Front of property

Reviews of Hotel Pavia

3.5 out of 5
Hotel Pavia
139-14 Simgok-dong, Wonmi-gu, Bucheon, Gyeonggi

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 92 reviews" "
Rating 8 - Good. 24 out of 92 reviews" "
Rating 6 - Okay. 20 out of 92 reviews" "
Rating 4 - Poor. 11 out of 92 reviews" "
Rating 2 - Terrible. 9 out of 92 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there was bigger window. But overall our stay is okay. Cleanliness is good.
Stayed 1 night in May 2021
Response from GM on May 15, 2021
고맙습니다 창문 크기는 전체 객실이 같습니다 테라스 스위트만 큽니다

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from 프론트 on Jun 28, 2020
저희 호텔을 이용해 주셔서 진심으로 감사합니다 :)

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was close to station and many dining options. Easy to find and get around.
Stayed 3 nights in Feb 2020
Response from 1 on Feb 26, 2020
고맙습니다 다음에 오시면 더 잘 모시겠습니다

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 프론트 on Nov 21, 2019
저희 호텔을 이용해 주셔서 진심으로 감사합니다!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Wanted to like it
We definitely didn't have a good experience at the hotel. The floor was dirty when we arrived (they swept it clean on the second day) and the sheet had very clear stains which I couldn't stand. Additionally, the in-room wifi and desktop computer that were advertised didn't work at all. The location of the hotel was super convenient though.
Stayed 2 nights in Sep 2018
Response from GM on Sep 21, 2018
I'll do it better.check when you next time visit my hotel

6/10 Okay

Cookie C, australia

Liked: Cleanliness, staff & service
decent hotel :)
The hotel is only a few minutes walk to bucheon station where the majority of shops and a huge market is.. so that's a big plus. Staff were great and helpful. The room is quite good - has everything a hotel should have. There's also a computer with a variety of foreign and Korean movies which you can link to watch on the TV - good for those lazy nights. ONLY CON is the hard bed - there's no cushioning from the mattress at all. We had to layer with 3 extra blankets before it was standardly comfy enough to sleep. Still get that sore back and shoulders in morning. But hey, we didnt pay much for this room so you get what you pay for. ^^
Stayed 4 nights in Apr 2018
Response from GM on Jun 6, 2018
Thank's you stay our hotel and ours mattress is Latex.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
I can hear noise from side rooms.
Stayed 3 nights in Dec 2017
Response from Jully on Jan 10, 2018
I'm sorry. I will try to fix the complaint.

10/10 Excellent

Galean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and Value for Money
It was perfect, the location, the area, service, cleaniness, staffs and service. For the pricing that I’m paying, I can say this is the best hotel to stay if we are at that area.
Stayed 3 nights in Dec 2017
I am honored to read such a review. I will do my best to be a good memory. Thank you:)

8/10 Good

Wook

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good!
Quite a good hotel for a business trip

6/10 Okay

Min Sung

Liked: Cleanliness
Disliked: Staff & service
Ok stay
The staff were not friendly in the front desk.the room temperature was tricky to use

6/10 Okay

Verified traveller

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff are fluent in English and very friendly. Free breakfast buffet. Good location. Will come again!

2/10 Terrible

Joosin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from GM on Apr 29, 2022
더 좋은 이미지 드리도록 준비하겠습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from GM on Jan 10, 2022
고맙습니다

6/10 Okay

EUNJU

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2022
Response from GM on Jan 5, 2022
고맙습니다 다음에도 이용 부탁 드립니다

8/10 Good

TAE HYEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from GM on Nov 9, 2021
고맙습니다

8/10 Good

MYEONG SOOK

Liked: Staff & service, property conditions & facilities, room comfort
후기
일단 직원분들도 굉장히 친절하셨고 객실도 생각보다 넓어서 사용하기 편했습니다 다만 입실했을 때 세면대에서부터 침구류에 머리카락이 다수 보이더라고요ㅠ 한 두개면 저도 그러려니 하는데 계속 보이는 머리카락에 조금 찝찝했네요 이 외에는 모두 만족했습니다
Stayed 2 nights in Jul 2021
Response from GM on Aug 3, 2021
죄송합니다 고객님 그럴 일이 있으실때는 프론트로 연락해주시면 조치를 취해드리겠습니다 죄송합니다..

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 더러웠어요.
Stayed 1 night in Apr 2021
Response from GM on Apr 30, 2021
불편을 드려 죄송합니다 다음에 이런 경우 프런트로 바로 전화 부탁 드립니다

10/10 Excellent

youngsun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장숙박
만족스런 숙박이었어요
트윈룸
Stayed 1 night in Jan 2021

4/10 Poor

Taeheun

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2020
Response from GM on Dec 27, 2020
고맙습니다 더 좋은 모습 보이도록 노력하겠습니다

4/10 Poor

Ji Sung

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
침구좀 바꾸시죠
직원들은 상당히 친절하시네요. 다만 추가로 받은 매트리스가 어린이용 바닥소음방지용 매트네요. 딱딱해서 너무 힘들었습니다. 이불도ㅠ넘 오래된것이에요 바꾸세요좀 아무리 오래된 호텔이더라도 화장실은 좀 곰팡이도 없애놓고 해야죠... 주차는 편했고 직원들은 정말 친절했습니다. 미역국에 밥말아먹은 간단한 조식도 괜찮았어요.
Stayed 1 night in Nov 2020
Response from GM on Nov 22, 2020
불편을 드려 죄송합니다 화장실 줄눈 곰팡이제거는 가별히 관리하도록 하겠습니다

4/10 Poor

SOON OK

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from GM on Sep 28, 2020
고맙습니다 즐거운 추석 명절 되세요

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
그럭저럭 만족이요
Stayed 1 night in Aug 2020
Response from GM on Aug 24, 2020
고맙습니다 더 만족하시도록 노력하겠습니다

10/10 Excellent

geun deog

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from 프론트 on Aug 12, 2020
고맙습니다 항상 10점 만점 받도록 준비하겠습니다

4/10 Poor

Seungmo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
방에 담배냄새가 많이 나는데 그것을 방향제로 없애려고 하니 이상한냄새 머리가 아픔 그리고 눅눅해서 그런지 침대 밑에서 벌레가 나옴
Stayed 1 night in Aug 2020
Response from 프론트 on Aug 12, 2020
불편을 드려 죄송합니다 금연호텔로 운영하고 있는데 일부 고객께서흡연 하신 후 탈취제를 사용합니다 그리고 객실내에는 향균 향을 비치하고 있습니다

8/10 Good

inju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
금연구역인데 담배냄새가 나요
건물 전체 금연구역이라 했는데 어디서 들어 오는건지 담배 냄새가 났어요 담배하고 전혀 상관없이 사는 사람은 아주 예민합니다 어지럽거든요 심하지는 않았지만 창문도 닫았는데 어디서 들어 오는건지 모르겠습니다 다른건 좋아요 아침식사는 맛있고 좋았습니다
Stayed 1 night in Jul 2020
Response from GM on Jul 20, 2020
고맙습니다 불편하게 한점 죄송합니다 다음에 오셔서 이런일 있으시면 프런트로 바로 전화 주시기 바랍니다 금연호텔인데 일부고객께서 창문을 여시고 흡연 한것 같습니다

10/10 Excellent

SOONGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 짱!!
가성비 좋았구요 지하철역이 가까워서 매우 편리 했음~~
Stayed 1 night in May 2020
Response from 파비아호텔 on May 28, 2020
감사합니다 고객님 다음번에도 만족하실수 있도록 노력하겠습니다!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
자주방문하는곳인데 깔끔해요
Stayed 1 night in Mar 2020
Response from 프론트 on Apr 13, 2020
저희 호텔을 이용해 주셔서 진심으로 감사드립니다!

8/10 Good

MYUNG CHOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원 모두 일정한 유니폼이나 복장을 하면 좋겠고 상세한 조명 스위 위치와 CABLE TV 사용법 안내가 아쉽군요.
Stayed 2 nights in Jan 2020
Response from 1 on Feb 26, 2020
고맙습니다 리모컨에 안내 문자와 안내서 비치되어 있는데 확인하겠습니다

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2020
Response from 1 on Mar 30, 2020
고맙습니다 더 세심하게 관리하겠습니다

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jan 2020
Response from GM on Jan 31, 2020
고맙습니다 더 정성껏 모시겠습니다

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
대부분 만족, 흠이라면 방에서 냄새가 남!
Stayed 4 nights in Jan 2020
Response from GM on Jan 29, 2020
고맙습니다 입실시 냄새가 나면 프런트로 연락주시기 바랍니다

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
入房有好大的煙味,要關空調,再打開窗才散味,但外出後,煙味會還在。燈會自動關。早餐選擇款式不多,時間短。
Stayed 1 night in Jan 2020
Response from GM on Jan 29, 2020
这是一间禁烟客房,但对不起客人吸烟后房间没有正确通风。

10/10 Excellent

Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel to korea
Stayed 4 nights in Oct 2019
Response from 프론트 on Nov 21, 2019
저희 호텔을 이용해 주셔서 감사합니다.

2/10 Terrible

Jeong hee

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from . on Nov 21, 2019
.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from . on Nov 15, 2019
.

2/10 Terrible

Meenjee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다신 가고싶지않음 털이...침대옆에돌아다니고 세면대에는 쇳물냄새남 ㅋㅋㅋ 진짜 다신가고싶지않음 최악
Stayed 1 night in Aug 2019
Response from 총지배인 드림 on Aug 19, 2019
고객님께서 지저하여주신점고맙습니다 죄송하지만 머무셨던 객실번호라도 알려주시면 고맙겠습니다 세면대에 쇳물냄새가 난다는것은 큰문제입니다 저희호텔은 상수도 직수를 사용합니다 꼭 부탁드립니다

10/10 Excellent

MIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
富川駅近くのホテル
富川滞在時によく利用しています。カウンターには日本語が少しできるスタッフの男性がいるので、日本人にとっては安心だと思います。また、お部屋の中もキャリーケースが広げられる広さで満足しています。また利用させていただきたいと思います。
Stayed 2 nights in Aug 2019
Response from GM on Aug 19, 2019
ありがとうございます、次に来たらもっとよく奉仕いたします

10/10 Excellent

Seungmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
리모델링을 해서 좋아졌다. 그러나 방안에서의 담배냄새는 어떻게 해야할까....
Stayed 1 night in Jun 2019
Response from jenny on Jul 24, 2019
고객님 저희 호텔은 전객실 금연객실 입니다. 하지만 방안에서 몰래 흡연을 하시는 고객님들 때문에 저희도 어려움을 많이 느낍니다. 다음부턴 좀 더 세밀히 체크 후 안내 해드리겠습니다. 불편을 드려 죄송합니다.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントスタッフさんは親切、部屋は不潔!/친절한 프런트, 더러운 방
先に現地入りしている友人と同じ宿にしようと思い今回このホテルにしました。 まず名前には「ホテル」とついていて規模も大きいですが室内は完全に「韓国の典型的なモーテル」です。 フロントスタッフの女性は親切で愛想も良く、他のお客さんへの接客を見ても好感を持てる雰囲気でした。 部屋に入ると、写真とは大違いです。 写真より相当狭いと思った方がいいと思います。自分は一泊だけで1人だったので特に広さには不満はありませんでしたが、二人だと不便だと思います。(スタンダードのダブルベット一つの部屋でした) 掃除が全くダメで不潔だったのでとてもへこみました。 ・「消毒済」の帯がかけられたトイレの蓋を開けると長い髪の毛が数本便座についたまま ・洗面台の中にも髪の毛、ベッドを見ると枕に髪の毛、布団をめくると中にも髪の毛と大きな綿埃 ・同じく「消毒済」的なことを書いているビニール袋に入れてあったヘアブラシには、絡みついたままの大量の髪の毛。 モーテルのヘアブラシを使う事は無いけれどここまで汚いブラシは初めてでした。 ・テーブルは拭いていないようで何か前の人が食べたものが乾いた跡が付いていてベタベタ。 ・床もおそらく拭いていないようで何か筋のようなものが残っていて何の汚れかわからないだけに気持ち悪かったです。 裸足では歩きませんでした。 とは言えこの状態の部屋に置いてあるスリッパを履く気にもなれなかったので靴下のままで過ごしました(翌朝になって気付いたのですがベッドの足元にはスイカの種が3つほど落ちたままでした)。 ・朝食も写真と大違いで残念な内容です。サービスで付いてるだけだとはいえ、出発まで時間に余裕あれば食べずに外に行きたかった...という感じです。 ・エアコンは全館フロントで温度設定をしているのか故障だったのか、室内の温度操作は作動しませんでした。一度強風にすると19度位の強風のままになって死ぬほど寒い思いをしました。フロントに行って止めてもらわないとリモコンはオンオフしかできないようで、さらにはそのリモコンも壊れてたのか、全く言うことをきかずでした。 他の方のレビューを見たら高得点で書いている方もいらっしゃるので、もしかしたら掃除の担当によって、あるいは日によって、ムラがあるのかもしれませんが、今回みたいにハズレを引いた時はほんと最悪です。 正直言って勧めませんし二度と泊まりません。
Stayed 1 night in Jun 2019
Response from GM on Jun 28, 2019
불편을 드린점 진심으로 죄송하고 송구스럽습니다 더 세심하게 점검하고 관리하도록 하겠습니다

8/10 Good

Hae kyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from jenny on May 31, 2019
저희 호텔을 이용해 주셔서 진심으로 감사합니다.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
空調の温度が部屋で調節できないため、時々、部屋が暑く感じられた。 夕食に行く時にタクシーがなかなか来なかったため、ホテルの方が車で店まで送って頂けたので助かりました。
Stayed 2 nights in Apr 2019
Response from GM on May 6, 2019
고맙습니다 다음에 오시면 더 잘 모시겠습니다

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
ウォシュレットが欲しかった
Stayed 1 night in Apr 2019
Response from GM on May 6, 2019
비데 설치를 검토 하겠습니다

8/10 Good

red, Seoul, kr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사가 포함되어 좋았지만 방이 너무 작고 불편했어요. 직원분들은 엄청 친절하고 좋았음. 주변 편의 시설이 좋았음
Stayed 1 night in Apr 2019
Response from 프론트 on May 3, 2019
불편을 드려 죄송합니다.고객님. 더 노력하는 파비아가 되겠습니다.

8/10 Good

chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from 프론트 on Mar 26, 2019
저희 호텔을 이용해 주셔서 진심으로 감사드립니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
交通便利、吃的很方便
Stayed 1 night in Mar 2019
Response from 프론트 on Mar 16, 2019
感谢您使用我们的酒店

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
외출하고 돌아오면 전부청소가 되어있어서 좋음. 위치도 역이랑 가까움. 편의점도 가까움
Stayed 2 nights in Jan 2019
Response from GM on Feb 22, 2019
저희 호텔을 이용해 주셔서 진심으로 감사드립니다.

10/10 Excellent

soo hyun

Liked: Staff & service, room comfort
주변에 식당과 놀 곳도 많고 특히 직원분들이 친절하셨어요.무료 조식도 맛있었구요.
Stayed 1 night in Feb 2019
Response from GM on Feb 13, 2019
고맙습니다 언제든지 후론트에서 궁금하신 사항 문의해 주세요 정성껏 안내해드리겠습니다

6/10 Okay

Verified traveller

Disliked: Room comfort
쏘쏘
방온도를 높여도 따뜻해지지 않음. 옆방소리가 너무 잘들림. 어매니티나 음료등은 모텔같음. 충전기 많은건 좋음. 조식은 그냥 배만 채운다생각하면됨 직원분들은 친절하심
Stayed 1 night in Jan 2019
Response from 프론트 on Jan 21, 2019
안녕하세요 고객님. 저희 호텔은 중앙난방으로 프론트에서 보일러 조절이 가능합니다. 방에 문제가 있을 시 프론트로 연락을 주시면 바로 해결해 드립니다.불편을 드려 죄송합니다. 좋은 하루 되세요.감사합니다.

6/10 Okay

Eric Wooseok

Stayed 2 nights in Jan 2019
Response from 프론트 on Jan 7, 2019
저희 호텔을 이용해 주셔서 감사합니다.