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Hotel Ciputra Jakarta – Avis

4 out of 5
Hotel Ciputra Jakarta
Jalan Letnan Jendral S Parman, Jakarta, Jakarta

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 250 avis sur 745." "
Note de 8 – Bien, d’après 333 avis sur 745." "
Note de 6 – Acceptable, d’après 119 avis sur 745." "
Note de 4 – Médiocre, d’après 30 avis sur 745." "
Note de 2 – Terrible, d’après 13 avis sur 745." "

8,0/10

Propreté

8,6/10

Service et personnel

8,0/10

Commodités

7,8/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

ikatan, Paris

Points forts : État et installations de l’hébergement, confort de la chambre
Confortable sans plus
2h d'attente pour avoir notre chambre (a 17h au lieu de 15) car le personnel était débordé et dans l'incapacité de donnée une heure precise. Il fallait donc faire la queue toutes les 30mn pour demander si la chambre était dispo. Aucun geste commercial, la seule chose qui nous a été proposé était de nous donner une chambre fumeur a la place de la notre si nous voullions l'avoir plus vite. Le fait d'avoir notre bébé dans les bras lors du checkin n'a pas semblé gener la personne quand elle nous a proposé la chambre fumeur. sinon, chambres un peu vieillottes mais confortables.
Séjour de 3 nuits en juin 2018
Hotel Ciputra Jakarta a répondu le 30 juin 2018
Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback that we corrected all the technical issues regarding to the room condition and readiness. We assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

8/10 – Bien

MAGALI

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
chambre spacieuse, propre belle piscine
Michael G. Perdikaris, MBA a répondu le 24 oct. 2020
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

10/10 – Excellent

Arunkumar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien, personnel très sympa
Très bien et ils m'ont fait un très bon tarif pour un départ tardif.
Michael G. Perdikaris, MBA a répondu le 24 oct. 2020
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

8/10 – Bien

laurent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

6/10 – Acceptable

Voyageur vérifié

Points faibles : État et installations de l’hébergement
Hotel Ciputra Jakarta
Hotel situe a cote d'une grande route a 4 voies. Pres d'un centre Commercial. Hotel en renovation et donce mauvaise odeurs de peinture dans toutes les chambre. Comfort moyens; meme l'avantage de la situation sur la route de l'aeroport negligible a cause des numbres tres reduits de faire demi tour en voiture sur la Grande route!
Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Hotels.com. Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

10/10 – Excellent

SHIRO

Points forts : Propreté, service et personnel
Séjour de 3 nuits en mai 2024
Hospitality Regards, Michael G. Perdikaris a répondu le 14 mai 2024
Dear Our Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Johnny

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Hospitality Regards, Michael G. Perdikaris a répondu le 28 avr. 2024
Dear Our Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Wincent

Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
Found a cockroach in the bathroom on first day, and got smoking room on first despite reservation on non-smoking room. Its nearby shopping malls though, very convenient.
Séjour de 4 nuits en avril 2024
Hospitality Regards, Michael G. Perdikaris a répondu le 14 avr. 2024
Dear Mrs. Wincent, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

8/10 – Bien

Futoshi

Reasonable
Séjour de 5 nuits en février 2024
Hospitality Regards, Michael G. Perdikaris. a répondu le 6 mars 2024
Dear Futoshi,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

RYUJI

Points forts : Service et personnel
Séjour de 4 nuits en février 2024
Hospitality Regards, Michael G. Perdikaris a répondu le 2 mars 2024
Dear Ryuji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

ARNAV

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Overall a good property to stay at with an easy access internally to Ciputra mall. Convenient location for meetings in west and south Jakarta.
Séjour de 4 nuits en février 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 12 févr. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Rajcoomar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I received a 5-star treatment. All the employees were kind, helpful and going out of their way to meet my need. The customer service was above and beyond my expectations. Thank you kindly for making my stay immensely satisfying.
Séjour de 3 nuits en février 2024
Hospitality Regards, Michael G. Perdikaris a répondu le 11 févr. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

4/10 – Médiocre

Fawziyah

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was a lot more rundown than we thought. The bathroom especially needs some renovation - the shower head needs replacing as it was malfunctioning. The hotel staff were nice and we were able to check in slightly earlier. The buffet breakfast was good too but I wish they labelled items that were vegetarian as I accidentally ate meat because the sliders looked vegetarian from the outside but there was a sneaky slice of salami stuck to the bread :( we loved that the hotel was connected to the mall and we spent most of our time there :)
Séjour de 1 nuit en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 3 févr. 2024
Dear Mrs. Fawziyah, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 – Excellent

tariq

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Marvelous stay
It’s short and sweet It’s really the place to stay and get some enjoyment withe the best staff and good weather
Séjour de 4 nuits en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 3 févr. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Heavy congestion to return to hotel during peak hours although location is very central. It has a very good breakfast spread.
Séjour de 4 nuits en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 2 févr. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Dobrica

Points forts : Propreté, service et personnel
Staff of the hotel very friendly and professional I suggest cigarettes to be served for breakfast rather than food
Séjour de 4 nuits en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 30 janv. 2024
Dear Dobrica,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

tariq

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful
So far so nice As usual this is ine of my favorite hotel in the world
Séjour de 1 nuit en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 30 janv. 2024
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Rita

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
An excellent stay with Hotel Ciputra Jakarta
3 nights with two connecting rooms were amazing. The hotel staffs were so helpful so my father who was 84 years old could stay so close to us . The breakfast was great even though it needs to be more variety every day . The swimming pool is clean, and we enjoyed swimming together. The bathrooms were clean but somehow the faucet was not cleaned & moving . On the back of the toilet was not fixed and rotten. But overall it was great stay with Hotel Ciputra. Will be back definitely with good price of course ☺️ From : Rita Evalina Setiawan , 2 rooms , checked in 25 January 2024, checked out 28 January 2024.
Séjour de 3 nuits en janvier 2024
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 28 janv. 2024
Dear Rita,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Kristina

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 24 déc. 2023
Dear Kristina,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Tzu_Hsiang

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Hospitality regards,Michael G. Perdikaris, MBA Clu a répondu le 22 déc. 2023
Dear Tzu_Hsiang,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

AKIRA

Voyage d’affaires
The service get poor and reception is so slower
Séjour de 8 nuits en novembre 2023
Hospitality regards,Michael G. Perdikaris, MBA Clu a répondu le 28 nov. 2023
Dear Mr. Akira , Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 – Excellent

Angeline, Philadelphia

Séjour de 2 nuits en novembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 10 déc. 2023
Dear Angeline,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Patrick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautifull hotel, good Facility, nice staff, everything i hope for
Séjour de 17 nuits en octobre 2023
Michael G. Perdikaris a répondu le 17 nov. 2023
Dear Patrick,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

David

Séjour de 8 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 16 nov. 2023
Dear David,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

tariq

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Marvelous
Very nice and comfortable stay
Séjour de 1 nuit en novembre 2023
Michael G. Perdikaris a répondu le 14 nov. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

tariq

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best of the best
It was one of the wonderful vacation As usual good stay with best staff Every thing was good
Séjour de 2 nuits en novembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 12 nov. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Vinko

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was only in hotel for one night but was a pleasant experience very helpful staff
Séjour de 1 nuit en octobre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 1 nov. 2023
Dear Vinko,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Fazlinah Abdul

Voyage de couple
Points forts : Service et personnel
Nearby to mall.
Séjour de 3 nuits en octobre 2023
Michael G. Perdikaris a répondu le 30 oct. 2023
Dear Fazlinah Abdul,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect Hotel, Staff and Management.
I was given a flexible room on the 9th floor. Which is you allow to smoking or you don't have to if you not smoker. The on that only bothersome are most the guests that stay in that 9th floor smoking with their doors open. And it actually stinks the entire floor and some of the smoke get into the gab between your door and floor. But the staff and management of the hotel are above and beyond. They moved me to the 15th non-smoking room with top-notch amazing room. I really appreciate the hotel employees staff and management. They're perfect in so many ways. Very helpful, Polite and accommodating. This is will be the hotel that I will stay again next year when I come back to Jakarta for sure.
Séjour de 5 nuits en octobre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 24 oct. 2023
Dear Kezia,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

tariq

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice and sweet
Very sweet and nic stay as usual Staff is fantastic and very helpful Management is very great make your stay is very sweet Thank you
Séjour de 4 nuits en octobre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 22 oct. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Chad

Points forts : Propreté, service et personnel et confort de la chambre.
Don't choose flexible room... it's not exist.
I think I made mistake by choosing "flexible room" (you can smoke or not) Because some guests smoking with their room doors open. And it's kinda bothersome.
Séjour de 3 nuits en octobre 2023
Hospitality regards,Michael G. Perdikaris, MBA Clu a répondu le 17 oct. 2023
Dear Mr. Chad, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 – Excellent

Melchianus

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Goed was ontbijt want het eten herinnert mij op het eten van ons wijlen moeder. Uniek is lekker zwemmen 7de floor, en niet goed was niks. Bedankt
Séjour de 2 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 13 oct. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Aung

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
Séjour de 12 nuits en septembre 2023
Michael G. Perdikaris a répondu le 12 oct. 2023
Dear AungThank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

romauli

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 11 nuits en septembre 2023
Michael G. Perdikaris a répondu le 1 oct. 2023
Dear Romauli,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Melvin

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 3 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 28 sept. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

ENG

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023
Michael G. Perdikaris a répondu le 19 sept. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 17 sept. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Xiang

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 18 sept. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 17 sept. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Alvin

Voyage en groupe
Points forts : Propreté
Séjour de 2 nuits en septembre 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 11 sept. 2023
Dear Alvin,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 – Bien

Ketlien

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en septembre 2023
Michael G. Perdikaris a répondu le 6 sept. 2023
Dear Ketlien,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Makoto

Voyage d’affaires
Points forts : Service et personnel
Shopping mall is right next to the hotel. Breakfast was great!
Séjour de 1 nuit en août 2023
Michael G. Perdikaris a répondu le 26 août 2023
Dear Makoto,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Midori

Voyage d’affaires
Points forts : Service et personnel
Staffs are very friendly and nice!
Séjour de 2 nuits en août 2023
Michael G. Perdikaris a répondu le 26 août 2023
Dear Midori ,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 – Acceptable

Tim

Séjour de 1 nuit en août 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 31 août 2023
Dear Tim,Thank you very much for posting online review and rating. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Nancy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The services facilitate by all staffs was outstanding and remarkable. They willing to go extra miles and provide any kind of assistance needed by the guest. Homage to CIPUTRA HOTEL JAKARTA
Séjour de 1 nuit en août 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 9 août 2023
Dear Ms. Nancy,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ

8/10 – Bien

KAOHUNG

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
Hospitality Regards, Michael G. Perdikaris, MBAGM a répondu le 4 août 2023
Dear Mr. KAOHUNG,Thank you very much for posting online review and rating of Ciputra Jakarta. We look forward to welcoming you back soon to our hotel!

10/10 – Excellent

Koji

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 11 nuits en juin 2023
Michael G. Perdikaris a répondu le 7 juill. 2023
Dear Mr. Koji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ

2/10 – Terrible

Kazuhiro

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty, Bath curtain was fusty. Bath towels are brown-colored . No coffee is served in breakfast. When we finished a dish, staff comes soon to take it back to kitchen. Leave me alone and give me time to relax. Finally, lounge manager was terrible. He or she stopped serving alcohol like beers and wines suddenly due to Moslem religious reason though they did not let us know before that and hotel charge is including such lounge service charge. I suggest you not to use this duty hotel.
Séjour de 3 nuits en juin 2023
Michael G. Perdikaris a répondu le 30 juin 2023
Dear Mr. Kazuhiro, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room cleanliness and staff service ) We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS

10/10 – Excellent

SANGSUB

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
좋아요
Séjour de 4 nuits en juin 2023
Michael G. Perdikaris a répondu le 18 juin 2023
Dear Mr. Sangsub,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ

10/10 – Excellent

tariq

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sweet and happy
This is the best hotel I really enjoy to stay in Staff is very friendly and good place connected to mall Simply it may favorite hotel
Séjour de 4 nuits en mai 2023
Michael G. Perdikaris a répondu le 2 juin 2023
Dear Mr. Tariq, Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ