Room, 2 Double Beds

Reviews of Fairfield Inn & Suites by Marriott Jacksonville Beach

2.5 out of 5
Fairfield Inn & Suites by Marriott Jacksonville Beach
1616 1st Street N, Jacksonville Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 696 reviews" "
Rating 8 - Good. 214 out of 696 reviews" "
Rating 6 - Okay. 65 out of 696 reviews" "
Rating 4 - Poor. 32 out of 696 reviews" "
Rating 2 - Terrible. 20 out of 696 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the beach
Stayed 1 night in Mar 2024
Response from FeliciaF on Mar 25, 2024
Thank you for staying with us!

10/10 Excellent

Kyle

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost effective ,friendly staff, proximity to the beach
Stayed 1 night in Mar 2024
Response from FeliciaF on Mar 4, 2024
Thank you so much for staying with us!

10/10 Excellent

Sue

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from FeliciaF on Feb 21, 2024
Thanks for the great review! We appreciate you staying with us!

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FeliciaF on Feb 21, 2024
We do apologize you didn't enjoy your stay. Thank you for your honest review.

8/10 Good

Kip

Travelled with partner
Liked: Cleanliness, staff & service
Location was convenient with close walking distance to the beach and restaurants.
Stayed 2 nights in Feb 2024
Response from FeliciaF on Feb 19, 2024
Thank you so much for staying with us!

4/10 Poor

Ann

Disliked: Staff & service, property conditions & facilities
Rooms need to be updated. Very noisy in the hallways. Check in person was miserable.
Stayed 2 nights in Jan 2024
Response from FeliciaF on Feb 16, 2024
We have apologized for the inconvenience in your previous review and have spoken to the clerk you are referring to. Our property will be going through a complete renovation in the summer. Thank you!

4/10 Poor

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from FeliciaF on Feb 16, 2024
Thank you for your review - however I am unable to respond as I had no complaints or issues reported to us during your stay. Thank you.

10/10 Excellent

Akmal

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from FeliciaF on Jan 29, 2024
THANK YOU! We appreciate you staying with us!

10/10 Excellent

Sylvia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel except one: You have to pay $12 a night to park there which seems a little strange considering you have to park there to stay in their establishment.
Stayed 1 night in Jan 2024
Response from FeliciaF on Jan 22, 2024
Thanks for staying with us!! We appreciate your kind words!

10/10 Excellent

Shannon

Stayed 1 night in Jan 2024
Response from FeliciaF on Feb 13, 2024
Thank you so much for staying with us!!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from FeliciaF on Jan 15, 2024
Thank you SO MUCH for staying with us!!

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2024
Response from FeliciaF on Jan 11, 2024
Thanks for the great response! We appreciate you staying with us!!

8/10 Good

Denys

Stayed 3 nights in Dec 2023
Response from FeliciaF on Jan 11, 2024
Thank you for staying with us! We appreciate it!

2/10 Terrible

Laurie

Disliked: Staff & service, amenities, property conditions & facilities
If there there is a mandatory parking fee, wouldn't expedia include it or at the very least let me know prior to booking??
Stayed 1 night in Dec 2023
Response from FeliciaF on Dec 28, 2023
Thank you for your review....we do charge parking and it is on the Expedia website.

10/10 Excellent

jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love the staff great breakfast
Stayed 1 night in Nov 2023
Response from FeliciaF on Dec 15, 2023
Thank you!! We appreciate you staying with us!

6/10 Okay

Crystal

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Not the best, but not the worst. Ended up there because of a last minute change and the staff was very accommodating.
Stayed 3 nights in Nov 2023
Response from FeliciaF on Nov 30, 2023
Thank you for staying with us! We appreciate the great comments about the staff!

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for only one night. The facilities were clean and convenient, but dated.
Stayed 1 night in Nov 2023
Response from FeliciaF on Nov 28, 2023
Thank you! We appreciate the response! Have a great day!

10/10 Excellent

Lynette

Stayed 1 night in Nov 2023
Response from FeliciaF on Dec 15, 2023
Thanks for the great review! Thanks for staying with us!

10/10 Excellent

Frances, Fort Lauderdale

Stayed 1 night in Nov 2023
Response from FeliciaF on Nov 28, 2023
Thank you for staying with us!

10/10 Excellent

ASTRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great service and i stay very comfortable..
Stayed 2 nights in Nov 2023
Response from FeliciaF on Nov 15, 2023
Thank you so much for your kind words. We appreciate you staying with us!

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach / stores and good value
Great hotel for a quick stop over. 1 block from the beach and convenience stores. The place is a little bit dated but the staff are very nice and accommodating
Stayed 2 nights in Nov 2023
Response from FeliciaF on Nov 14, 2023
Thank you so much for staying with us! We appreciate the feedback - we are starting our renovation in March 2024 to bring our guests a new experience! We look forward to you staying with us again should you be in the Jacksonville Beach area!

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2023
Response from FeliciaF on Nov 28, 2023
Thank you for staying with us!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from FeliciaF on Nov 9, 2023
THANK YOU!

10/10 Excellent

James

Stayed 2 nights in Oct 2023
Response from FeliciaF on Nov 9, 2023
THANK YOU!

8/10 Good

merinda

Stayed 1 night in Oct 2023
Response from FeliciaF on Nov 9, 2023
Thank you for staying with us!

8/10 Good

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FeliciaF on Nov 9, 2023
Thank you for staying with us!

6/10 Okay

Don

Liked: Staff & service
Property is definitely stuck in the 80’s. The jetted tub in pink was the giveaway. Staff was exceptional. Please update the rooms into this century.
Stayed 2 nights in Sep 2023
Response from FeliciaF on Sep 22, 2023
Thank you for the review. Yes, our property is older and the renovation begins March 2024. We look forward to the new look! Thank you for staying with us!

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Forget the warm cookies they advertise, no sugar free syrup to go with pancakes.
Stayed 1 night in Sep 2023
Response from FeliciaF on Sep 19, 2023
Thank you for staying with us! Yes, Fairfield brands discontinued the cookies, we will remove from the website. We do have sugar free syrup, I will follow up with my kitchen staff to ensure it is always available. Thank you!

8/10 Good

Tamika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
Excellent
Stayed 2 nights in Sep 2023
Response from FeliciaF on Sep 10, 2023
Thank you! For staying with us! So glad you had a great time!

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to use the pool across the street. That made it great. Front desk staff were very friendly.
Stayed 3 nights in Sep 2023
Response from FeliciaF on Sep 5, 2023
Thanks for staying with us! Appreciate it!

10/10 Excellent

marianne

Liked: Cleanliness, staff & service
Lovely, personable staff. Older hotel. Quiet. 1 block to ocean.
Stayed 3 nights in Aug 2023
Response from FeliciaF on Aug 30, 2023
Thank you! We appreciate that!! Look forward to having you stay with us again should you be in this area!

4/10 Poor

Nancy

Business traveller
Liked: Property conditions & facilities
They charged $15 for parking while I was a guest for one night. To get the Internet you must pay also extra. Trash cans in the room did not have liners. Definitely nothing to recommend this place
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 30, 2023
Thank you for your response. Parking fee is listed on the Expedia site where reservations are booked through, so it was disclosed prior to arrival. We do not charge for the internet, and after reviewing your folio, you were not charged. Marriott has removed all liners from trash cans in guest rooms and they are sanitized after each guest stay. I hope this answers your answers your concerns. We appreciate you staying with us.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed. Staff friendly and made us welcomed. Breakfast was good and plenty of it .
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 29, 2023
Thank you so much for staying with us! We appreciate your kind response!

10/10 Excellent

Stefanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 29, 2023
Thank you! We appreciate the great score!! Thanks for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 22, 2023
Thank you for staying with us! We appreciate the great review!

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from FeliciaF on Aug 22, 2023
Thank you for staying with us!

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the rooms were clean and we enjoyed the continental breakfast
Stayed 2 nights in Aug 2023
Response from FeliciaF on Aug 15, 2023
Thank you so much for staying with us! We are so pleased you enjoyed your stay!

8/10 Good

Daniele

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly o
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 14, 2023
Thank you for staying with us!

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort
Good place
Overall the hotel is great. I did notice or couldn't easily identify how to close the heavy blinds 100% for privacy and total darkness and it made my hungover morning a bit grumpy but that forced me to grab some complimentary breakfast which was above average.
Stayed 1 night in Aug 2023
Response from FeliciaF on Aug 14, 2023
Thank you for staying with us!

10/10 Excellent

Carla, Lakeland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive to park within gated area
Stayed 2 nights in Aug 2023
Response from FeliciaF on Aug 11, 2023
Thank you so much for staying with us!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from FeliciaF on Aug 7, 2023
Thank you for staying with us!

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from FeliciaF on Aug 7, 2023
Thank you!! We appreciate you great review!

6/10 Okay

Jo

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Felicia F on Jul 31, 2023
Thank you for staying with us! We appreciate it!

8/10 Good

Donna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Liked that it was close to the beach! The breakfast was good. Did not like pool. It was small and no shade. Window cornices in room were very dirty.
Stayed 2 nights in Jul 2023
Response from FeliciaF on Jul 25, 2023
Thankyou Donna for responding! Yes, our hotel is smaller, so we do have a small pool, being so close the beach. We appreciate you staying with us and will work with housekeeping regarding the windows. Our renovation is in a few months, so we're excited about that.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it's a great place to stay. The staff is helpful and friendly. Great location.
Stayed 1 night in Jul 2023
Response from FeliciaF on Jul 24, 2023
Thank you! We appreciate great feedback... So pleased you enjoyed your stay!

2/10 Terrible

Warner

No TV, Internet, Phone - was not advised of this when we checked in - had to figure out ourselves. Would not refund our money after we went down to lobby and found out nothing worked and they had no idea when it would. Air condition also barely worked. Worst experience we have had in any hotel.
Stayed 1 night in Jul 2023
Response from FeliciaF on Jul 22, 2023
Thank you for responding! Our TV /Internet issue was a result of an outage with a Comcast satellite. It was resolved by 4pm same day. We apologize for the inconvenience.

10/10 Excellent

Douglas, Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from FeliciaF on Jul 23, 2023
Thanks so much for staying with us! Much appreciated!!

10/10 Excellent

Mekonnen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place near the beach and great customer service. The staff are great and welcoming. Great breakfast and love the coffee which so good and available all day. The only thing I have got hard time with was the get card to the room , it was not. Working hope the will change soon because it was for everyone room.
Stayed 4 nights in Jul 2023
Response from FeliciaF on Jul 14, 2023
Thank you so much! We appreciate you staying with us!!

10/10 Excellent

Leah

Stayed 1 night in Jul 2023
Response from FeliciaF on Jul 31, 2023
THANK YOU! We appreciate you taking the time to review us!

8/10 Good

Edvinas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice!!! Close to the Beach!!! Staff was amazing, and Very Professional, Helpfull!
Stayed 2 nights in Jul 2023
Response from FeliciaF on Jul 11, 2023
Thank you so much for staying with us!We really appreciate it!! :)