Isla Mujeres Hotels in Cancun, Mexico

Excellent service all the way around. The staff will do what they have to do to make you happy. Our first room was down low and we paid for a complete ocean view. We were moved to the 4th floor the next day. You will not go hungry at the privilege Aluxes. I have been there 3 times now and will be back in 2015. I love it there. It's beautiful. Money is worth every penny. I can't wait to return to the Island of Isla Mujeres and stay at the privilege. The music could be better at the restaurant on the beach.

We were able to snorkel right outside the hotel room. This hotel is an island in itself surrounded by beautiful reef and sand beach. It is a little dated but is receiving renovations, and everything was very clean and neat. The location could not be better, Isla Mujeres is laid back and relaxed.

This hotel has all the modern updates and amenities, but is secluded and off-the-beaten path. It is within walking distance of great beaches for snorkeling and the staff are very friendly and helpful. The view from the rooftop is beautiful and the pool and grounds are nicely landscaped. It is a great place to unwind and relax, without all the noise and busyness of the more popular resorts in the area. Located on the south end of the island, you will need to hire a taxi to get to town for shopping, but the hotel does provide transportation via golf cart for short trips to the beach or nearby restaurants. We were very satisfied with the service and the atmosphere.

Wonderful all inclusive on a fabulous Mexican island. Quiet. Not for those who wAnt many restaurants ant a fast paced activity schedule but this is exactly what we wanted. Everything included including calls to US from the room and wifi free everywhere. Rented scooters and went all over the island. Fabulous stay and people everywhere nice.

We reserved a standard room with two double beds 7 months before our trip. When we checked in, there was only a standard room with one king bed left. This room also had no view, and the window did not open (room 211 west building). Although we were disappointed, the room proved to be very clean and spacious and had a wonderful shower. We really appreciated the large water dispenser with fresh water. We always had plenty of clean towels and soaps. Housekeeping did a great job! I would definitely upgrade to a room or suite with a view in the future. The beach is outstanding! Although the hotel has two very nice pools, we never used either one. We spent most of our time on the powder soft beach or swimming in the calm, clear, turquoise ocean. We never had trouble finding lounge chairs, and the staff was very helpful in setting up umbrellas and a small table if we asked. The water is clear and warm, and you can walk out quite far before it gets deep. It was fun to watch the yachts docked just outside the swimming area. The hotel is located within walking distance of many wonderful restaurants and shops. We rented a golf cart for a week, and were able to take our time and explore the entire island. I would definitely recommend renting a golf cart for at least a day just to see all of the beautiful different parts of the island. We enjoyed the freedom to come and go as we pleased. There is much to see and we put on many miles!

Everyone at Hotel Secreto was amazing. Whatever we asked of the staff they always obliged.The staff truly seems to realize that its guests are in need of a break from there harried lives and need to relax.I know there are many other places to stay on the Isla, but if you are looking for a truly special experience, this is your place.

Our room was surrounded flowers and veggitation. We had a patio over looking the pool that was surrounded with hamocks and palm trees. Best thing is that the worlds most beautiful beach is in front of you.

Lots of activities available in the town. Quiet and very relaxing.

The view from our room was absolutely breathtaking! The staff was friendly and the facilities are very well maintained. I would highly recommend this hotel to anyone looking for a quiet laid back beach oasis. Plus the food is AMAZING! I also recommend renting a golf cart from the hotel and cruising around the island...this was our favorite part of our stay on Isla Mujeres! You will love this hotel!

George, Alex, Romie have been there for years and is a great to see them every trip we make to the Island. We noticed several improvements in the hotel and services.