Desk, iron/ironing board, free cribs/infant beds, free WiFi
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Reviews of Holiday Inn Indianapolis Airport Area N, an IHG Hotel

3 out of 5
Holiday Inn Indianapolis Airport Area N, an IHG Hotel
5601 Fortune Circle West, Indianapolis, IN

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 476 reviews" "
Rating 8 - Good. 103 out of 476 reviews" "
Rating 6 - Okay. 45 out of 476 reviews" "
Rating 4 - Poor. 38 out of 476 reviews" "
Rating 2 - Terrible. 37 out of 476 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect set up and location. Was able to eat dinner at the barn- staff and food was great. Just what we needed after a long day!
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in, the staff were courteous and friendly. ?Rooms were clean and quiet. 10 minutes from the airport and the shuttle driver, Mike, was extremely friendly and helpful. Will absolutely stay here again when I need access to Indianapolis airport.
Stayed 1 night in Apr 2024
Response from RDOS on Apr 22, 2024
Thank you for mentioning the features that makes our hotels unique to the competition. Your feedback is greatly appreciated.

10/10 Excellent

jyoti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and bar was awesome…
Stayed 1 night in Apr 2024
Response from RDOS on Apr 22, 2024
The friendlness of our staff speaks volumes for our guest experience. Thank you for taking time to comment on your experience with us.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 1 night in Apr 2024
Response from RDOS on Apr 22, 2024
Thank you for completing the guest survey and the comment regarding our clean and spacious guest rooms.

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The bed was very comfortable and the black out curtains were definitely a plus! Check in and out was super easy! We would definitely stay again
Stayed 1 night in Apr 2024
Response from RDOS on Apr 15, 2024
Thank you for being our guest. We were happy that you enjoyed your stay with us.

6/10 Okay

Jeevendran

Travelled with family
Liked: Cleanliness, staff & service
The property was located closer to my son’s soccer fields for the 2 nights spent. Appreciated the complimentary water bottles. Breakfast was served late, missed out as the tournaments started early. The bar/restaurant had tasty wings and stir fried/ cheese burger dishes in the evenings. Staff are cheerful, friendly and helpful. The restroom downstairs was clean but missing hand washing soap, paper towels, toilet seat covers. Overall, it was worth the price we paid for 2 nights. Room was clean and the bathroom had soap, shampoo and conditioner dispensers. Reception provided extra towels and the room was cleaned on Saturday for us.
Stayed 2 nights in Apr 2024
Response from RDOS on Apr 15, 2024
Thank you for being our guest and for completing the guest survey. I forwarded your concerns to the general manager.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
not many dining options w/n walking distance
Stayed 1 night in Apr 2024
Response from RDOS on Apr 15, 2024
Thank you for being our guest and for completing the guest survey.

8/10 Good

ERICKA

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from RDOS on Apr 15, 2024
Thank you for being our guest and for completing the guest survey.

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was not good. The room towels were HORRIBLE! Stains on the towels, covers and floor. The floor was so nasty that my socks were black. The fire alarm went off like at 6 am and didn’t go off for about 10 mins with no fire or anything. I would not recommend to stay here. Gross
Stayed 1 night in Apr 2024
Response from RDOS on Apr 11, 2024
Thank you for your feedback. We are sorry that your stay experience was less than favorable. We have researched the details of your stay and are addressing the issues that occured.

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The hotel was in very good condition over all. The free breakfast was pretty basic, though. But the food was good.
Stayed 1 night in Apr 2024
Response from RDOS on Apr 11, 2024
Thank you for the 5 out of 5 survey and for being our guest.

8/10 Good

Michael

Decent
Stayed 1 night in Apr 2024
Response from RDOS on Apr 11, 2024
Thank you being our guest and for completing the guest survey.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
nothing noted
Stayed 1 night in Apr 2024
Response from RDOS on Apr 9, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how clean the room was and how nice and tidy the other floors were
Stayed 1 night in Apr 2024
Response from RDOS on Apr 9, 2024
Thank you for being our guest and for the 5 out of 5 survey rating. We are happy to see you enjoyed the cleanliness of our guest rooms.

10/10 Excellent

krystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RDOS on Apr 9, 2024
Thank you for completing the guest survey and for being our guest.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from RDOS on Apr 8, 2024
Thank you for being our guest and for the 5 out of 5 guest survey rating.

4/10 Poor

Anthony W

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from RDOS on Apr 8, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from RDOS on Apr 5, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from RDOS on Apr 5, 2024
Thank you for your 5 out of 5 survey rating.

10/10 Excellent

Utpal, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Best in this area. Renovation perfect.
Stayed 1 night in Apr 2024
Response from RDOS on Apr 5, 2024
Thank you for feedback. We are happy that you enjoyed our newly renovated property.

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Apr 2024
Response from RDOS on Apr 3, 2024
Thank you for being our guest and for completing the guest survey. We are happy to hear that you enjoyed the convenience of our hotel location.

8/10 Good

Dominique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and I have no problems
Stayed 1 night in Mar 2024
Response from RDOS on Apr 1, 2024
Thank you for being a loyal guest. We apprecitate your business and your positive feedback.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing remarkable about the area. I was surprised that there wasn't more airplane noise, good insulation.
Stayed 1 night in Mar 2024
Response from RDOS on Mar 25, 2024
Thank you for your feedback. We are happy to hear that you enjoyed our quiet space guest rooms.

10/10 Excellent

Hyunjin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for great price. Staffs are friendly. Room is clean.
Stayed 2 nights in Mar 2024
Response from RDOS on Mar 25, 2024
Thank you for your feedback. We prized our hotel on its cleanliness and affordability. Our friendly staff makes the stay experience more enjoyable.

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport and reasonably priced.
Stayed 1 night in Mar 2024
Response from RDOS on Mar 25, 2024
We are located 10 minutes from the Indianapolis International Airport. Happy to hear that you enjoyed our Airport location.

10/10 Excellent

Kishorkumar, Hillsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RDOS on Mar 14, 2024
Thank you for completing the guest survey and for being our guest. We are hapy that you enjoyed your stay with us.

8/10 Good

Elizabeth

Stayed 1 night in Mar 2024
Response from RDOS on Apr 1, 2024
Thank you for being our guest and for completing the guest survey.

2/10 Terrible

Homero

Travelled with family, Business traveller
Poor service and facilitys in poor condition
Stayed 1 night in Mar 2024
Response from RDOS on Mar 11, 2024
Thank you for completing the guest survey.

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was ver friendly
Stayed 1 night in Mar 2024
Response from RDOS on Mar 6, 2024
Thank you for being our guest and commenting on the friendly hospitality of our staff.

10/10 Excellent

jim, Gibson City

Liked: Cleanliness, staff & service, property conditions & facilities
shuttle service, ease of sign in
Stayed 1 night in Mar 2024
Response from RDOS on Mar 4, 2024
Thank you for being our guest and for confirming the conveience and ease of our airport shuttle service.

10/10 Excellent

Yea-Fen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RDOS on Mar 1, 2024
Thank you for being our guest and for completing the guest survey.

8/10 Good

Just

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from RDOS on Feb 27, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very clean
Stayed 2 nights in Feb 2024
Response from RDOS on Feb 27, 2024
We are happy that you enjoyed our hotel.Thank you for taking the time to complete the guest survey.

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Feb 2024
Response from RDOS on Feb 27, 2024
Thank you for being our guest and for completing the guest survey.

6/10 Okay

Gihanelly

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Feb 2024
Response from RDOS on Feb 23, 2024
Thank you for being our guest and for completing the guest survey. Your input is greatly appreciated.

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking with shuttle service.
Stayed 1 night in Feb 2024
Response from RDOS on Feb 20, 2024
Thank you for being our guest and for completing the guest survey. Glad to see that you enjoyed our Airport Transportation Service.

4/10 Poor

tasheena, cincinnati

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Elevator did not work. We had to walk up to the 4th floor with luggage. Bathroom wasn’t clean. See pictures
Stayed 1 night in Feb 2024
Response from RDOS on Feb 20, 2024
Thank you for your response. We are sorry for the inconvience you experienced during your stay. I hope that you made staff aware of your displeasure at the time of our stay.

10/10 Excellent

Randall, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and surrounding business parks are safe. However, when you go outside of that area, There are rundown areas that seem to make it unsafe. However, the cops were out taking action.
Stayed 1 night in Feb 2024
Response from RDOS on Feb 16, 2024
Thank you for being our guest and for completing the guest survey. We take extra care in insuring the safety of all of our guest.

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to be next to the airport the bartender lady was pleasurable while watching the Super Bowl overall nothing but good things to say would definitely recommend
Stayed 1 night in Feb 2024
Response from RDOS on Feb 15, 2024
Thank you for choosing our hotel to view the Super Bowl.

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Access roads need a little attention, but it is February, so this expected
Stayed 1 night in Feb 2024
Response from RDOS on Feb 15, 2024
Thank you for feedback. DOT is working on the roads today.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 1 night in Feb 2024
Response from RDOS on Feb 15, 2024
Thank your for being our guest. We are happy that you enjoyed our comfortable beds and spacious guest rooms.

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff! And Clean rooms. You gotta love it!!
Stayed 1 night in Feb 2024
Response from RDOS on Feb 15, 2024
Thank you for being our guest we are happy that you enjoyed our friendly staff and the clean guest rooms.

10/10 Excellent

Vivian

Stayed 1 night in Feb 2024
Response from RDOS on Mar 25, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable location
Stayed 1 night in Feb 2024
Response from RDOS on Feb 15, 2024
Thank you for being our guest and for completing the guest survey.

10/10 Excellent

Wiliam

Stayed 1 night in Feb 2024
Response from RDOS on Mar 25, 2024
Thank you for being our guest and for completing the guest survey. Your feedback is greatly appreciated.

10/10 Excellent

Quinten

Travelled with family
Liked: Cleanliness, staff & service
No indoor pool
Stayed 1 night in Feb 2024
Response from RDOS on Feb 5, 2024
Thank you for being our guest and for completing the guest survey. We are sorry that our property does not have an indoor pool. The Holiday Inn Express Airport West has the indoor pool amenity.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property & front desk staff, the only thing I didn't like was, you couldn't get in any doors to the property except for the front door! Great exercise 😉!
Stayed 1 night in Feb 2024
Response from RDOS on Feb 5, 2024
Thank you for completing the survey and for being our guest. Our exit and entry doors are key access only as a security measure they are on an automatic timer.

8/10 Good

Davoyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was great. Expedia should let customers know if there is a deposit at the hotel.
Stayed 1 night in Feb 2024
Response from RDOS on Feb 5, 2024
Thank you for completing the survey and for being our guest.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from RDOS on Jan 31, 2024
Thank you! We hope you consider the Holiday Inn Airport Area North on your next return visit to Indianapolis.

10/10 Excellent

DAVID, EDWARDSBURG

Liked: Cleanliness, staff & service, property conditions & facilities
This is a common launch point for us when we fly out of Indianapolis. Great facilities and timely shuttle.
Stayed 1 night in Jan 2024
Response from RDOS on Jan 26, 2024
Thank you being our guest and for completing the guest survey. Thank you for the 5 out of 5 guest satisfaction score.

2/10 Terrible

Dusty

Stayed 1 night in Jan 2024
Response from RDOS on Jan 26, 2024
Thank you for completing the guest survey.We are sorry that your experience was not favorable. I hope that you contacted our staffwhile on property to address any and all issues regarding your stay.