Sehit Muhtar Caddesi No:40, Taksim, Istanbul, Istanbul
Avis
7,6
Bien
Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 70 avis sur 255." "
10 – Excellent
70
Note de 8 – Bien, d’après 95 avis sur 255." "
8 – Bien
95
Note de 6 – Acceptable, d’après 55 avis sur 255." "
6 – Acceptable
55
Note de 4 – Médiocre, d’après 19 avis sur 255." "
4 – Médiocre
19
Note de 2 – Terrible, d’après 16 avis sur 255." "
2 – Terrible
16
7,8/10
Propreté
7,6/10
Service et personnel
7,8/10
Commodités
7,4/10
État et installations de l’hébergement
7,8/10
Écoresponsabilité
Avis
8/10 – Bien
Cheikh Abo Madiyana
Voyage d’affaires
21 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I appreciate really
Cheikh Abo Madiyana
Séjour de 1 nuit en février 2024
Alper Temur a répondu le 22 févr. 2024
Dear Abo ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Bien
Ekici
17 sept. 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ekici
Séjour de 7 nuits en septembre 2021
Alper Temur a répondu le 5 août 2022
Sayın Ekici ,
Elite World Prestige Hotel’i seçtiğiniz ve değerli görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederiz.
Otelimizden ve personelimizden memnun kaldığınızı öğrenmek bizleri çok mutlu etti. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili olumlu görüşleriniz sayesinde artan motivasyonumuzla çalışmaya devam edeceğiz. Farklı bir ziyaretinizde sizi tekrar ağırlamaktan ve hizmet vermekten memnuniyet duyacağız.
Saygılarımızla,
Alper Temur
Ön Büro Müdürü
8/10 – Bien
frederic
10 sept. 2021
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour très bien passer , un seul reproche le personnel qui viens pour le Menage à 9h00
frederic
Séjour de 3 nuits en septembre 2021
10/10 – Excellent
Joseph
9 sept. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Joseph
Séjour de 6 nuits en août 2021
Front Office Manager - Cüneyt Sabuncuoğlu a répondu le 10 sept. 2021
Dear Joseph, Thank you for your high rating! We are honored that you choose Elite World Prestige Hotel and we look forward to welcome you again. Yours sincerely,
10/10 – Excellent
FATNA
6 sept. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
FATNA
Séjour de 1 nuit en septembre 2021
Front Office Manager - Cüneyt Sabuncuoğlu a répondu le 10 sept. 2021
Dear Fatna, Thank you for your high rating! We are honored that you choose Elite World Prestige Hotel and we look forward to welcome you again. Yours sincerely,
8/10 – Bien
Murat Caglar
Voyage en groupe
4 sept. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel bon en qualité et prix
Chambre dans les standards. Le service de de l’hôtel est à l’écoute. Nous avons constaté une fuite d’eau dans la chambre. Le personnel nous a tout de suite changé de chambre pour évite tout désagrément. Établissement propre et très bien situé. Je recommande pour un budget accessible. Murat
Murat Caglar
Séjour de 6 nuits en août 2021
Front Office Manager - Cüneyt Sabuncuoğlu a répondu le 10 sept. 2021
Dear Murat Caglar, Thank you for choosing Elite World Prestige Hotel and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Turkey.
8/10 – Bien
Marvina
21 janv. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon rapport qualité prix.
Marvina
Séjour de 2 nuits en janvier 2019
Guest Relation Departmant a répondu le 23 févr. 2019
Dear Marvina , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely
8/10 – Bien
riadh
19 oct. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
riadh
Séjour de 9 nuits en octobre 2018
Guest relations department a répondu le 3 mai 2019
Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely
8/10 – Bien
joseph, paris
5 févr. 2018
Points forts : Propreté, service et personnel et confort de la chambre.
Bel accueil,personnel serviable
Bon séjour dans cet hôtel à emplacement exceptionnel.
Personnel aimable et souriant et serviable.
joseph
Séjour de 2 nuits en février 2018
Cihan USLU a répondu le 21 mars 2018
Dear Mr Joseph ,
Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon
6/10 – Acceptable
Voyageur vérifié
10 mai 2016
Points forts : État et installations de l’hébergement
Voyageur vérifié
Guest relations department a répondu le 10 oct. 2018
Dear Guest ,
Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon
6/10 – Acceptable
abdesselam
4 déc. 2015
abdesselam
Guest relations department a répondu le 10 oct. 2018
Dear Guest ,
Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon
10/10 – Excellent
Voyageur vérifié
28 févr. 2011
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel Elite World Prestige
L'hôtel est au coeur de Taksim. Il est très bien située. Le personnel est souriant et serviable. Le service de chambre est très bien. Le thé et café peut être pris gratuitement dans la chambre.
Voyageur vérifié
2/10 – Terrible
Elaheh
Voyage en groupe
16 mars 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Very bad service and the key card dosent work,
have had a box of juwellery in my room
when I checked out of my room, the gold was gone. I
talked to the hotel manager and they didnt help att all
I discovered this just when I was going to check ut
Vey dirty and i was stolen in my room
Elaheh
Séjour de 7 nuits en mars 2024
Malak kambarji a répondu le 18 mars 2024
Dear Elaheh,Thank you very much for choosing Elite World Comfy İstanbul Hotel and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.In light of this evaluation; as we told you during your stay in our hotel that the safe box cant be open without the password that you already put it by yourself.We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Guest Relation Department
6/10 – Acceptable
Samuel
Voyage en famille
9 mars 2024
Points forts : Service et personnel
The property is well situated. However; the rooms lack sound proofing and we ended up having few sleepless nights as you can hear everything happening in the adjacent rooms!! Had to call the front desk few times past 2:00 AM to complain about the noise from neighboring rooms. For this reason; I won’t stay in this hotel again…
Samuel
Séjour de 8 nuits en février 2024
Alper Temur a répondu le 13 mars 2024
Dear Samuel,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Bien
Sefa-Yunus
Voyage en groupe
17 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ein absolut zu empfehlendes Hotel. Hatten ein Zweibettzimmer, die Zimmer sind riesig, alles sauber. Sauna, Hamam und Fitness-Center sind ebenfalls sehr sauber. Bei der Sauna gibt es große Handtücher kostenlos verliehen. Personal ist sehr nett und erfüllt alle Wünsche. Ich werde definitiv nochmals kommen!
Sefa-Yunus
Séjour de 4 nuits en décembre 2023
Alper Temur a répondu le 18 déc. 2023
Dear Sefa-Yunus ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Bien
ALI
Voyage en famille
16 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very friendly. Thank you.
ALI
Séjour de 2 nuits en décembre 2023
Alper Temur a répondu le 18 déc. 2023
Dear Ali ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Excellent
Ali
14 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and clean
Ali
Séjour de 14 nuits en novembre 2023
Alper Temur a répondu le 14 déc. 2023
Dear Ali,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
6/10 – Acceptable
Helen
2 déc. 2023
Very dated and old unfortunately was a real shame
Helen
Séjour de 7 nuits en novembre 2023
Alper Temur a répondu le 5 déc. 2023
Dear Helen,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
6/10 – Acceptable
Ghassan
22 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ghassan
Séjour de 2 nuits en novembre 2023
Alper Temur a répondu le 29 nov. 2023
Dear Ghassan,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Bien
Tufan
Voyage d’affaires
2 oct. 2023
Points forts : Service et personnel, état et installations de l’hébergement
Tufan
Séjour de 4 nuits en septembre 2023
Alper Temur a répondu le 5 oct. 2023
Sayın Tufan,Elite World Comfy İstanbul Hotel’i tercih ettiğiniz ve konaklama deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz.Konaklamanız süresince otelimizin hizmetlerinden ve ekibimizin performansından memnun kaldığınızı bilmek bizleri çok sevindirdi. Nezaket dolu sözlerinizi ekip arkadaşlarımız ile onur duyarak paylaşacağımızı bilmenizi isterim.En yakın gelecekte sizi tekrar ağırlayabilmeyi çok arzu ederiz. Yardımcı olabileceğimiz her konuda bizimle iletişime geçebilirsiniz.Saygılarımızla,Alper TemurÖn Büro Müdürü
6/10 – Acceptable
Riyaz
15 sept. 2023
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Riyaz
Séjour de 3 nuits en septembre 2023
Alper Temur a répondu le 5 oct. 2023
Dear Riyaz ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
6/10 – Acceptable
Sheryar
Voyage en famille
26 août 2023
Service should be improved. Everything was provided but staff could be more cooperative and helpful
Sheryar
Séjour de 1 nuit en août 2023
Alper Temur a répondu le 29 août 2023
Dear Sheryar,Thank you for visiting us recently. We appreciate the time you took to share your reviews with us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistentlyWe are looking forward to hear from you and hope that you will give us the opportunity to show you improvements of our services at your next stay. Kind regards,Alper TemurFront Office Manager
8/10 – Bien
Raid
Voyage en famille
28 juin 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to taksim square
Raid
Séjour de 1 nuit en juin 2023
Alper Temur a répondu le 3 juill. 2023
Dear Raid,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Bien
Hootan
23 juin 2023
Points forts : Propreté, service et personnel
Staff friendly
Hootan
Séjour de 1 nuit en juin 2023
Alper Temur a répondu le 3 juill. 2023
Dear Hootan,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
8/10 – Bien
Ahmad
4 juin 2023
Ahmad
Séjour de 6 nuits en mai 2023
Alper Temur a répondu le 6 juin 2023
Dear Ahmad ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Excellent
Serhat
Voyage en groupe
6 mai 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Has to be one of the best hotels I’ve visited, throughout the trip we were looked after very well and the stay was very comfortable! The hotel is located in a very good location that is close to both public transport and Taksim which was very lively and busy. The room was very clean and had all the stuff we needed, and the staff were very kind and helpful at all times! Thanks to the team for being so amazing!
Serhat
Alper Temur a répondu le 8 mai 2023
Dear Serhat ,Thank you for choosing Elite World Comfy İstanbul Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Alper TemurFront Office Manager
10/10 – Excellent
Mansour
Voyage en famille avec de jeunes enfants
11 déc. 2022
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
It was a nice stay
Mansour
Séjour de 9 nuits en décembre 2022
Alper Temur a répondu le 12 déc. 2022
Dear Mansour, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager
10/10 – Excellent
Yagmur Yaprak
29 sept. 2022
Yagmur Yaprak
Séjour de 1 nuit en septembre 2022
Alper Temur a répondu le 9 mai 2023
Sayın Yağmur Yaprak,Elite World Comfy İstanbul Hotel’i tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle, Alper TemurÖn Büro Müdürü
8/10 – Bien
Voyageur vérifié
20 sept. 2022
Points forts : Service et personnel, confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en septembre 2022
Alper Temur a répondu le 22 sept. 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely, Alper Temur Front Office Manager
8/10 – Bien
Patricia Lynn
Voyage en groupe
10 juill. 2022
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I had reserved the room for two and I was supposed to get a room with queen bed. Instead their bed was double which was way SMALL.
Patricia Lynn
Séjour de 6 nuits en juin 2022
Alper Temur a répondu le 4 août 2022
Dear Guest, Thank you very much for choosing Elite World Prestige Hotel and sharing your valuable comments with us. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members. We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely,
Alper Temur
Front Office Manager
6/10 – Acceptable
malika
Voyage en famille
11 juin 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So disappointed with Expedia experience the way Expedia managers don’t give no consideration to the customers after so many calls.
malika
Séjour de 4 nuits en juin 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 20 juin 2022
Dear Malika,
Thank you for choosing Elite World Prestige Hotel.
Kindly be informed that you wrote a feedback about your accomodation on Elite World Prestige Hotel's web page which is not suitable for resolving problem. If you pass through this issue to Expedia by clicking "Help" button and erasing it from here, they may be helping you.
Best regards.
10/10 – Excellent
Abdalla
28 mai 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are very friendly I strongly recommend this hotel and for sure I will come here in my next visit to Istanbul
Abdalla
Séjour de 1 nuit en mai 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 11 juin 2022
Dear Abdalla,
Thank you for choosing Elite World Prestige Hotel and your kind comments about your stay. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
8/10 – Bien
Muhammad Mannan
16 mai 2022
Muhammad Mannan
Séjour de 6 nuits en mai 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 17 mai 2022
Dear Mannan,
Thank you for choosing Elite World Prestige Hotel.
I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Best regards.
6/10 – Acceptable
Nizamettin
Voyage en famille avec de jeunes enfants
24 avr. 2022
Points forts : Service et personnel, commodités
Points faibles : Propreté
Lage der Unterkunft top. Direkt am Taksim. Personal sehr freundlich.
Hygiene lässt zu wünschen übrig.
Schimmel im Bad.
Nizamettin
Séjour de 4 nuits en avril 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 29 avr. 2022
Dear Nizamettin,
Thank you for choosing Elite World Prestige Hotel.
I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
Best regards.
10/10 – Excellent
Myrna, miami
12 avr. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very kind and willing to help
You would ask them which direction to go or where to visit and they would kindly answer you with a smile on the face
Myrna
Séjour de 7 nuits en mars 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 14 avr. 2022
Dear Myrna,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Hope to see you back in the nearest future.
Best regards.
10/10 – Excellent
Richard
12 mars 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location for excellent hotel
Excellent service from friendly staff in a lovely hotel near to Taksim Square
Richard
Séjour de 4 nuits en mars 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 14 mars 2022
Dear Richard,
Thank you for choosing Elite World Prestige Hotel. We love to hear that our unique location and educated staff on your liking.
We hope to see you back in the nearest future.
Best regards.
8/10 – Bien
khasherdene
9 mars 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
khasherdene
Séjour de 3 nuits en mars 2022
Cuneyt Sabuncuoglu - Front Office Manager a répondu le 10 mars 2022
Dear Khasherdene,
Thank you for choosing Elite World Prestige Hotel.
We appreciated that your expectations has been met. We hope to see you back in the nearest future.
Best regards.
10/10 – Excellent
Karam
Voyage en famille, Voyage d’affaires
2 mars 2022
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Really nice stuff
Karam
Séjour de 2 nuits en février 2022
Cuneyt Sabuncuoglu - Front Office Manager a répondu le 3 mars 2022
Dear Karam,
Thank you for choosing Elite World Prestige Hotel.
I am very pleased to hear that our staff made your stay pleasant.
Best regards.
2/10 – Terrible
Bator
28 févr. 2022
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bator
Séjour de 3 nuits en février 2022
Cuneyt Sabuncuoglu - Front Office Manager a répondu le 3 mars 2022
Dear Bator,
I am very disappointed to hear that you found our service below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
Best regards.
8/10 – Bien
rahmattullah
14 févr. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good service
rahmattullah
Séjour de 3 nuits en février 2022
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 15 févr. 2022
Dear Rahmetullah, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
4/10 – Médiocre
Abdulrahman
13 févr. 2022
Abdulrahman
Séjour de 1 nuit en février 2022
Cüneyt Sabuncuoğlu - Ön Büro Müdürü a répondu le 15 févr. 2022
Merhaba Abdulrahman Bey,
Kıymetli vaktinizi bizi puanlamaya ayırdığınız için teşekkür ederiz. Puanlamanızız düşük olmasının sebebini öğrenmek bizim için çok önemli. Detaylar ile ilgili bilgi verirseniz, daha iyi hizmet verebilme adına bizlere yardımcı olmuş olursunuz.
Sizi yine ağırlamaktan memnuniyet duyacağız.
Saygılarımla
4/10 – Médiocre
Serhan
Voyage d’affaires
31 janv. 2022
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Serhan
Séjour de 1 nuit en janvier 2022
Cüneyt Sabuncuoğlu - Ön Büro Müdürü a répondu le 1 févr. 2022
Merhaba Serhan Bey,
Puanlamanız için teşekkür ederim. Puanın sebebi ile ilgili açıklamalarınız, daha iyi servis verebilme adına yol gösterici olmaktadır. Şirketimizin mail adresi üzerinden yorumlarınızı rica ederim.
Sizi tekrar ağırlamaktan memnuniyet duyacağımızı bilmenizi rica ederim.
Saygılarımla.
2/10 – Terrible
John
Voyage en groupe, Voyage d’affaires
16 janv. 2022
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Worst hotel experience
Never again
Managament is a big crook establishment
Dirty carpets
Old bathrooms
Water leaking everywhere after u take a shower
Big disappointment for me
John
Séjour de 9 nuits en janvier 2022
Cuneyt Sabuncuoglu - Front Office Manager a répondu le 1 févr. 2022
Dear Wilson,
Thank you for choosing Elite World Prestige Hotel.
Firstly, we are unhappy to see that your expectations have not been met. I have already informed our Housekeeping Manager about the issue. Kindly be informed that for being ethically, we are charging when the guests reservation details do not fit their requests while other guests are paying.
Hope to see you back in the nearest future.
Best regards.
4/10 – Médiocre
sajjad
Voyage en famille
14 déc. 2021
Points faibles : Propreté, service et personnel et confort de la chambre.
Resepsiyon personelle hiçbir şekilde işlerine vakıf değil ve hiçbir şekilde misafirlerle ilgili değillerdir
sajjad
Séjour de 4 nuits en décembre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 15 déc. 2021
Dear Sajjad,
Thank you for choosing Elite World Prestige Hotel.
We do sorry to see that your expectations has not been met. Kindly help us by explaining the reason of behavioral issues of reception via e-mail.
Please feel free to contact us for further requests.
Best regards.
6/10 – Acceptable
Ahmad
Voyage en famille
11 déc. 2021
Points faibles : État et installations de l’hébergement, confort de la chambre
Ahmad
Séjour de 3 nuits en décembre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 13 déc. 2021
Dear Ahmad,
Thank you for rating us. We hope to see you in the nearest future.
Kind regards,
8/10 – Bien
Ali
28 nov. 2021
Points forts : Service et personnel, confort de la chambre
Ali
Séjour de 1 nuit en novembre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 29 nov. 2021
Dear Saeedh, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
8/10 – Bien
Ali
27 nov. 2021
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ali
Séjour de 2 nuits en novembre 2021
Cüneyt Sabuncuoğlu - front Office Manager a répondu le 29 nov. 2021
Dear Ali, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
6/10 – Acceptable
Khalid
27 nov. 2021
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Khalid
Séjour de 8 nuits en novembre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 29 nov. 2021
Dear Khalid, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
6/10 – Acceptable
Adele
24 nov. 2021
Adele
Séjour de 6 nuits en novembre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 29 nov. 2021
Dear Adele, Thank you for choosing Elite World Prestige Hotel. We are so happy to see that your accomodation met your expectations. Hope to see you back in the near future.
10/10 – Excellent
Sewar
24 oct. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sewar
Séjour de 4 nuits en octobre 2021
Cüneyt Sabuncuoğlu - Front Office Manager a répondu le 25 oct. 2021
Dear Sewar,
Thank you for choosing Elite World Prestige Hotel.
We are so happy to see your high rating. Hope to see you back in the near future.
Kind regards.