jason, Edmonton

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Crimson is definitely a great bang for your buck. Hotel pricing seems to be getting outrageous but The Crimson was very reasonable but more importantly, well maintained, clean, and the staff were excellent.
Séjour de 2 nuits en mars 2024
CRIMSON FD a répondu le 5 avr. 2024
Hi Jason!Thank you so much for the kind review! We are glad to hear that you had a good stay at the Crimson! We hope to see you again in the future!

10/10 – Excellent

Daniel

Séjour de 2 nuits en avril 2024
Kenneth, Front Desk Agent a répondu le 24 avr. 2024
Thank you for rating us, Daniel. We appreciate your business and are glad to know you enjoyed your stay with us. We hope to see you again soon!

8/10 – Bien

Dana

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was good for our family of four. 2 double room was a little small but everything was clean and the view was amazing!
Séjour de 3 nuits en mars 2024
CRIMSON FD a répondu le 4 avr. 2024
Hi Dana!Thank you so much for the kind review! We are glad to hear that you enjoyed the view! We hope to see you again in the future!

8/10 – Bien

Jason

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel
Parking can be a little tricky but was a great place
Séjour de 3 nuits en mars 2024
Florian Vogt a répondu le 4 avr. 2024
Hello Jason,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us and thank you for making the Crimson your place to stay in town. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

6/10 – Acceptable

Ashley

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
For the main part I enjoyed my stay at this hotel, the only complaint would be that we got told 2 different things from 2 different front staff about the free breakfast. One said we got it since we stayed a couple nights and the other said no since you booked on a third party page plus we had to show our pursuit card upon check in which I did. So was a little misleading cause we didn’t know who to go by. Other then that the room was kept clean, pool was well kept
Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 4 avr. 2024
Hello Ashley,Thank you for your recent visit to the Crimson. I am glad to read that your overall stay with us was enjoyable. We apologize for the miscommunication upon arrival. Our breakfast package is a limited promotion that can only be booked with the hotel directly. Your business is appreciated and thank you for making the Crimson your place to stay in the Mountain town of Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 – Excellent

Edna

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Florian Vogt a répondu le 4 avr. 2024
Hello Edna,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us and thank you for making the Crimson your place to stay in town. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor