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Reviews of Wyndham Grand Istanbul Europe

5 out of 5
Wyndham Grand Istanbul Europe
Basin Express Yolu Yavuz Sultan Selim, cad. No:1-3 Günesli, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 955 reviews" "
Rating 8 - Good. 218 out of 955 reviews" "
Rating 6 - Okay. 53 out of 955 reviews" "
Rating 4 - Poor. 28 out of 955 reviews" "
Rating 2 - Terrible. 14 out of 955 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandr, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, polite staff, very clean and pleasant
Stayed 1 night in Feb 2024
Response from Filiz Onar on Feb 6, 2024
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind Regards,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

8/10 Good

Bilal

Stayed 2 nights in Jan 2024
Response from Filiz Onar on Feb 6, 2024
Değerli Misafirimiz Bila Bey,Öncelikle, konaklamanızda Wyndham Grand Istanbul Europe otelini tercih ettiğiniz için teşekkür ederiz. Genel anlamda hizmetlerimizden memnun olarak otelimizden ayrılmanız bizleri son derece mutlu etti. Sizi otelimizde tekrar ağırlamaktan duyacağımız memnuniyetimizi tüm içtenliğimizle ifade eder, ekibimiz adına teşekkür ederiz. Saygılarımızla,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Mehmet

Stayed 1 night in Dec 2023
Response from Filiz Onar on Dec 18, 2023
Değerli Misafirimiz Mehmet Bey,Öncelikle, konaklamanızda Wyndham Grand Istanbul Europe otelini tercih ettiğiniz için teşekkür ederiz. Genel anlamda hizmetlerimizden memnun olarak otelimizden ayrılmanız bizleri son derece mutlu etti. Sizi otelimizde tekrar ağırlamaktan duyacağımız memnuniyetimizi tüm içtenliğimizle ifade eder, ekibimiz adına teşekkür ederiz. Saygılarımızla,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Filiz Onar on Dec 18, 2023
Dear Valued Guest Edmund, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Odile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and room service was fast. Staff were all very professional. Would stay here again!
Stayed 8 nights in Nov 2023
Response from Filiz Onar on Nov 20, 2023
Dear Valued Guest Odile,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

4/10 Poor

Youchun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Filiz Onar on Dec 4, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind Regards

10/10 Excellent

Huiping

Travelled with family
Room is big
Stayed 1 night in Nov 2023
Response from Filiz Onar on Nov 9, 2023
Dear Valued Guest Huiping,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on hotels.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

HANXIAN

Stayed 1 night in Nov 2023
Response from Filiz Onar on Nov 7, 2023
Dear Valued Guest Hanxian,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
I enjoyed my visit si much receptionist was a very educated nice man i forgot to ask him his name unfortunately.. Hotel is very good will sure stay there agaun in future
Stayed 1 night in Nov 2023
Response from Filiz Onar on Nov 6, 2023
Dear Valued Guest Mehmet,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Najat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Filiz Onar on Oct 30, 2023
Dear Guest Najat,Thank you for sharing your detailed feedback. We are glad to learn that you have found our location, accessibility and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcome you back to our hotel.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

8/10 Good

Marianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Filiz Onar on Oct 30, 2023
Dear Valued Guest Marianna, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

8/10 Good

Mohammad B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Filiz Onar on Oct 30, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on hotels.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Kevin, Tampa

Travelled with partner
Liked: Amenities
Could not be better Best property we have been at in three visits to Istanbul
Stayed 9 nights in Sep 2023
Response from Filiz Onar on Oct 21, 2023
Dear Valued Guest Kevin,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this property lacks character, I thought we have a perfect 13 nights stay. The staff upgraded us to a suite which made our stay so much more pleasant. The staff really went above and beyond to cater to all our needs. Thank you so much!
Stayed 13 nights in Sep 2023
Response from Filiz Onar on Oct 12, 2023
Dear Valued Guest Isabelle,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

8/10 Good

Rajeev Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good It would be nice if they provide shuttle bus service also
Stayed 4 nights in Sep 2023
Response from Filiz Onar on Oct 3, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a gorgeous hotel with very comfortable beds and great views! My 10 night stay with my wife, was so peaceful and quiet! The staff was extremely friendly and helpful! The pool and terrace was spectacular! 5 stars resort ~ ALL the way! Thank you Wyndham Grand Istanbul Europe
Stayed 10 nights in Sep 2023
Response from Filiz Onar on Oct 2, 2023
Dear Valued Guest Paulette,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel made our vacation AMAZING! Everything was 1st class ~ the friendly staff, beautiful rooms with an excellent view! All of our meals were delicious! We will return here for sure. Thank you so much, Wyndham Grand Istanbul Europe
Stayed 1 night in Sep 2023
Response from Filiz Onar on Sep 25, 2023
Dear Valued Guest Paulette,Thank you for taking the time to share your positive comments regarding our team here at the Wyndham Grand Istanbul Europe!We are delighted to hear that once again our team were able to anticipate your needs as nothing can be more gratifying than our guests' comments!We place great value in your custom, and your continued relationship with Wyndham Grand Istanbul Europe, and we would be very happy to welcome you back for all the good reasons.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In comparison with other 5 star hotels is great Only is far from historical places we solve it with using Mahmoud bay metro station 5 minutes from hotel and with metro less than 30 minutes reaching to Şişli Even if directly using Taxi to historical places is much economically than staying in small 5 star hotels 😢 in that area.
Stayed 1 night in Sep 2023
Response from Filiz Onar on Sep 18, 2023
Dear Valued Guest,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

8/10 Good

Sébastien

Stayed 1 night in Sep 2023
Response from Filiz Onar on Sep 12, 2023
Dear Valued Guest Sebastien, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi was broken but they changed our room no trouble and I had a great bubble bath , loved the spa and massage and had some food which was good , cocktails a little pricey but nice overall loved my stay
Stayed 1 night in Sep 2023
Response from Filiz Onar on Sep 11, 2023
Dear Helen,We would like to thank you for your recent stay at Wyndham Grand Istanbul Europe. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Wyndham Grand Istanbul Europe family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on this issue. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration.I would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Wyndham Grand Istanbul Europe the nearest future. Best Regards..Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Haroun

Stayed 7 nights in Aug 2023
Response from Filiz Onar on Sep 18, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on hotels.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Clean and quiet They allowed us to have a late checkout at 2 PM without any additional cost. Check in & check out was super fast. Easy to find a taxi when you exit the hotel. Breakfast was good as well, plenty of food variety. The only downside was you need to request bedsheets to be changed daily. They don’t change it by default, you need to request it. The mirror table was a bit dusty and no one cleaned it. Overall it was a great hotel, I will definitely come back. Ramazan and the receptionist were all great and friendly. Great service and clean hotel! 24hr reception
Stayed 5 nights in Aug 2023
Response from Filiz Onar on Aug 14, 2023
Dear Valued Guest Sara,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Hussain, DEARBORN HTS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the entrance with smiles and helpfulness from all staff until we reached the front office (Bushra) who helped us getting our rooms in less than 3 minutes and committed to provide us with any request needed during the stay through the phone.
Stayed 2 nights in Aug 2023
Response from Filiz Onar on Aug 12, 2023
Dear Valued Guest ,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Jaideep

Stayed 1 night in Aug 2023
Response from Filiz Onar on Aug 28, 2023
Dear Guest Jaideep,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

mazen, dearborn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks Ms. Busra, Mr. Salim, and Mr. Nadir for the upgrade and for your kindness!
Stayed 2 nights in Jul 2023
Response from Filiz Onar on Aug 5, 2023
Dear Valued Guest ,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

6/10 Okay

Erdal

Travelled with family and small children
Liked: Amenities, property conditions & facilities
First of all staff and supervisors are average, and the surrounding is very inconvenient as it is far from the main attractions in Istanbul. The breakfast is nothing special to compared what you can get in Turkey in general. The Pool was a big disappointment, it was cold and smelly on pool deck. And lastly expensive to what they offer. The only good think I can say is that the room was clean tidy.
Stayed 2 nights in Jul 2023
Response from Filiz Onar on Jul 31, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

6/10 Okay

rana

Travelled with family
it was good price but so far from the city centre
Stayed 12 nights in Jul 2023
Response from Filiz Onar on Jul 27, 2023
Dear Guest Rana,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

emilia, hereford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Filiz Onar on Aug 8, 2023
Dear Valued Guest,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Levent

Stayed 3 nights in Jul 2023
Response from Filiz Onar on Jul 17, 2023
Değerli Misafirimiz Levent Bey,Öncelikle, konaklamanizda Wyndham Grand Istanbul Europe otelini tercih ettiğiniz için teşekkür ederiz. Genel anlamda hizmetlerimizden memnun olarak otelimizden ayrılmanız bizleri son derece mutlu etti. Sizi otelimizde tekrar ağırlamaktan duyacağımız memnuniyetimizi tüm içtenliğimizle ifade eder, ekibimiz adına teşekkür ederiz. Saygılarımızla,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Filiz Onar on Jul 8, 2023
Dear GuestThank you for sharing your detailed feedback. We are glad to learn that you have found our location, accessibility and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcome you back to our hotel.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

6/10 Okay

Oyindamola

Disliked: Cleanliness
I stayed at the property last week and forgot my track suit top. I called the hotel and was told that they couldn’t find it. An orange coloured top is not something that anyone would miss easily!!! Do not forget anything in this hotel as they will tell you they can’t find it. It is very disheartening especially because it is a sentimental item and they have no regard for peoples person property. My concern is that if a forgotten item is suddenly missing, what would happen to personal property you leave on a table while you are still lodged there. The manager Tanjun didn’t make an effort to call me back.
Response from Filiz Onar on Jul 3, 2023
Dear Valued Guest,We would like to thank you for your recent stay at Wyndham Grand Istanbul Europe. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve.Our main priority as Wyndham Grand Istanbul Europe family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on this issue. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration.I would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Wyndham Grand Istanbul Europe the nearest future. Best Regards..Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.
Beautiful place and I’m definitely keeping it on my top list for Istanbul. Location is nice. Restaurants, cafe and grocery few mins walk.
Stayed 5 nights in Jun 2023
Response from Filiz Onar on Jun 23, 2023
Dear Valued Guest, Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Filiz Onar on Jun 15, 2023
Dear Guest Said,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Veli

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Filiz Onar on May 22, 2023
Değerli Misafirimiz Veli Bey,Konaklamanizda Wyndham Grand Istanbul Europe otelini tercih ettiğiniz için teşekkür ederiz. Genel anlamda hizmetlerimizden memnun olarak otelimizden ayrılmanız bizleri son derece mutlu etti. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini öğrenmek bizleri yeni girişimler için her zaman cesaretlendirmektedir. Bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyarız.Saygılarımızla,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Gokcehan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Filiz Onar on May 11, 2023
Değerli Misafirimiz,Öncelikle, konaklamanizda Wyndham Grand Istanbul Europe otelini tercih ettiğiniz için teşekkür ederiz. Genel anlamda hizmetlerimizden memnun olarak otelimizden ayrılmanız bizleri son derece mutlu etti. Sizi otelimizde tekrar ağırlamaktan duyacağımız memnuniyetimizi tüm içtenliğimizle ifade eder, ekibimiz adına teşekkür ederiz. Saygılarımızla,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

irini, Fairfield

Stayed 1 night in May 2023
Response from Filiz Onar on May 23, 2023
Dear Valued Guest,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

ILIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Comfortable and clean rooms, all works. Nice staff. Need to get a taxi to go places, not many places to walk to
Stayed 2 nights in Apr 2023
Response from Filiz Onar on May 2, 2023
Dear Valued Guest,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

henry, indianapolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful from the moment our car pulled up to the front door to the day we left. Restaurant meal and service was terrific. Health spa was comfortable.
Stayed 1 night in Apr 2023
Response from Filiz Onar on Apr 5, 2023
Dear Valued Guest ,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Radiance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service. The staff were super nice, greeted me as soon as I walked in. Ali was super helpful as well. If I’m ever in the city again I would definitely staff here again.
Stayed 1 night in Feb 2023
Response from Filiz Onar on Feb 13, 2023
Dear Valued Guest,First of all, we would like to thank you very much for choosing to stay at Wyndham Grand Istanbul Europe and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

Noor

Stayed 1 night in Feb 2023
Response from Filiz Onar on Mar 6, 2023
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on expedia.com. We can not see your accomadation details in our property.We are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Lotfi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed overnight to catch a flight next morning. The hotel top notch from the minute you stein until you walk out. The restaurant has a diverse menu. The hotel has sauna, steam bath and pool in the spa area that you can use for free. We elected to get 45 minutes message and soft Scrubs in the Turkish Hammam for $50 US dollars. At this trip I discovered Uber in Istanbul which we used to go to and from the airport. Taxi drivers were terrible in the past which made us avoid going to town all together. I hope the presence of Uber help shape the terrible taxi service in Istanbul.
Stayed 1 night in Jan 2023
Response from Filiz Onar on Jan 30, 2023
Dear Valued Guest ,Thank you very much for taking the time to write about your experience at Wyndham Grand Istanbul Europe!We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose Wyndham Grand Istanbul Europe! and we look forward to welcoming you again.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

JENANNE, sherwood

Stayed 1 night in Jan 2023
Response from Filiz Onar on Mar 6, 2023
Dear Guest Jeanne,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

LIJEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Filiz Onar on Jan 16, 2023
Dear Valued Guest,Thank you for taking the time to write such a glowing review following your stay with us.We are delighted to read that you enjoyed all aspects of your stay.Hope to welcome you back soon!Yours Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Mahdi

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks just in breakfast you don’t serve fresh fruit juice free !
Response from Filiz Onar on Jan 9, 2023
Dear Valued Guest Mahdi, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

10/10 Excellent

Eddie

Stayed 5 nights in Dec 2022
Response from Filiz Onar on Jan 2, 2023
Dear Guest Eddie,Thank you for sharing your detailed feedback. We are glad to learn that you have found our location, accessibility and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcome you back to our hotel.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

8/10 Good

Sotir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Response from Filiz Onar on Dec 30, 2022
Dear Valued Guest,First of all, we would like to thank you very much for choosing to stay at Wyndham Grand Istanbul Europe and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team.We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

10/10 Excellent

priyamvada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Filiz Onar on Dec 28, 2022
Dear Valued Guest, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,Filiz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

4/10 Poor

Luay

Business traveller
Disliked: Staff & service, amenities
Slow response on invoicing
Response from Filiz Onar on Dec 26, 2022
Dear Guest,It is with regret to learn of your dissatisfaction and we sincerely apologize that we were unable to fully meet your expectations on this occasion. We always appreciate comments from our valued customers as this will enable us to improve more to meet our guests’ needs. Our management team is working on improving the areas highlighted in your helpful feedback and we do hope that you re-consider your decision and will visit us again to prove to you that the necessary actions for improvement have been taken. Sincerely, Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe

8/10 Good

Erdenebileg

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022
Response from Filiz Onar on Dec 26, 2022
Dear Valued Guest,Greetings from Wyndham Grand Istanbul Europe Hotel!Thank you very much for taking the time to rate us on expedia.comWe are looking forward to welcome you again,Kind RegardsFiliz OnarGuest Relations ManagerWyndham Grand Istanbul Europe

8/10 Good

ESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
عملي لمدة ليلتين
- موقع الفندق متوسط بين باشاك شهير ووسط اسطنبول - حول الفندق منطقة مزدحمة - الاستقبال ودود ومتعاون - الموظفون مبادرون - خدمة الغرف رائع والطعام جيد - الغرفة متوسطة الحجم وبها كافة الاحتياجات
Stayed 1 night in Dec 2022
Response from Filiz Onar on Dec 26, 2022
Dear Guest,Thank you for sharing your comments regarding your stay at Wyndham Grand Istanbul Europe Hotel. It is always carried out a great value for us to know the positive opinions of our guests. Thank you for your time and consideration. We hope to welcome you back on your next trip to Istanbul.Warm Regards,Filiz Onar Guest Relations Manager Wyndham Grand Istanbul Europe