Lobby
Check availability

Reviews of Austria Trend Hotel Congress Innsbruck

4 out of 5
Austria Trend Hotel Congress Innsbruck
Rennweg 12a, Innsbruck, Tirol

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 910 reviews" "
Rating 8 - Good. 317 out of 910 reviews" "
Rating 6 - Okay. 53 out of 910 reviews" "
Rating 4 - Poor. 13 out of 910 reviews" "
Rating 2 - Terrible. 11 out of 910 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent service. Great breakfast. Very clean and safe. Just excellent.
Stayed 2 nights in Mar 2024
Response from Sebastian Wolak on Mar 29, 2024
Dear Alessandro,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. As an Austrian ecolabel hotel, we are very careful to serve regional and seasonal dishes and we are very pleased that you enjoyed our breakfast buffet.We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirector

10/10 Excellent

Shachar, Petach Tiqwa

Stayed 1 night in Mar 2024
Response from Sebastian Wolak on Mar 29, 2024
Dear Shachar,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirector

4/10 Poor

Moshe, Rehovot

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Although we are expedia gold members, not only have we not been upgraded, but instead of double bed we got a room with two single bed and they said the hotel is fully booked and they can't change it. Also, the dining room was dirty and the walls in the room were old with stains.
Stayed 1 night in Mar 2024
Response from Sebastian Wolak on Mar 29, 2024
Dear Moshe,many thanks for your review of our Austria Trend Hotel Congress Innsbruck. We are sorry that there where some little disappointments during your stay. Please feel free to contact our team during you next stay, if there are any circumstances that borders you. We hope that we may welcome you very soon again. Your Austria Trend Hotel Congress Innsbruck**** Team

10/10 Excellent

Sandra, Bitterne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was very friendly. Walkable to town and train station. Breakfast very expensive when compared with option elsewhere.
Stayed 5 nights in Feb 2024
Response from Sebastian Wolak, MA Austria Trend Hotel Congress on Feb 28, 2024
Dear Sandra,thank you for taking the time to share your positive review!We are delighted to hear that you enjoyed our good location and our friendly staff.We hope to welcome you again soon.Best regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A great hotel, opposite the funicular and 10 minutes walk to the Christmas market and old town. Great staff, very helpful
Stayed 4 nights in Dec 2023
Response from Sebastian Wolak on Jan 31, 2024
Dear MartinThank you for your good rating of your stay in our Austria Trend Hotel Congress Innsbruck. We are pleased that we were able to convince you as a team and that you were able to take advantage of our great location.We are greatful that you had the chance to visit our wonderful christmas markets in the town. We would be delighted to welcome you again soon.Best regards, Sebastian Wolak, MA General Manager

10/10 Excellent

trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck
Superb hotel in a beautiful location.
Stayed 2 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Trevor, Thank you for your good rating of your stay in our Austria Trend Hotel Congress Innsbruck. We are pleased that we were able to convince you as a team and that you were able to take advantage of our great location.We hope that we can welcome you again soon.Best regards,Sebastian Wolak, MA General Manager

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was AMAZING! Walkable to the main Innsbruck area and we felt safe as two American girls wandering the streets :) There was a sauna at the hotel too which we made sure to use since we visited in cold January! Highly recommend
Stayed 2 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Melanie,Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that we were able to convince you with our service and team.We are greatful that you enjoyed our great location as well as our sauna facilities. We would be delighted to welcome you again soon.Best regards,Sebastian Wolak, MA General Manager

8/10 Good

Nicholas

Stayed 3 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Nicholas,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

10/10 Excellent

Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain View.
Fabulous hotel with wonderful views and walkable to the old town. Bedrooms were slightly too warm for my liking but still 5 stars.
Stayed 3 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Cordelia, Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that you enjoyed our great location.We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and high standard hotel with clean and quiet rooms. Overall we had a nice stay in the hotel. The only thing that I deem too expensive is the breakfast with EUR 24 per person.
Stayed 2 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Thomas,Thank you very much for the great review of our Austria Trend Hotels Congress Innsbruck. We are pleased to read that you enjoyed your stay.Thank you for the feedback regarding the breakfast. Due to the regional and seasonal high-quality products, the price for the breakfast buffet is 24.00.We hope to welcome you again soon.Best regards,Sebastian Wolak, MAGeneral Manager

10/10 Excellent

helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated 5 minute walk to the old town. Staff friendly and helpful. Beds comfortable. Best night sleep in years. Views of mountains stunning. Shop next door. felt exceptionally safe. Did not want to come home\1
Stayed 3 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Helen, many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed our special location and mountain few. We are very greatful that we could convince you with our staff.We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General Manager

8/10 Good

Ka Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
The hotel is quite comfortable with reasonable size and clean. The location is good as it takes only 10mins walk to the Old Town City
Stayed 2 nights in Jan 2024
Response from Sebastian Wolak on Jan 31, 2024
Dear Kai Wai,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are greatful that we could convice you with our great location and clean an resonable sizes of the rooms.We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

6/10 Okay

Cameron, Wettswil

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Dec 2023
Response from se on Jan 31, 2024
Dear Cameron,Thank you for your review of our hotel. Unfortunately we can see that we could not convince you of our service during your stay. We are open to your criticism, which we would discuss in the team to make your next stay with us more pleasant.We hope to welcome you again soon.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, super recommended
Stayed 2 nights in Dec 2023
Response from Sebastian Wolak on Jan 31, 2024
Dear Luis,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We a greatful that we could convice you with our team and great location.We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General Manager

8/10 Good

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sebastian Wolak on Jan 31, 2024
Dear Connor,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

10/10 Excellent

Farshad

Stayed 5 nights in Dec 2023
Response from se on Jan 31, 2024
Dear Farshad,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Your Austria Trend Hotel Congress Innsbruck**** Team

8/10 Good

Wai mun

Stayed 3 nights in Dec 2023
Response from Sebastian Wolak on Jan 31, 2024
Dear Wai Mun,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Best regards,Sebastian Wolak, MA General ManagerHoteldirektor

10/10 Excellent

sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay just near the city centre
The stay was excellent with all the amenities. Highly recommended if you don't want to stay in the heart of city centre but not too far from the city centre (10-15 min walking time).
Stayed 2 nights in Dec 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Sagar,We are very pleased that you enjoyed your stay and that you enjoyed our amenities. Thank you for the recommendation! Our location offers the perfect balance between tranquility and proximity to the city center. We hope to welcome you back soon!

8/10 Good

Mark

Travelled with partner
Standard business hotel, don't expect anything fancy but was satisfied with my stay.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location to Nordkette
If you plan to go to Nordkette, the location of the hotel is perfect. You just need to cross the road to go to the funicular station to Alpine Zoo and Nordkette. But, it’s not very close to the city center. You have to take bus there or walk 10-15 minutes. There’s also a supermarket next to it. It’s decent for its price.
Stayed 2 nights in Dec 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Anonymous, Thank you for your detailed description of the hotel's location. It's great to hear that the proximity to the cable car station to the Nordkette and the Alpenzoo was beneficial for you. We hope you had a pleasant stay overall and would be happy to welcome you back in the future.

8/10 Good

Adeleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service although it was very busy and a few staff and long waits. All amenities well provided, convenient location
Stayed 2 nights in Dec 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Adeleh, Thank you very much for your feedback. We are pleased that you were satisfied with our service and that you enjoyed our amenities and convenient location. We apologize for any wait times due to the high volume of guests and limited staff. We will ensure that we work to minimize wait times and continue to provide excellent service. Thank you for taking the time to share your feedback with us and we hope to welcome you back in the future.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 4 nights in Dec 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Erika, thank you for sharing your rating and your feedback. We are pleased that you have enjoyed your stay and hope to welcome you again soon. Best regards

8/10 Good

Julianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and decent breakfast.
Stayed 2 nights in Dec 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Julianna,Thank you very much for your feedback! We are pleased that you enjoyed the clean rooms and the tidy breakfast. We place great importance on cleanliness and quality and it's great to hear that you appreciate this. We hope to welcome you back soon!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andy was wonderful and all staff as well.
Stayed 1 night in Nov 2023
Response from Sarah Trausnitzer, FO & Reservation Manager on Jan 2, 2024
Dear Christopher,I'm delighted to hear that! I will make sure your praise is passed on to Andy and all the staff. It's always great to hear when our staff leave a positive impression. Thank you for your feedback!We hope to welcome you back soon. Best regards

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities horrible humiliating checkout
Good location not too far out of town, nice facilities. The bathroom is a glass box in the room but luckily they have tiled it so you don't see in. The light does shine in the room as the top is glass. The shower is open so water goes all over the floor.Do not drink the small water in the fridge it costs 2.8€. I paid for my stay through hotels.com several weeks prior to coming. At check out after 3 nights they claimed my card was no good that I needed to pay? I had not provided a card. They would not accept my receipt as proof of payment. I guess they thought i was lying? That I was a thief? Was I forging receipts? Evidently there was an issue charging Expedia's virtual card which they provide the hotel after receiving my payment. They tried to get me to pay for a second time with another card, my own personal card! Finally they reran the Mastercard card Expedia gave them (not connected to me) which looks like a regular card in the system. By this time I had missed my bus. It was pouring down rain and I had to run over 1 to catch my train with my luggage. They could not have cared less about this horrible inconvience. They still seemed convinced I was wrong and was trying to avoid payment!!!! Awful feeling and experience to be treated like a criminal because your system ran a major corporations card wrong? I am "platinum" but could not get abyone on the phone at Hotels.com to help me.
Stayed 3 nights in Nov 2023
Response from Sebastian Wolak on Nov 22, 2023
Dear Mr William,Thank you very much for taking the time to provide your feedback. I am very sorry that there were problems with the payment via Expedia and that you had the feeling that we did not take care of the matter. At no time did we want to give you this feeling. On the contrary: after consulting with my team, they contacted Expedia immediately. It later turned out that, according to the information provided by hotels.com, your room had not been paid for or the credit card provided by Expedia did not work. I ask for your understanding that it took some time to clarify the matter with Expedia. Unfortunately, there was no response from Expedia by the time you left, which is why we had to charge your credit card again. However, we will take your criticism as an opportunity to improve our communication in order to avoid misunderstandings like this in the future.I still hope that we will be able to welcome you back soon during your next stay in Innsbruck.Kind regards, Sebastian Wolak, MAGeneral Manager Austria Trend Hotel Congress Innsbruck****

10/10 Excellent

Neal

Stayed 1 night in Nov 2023
Response from Christine on Nov 22, 2023
Dear Neal,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Your Austria Trend Hotel Congress Innsbruck**** Team

8/10 Good

Siang Jin

Liked: Staff & service, property conditions & facilities
Smelly sink
Love the size of the room and view of the mountain from there. There’s a smell from the sink everytime I turn on the tap that stinks . Goes away after while but returns thereafter. Bathtub water takes a long time to drain . Breakfast was good and short walk from the old town with a supermarket next door
Stayed 4 nights in Nov 2023
Response from Christine on Nov 22, 2023
Dear Siang Jin,Thank you for your rating of our Austria Trend Hotel Congress Innsbruck.We are pleased that we were able to welcome you as guests in our hotel.We will be happy to pass on your feedback regarding the tap. We regret that the smell borders you and we would like the apologize for the unpleasant situation. We are pleased that you enjoyed our great location and the services of our on-site team.It would be our pleasure to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Oct 2023
Response from Christine on Nov 22, 2023
Lieber Kurt,vielen Dank für Ihre gute Bewertung unseres Austria Trend Hotel Congress Innsbruck. Es freut uns sehr, dass Sie den Aufenthalt und unseren Service genossen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Ihr Austria Trend Hotel Congress Innsbruck**** Team

10/10 Excellent

Nuria

Stayed 2 nights in Oct 2023
Response from Christine on Nov 22, 2023
Dear Nuria,thank you for your rating of our Austria Trend Hotel Congress Innsbruck.We are pleased that we were able to welcome you as guests in our hotel and we are happy that you enjoyed the stay.It would be our pleasure to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Catherine

Travelled with partner
Great area away from downtown but close enough to visit.
Stayed 3 nights in Oct 2023
Response from Austria Trend Hotel Congress Innsbruck**** on Oct 17, 2023
Dear Catherine,thank you for sharing your feedback.We are pleased that you have enjoyed your stay and hope to welcome you again soon. Best regards

10/10 Excellent

mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place, great location, good value, excellwnt staff
Stayed 1 night in Oct 2023
Response from Austria Trend Hotel Congress Innsbruck**** on Oct 17, 2023
Dear Mark,thank you for your great rating and your kind feedback, especially to our staff. We are pleased that you have enjoyed your stay and hope to welcome you again soon.Best regards

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Great bed… slept well.
Stayed 1 night in Oct 2023
Response from Austria Trend Hotel Congress Innsbruck**** on Oct 17, 2023
Dear Zachary,thank you for sharing your rating and your feedback. We are pleased that you have enjoyed your stay and hope to welcome you again soon.Best regards

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, lots of options, fresh and tasty fruit. Very good and quick service, drinks bar open quite late.
Stayed 1 night in Oct 2023
Response from Christine on Oct 9, 2023
Dear Daniel,many thanks for your great review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. As an Austrian ecolabel hotel, we are very careful to serve regional and seasonal dishes and we are very pleased that you enjoyed our breakfast buffet.We are looking forward to welcome you very soon again.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Innsbruck. It's close walking distsnce to Altstadt, clean, modern, staff is very friendly and helpful. Recommend to all my friends in the States!
Stayed 3 nights in Oct 2023
Response from Christine on Oct 9, 2023
Dear Brad,Thank you for your good rating of your stay in our Austria Trend Hotel Congress Innsbruck. We are pleased that we were able to convince you as a team and that you were able to take advantage of our great location.We are looking forward to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

8/10 Good

Chiin-Kun

Travelled with family
Liked: Staff & service, property conditions & facilities
Like convenient location. Don’t like room service for not provide new towels on the second day.
Stayed 2 nights in Sep 2023
Response from Christine on Oct 9, 2023
Dear Chiin-Kun,Thank you for taking the time to rate our hotel.We are pleased that you enjoyed our great location.Thank you for your feedback regarding the towels. We pass this on to our responsible housekeeping lady and would like to apologize for it.We hope to welcome you again soon.Best regards,Christine KlinoskiEvent & Congress Manager

10/10 Excellent

Yin Tzuu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Very good maintained hotel. Breakfast was wonderful.
Stayed 1 night in Sep 2023
Response from Christine on Oct 9, 2023
Dear Yin Tzuu,Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that we were able to convince you with our service and team.As an Austrian ecolabel hotel, we are very careful to serve regional and seasonal dishes and we are very pleased that you enjoyed our breakfast buffet.We would be delighted to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

4/10 Poor

Shivani

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Austria Trend Hotel Congress Innsbruck**** on Oct 17, 2023
Dear Shivani,thank you for sharing your feedback.We regret that we were unable to meet your expectations.We would be pleased if you gave us another chance to convince you of us.Best regards

10/10 Excellent

France

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice, staff was friendly and efficient. Great spacious room, clean and comfortable beds. Enjoyed some refreshments in the lobby! Within walking distance to groceries, restaurants and shops. Underground parking was great despite the construction around the building.
Stayed 1 night in Sep 2023
Response from Christine on Oct 9, 2023
Dear France,Thank you for your good rating of your stay in our Austria Trend Hotel Congress Innsbruck. We are pleased that we were able to convince you as a team and that you were able to take advantage of our great location.We hope that we can welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We came into Innsbruck by train and got a taxi to hotel. There is a bus that stops at front of hotel. Hotel was lovely inside. We had a big room and even bigger bathroom than normal. Everythinhg was perfect except for thin bath towels. Room was cleaned daily and was spotless. We had a safe, tea & coffee and a mini fridge. When you walk out of hotel and turn right there is a supermarket! When you turn left it is a short walk past the gardens into the old town. Great location and staff at reception and at the bar very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Christine on Oct 9, 2023
Dear Ramona,Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that we were able to convince you with our service and team.We are pleased that you enjoyed our great location.Thank you for your feedback regarding the towels. We pass this on to our responsible housekeeping lady and would like to apologize for it.As an Austrian ecolabel hotel, we are very careful to serve regional and seasonal dishes and we are very pleased that you enjoyed our breakfast buffet.We would be delighted to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Rachel, Orange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this place. The bed was very comfortable and appreciated the extra pillows. Breakfast included lots of options. Location was great for walking to the major attractions.
Response from Christine on Sep 11, 2023
Dear Rachel,Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that you took advantage of our great location.As an Austrian ecolabel hotel, we are very careful to serve regional and seasonal dishes and we are very pleased that you enjoyed our breakfast buffet.We would be delighted to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Dongmei

Stayed 2 nights in Aug 2023
Response from c on Oct 9, 2023
Dear Dongmei,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Your Austria Trend Hotel Congress Innsbruck**** Team

8/10 Good

jennifer, jax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and check in and check out were super quick and easy.
Stayed 2 nights in Aug 2023
Response from Christine on Sep 11, 2023
Dear Jennifer,thank you for your good rating of our Austria Trend Hotel Congress Innsbruck.We are pleased that we were able to welcome you as guests in our hotel and we are happy that you enjoyed the stay.It would be our pleasure to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel and location. The air conditioning was under powered.
Stayed 2 nights in Aug 2023
Response from Christine on Sep 11, 2023
Dear Marc,Thank you for your rating of our Austria Trend Hotel Congress Innsbruck.We are pleased that we were able to welcome you as guests in our hotel.We will be happy to pass on your feedback on our air conditioning. .It would be our pleasure to welcome you again soon.Best regards,Your Austria Trend Innsbruck Team****

10/10 Excellent

Liming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2023
Response from Christine on Sep 11, 2023
Dear Liming,many thanks for your good review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Your Austria Trend Hotel Congress Innsbruck**** Team

10/10 Excellent

Essra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend from all aspects. Service rooms everything we loved it, and highly recommend for anyone
Stayed 1 night in Jun 2023
Response from Christine on Aug 9, 2023
Dear Essra,Thank you for your great review of your stay in our Austria Trend Hotel Congress Innsbruck.We are very pleased to read that you felt so comfortable with us and that we were able to convince you with our service and team.We would be delighted to welcome you again soon.Best regards,Christine KlinovskiEvent & Congress Manager

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel. Walkable location.
Stayed 1 night in Aug 2023
Response from Christine on Aug 9, 2023
Dear Joanna, many thanks for your great review of our Austria Trend Hotel Congress Innsbruck. We are very happy to read, that you enjoyed your stay in our hotel. We are looking forward to welcome you very soon again.Your Austria Trend Hotel Congress Innsbruck**** Team

10/10 Excellent

Jessika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the most comfortable hotel bed and pillows I’ve ever experienced. Facilities are clean, staff was helpful and the location around it is clean. While not centrally located, it is close to public transit (the transit is very good in this city!). I plan to stay here again.
Stayed 3 nights in Jul 2023
Response from Christine on Jul 31, 2023
Dear Jessica,Thank you for your great review of our Austria Trend Hotel Congress Innsbruck.We are very pleased that we were able to offer you a good night's sleep with our beds and pillows.We are also very pleased that we were able to convince you with our team and hotel facilities.We hope you could enjoy our green location.It would be our pleasure to welcome you again soon.Best regards,Christine KlinoskiEvent & Congress Manager

10/10 Excellent

haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Christine on Jul 26, 2023
Lieber Haim,vielen Dank für Ihre tolle Bewertung unseres Austria Trend Hotel Congress Innsbruck. Es freut uns sehr, dass Sie den Aufenthalt und unseren Service genossen haben. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Ihr Austria Trend Hotel Congress Innsbruck**** Team

8/10 Good

URMILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good in terms of accessing city centre. Besides, scenic view around the hotel is wonderful. The pillows were not comfortable for a good sleep. Positioning of the lights in the room are not suitable.
Stayed 6 nights in Jul 2023
Response from Christine on Jul 26, 2023
Dear Urmila,Thank you for your positive review of your stay at the Austria Trend Hotel Congress Innsbruck.We are pleased that you enjoyed your visit with us.Thank you for your feedback on the pillows and the lighting design. We take this very seriously and will discuss it as a team.We hope to welcome you again soon in our hotel.Best regards,Christine KlinoskiEvent & Congress Manager

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel an easy walk to attractions of Innsbruck. Friendly staff.
Stayed 1 night in Jul 2023
Response from Christine on Jul 26, 2023
Dear Janet,Thank you for your positive review of your stay at the Austria Trend Hotel Congress Innsbruck.We are pleased that you enjoyed your visit with us.We hope to welcome you again soon in our hotel.Best regards,Christine KlinoskiEvent & Congress Manager