Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom yildiz

Nice hotel

Posted 21-Jan-2015
Super manzAra super staf cok guzel kallhvalti herkese tavsiye ederim.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice quality hotel

Posted 19-Jan-2015
Location: The place of the hotel is on the hearth of Istanbul. So close to Nisantasi and Taksim. Also its easy to visit grand bazaar by using the coast road.
The quality of the hotel, amazing view from the rooms and lounge area. Also the staff is the most friendly hotel staff I have ever seen
Comment from Hotel Management
22-Jan-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your feedback. We are very pleased to read you enjoyed your stay with us, it means a lot to us. Thank you again for your visit and hope to welcome you back soon. Best Regards
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Abu Dhabi

Nice time in swissotel

Posted 11-Dec-2014
All things on this hotel was great Stuff View Nice hotel
Comment from Hotel Management
5-Jan-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your experiences, we are very glad to read you were pleased with the services rendered to you. Your comments are a big motivation for the entire Swissôtel team. Thank you again for choosing Swissôtel The Bosphorus and look forward to welcoming you back when your travels bring you back to Istanbul. Best Regards.
3 out of 5
by A verified travellerfrom France

En travaux pour encore un an!

Posted 14-Nov-2014
Pros: Le souvenir que j'en avais, et le personnel absolument irréprochable.
Cons: La communication
Location: Proche à pieds du terminal de Kabatas d'ou partent des croisières sur le Bosphore et du tram. A pieds du palais de Dolmabahce. Taxim en taxi.
On ne vous le dit pas au moment de la réservation. Vous gardez en souvenir un lobby géant doté d'une baie vitrée immense qui domine le Bosphore, parmi les meilleurs restaurants de la ville, une terrace au sommet de l'aile ouest boire un verre en regardant scintiller la corne d'or. En ce moment, la moitié de l'hotel est fermée, dont l'aile ouest en entier, et le lobby coupé en deux n'a plus du tout de baie vitrée, ni de vue. Plus aucun restaurant, sauf à déjeuner dans ce lobby aveugle et réduit de moitié. Tout le monde comprend que l'hôtel ait besoin de se refaire une jeunesse, mais le site internet DOIT préciser que les travaux sont en cours et DOIT lister les prestations non-proposées en raison des travaux. Sinon, la pratique est déloyale, et voisine du mensonge puisque le Client réserve sur la base de prestations non-offertes et pourtant vantées sur le site internet de l'hôtel. A recommander absolument, mais après les travaux. Autant le dire, une immense déception.
Comment from Hotel Management
27-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to take this opportunity to thank you sincerely for sparing your time to share your experiences with us. We are deeply sorry to read your disappointment in reference to the temporary closure of certain facilities and inconveniences caused as a result. To avoid similar dissapointment we wish to assure that it is utmost importance to us to communicate our renewal phase with our guests prior to arrival , for this reason advance information regarding our renewal project is distributed to all agencies/companies, as well as our Swissôtel web page and third party web booking sites and is printed on hotel reservatıon confirmation letters. Please be assured your comments has been shared with our Sales team to ensure maximum care is taken regarding all communication to avoid similar disappointment with our guests. We would like to take this opportunity to further update on our renewal phase; having completed the renovation of our 4000 m² Purovel Spa & Sports and 63 Deluxe suites in our Living building we are now about to complete the 2nd phase of our renewal - our West Wing rooms hope to re-open January, followed by the re-opening of our Café Swiss Restaurant with a brand new concept in Spring 2015 and our outdoor pool & Gaja - our Roof top Restaurant & Bar will be ready for the summer season. As of the new year after the opening of our west wing we will enter the final stage of our renovation – East Wing Rooms & lobby. Again, thank you for your visit and look forward to welcoming you back many more times in the future hopefully to enjoy our new facilities soon Best Regards
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom australia

lovely hotel with great views

Posted 27-Oct-2014
Pros: Clean & an excellent outlook
Cons: Facilities during renovation
Location: AS per my comments under "experience"
Unfortunately the hotel was undergoing renovation so many of the normal facilities were either unavailable or curtailed. Despite this the character of the hotel with its views over the Bosphorus makes it a good place to stay.I think more appropriate for a business traveller as access to the major tourist areas in Istanbul is a fair distance away & use of taxis can become expensive. This was our second stay at the hotel but the reality of the disruptions due to the renovations tended to colour our opinion on whether this was the most suited hotel for a tourist short stay.
Comment from Hotel Management
14-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to take this opportunity to thank you sincerely for sparing your time to share your experiences with us. On behalf of Swissôtel The Bosphorus team we thank you for your continued loyalty and your kind understanding. We hope to be able to be of service again soon and in the meantime, we remain with our best wishes.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston

Always amazing

Posted 27-Oct-2014
Pros: Location, service, rooms, common areas - you name it!
Cons: The decor is getting dated, thus the renovations. Otherwise, outstanding.
Location: In the middle of everything, with the view of Bosphorus!
Returned after a few years between the initial stay and was pleasantly surprised to see quality well preserved. The hotel is currently under renovations, but this did not distract from the outstanding stay we had.
Comment from Hotel Management
13-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to take this opportunity to thank you sincerely for sparing your time to share your experiences with us. On behalf of Swissôtel The Bosphorus team, thank you for your continued loyalty and kind understanding. We hope to be able to be of service again soon and in the meantime, we remain with our best wishes.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom JAPAN

イスタンブルの喧騒を逃れられる落ち着いたホテル

Posted 21-Oct-2014
Pros: 静か。
Location: 旧市街などの観光地からは遠いいですが、トルコはタクシー代が安いので、タクシー利用で快適な場所になります。
今回は一部工事中の為か、部屋もグレードアップしてくれ、スタッフの対応もとてもよかったです。同敷地内のレストランもいい感じでした。ただ、期待していた日本料理店が改装工事?の為クローズだったのが残念でしたが、近くのグランドハイアットにある和食店「堀」に助けられました・・・と言うか、堀のメニューと味は海外にある日本料理店にはない美味しさで大満足。
Comment from Hotel Management
13-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to take this opportunity to thank you sincerely for sparing your time to share your experiences. We are very glad to read you were pleased with the services rendered to you. Thank you again for your visit and hope to welcome you back soon. Best Regards
5 out of 5
Recommended
for Getaway With Friends
by josephfrom Bakersfield,CA

Istanbul

Posted 21-Oct-2014 on Hotels.com
Excellent especially with the help of the front desk lady named Sena!! She was very professional.
Comment from Hotel Management
17-Jan-2015 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, It was our pleasure to read that you have enjoyed your stay in our hotel. Your comments are a big motivation for us. Please be assured that we will be sharing your kind sentiments with Sena. We look forward to welcoming you back again at Swissôtel The Bosphorus, Istanbul soon
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Nederland

Goed, ondanks renovatie.

Posted 20-Oct-2014
Pros: Gelegen in park, dicht bij centrum en uitzicht op Bosphorus.
Cons: Keuze mogelijkheden restaurant door verbouwing kan beter.
Ondanks verbouwing goed. Geen gebruik van buiten zwembad. Zowel totale accomodatie verder goed en goed opgeleid en vriendelijk personeel. Vooral kamers met uitzicht op Bosphorus erg mooi.
Comment from Hotel Management
19-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your experiences. We are very glad to read you were pleased with the services rendered to you, your comments are a big motivation for the entire Swissôtel team. Thank you again for choosing Swissôtel The Bosphorus and look forward to welcoming you back soon hopefully to try our new rooms and facilities. We remain with our best wishes.
5 out of 5
Recommended
for Couples
by A verified travellerfrom UK

Luxury hotel.

Posted 26-Sep-2014
Pros: The level of service is extremely high. Breakfeast was amazing with a vast selection. Room service was good after a hard day .
Cons: We were unhappy that the outdoor swimming pool was closed.
Location: You could run or relax in the park across the road. A choice of restaurants ,one next door ,more nearby ,although these are not cheap.
We felt very at home here with a marvellous view of the Bosphorous. You do have to walk for 15 mins. down to the coast road to pick up a tram to get into town,so there are not many shops to pick up essential supplies on the way home.
Comment from Hotel Management
14-Nov-2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to share your feedback. We are very pleased to read you enjoyed your stay with us, it means a lot to us. Thank you again for your visit and hope to welcome you back soon. Best Regards