Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Rooms were so little, construction going on throug

Posted 2-Jul-2015
construction going on throughout the facility very inconvenient for area pool was very dirty from construction
4 out of 5
Recommended
for Everyone
by A verified traveller from tn

Nice view of downtown

Posted 23-Jun-2015
Pretty location. Not many restaurants within walking distance.
3 out of 5
Recommended
for Everyone
by A verified traveller from florida

Posted 19-Jun-2015
Some areas under renovation, loud, old, air conditioning was very loud
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Riverfront Hotel

Posted 26-May-2015
Pros: the view of the river, quick access to the river walk, prime location.
I had a great time at CP Hotel. Was in town for 4 nights running a marketing promotion for my company. The staff was excellent. Made sure I was taken care of in regards to every need I had. Definitely request a River View Room. I was on the 7th floor with a view of the bridge. Was an amazing view. I loved the balcony access from each room as well. If ever back in town, i'll try to get the same set up here.
2 out of 5
by A verified traveller from USA

Not worthy

Posted 30-Apr-2015
Found room peeling paint, cracked wall & ceiling, hall door allowing light in room from all four sides, could hear people talking in next room and every noise in hall.
2 out of 5
by A verified traveller

Too expensive for what you get

Posted 28-Apr-2015
I paid over $200 a night and there was not even a mini fridge in the room. No complimentary breakfast and you had to pay for parking. To be fair, the room itself was very nice and updated, but the soundproofing was TERRIBLE. I could hear every little noise from both the hallway and outside.
3 out of 5
Recommended
for Everyone
by A verified traveller from Georgia

Great staff. Needs some bathroom remodeling

Posted 21-Apr-2015
Pros: Very friendly and great suggestion for where to eat and shop.
Cons: Bathroom shelves to put hair dryers, etc.
Location: Was close to concert we were going to downtown. Lots of road work going on made it difficult to get to beach and Clark's Fish Camp to eat.
Bathroom was not cleaned when we arrived. Called the front desk and they had someone there within 3 minutes to clean. They also gave us free valet parking for our stay.
5 out of 5
Recommended
for Business Travellers
by Forrest from Burlington, Iowa

Good stay.

Posted 2-Apr-2015 on Hotels
Overall it was pretty good. I was disappointed to see the pool was not able to be used at that time.
2 out of 5
by A verified traveller from Orlando, FL

Terrible in room wifi and carpet glue smell

Posted 29-Mar-2015
Pros: The check in and check out process was fast and efficient. The on property restaurant was a good dining option. Staff were friendly and helpful.
Cons: There is almost no wifi signal in my room, and the smell of carpet glue was so strong that the whole floor smells like rotten citrus.
Location: Jacksonville Landing is right across the bridge. The hotel room itself is facing a huge parking lot, while the right side facing the St. Johns river.
All the hotel staff are very friendly and helpful. However, the hotel is undergoing a major renovation floor by floor according to one of the workers. Upon arrival, there is a notice that the pool is closed for renovation. When I took the elevator to my floor, I cannot help noticing that there is a strong odor of some sort of rotten citrus. I asked one of the staff, and was told that it is the carpet glue since they have just replaced the carpet on the floor. However apparently the ventilation was poor as the whole floor smells like rotten orange and I can only imagine myself living in a huge trash can that stinks. The other major problem is the in room wifi. Although there are more than five hotspots that could be detected, none of them appears to be functional, as the signals are either weak and unstable, or the connection is very slow. I spent some time checking every corner of the room for wifi signal. It appears that the only "feasible" way to get connected to the internet in the room is to sit in the bathtub. Can't complain after all it is free wifi. The walls are not quite sound proof. During the afternoon I can hear anything going on in the hallway from the housekeeping staff's trolley bumping at the doors to kids running down back and forth. At night when lying on the bed I can hear the next door bumping against the headboard. Did not sleep well as there was a group of people shouting in the hallway around 2 AM. Apparently some party goers are too drunk to behave.
2 out of 5
Recommended
for Families
by A verified traveller

Great location, but not as polished as expected

Posted 18-Mar-2015 on Hotels
The hotel was very noisy as construction was taking plance on the fourth floor. My room was on the 7th floor and I heard hammering from as early as 7:30 in the morning. Since hotels are intended for leisure time and "home away from home", then more attention should have been paid to guest comfort. Also, the bathtub had paint and scratches in it that made it appear dirty all of the time. Is there not an inspection?