Indoor pool

Reviews of Umaid Mahal - A Heritage Style Boutique Hotel

4 out of 5
Umaid Mahal - A Heritage Style Boutique Hotel
C-20/B2 Behari Marg Bani Park, Jaipur, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 521 reviews" "
Rating 8 - Good. 186 out of 521 reviews" "
Rating 6 - Okay. 45 out of 521 reviews" "
Rating 4 - Poor. 14 out of 521 reviews" "
Rating 2 - Terrible. 9 out of 521 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Punith Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best heritage hotel. Staff and location is awesome.
Stayed 2 nights in Mar 2024
Response from ranvijay on Mar 11, 2024
Thanks a ton

8/10 Good

Harmeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious rooms in a heritage property. Lovely staff and location. Restaurant on top has good food and views! Wifi and breakfast however are disappointing. Hardly any signal in the room and not much choice of food for breakfast. They should serve cutlery and tea on the table instead of asking guests to fetch it themselves.
Stayed 3 nights in Feb 2024
Response from ran on Feb 25, 2024
Thanks a ton for your valuble feedback

8/10 Good

Anwulika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2024
Response from ranvijay on Feb 22, 2024
Thanks a ton

10/10 Excellent

Ira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The external and internal Rajasthani art was excellent. We really enjoyed the rooftop dining and the nightly Rajasthani music and dance. The service staff were excellent and responsive. The front desk staff were helpful in providing sightseeing. opportunities. Breakfast had many options.
Stayed 3 nights in Jan 2024
Response from ran on Feb 3, 2024
Thanks a ton

10/10 Excellent

SHILADITYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with a tasty recreation of the classic Haveli style of art and furnishing. The rooms were large and very comfortable. The roof top restaurant served excellent Rajasthani and other cuisine along with folk music whilst the breakfast downstairs was good. All members of staff went out of their way to make our stay comfortable and pleasant - we will be back for sure.
Stayed 4 nights in Jan 2024
Response from ran on Feb 1, 2024
Thanks a ton

10/10 Excellent

Sanjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from ranvijay on Feb 13, 2024
thanks a ton

8/10 Good

Dalip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay
Response from ran on Jan 3, 2024
thanks a ton

8/10 Good

Jatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ran on Jan 3, 2024
Thanks a ton

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ran on Oct 29, 2023
thanks a ton

4/10 Poor

Gautam

Disliked: Cleanliness, staff & service
There was nobody available at check-in. When I parked the car, I was asked that if I will be going out. Cockroach was seen on the table below the television. Staff was slow as snail and did not pay attention to the traveller.
Stayed 2 nights in Sep 2023
Response from ran on Sep 19, 2023
Thanks for your feedback

10/10 Excellent

Geetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8
Wonderful property and enjoyable stay
Stayed 1 night in Aug 2023
Response from ran on Sep 19, 2023
Thanks a ton

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 4 nights in Jun 2023
Response from ran on Jul 1, 2023
Thanks a ton

8/10 Good

R M DEEPAK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in one of the best location in Jaipur. Had the perfect ambience which we expected. The experience was perfect except didn't get the room that was booked. We booked a room that had a sofa bed but the room given to us didn't have the sofa bed. The breakfast option is limited but food is good.
Response from ran on Jun 29, 2023
Thanks a ton

6/10 Okay

Ursula

Stayed 2 nights in Mar 2023
Response from ran on Apr 17, 2023
Thanks for your feedback

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service
Loved the place ! Highly recommend the food and the ambiance
Stayed 1 night in Mar 2023
Response from ran on Mar 10, 2023
Thanks a ton

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from ran on Mar 10, 2023
thanks a ton

6/10 Okay

Chandra

Stayed 3 nights in Feb 2023
Response from ran on Apr 17, 2023
Thanks a ton for your feedback

10/10 Excellent

James J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere at the Umaid Mahal is really nice. The decor is appealing. It feels like you've stepped back in time. The staff are all very pleasant and welcoming. It is accessible to the prime tourist sites and markets via a quick taxi or tuk tuk ride. We really enjoyed the stay.
Stayed 3 nights in Feb 2023
Response from ran on Feb 26, 2023
Thanks a Ton

8/10 Good

Huzaifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel experience was good but one of the receptionist on the night shift was abit rude and felt like he didn’t want to be there but the day shift person was really nice and helpful we asked him to change our room and he took care of us.
Stayed 2 nights in Feb 2023
Response from ran on Feb 26, 2023
Thanks a ton for your valuble feed back

10/10 Excellent

Remela

Stayed 1 night in Dec 2022
Response from ran on Jan 1, 2023
Thanks a ton

6/10 Okay

Prateek

Stayed 2 nights in Dec 2022
Response from ran on Jan 1, 2023
thanks ton

8/10 Good

Jeff

Stayed 2 nights in Dec 2022
Response from ran on Dec 25, 2022
thanks for your feedback

6/10 Okay

AMITAVA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room decorations and photos were pleasing. The hotel seemed too small and congested. One room the shower wasn’t working. There was no toilet paper in one bathroom. Quality of service was uneven. Staff wasn’t always responsive.
Stayed 3 nights in Dec 2022
Response from ran on Dec 11, 2022
Thanks for your feedback

10/10 Excellent

Amit, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options. Breakfast included. Noce rooms
Response from ran on Dec 6, 2022
Thanks a ton

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful kind staff and nightly entertainment were the highlights of our stay at Umaid Mahal. Thank you
Response from ran on Dec 3, 2022
Thanks a ton

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay
The hotel has so much character with its decorations, furniture, paintings etc. Bed nice and comfortable as was the room. Great shower and an excellent breakfast. I would certainly stay there again, great value for the money paid.
Stayed 3 nights in Nov 2022
Response from ran on Dec 25, 2022
Thanks a ton

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace. You feel that this is a real Indian Hotel. Area is conveniently located Restaurant on the roof is very pleasant
Stayed 2 nights in Nov 2022
Response from ran on Nov 21, 2022
Thanks a ton

6/10 Okay

Sanjay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was very small. The sink was leaking for two days. The customer service was pretty good.
Stayed 2 nights in Nov 2022
Response from ran on Nov 14, 2022
Thanks a ton for your feedback

2/10 Terrible

Neera

Stayed 2 nights in Oct 2022

8/10 Good

Shreelatha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all it is good, except miner cleaning issues in the bathrooms.
Stayed 3 nights in Oct 2022
Response from ran on Oct 20, 2022
Thanks a ton

4/10 Poor

Manprit

Stayed 3 nights in Oct 2022
Response from ran on Oct 8, 2022
Thanks for your feedback

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is rated way too high for it’s actual quality. Front desk staff is not rude but they are also not friendly or helpful. We were greeted by an unsmiling man who welcomed us by saying “Passports and visas” as if he was an overworked immigration official. When we requested help obtain a taxi and help arranging a toor of the city the front desk employees stated that they do not do those services. Air conditioner does not keep the room cool. Subpar level of cleanliness in the hotel itself as well as its restaurant. The restaurant staff was friendly however. Very loud. I almost checked out and went to a different hotel.
Stayed 2 nights in Sep 2022
Response from ran on Sep 23, 2022
Thanks for your feedback

10/10 Excellent

Amrinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the short stay in Umaid. Grand looking place inside and outside make you feel like a royal. Helpful and amiable team.
Stayed 2 nights in Aug 2022
Response from ra on Sep 1, 2022
Thanks a ton sir

10/10 Excellent

EMIRITA JULIEANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were a group of 8 & had 4 rooms. We had a wonderful stay at this hotel. The ambiance was something we really enjoyed. The staff were very helpful & friendly and were ready to assist us in any way they could. The rooms were beautifully decorated, spacious & very clean & comfortable. The buffet breakfast was a spread of delicious food. We ate our dinner at the restaurant and really enjoyed everything we ordered. Highly recommend this beautiful hotel & would definitely stay here again. Cheers!
Stayed 4 nights in Jul 2022
Response from ran on Aug 2, 2022
Thanks a ton

10/10 Excellent

Tow Wei Chng

Stayed 2 nights in Jul 2022
Response from ran on Jul 20, 2022
thanks a ton

10/10 Excellent

Sakshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would suggest that there should be less usage of single use plastic, for instance, plaatic watee bottles could be replaced by glass/steel water bottles which can be reused.
Stayed 2 nights in Jun 2022
Response from ran on Jun 30, 2022
thanks a ton

10/10 Excellent

Hemant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food could have been better, rest is excellent
Stayed 2 nights in Dec 2021
Response from ran on Dec 27, 2021
thanks ton

2/10 Terrible

Ankush

Stayed 1 night in Jul 2021
Response from ran on Jul 7, 2021
good morning sir just requesting what was main reason or service which u did not like

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from ran on Mar 11, 2020
Thanks a ton

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from ran on Mar 5, 2020
Thanks a ton

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us and the hotel staff was outstanding. We look forward to returning in our next Jaipur visit.
Stayed 2 nights in Feb 2020
Response from ranvijay on Feb 24, 2020
thanks a ton

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Jaipur heritage style accommodation
Nice accommodation, but rooms vary greatly in terms of what is offered. We had a booking for two rooms - one was given on a higher floor, the other, initially on the lobby level. Despite the rooms being priced the same, the upper level room was far superior, both in terms of size and condition. After the first night our lobby level room was replaced with one on a higher level which was appreciated.
Stayed 3 nights in Feb 2020
Response from ran on Feb 18, 2020
Thanks a ton

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2020
Response from ran on Feb 18, 2020
Thanks a ton

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from ranvijay on Feb 13, 2020
Thanks a ton

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent staff and quick service and clean. Pleasant environment.. breakfast items are delicious
Stayed 3 nights in Feb 2020
Response from ran on Feb 11, 2020
Thanks a ton

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for the price with good breakfast. Facilities could be improved, but that’s a minor point for the location and cost.
Stayed 3 nights in Jan 2020
Response from ran on Feb 11, 2020
Thanks a ton

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umaid Mahal
Hotel slightly further out from city than I thought however hotel was excellent throughout, from very nice decoration and excellent draft, room was large with excellent bathroom facilities, Could not fault the food in the hotel and priced reasonably
Stayed 3 nights in Jan 2020
Response from ranvij on Feb 5, 2020
Thanks a ton

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. Great staff who went above and beyond to make the stay enjoyable. The rooms are large, airy and very clean. The restaurant food was delicious and there were lots of options.
Stayed 2 nights in Jan 2020
Response from ran on Jan 19, 2020
Thanks a ton

10/10 Excellent

Nss, New york

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel - immaculately maintained palace.. every space from the lobby to rooms to restaurant was lovely.
Stayed 4 nights in Jan 2020
Response from ran on Jan 17, 2020
Thanks a ton

10/10 Excellent

Kat

Stayed 2 nights in Jan 2020