As others have mentioned, it's no longer a 5 star hotel, but a solid 4 to 4.5. The rooms were large and having a balcony for our two shared rooms was nice to relax on in the evening as we didn't have a water view. The breakfast was nice and my children enjoyed the spa services. We mostly had the pool to ourselves and there was plenty of area to spread out and enjoy. We didn't use the thermal pool, but was mostly used by older guests. There is a wonderful restaurant across the street, but disregard judging the book by its cover. The water view is excellent. It's a long walk to the port, but only 15 euros by taxi when we used it. The walk through town is full of restaurants and shops, so it's worth it. Another 15 minute walk to the castle. People were nice, but the english there was not the best so brush up on your Italian.