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Reviews of Quality Inn Jackson

2.5 out of 5
Quality Inn Jackson
535 Wiley Parker Rd, Jackson, TN

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 538 reviews" "
Rating 8 - Good. 182 out of 538 reviews" "
Rating 6 - Okay. 121 out of 538 reviews" "
Rating 4 - Poor. 75 out of 538 reviews" "
Rating 2 - Terrible. 42 out of 538 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Atlanta

Excellent locationm, room was clean and quiet, great value - no issues with my stay
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Brad

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i along with our service dogs stayed two nights at this hotel. When we arrived, the front desk lady was asking all sorts of questions about our service animals, seemingly acting like we were lying about them. When we checked out, they wouldnt release our deposit, claiming the dogs had made spots on the floor that had to be cleaned, which was not the case. We had taken pictures of the room prior to departure as this has happened before. They took our $100 deposit and then took another $50 off of my card without my consent. This is against the law and there should be criminal charges filed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Love the outside doors and grass for my dog. Amanda was super nice.
Stayed 1 night in Mar 2024

8/10 Good

Marina

Business traveller, Travelled with partner
Liked: Staff & service
I liked that it was the only property that had rooms for a last minute reservation. I did not like that when I arrived my room had stained or I cleaned sheets which was not good. However I called front desk and got moved right away. The place is in need of remodel because it’s super old and a lot of deterioration. It gave me a bit of the creeps that it was dirty and I honestly stayed because there’s was nothing else available.
Stayed 1 night in Feb 2024

8/10 Good

Bill

Liked: Cleanliness, property conditions & facilities
My room was a bit small but it was very comfortable, Very clean, very good tv channel selection and convenient
Stayed 1 night in Jan 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Martine, Richmond

Stayed 1 night in Jan 2024

10/10 Excellent

Ted

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms have been updated and the price was right.
Stayed 1 night in Jan 2024

4/10 Poor

Christina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the heater was on or off it had a steady flow of very cold air coming through. When I ran the shower rust came out of the faucet, it did clear but it was disturbing to see. The third floor had a very strong smell of cigarette smoke. There was no food variety on waffles or toast. The apple juice was water. This was not worth $100, I will be requesting my money back.
Stayed 1 night in Jan 2024

6/10 Okay

Basab

Stayed 1 night in Dec 2023

8/10 Good

Rick

Stayed 1 night in Dec 2023

4/10 Poor

Tara and Mac

Travelled with partner
Disliked: Amenities
It was very run down. Def not worth what we paid. We will spend the extra $30 next time. The room smelled bad, the bathroom door wouldn’t click shut, overall seedy atmosphere. The shower was a joke.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Certainly a nice enough hotel. It's got a few years on it, but it's been updated, everything in our room worked just fine, nice hot shower, comfortable bed.
Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Pamela

Stayed 1 night in Dec 2023

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
It was quiet but there was no front desk staff to check out in the morning and in the room there were cigarette burns all over the comforter and the shower had short dark hairs from previous people so I am not confident with the cleanliness of the room
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, close restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Basab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a very good stay. Room is clean and property well kept..good value for the money. Parkinh is convinient. Staff is helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
It was a good short stay. In and out. Reasonable dog fee of $20 Room small but bed comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

James G

Stayed 2 nights in Dec 2023

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tayonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Not a good place to stay.
Shower curtain was very old. The beds were hard and not comfortable. The only thing for breakfast was waffles. No eggs, sausage or anything you would call breakfast. The apple juice was very watered down.
Stayed 1 night in Dec 2023

8/10 Good

kenneh

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Narendra

Disliked: Cleanliness, staff & service, property conditions & facilities
While checking in we specifically asked for if they had eggs in their free breakfast ...they said yes, and it turned out their breakast is lousy....should have just booked elsewhere.
Stayed 1 night in Nov 2023

6/10 Okay

Charlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not that great
The photos on the site looked nice but the tiny bathroom was not clean. The entry door did not shut properly and we had to make sure it was latched so it wouldn’t come open on its own. The young woman at the front desk was wonderful although her computer wasn’t working but she did the best she could checking us in. The breakfast consisted of waffles, yogurt, toast and weak orange juice. For the dollar price of the hotel we are used to, this hotel should be priced much lower. The best thing was that is is located within walking distance to a restaurant called Redbones which was absolutely a fun atmosphere and the food was great.
Stayed 1 night in Nov 2023

2/10 Terrible

Tom

Stayed 1 night in Nov 2023

6/10 Okay

Kiley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

KELLI

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and reasonably updated for the price and a good nights sleep on the road. Bed was comfortable and blackout blinds were great. I slept so good I missed breakfast that ended at 9.
Stayed 1 night in Oct 2023

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean. A little to much of a perfume type smell for me. Breakfast a little lacking.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nice room clean and comfortable. I would stay here again
Stayed 1 night in Oct 2023

8/10 Good

James, Blairsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rm to park my pickup and small trailer.
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have obviously updated recently and it shows. Reasonable price, clean and the grounds have very nice landscaping. I would stay there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will use again
Stayed 1 night in Sep 2023

8/10 Good

James, Riverside

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped for 1 night on our way home. The property was well maintained as well as the lobby and room. Comfy bed and great shower. Staff was courteous and helpful with suggestions on where to eat. Would recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Alana

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Johnnie

Stayed 2 nights in Jul 2023

10/10 Excellent

debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice stop for us. Dining options within walking distance. Clean rooms, friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Lyndol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this property was well maintained and service was excellent.
Stayed 1 night in Jul 2023