Exterior

Reviews of Best Western Premier Incheon Airport

4 out of 5
Best Western Premier Incheon Airport
48-27, Gonghang-ro 424beon-gil, Jung-gu, Incheon, Incheon

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1148 reviews" "
Rating 8 - Good. 367 out of 1148 reviews" "
Rating 6 - Okay. 166 out of 1148 reviews" "
Rating 4 - Poor. 82 out of 1148 reviews" "
Rating 2 - Terrible. 35 out of 1148 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan, Auburn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and patient
Stayed 1 night in Mar 2024

10/10 Excellent

XIANGDONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good.
Stayed 1 night in Mar 2024

8/10 Good

Christopher, Las Cruces

Liked: Cleanliness, property conditions & facilities
Standard airport hotel. Good news: close to airport. Bad news: close to airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and front desk staff is very nice and helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
This place is good only if you are planning to go to the airport. Hotel offers hour transport to and from the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Lianghong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the shuttle service to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

pradeep

Travelled with family and small children
Nice
Stayed 1 night in Mar 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

kamran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 3 nights in Mar 2024

6/10 Okay

Wei

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The employees are very nice and friendly, but the property is quite old and a lot maintenance needs to be done.
Stayed 1 night in Mar 2024

8/10 Good

SOOJIN

Liked: Amenities, property conditions & facilities
Easy to access airport
Stayed 1 night in Mar 2024

6/10 Okay

irina

It was close to the airport but not much in hotel . Shuttle ONLY went to one of the terminals , airport bus near buy -but it was very cold ...
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the local bars and restaurants in the area
Stayed 1 night in Mar 2024

10/10 Excellent

Sooyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Was good place, willing to recommend others.
Stayed 1 night in Mar 2024

8/10 Good

Chrishenlal

Stayed 1 night in Mar 2024

6/10 Okay

AyeAye, Daly City

Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Feb 2024

6/10 Okay

Yinan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very old and tired hotel. Staffs are friendly and helpful but being so close to the airport made it noisy. The sheets are clean but the carpets and walls are old and stained. Facilities can really be better. You have to pay for breakfast, but shuttle bus to airport is free of charge and runs every hour. the rooms def need a refresh. AC works.
Stayed 1 night in Feb 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean and quiet room, and easy access to ICN.
Stayed 1 night in Feb 2024

6/10 Okay

John, Ewa Beach

Travelled with partner
Liked: Staff & service, amenities
Best Western Premier Airport Hotel is a large free standing hotel with a restaurant in the lobby and with pretty much nothing else within walking distance except a 7 eleven type store nearby. My room was good sized but strangely it didn’t have a couch or chair to sit on. The only thing to sit on was the bed which was soft and probably past its useful life. The whole place inside and outside could use a good deep clean. The staff was excellent and the restaurant was good. The hotel is just a few minutes from the airport and is used by the pilots and flight attendants.
Stayed 1 night in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. Breakfast was very good and reasonable Clean and safe location.
Stayed 1 night in Feb 2024

4/10 Poor

Carlos A

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated, old, only good thing was accessibility. Close to airport but only to sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Feb 2024

6/10 Okay

FAITH

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Altanchimeg

Stayed 1 night in Feb 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Clean and reasonable. However the room lacked a chair, which would have helped me in several ways. I also would have preferred a carpeted floor.
Stayed 1 night in Jan 2024

8/10 Good

Wu

Travelled with family
Liked: Cleanliness, staff & service
Need shuttle buses to the airport,not so convenient
Stayed 1 night in Jan 2024

4/10 Poor

HUI, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean and hair saw in bathroom. The carpet is old and dirty. Entire property condition is out of date. Location is good for transfer.
Stayed 1 night in Jan 2024

6/10 Okay

Jae, Emeryville

Business traveller
Disliked: Amenities, property conditions & facilities
I will not stay at Best Western Premier Incheon Airport. It wasn't worth of the money.
Stayed 1 night in Jan 2024

6/10 Okay

xiao

Stayed 1 night in Jan 2024

10/10 Excellent

Eugene

Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a friendly staff and close to airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel with a courteous staff. Excellent breakfast buffet, fantastic shower! We’d stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Clayton jay

Liked: Property conditions & facilities
nice place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Hwa, Daly City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb. Appreciated hotel shuttle from and to airport (ICN). The restaurant is very good and cheap price for the quality. The staff are very friendly and kind. I would stay again in this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Cecille

Stayed 1 night in Jan 2024

10/10 Excellent

Priyanka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

JIN WOO, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport and pick up/drop service. very good.
Stayed 1 night in Dec 2023

6/10 Okay

jinny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Something noise and breakfast buffet wasn’t good enough
Stayed 4 nights in Dec 2023

2/10 Terrible

Mya

Travelled with partner
Disliked: Staff & service, amenities
Poor service at the front desk. The room has no air conditioning, although there is an air-conditioning unit and the light keep blinking right above our bed and kept up at night from sleeping. The room is not well ventilated and too warm to sleep. Overall,terrible experience.We will not stay there ever again.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stores, restaurants, even a few bars if you want a drink or two.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott, ENNISMORE

Stayed 1 night in Dec 2023

4/10 Poor

Ah ju

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Environment was quite good and food was not bad, there was no chairs in the room and bedding was small. Accessibility to the airport was good.
Stayed 1 night in Dec 2023