Ratings based on 1,102 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisville, KY

Upgrade isn't always a good thing

Posted 12-Sep-2014
Cons: The fitness room definitely needs a fan or two in there. Being right next to the pool, it was rather stuffy in there.
Location: Close to Castleton Square Mall
Stayed for a 2 day conference and had made my reservation more than a month in advance. When I checked in, there were no more single-king rooms so they 'upgraded' me to a suite with a full bed -- no big deal as it was just me and I'm a little more than 5 ft tall. It turned out to be a room that would be better used for a hospitality suite -- conference table w/ 10 chairs, couch plus 2 chairs, kitchenette, very small closet, normal size or smaller bathroom (I've stayed here before and I remember the bathrooms being larger in the regular rooms), and the full size bed was actually a Murphy bed that folds up into the wall. The bed was too soft, not all the lights worked so there was no reading in bed, and the phone and alarm clock were tucked away in a cubby so that I couldn't see the clock from the bed. The TV (while a nice, normal size flat-screen HDTV) was directly across the room from the bed so it was difficult to watch TV while sitting on the couch or in one of the chairs (had to sit in one of the uncomfortable office chairs or watch from the bed and turn the volume up very high to hear across the room).
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Sep-2014
Very conveniently located on the north side of indianapolis. Room was nice, but nothing too special.
4 out of 5
Recommended
for Everyone
by A verified traveller

Get the breakfast package!

Posted 9-Sep-2014
Clean and quiet. Nice. Wished it had an outdoor pool ( I understand it gets cold in Infianapolis!) great location. Lots of restaurants and shopping. Great breakfast bar! Loved the lox and capers!! Yum!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Sep-2014
Cons: Free Wy Fy
real Nice but to have to pay for Wy fy was sort of annoying.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Sep-2014
Hotel was convenient to Fishers, Carmel and Castleton as we were there for a house hunting trip. It wasn't too far to head to downtown Indy either. Room was quiet and comfy. Breakfast buffet was very good with nice hot and cold options. We stayed Friday to Monday on Labor Day weekend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Sep-2014
Great hotel for a great rate. Close to what we needed to do in Indianapolis. Would definitely stay again.
1 out of 5
by A verified traveller from detroit, mi

Worst hotel I have even stayed at that was markeda

Posted 7-Sep-2014
First wifi didn't work in room so moved to another. Then that room the air didn't work. I had to hack the VIP mode to get air. It took three hours to cool off. Then I had the fatest steak ever from room service. The bathroom was tiny and broken tile.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario

2 Nights Stay

Posted 2-Sep-2014
Pros: Easy accessibility to the Interstate. Our room was held for us , as I called ahead and informed them of a later ( than expected) check in time.
Cons: Orange Pekoe tea bags in the Tea selection.
Location: Indianapolis Speedway Eagle Creek Conservation Area Broad Ripple Shopping Childrens' Museum
Stayed for 2 nights as we were visiting family near by. Bed was extremely comfortable. Pillows nice and fluffy . Linens clean and crisp. Front desk personnel were very pleasant and accommodating. Greeted by ALL hotel staff while we were there. Appreciated having a coffee dispenser at the front desk in the morning as we were heading out to meet family for breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Nice hotel, good location

Posted 1-Sep-2014
We just needed a nice hotel to basically sleep in after a concert so we weren't driving all night home. It met all our expectations and then some. We didn't spend a lot of time here, but the hotel was very accommodating and the staff was exceptionally nice. The only real issue we had was that the a/c in our room didn't work well and it was incredibly hot in there. I had it on high with the temp as low as possible and we still roasted. But overall it was a decent stay..
1 out of 5
by A verified traveller

Hotel Hell

Posted 1-Sep-2014
Pros: Nothing guess I expected too much
Cons: Better training for staff
Location: was there on business so really didnt have time.but I also didnt notice any info about things to do.
When you say the word Hilton you expect good things.This did not happen service terrible.vending machine broken.Which was worse than you could think if you ever tasted Indiana water. AC in room broke.