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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
In addition to a full-service spa, Madame Vacances Hôtel Royal Ours Blanc features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. An Internet point is located on site and high-speed wireless Internet access is available for a surcharge.
Event facilities include a meeting/conference room and banquet facilities. This Huez hotel also offers a fitness facility, a sauna, and a steam room. Parking is available onsite for a surcharge.
Madame Vacances Hôtel Royal Ours Blanc is a smoke-free property.
Room Amenities
Rooms
Madame Vacances Hôtel Royal Ours Blanc offers 47 accommodations with DVD players and hair dryers. Rooms open to balconies. Flat-panel televisions come with satellite channels. Bathrooms include bathtubs and complimentary toiletries.
This Huez hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and phones.
Dining
Madame Vacances Hôtel Royal Ours Blanc has a restaurant serving afternoon tea only. Room service (during limited hours) is available.
Recreation
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 4 results (of 4)
out of 4 reviews
“je recommande et y retournerai”
tout était parfait, de l'hôtelà la neige
“hotel confortable”
accueil ok, chambre propre et confortable. restaurant tres bien, le service peut être amélioré. l'entretien des thermes pourrait être meilleur (hamman, douches des saunas, vestiaires)
“Not At All What We Booked!! (BAD HOTEL!!)”
We booked the hotel over the internet and took the optional upgrade to the luxurious room (with a Jacuzzi) When we got there the room wasn't at all what we expected. Our room came without a safe. The Jacuzzi was not working at all. We had no DVD player / music - just a TV with the basic French channels (which was of no use at all to us and remember - this is the luxurious room) We asked for another room with safe, working jacuzzi and DVD but reception confirmed that this was the standard for all the luxury rooms - no safes and a general problem with all jacuzzis being out of order. The room was very noisy at night times and very early mornings - snow car races opposite the road until midnight and snow scraper trucks from 5:30am onwards. The heated pool wasn't hot enough to get into and the pool room was cold. The food was really bad quality and often undercooked although the food was more than enough. The menu had limited variety - only four main course options, repeated every night. Some of these meals were not even available when ordered and the same for the selection of wines. The staff was really helpful and friendly (but the director was very unhelpful, immature and arrogant) The service in general was really bad due to a lack of staff and very poor management. Good points: friendly staff - good location - beautiful views - and LOTS of water for dinner :-)
“Very disappointed”
Rated by Expedia as 4 star hotel, the reality is much more 3 star! Rooms and bathrooms small, balconies and views nice, sitting area very inadequate and bar always populated by a few ski bums, games room consisted of a ping pong table (free) and snooker table (charge to play) in the middle of the sitting area. No a la carte available and 5course set menu plentiful but of poor quality - defrosted catering portions of pie for every desert, sometimes pies/tarts served for hors d'oevres as well, inadequate salads and veg, nothing 4 star about cuisine at all! Basement swimming pool gloomy and often cold. Sauna good. Despite this, staff at hotel were charming and extremely helpful. Shuttle service to slopes essential and efficient. However we would not go back and feel we paid 4 star price for a 3 star hotel.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 4 results (of 4)
The preferred airport for Madame Vacances Hôtel Royal Ours Blanc is Grenoble (GNB-Grenoble - Isere) - 64.8 km / 40.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
