Ratings based on 1,066 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
71% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom B

Terrible hotel not recommended no one to stay

Posted 28-Mar-2015
The room smell like mold and smoke.. Floors were wet , no towels were giving at pool , house keeping only clean one side of the room ...
1 out of 5
by A verified travellerfrom a

horribly rundown hotel – staff not courteous at al

Posted 27-Mar-2015
our room was very noisy due to the location in the front of the hotel – we asked to move, they refused even though they were not booked. They cut off breakfast early, and basically ran out by turning the lights off.
1 out of 5
by A verified traveller

$50 deposit for a $3.94 service charge?

Posted 25-Mar-2015
Pros: good location
Cons: better customer service at check in, clearer articulation of the inane policies, computers that work
Location: good location, and convenient shuttles to the parks
We arrived after a harrowing day of traveling and flight delays, and were told that we needed to pay a service charge of $3.94. Why that wasn't part of what I paid Expedia was not explained. If I wanted to pay it in cash, I would have to leave a $50 deposit (again, for <$4), which didn't make sense and wasn't explained properly. Upon presenting my credit card, the computer froze, the staff was clueless, etc, etc,, such that it took over a 1/2 hour to check in (for <$4). When I asked if I could just pay it at check out, I was again told that it HAS to be paid upfront, ideally with credit card, or with cash (and the inane $50 deposit along with that)
2 out of 5
by A verified travellerfrom Olando, Fl (International Drive)

Last minute booking

Posted 16-Mar-2015
I booked this hotel last minute because my options were very limited for a same day booking. I hoped for better results than the review rating but unfortunately would have to agree with the majority. We got 2 double beds and when we pulled back the comforter could see neither of the beds had their sheets changed. I thought maybe sheets were just stained but could see where someone had put their dirty feet towards the foot of the bed. The sole front desk person was very courteous and provided us another room which he promised would have been cleaned. The continental breakfast was o.k, but a bit scarce since we arrived half hour before it was over. I would never book with Howard Johnsons again.
2 out of 5
by A verified travellerfrom Virginia

Expected more

Posted 15-Mar-2015
Pros: Bed was comfortable and clean.
Cons: All
Location: Scared to go out. Didn't like surroundings
The check in was fast enough but they wanted me to leave a extra $50.00 at the desk if I was paying hotel fee of $3 and change, so had to use charge card. The roome door was in bad condition which left me insecure. TV kept going out, WiFi went out soon after checking in. The bed was comfortable and clean slept well. Breakfast was lacking.
3 out of 5
by A verified travellerfrom qc

Hotel près d'universal studio et du boul. Internat

Posted 10-Mar-2015
Correct si vous avez besoin de dormir après vos visites des parcs. Navette pour Disney à 8h30 et retour 21h30. Déjeuner vraiment moche. À éviter! Près de restos sur le boulevard International drive. Approx. 38$ en taxi jusqu'à l'aéroport.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom mont de marsan

Excellent hotel point de vu qualité prix

Posted 3-Mar-2015
hôtel agréable bien situé petit déjeuner a coté de nombreux restaurants et snacks pas loin des parcs d'attractions un parking ,piscine et une navette qui vous conduis gratuitement a Disney ou a Universal studio personnel accueillant et serviable.
1 out of 5
by A verified traveller

Posted 2-Mar-2015
Experience was really bad, room standard cleanliness, bathroom, etc nothing is up to her mark. Look different infact opposite as to what you can see in pictures.......
2 out of 5
by A verified travellerfrom Chicago

Ok hotel

Posted 21-Feb-2015
Pros: The convenience to Universal Studios
Cons: The breakfast diversity could be improved and a better shuttle service.
Location: There are restaurants nearby and Universal Studios is maybe 2 miles away
I stayed there 4 nights, mainly because they had free shuttle service to Disney and Universal Studios. Housekeeping for some reason would not replace washrags, after being given only 1 after 3 nights I had to call the front desk to more. Be warned if you are wanting to use the free shuttle to Universal Studios, you will not be dropped off until close to 11am (park opens at 9am). I ended up taking a taxi the second day to get to the park, so I could get there when it opened. I had put in a request to the front desk for the taxi the night before, but they cancelled it for some reason and the taxi had to be re-called. The Disney shuttle was 50 minutes late picking us up. The hotel uses a third party service for the shuttles, that company did not seem to care about the timeliness of their pick up and drop offs. The free breakfast in the morning is very minimal: 2 cereals, toast, sometimes a pastry, and some mornings a fruit.
2 out of 5
by A verified travellerfrom Kingston, Ontario

Close to universal studios

Posted 21-Feb-2015
Pros: Only the staff
Cons: The room, the shuttle, Breakfast
Location: Great location near universal studios and restaurants
The only positive thing I can say about this hotel is that the staff were very nice, other than the staff the room smelled like smoke the sheets were itchy and the door didn't fully close, making it very noisy and hard to sleep. The breakfast consisted of toast and cereal with sunny D and gross coffee. The shuttle ran to universal studios at 10:30 and returned at 7:30 or 10:30, and only went to and from Disney at 8:30 and returned at 9:00pm