In-room safe, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Hampton Inn Canton

2.5 out of 5
Hampton Inn Canton
133 Soldier Colony Rd, Canton, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 460 reviews" "
Rating 8 - Good. 147 out of 460 reviews" "
Rating 6 - Okay. 48 out of 460 reviews" "
Rating 4 - Poor. 20 out of 460 reviews" "
Rating 2 - Terrible. 9 out of 460 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
They allowed us to check in early n I greatly appreciate that.. we were able to get breakfast that morning and the next. Staff was super friendly. The style is still the old layout, they could do some updates but overall it was a great stay.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Nice staff.
Stayed 3 nights in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel located just off the highway so very convenient. I was a bit disappointed that the breakfast wasn’t being attended to and some food wasn’t available.
Stayed 1 night in Feb 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service
Staff was very friendly. Overall stay was good and as expected for a Hampton Inn.
Stayed 1 night in Jan 2024

8/10 Good

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Renee

Stayed 1 night in Jan 2024

8/10 Good

Hiawatha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property multiple times in the 2023 year and I'm starting to see a fade in customer service. The rooms seem to be okay but not being able to get towels on request, not following up on service issues, and unable to fix a tv unless you change rooms is an issue for me.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place slow service at breakfast
We enjoyed our stay. Rooms were clean! The breakfast need to be improved, the quality was there but the service was so slow that everything was missing (eggs, yogourt, banana, bread…). We had to wait for everything and there were not a lot of clients. The hotel itself was great and the food (when available) was also very good quality.
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Night agent very nice and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Stayed 1 night in Dec 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Loretta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Friendly staff.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

HIAWATHA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Multiple Stays
I have now stayed at this hotel multiple times this year. It is a great experience every time I go. They have a friendly staff and the everything is always clean.
Stayed 2 nights in Oct 2023

6/10 Okay

MAXIE

Travelled with partner
Liked: Amenities, property conditions & facilities
Improper handling of paperwork by check in staff,mistook me for another customer and charged me,when I gave her my ID,then disputed my request for correction
Stayed 2 nights in Oct 2023

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV was not working, but we were placed in another room. Therefore, the bath tub wasn't cleaned around the edges.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel itself are fantastic. The room is comfortable and clean. The area is quiet. The breakfast and ladies that prepare and serve are wonderful. The area around the hotel is dated and adjacent hotels are of lower rating and quality. Overall I have nothing but positive things to say about my stay at Hampton Inn Canton, MS.
Stayed 3 nights in Oct 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet area. The receptionist was very friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Roderick

Stayed 1 night in Oct 2023

8/10 Good

Gretchin

Stayed 1 night in Oct 2023

10/10 Excellent

Zachary

Stayed 1 night in Oct 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Business traveller, Travelled with partner
Liked: Amenities
Very nice room. Plenty of space. The shower needs some work. It was impossible to get enough hot water through the shower so it was always lukewarm. Thus the four stars rather than five.
Stayed 2 nights in Sep 2023

4/10 Poor

Gerald

Disliked: Cleanliness, property conditions & facilities
Hotel is tired and outdated. Old equipment. Moved out after one night.
Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness
Average place. The room was not properly cleaned.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mary

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous
Stayed 1 night in Aug 2023

10/10 Excellent

Oston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, but dirty rooms
Checked in a touch after 11 pm was able to go straight to our room. We reserved a room with two queen beds and a hide a bed . Upon arrival, we pulled out the hide a bed and there were toenail clippings and it was stained up. We did contact the front desk. They told us to come back down and they would switch our rooms and it took about an hour to get a new room so by the time we got to our new room, it was 1 o’clock in the morning. The new room was a single king size bed with a hide a bed. As all the other double queens with hide a beds were booked. The clerk working that night was extremely helpful, but he was having a hard time with the computer systems. The next day we wanted to talk to the manager, but she was not going to be coming in until 9 AM. I did inquire about the price difference in rooms, but was never given an answer. We have yet to hear anything from them.
Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Room very clean. Staff was very nice and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

jim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere.
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff!!
Friendliest and most helpful staff!! Front desk went above and beyond to accommodate us. The rooms are outdated in looks but very comfortable and clean!!
Stayed 1 night in Jul 2023

6/10 Okay

Becky

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Weary Facility Begs for Renovations
As you drive up to the front entrance, the covered driveway is roped off because part of the roof is collapsing and hasn’t been repaired. Also, the hotel flag is shredded on its edges and looks ragged. Both give a bad impression of the weathered condition of the hotel. Our room smelled of stale cigarette smoke and musty carpet. The bathtub had yellow ring stains at the drain and there were only two sets of towels provided though the reservation was for four people. The staff was excellent and helpful. Breakfast was great and the attendant on duty at 8:30 did an excellent job with customer service and provisions. Both night and day desk persons were friendly and very helpful. The facility needs some TLC and much needed inside and outside repairs/updating from the owners to improve customer satisfaction for the $149. nightly rate.
Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Very clean. Could use some updating though.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff make the difference :) thanks for yours!
Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Staff & service
The shower/tub was not clean and the electrical outlet for the hair dryer was not working. Wife had to remove the hair dryer from the bathroom and use it in another outlet in the room.
Stayed 1 night in Jul 2023

2/10 Terrible

Marla

Stayed 4 nights in Jun 2023

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property getting old but still ok.
Stayed 2 nights in Jun 2023

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
It was very clean and quiet but the tv had only a few channels and there were no lotions or shampoo in the bathroom.Questioned the very nice Dorothy about charges through Expedia and she agreed with charges but charged $615 for one night.
Stayed 1 night in May 2023

2/10 Terrible

Gloria

Stayed 1 night in May 2023

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room and friendly service.
Stayed 1 night in May 2023