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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
This Isla Holbox hotel has its very own private beach. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wireless Internet access.
This Beaux Arts hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 200 km and a roundtrip airport shuttle during limited hours. Complimentary parking is available on site.
Room Amenities
Rooms
Casa Sandra Boutique Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature welcome amenities and safes. Balconies open to beach, ocean, or sea views. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton linens, down comforters, and premium bedding. This Isla Holbox hotel provides complimentary wireless high-speed Internet access. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, irons/ironing boards, and wake-up calls can be requested. Cribs (infant beds) and rollaway beds are also available. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2010.
All guestrooms are non-smoking.
Recreation
Recreational amenities at the hotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 4 results (of 4)
out of 4 reviews
“Casa Sandra for the second time.”
This was our second time to Casa Sandra in three years. If you are looking for a very quiet getaway to relax and enjoy some quality time with family, this is the place. Great location right on the beach and a very easy walk to town for dinner and taking in the local culture.
“excellent, can't wait to come back!”
The place is great, the room was superb, the food delicious and the service wonderful. We are a family of 5 and is hard to find room that fits and here we find it and Sandra (the owner) and all the personal were always willling to help in Any way. This vacations were one of the best ever! If you want to do something different, relax, forget about the crazy cities, this is the place. DON'T MISS ISLA HOLBOX AND CASA SANDRA, IS THE PERFECT CIMBINATION!
“Overall great hotel. Food is a bit pricey.”
Overall an excellent experience for my entire family. Clean facilities and perfect location on the beach, with a short walk to the plaza. The staff are all friendly and the service is great. My only recommendation would be that the hotel lower the prices on their meals and drinks. The dinners are great, but the prices were high. The pool is small but very well maintained, as is the whole property. We liked exploring the different restaurants in the town. Our favorite was the small beach cafe at Hotel Mawimbi, just a few minutes walk .
“It's so sad to give this review, it has been one of the worst experiences of our lives!”
From the moment we arrived, nevertheless we had booked with expedia with more than enough time, and made an extra confirmation by phone, the hotel didn´t had our room ready, I needed two beds, and as expedia gave me the option and booked it, I was sure to get what we needed, but instead they gave us a room with only one bed, their explanation was they had a big group to attend and didn´t have any rooms left, I had to ask for an extra bed to be able to accomodate my family. As they were very busy with their big group, we had to wait forever when we wanted to have breakfast or lunch, even dinner. The worse experience of all was when the hotel sent us on a tour exposing our lifes (I travelled alone with two kids) when they knew a tropical storm was right on us, I believe that when you contact a tour with your hotel is because you have their suppport and honesty, but not here. For trying to figure as a boutique hotel, believe me, this cuban hotel is toooooo far away of being so, yes they have nice details in their rooms but the facilities are not as clean as should be, they dont have the capacity needed to give a decent service to the people they host, and their front desk personnel is no proffesional at all.
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Showing 1 - 4 results (of 4)
