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Reviews of Baymont by Wyndham Indianapolis West

2.5 out of 5
Baymont by Wyndham Indianapolis West
3850 Eagle View Dr, Indianapolis, IN

Reviews

5.8
Rating 10 - Excellent. 140 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 239 out of 1001 reviews" "
Rating 4 - Poor. 200 out of 1001 reviews" "
Rating 2 - Terrible. 201 out of 1001 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The hallway could be a little better and clean
Stayed 1 night in Apr 2024

8/10 Good

Judith

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property appears worn out and in need of simple repairs and updating
Stayed 2 nights in Apr 2024

6/10 Okay

Mathew

Disliked: Staff & service, property conditions & facilities
According to the website, a credit card was only needed to hold the reservation until arrival. I planned on paying cash when I arrived, but was told my card was already charged.
Stayed 1 night in Apr 2024

2/10 Terrible

Josh

Disliked: Cleanliness, property conditions & facilities
We got in our room and there was trash on the floor, there was a partiality drank beer in the fridge, the blow dryer was broken, bunch of pennies on floor around desk. Its like the made came in made beds and left.
Stayed 2 nights in Apr 2024

6/10 Okay

Vicente, Naperville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures are a bit deceptive, since the hotel is outdated. Does not appear to have been remodeled much. One positive was the TV was newer and had several channels. And the bathroom did seem to be newer. But the hallways seemed dingy, and my family stated it smelled of smoke/weed and musty. The parking lot was in front and seemed to big enough and had good lighting.
Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was fairly dirty upon entering, for example counters not wiped down, drinks/food spilled on walls from prior guests and not cleaned up. Very unsafe, window inside of room on 2nd was able to be fully opened outward with no locks on it. Exhaust fan in bathroom was disabled which was very inconvenient when showering/using the bathroom. There was a $100 deposit due at check-in that was NOT disclosed at booking. Bathrooms in the lobby were “out of order” all weekend resulting in only 1 bathroom available (the one in my room). Staff was friendly for the most part but the facility was horrible and I will not book again
Stayed 2 nights in Mar 2024

2/10 Terrible

Tameshia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: I was able to check in late. Cons: they wanted $100 cash deposit (I wasn’t told prior), the first one I got toilet didn’t have a seat & the second room the toilet wasn’t fully attached to the floor, breakfast- coffee creamer selection was LIMITED only thing available was half and half (which made me sick to my stomach for my last leg of my trip), when I went to check out he didn’t even speak to me just grabbed my key walked away & came back with my $100, the vending machines only accept cash & there were roaches I seen upon leaving.
Stayed 1 night in Feb 2024

4/10 Poor

Brooklyn

Stayed 1 night in Jan 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was great. Nice large room. Clean and as a side note the bath towels were luxury in comfort.
Stayed 1 night in Dec 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful, very clean, quiet, and smelled good. Good location, and the convenience of near by stores and restaurants were definitely a plus for me!
Stayed 1 night in Dec 2023

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place need some updates. Everything appeared to be clean, but it was old and worn out
Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Travelled with family
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheech and Chong would love it
The staff was very friendly and had no issue letting us check in an hour early. The entire hotel smells like pot and/or strong food odor at any time of day. It's rundown and in need of updating. It was clean enough considering the condition. The room had a strong mildew smell but everything worked. We only spent about 7 hours in the room to sleep before driving home. We skipped the hotel breakfast based on looks and smell of the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Glen

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Dave

Stayed 1 night in Dec 2023

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs and roaches everywhere. Everyone in my group got bitten head to toe
Stayed 3 nights in Nov 2023

8/10 Good

Jose

Stayed 3 nights in Nov 2023

4/10 Poor

miitchell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Niranjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but maintained well and clean. Friendly staff.
Stayed 1 night in Oct 2023

4/10 Poor

Kevin, Warren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They said I would get my $100 deposit back. We dont smoke, but I never got it back. Do NOT believe them when they say that.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

paul

Key stopped working.. bathtub needs attention.. hot water way too hot … refrigerator made noise ..
Stayed 2 nights in Oct 2023

4/10 Poor

Lisa

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
There was little to no cleaning being done anywhere in the building. The breakfast was well below parr. The front desk person was nice.
Stayed 2 nights in Oct 2023

6/10 Okay

maysheng

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
OK stay.
Check in was easy. Staff was nice. Beds are small but comfy. The overall room was OK. My room had a weird smell. Some staining on the pillow case and staff claimed they didn’t have any more pillows to give us a clean one. For under $100/night it was fine.
Stayed 1 night in Sep 2023

8/10 Good

Allyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the pkace I wanted to go dancing at.
Stayed 1 night in Oct 2023

6/10 Okay

Hal

Travelled with family
Liked: Cleanliness, staff & service
There were bugs in the bathtub. Although the breakfast was supposedly available until 9:30, upon arriving at the area by 8:40 we found most of the items gone: there were no eggs or meat ( containers were empty), there was no orange juice, and the batter for the waffles was gone along with the syrup…very disappointing.
Stayed 1 night in Sep 2023

8/10 Good

jessica

Stayed 1 night in Sep 2023

8/10 Good

Christopher

Stayed 4 nights in Sep 2023

6/10 Okay

Charla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
It served the purpose of a place to sleep. Bedspread had stains and the tub was filthy so we were not able to yale a shower.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2023

4/10 Poor

Partha

Disliked: Cleanliness, staff & service, property conditions & facilities
The sink did not drain so they shifted to the next room, where the bathroom door does not close. The previous occupant's rubber bands and bindis were on the floor. Betel spit marks on the wall by the waste bin in the room. The bathroom did not have a waste basket. The reception person said he would take care of it but never came. When we were parking in the night a woman started screaming at us and in the morning was roaming around the car park area barefoot, still screaming.
Stayed 1 night in Sep 2023

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here.
Don't stay here!! Dirty carpet, crumbs in the chair, no phone -only wires on the floor, toilet not seated correctly-clanked loudly when sat upon, absolutely NO handle present with which to turn on the shower!!! The bed and bedding were the only clean items in the room.
Stayed 1 night in Sep 2023

6/10 Okay

Jodi

Travelled with partner
Liked: Amenities
Well we had music playing right outside our room load enough that shook the windows at 230 in the morning! U walk down the hallway and all u smell is weed! They were remodeling but the carpet wasent laid down right at all it was a tripping hazard for sure! They picked and chose what day they did housekeeping while were were there! They charged us an extra 100 for damages if there was any and I paid cash and they said it would be refunded well I paid half cash and card for the room and when we went to check out hh claimed money woikd go back to card so we shall wait and see….we weren’t told till check in about the extra 100 I booked this cause it was cheap and very close to where we were going but then turned into an extra 100 we dident really have
Stayed 3 nights in Sep 2023

4/10 Poor

Carlos

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean people bumming cigarettes outsi
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Tina L.

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Art

Stayed 1 night in Sep 2023

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Looks Are Deceiving
Not the cleanest. Cockroaches found in the bathroom. Door key would not work, had to be moved to a different room, from king size bed to 2 queen sized beds. The breakfast was not the that good. They had closed the pool for renovations in the middle of the summer! It looked good from the outside.
Stayed 5 nights in Aug 2023

4/10 Poor

Latoya

Disliked: Property conditions & facilities
Shower wouldn’t drain. Housekeeping did not Vacuum my room. Stains on the sheets.
Stayed 5 nights in Aug 2023

4/10 Poor

Evette

Travelled with group
Disliked: Cleanliness, amenities
The room was not cleaned right. Floor was not vacuumed all the way up. Bed sheet had a couple stains on it.. the room did not look nothing like what was advertised on Expedia.
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Travelled with group
Disliked: Staff & service, amenities
just dont stay at this place
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the hotel was nice. A few things that needed improvement. Safety bar should be in shower for all rooms and some kind of slip prevention in shower. Just for safety. Room also smelt like smoke but it wasn’t really bad. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Edwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does not say there is $100 deposit for stay for damage to room. This needs to be posted when checking in on website.
Stayed 1 night in Sep 2023

8/10 Good

Ricky

Stayed 1 night in Aug 2023