Terrace/patio
Check availability

Reviews of L'Hôtel des Trois Massifs

3 out of 5
L'Hôtel des Trois Massifs
2 Rue de L'Europe, Claix, Isere

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 169 reviews" "
Rating 8 - Good. 84 out of 169 reviews" "
Rating 6 - Okay. 15 out of 169 reviews" "
Rating 4 - Poor. 4 out of 169 reviews" "
Rating 2 - Terrible. 3 out of 169 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.Jose&kathy....USA.
Just great!...friendly, courteous and helpfu...great area....I am glad I stayed at this hotel
Stayed 1 night in Sep 2022

10/10 Excellent

David, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Grenoble and for visiting my daughter in Saint Paul de Varces
Stayed 5 nights in Mar 2022

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay.
Our stay was amazing, nothing too much trouble for the staff, we needed Passenger Locater Forms printed, no problem, the food was brilliant, cannot praise the hotel and staff enough.
Stayed 1 night in Nov 2021

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good layover around Grenoble area
Staff was great and welcoming. Hotel clean and nice bed. Lot of space for parking the car. Overall, no negative point to stay in this hotel
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find!
Excellent hotel in the right place. Restaurant and bar just what I needed. Full spread at breakfast with plenty of seating inside and out. Very reasonably priced. Top marks in my book!
Stayed 1 night in Jul 2019

2/10 Terrible

Arhamis

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Quite bad experience overall. Hardly speaking English. I arrive one day from work and the bottle of my perfume is in the floor broken, I speak with the receptionist who called the cleaning lady and apparently no one did it but that was broken. I was offered a coffee for the inconvenience btw... I had to ask them to clean it coz they were about to leave the room like that.
Stayed 4 nights in Jun 2019

8/10 Good

Louis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

Genghis, Karakorum

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Terrible wifi. Almost unusable on my phone or tablet.
Stayed 1 night in Oct 2018

4/10 Poor

Remo

Liked: Cleanliness
A disappointing stay!
This hotel was quite difficult to find despite using sat-nav. First impressions of hotel were that it was a little like a slightly upmarket Campanile. Room was fine although many channels unobtainable on TV due to poor reception. Evening meal was fine if somewhat uninspiring; starter buffet had only salads on offer, no cooked meats or anything else. In the morning the hot water failed in the entire hotel so we had what the French call "une douche froide". Breakfast was average. When I asked for a reduction of the bill because of the lack of hot water one of the breakfasts was deducted, saving me only 10 euros - hardly the most generous of gestures.
Stayed 1 night in Jul 2018

6/10 Okay

Kyle

Liked: Staff & service
Stayed 3 nights in Aug 2017

8/10 Good

Mikael

Liked: Cleanliness, staff & service, room comfort
Good value for money slightly outside of Grenoble
Very good for money as Grenoble can be over priced

8/10 Good

Buckle , Zug , Switzerland

Liked: Cleanliness, staff & service, room comfort
I had no issues
All was good and friendly staff. Restaurant was good and fast.

10/10 Excellent

Jaroslaw, SF

Liked: Cleanliness, staff & service, property conditions & facilities
a good, solid place.
just went there (Claix) on business and this hotel is really close (50m, 150') from the company. Not much special in the area, except for the breathtaking view of the mountains. Breakfast is good, but not much food choice. Never had lunch there. Dinners are really good, especially for the price. Rooms are simple and small, but it's quiet, AC/heating works well, windows open, and close (I don't take that for granted) and beds are reasonably comfy. Shower works well and all is clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
everything was perfect!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cute hotel!
The food was great, room was clean and well-maintained, the location was very convinient. Sure the rooms are small, but they are actually very cozy. I'll stay there again when I go to Claix.

6/10 Okay

Karen, Knoxville, TN USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the only game in town
the hotel is clean but it needs renovation. The rooms are small with only enough space for one person to sit somewhere else than the bed. And the bathrooms are very small; the shower stall has only a soap dish that slopes down so there is no place to put your shower products except on the stall floor. I understand they are in the process of renovating the bathrooms in every room. HOWEVER, the hotel staff is very friendly and most speak English fairly well. It has a full-service restaurant but no bar area. The food is good if you can figure out what to order - even the English menu they can provide has some French words in the descriptions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at last minute.
Very nice staff, very helpful. Great place. Will be sure to stay there again.

10/10 Excellent

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil personnel aimable. Ptit dej parfait varié.
Stayed 2 nights in Aug 2023

8/10 Good

Hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles gut und den Erwartungen entsprechend.
Stayed 1 night in Jun 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moyen
Sejour convenable Les joints de la douche sont noires dommage
Stayed 1 night in Jun 2023

10/10 Excellent

Fanta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel calme et très propre

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
mis à part la très proche autoroute qui dissuade d'ouvrir la fenêtre la nuit, RAS
Stayed 1 night in May 2023

8/10 Good

Jocelyn

Stayed 1 night in May 2023

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Alles was heel erg leuk en in orde Ook zeer vriendelijk personeel Een aanrader
Stayed 1 night in May 2023

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Stayed 1 night in May 2023

6/10 Okay

Nejim

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Une réservation faite pour une chambre lit double, mais chambre donné avec lit simple collé cela n'est pas du tout confortable
Stayed 1 night in Apr 2023
Response from Ben on Jun 8, 2023
Bonjour, Nous vous remercions pour votre retour et sommes désolés que votre séjour ne se soit pas déroulé comme vous l'attendiez. Concernant la chambre dans laquelle vous avez séjourné, il s'agit bien d'une chambre double avec 2 lits jumeaux rattachés qui donne un lit double.En espérant mieux vous satisfaire à une prochaine occasion. La réception.

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel calme
Endroit sympathique et calme.
Stayed 1 night in Dec 2022
Response from Denis on Jan 6, 2023
Nous vous remercions pour votre commentaire. Nous sommes heureux de voir que vous avez apprécié votre séjour au sein de notre établissement. Toutes nos équipes espèrent vous revoir très prochainement dans votre hôtel&restaurant lors d'un prochain séjour dans notre belle région.

10/10 Excellent

Dominique

Stayed 1 night in Dec 2022
Response from Denis on Jan 6, 2023
Nous vous remercions pour votre commentaire. Nous sommes heureux de voir que vous avez apprécié votre séjour au sein de notre établissement. Toutes nos équipes espèrent vous revoir très prochainement dans votre hôtel&restaurant lors d'un prochain séjour dans notre belle région.

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable avec très bon accueil
Stayed 1 night in Oct 2022

10/10 Excellent

xavier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Impeccable
Très bien autant en hôtel quand restaurant
Stayed 1 night in Sep 2022

4/10 Poor

Kristina

Stayed 1 night in Aug 2022

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
La gentillesse du personnel. L'étroitesse des chambres et des lits
Stayed 6 nights in Aug 2022

2/10 Terrible

Fatiha

Stayed 1 night in Aug 2022

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
les chambres tres bien....l'acceuil tres bien. petit dejeuner pas terrible pour un trois étoiles... beaucoup l'année dernière..... dommage....
Stayed 1 night in Aug 2022

8/10 Good

Nawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable étape!🙂
Stayed 1 night in Jul 2022

8/10 Good

Ejvind

Stayed 1 night in Jul 2022

8/10 Good

Svend Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jocelyn

Stayed 2 nights in Jul 2022

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Maarten

Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Stayed 1 night in Jun 2022

10/10 Excellent

Jean-louis

Stayed 1 night in May 2022

8/10 Good

Gilles

Stayed 3 nights in May 2022

8/10 Good

Okko

Stayed 1 night in Mar 2022