Property entrance

Reviews of Incheon Airport Hotel Oceanside

3.5 out of 5
Incheon Airport Hotel Oceanside
40, Masiran-ro, Jung-gu, Incheon, Incheon

Reviews

7.4

Good

Rating 10 - Excellent. 219 out of 865 reviews" "
Rating 8 - Good. 307 out of 865 reviews" "
Rating 6 - Okay. 188 out of 865 reviews" "
Rating 4 - Poor. 83 out of 865 reviews" "
Rating 2 - Terrible. 68 out of 865 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good for this hotel staying.
Stayed 1 night in Mar 2024

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very unpleasant guy at the front desk. Mattress on the bed was upside down (spring side up!), needed to turn it over and remake the bed.

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Blood stained blanket
Stayed 1 night in Jan 2024

6/10 Okay

m

Stayed 1 night in Dec 2023

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 3 nights in Dec 2023

6/10 Okay

Nicholas

.
Stayed 4 nights in Nov 2023

8/10 Good

Elora

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smelled nice, comfy bed, and kind staff
Stayed 1 night in Oct 2023

2/10 Terrible

COLIN

Disliked: Staff & service, amenities, property conditions & facilities
there was a jug ,a fridge when i asked the manager for a tea bag ,some milk ,a d sugar he said no he could not help me bad service.
Stayed 1 night in Aug 2023

8/10 Good

Fredrick kendong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to beaches. I liked it
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I dont recommend this hotel
The aircon is not cold, no standard outlet, were party of 5 but we only have 1 big towel,the staff is not helpful, the bed is comfortable though,Not recommended
Stayed 1 night in Aug 2023

8/10 Good

anh tuyet

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

Nicoletta

Disliked: Cleanliness, property conditions & facilities
The pictures on Expedia do not represent reality. The building is old, the air conditioner is noisy, the room has only one small window, so you can choose between not sleeping for the noise or for the heat. My bed linens were dirty. I found out all this right away and requested a refund. The hotel Manager refused to give it to me saying it was a non refundable fee. I wish I could upload pictures.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Incheon Oceanside Airport Hotel - very nice
The service was excellent. The cleanliness was the best bud ever seen. I picked this place due to its proximity to a maglev train station. However, the train was out of service and I had to use a taxi. Between pictures and my rusty Korean, I got here ok, but would’ve preferred the train.
Stayed 1 night in Jun 2023
Response from 호기심천국 on Jun 13, 2023
Hello, thank you for using our hotel. The maglev train is scheduled to resume in October this year.Hotel pick-up or sending is available upon request.We are sorry to hear about the inconvenience caused by the non-operating of the Maglev Train.

10/10 Excellent

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1. The property is walking distance to metro lines 5&6 from where one can travel to any point in Tianjin. 2. Cabs are waiting right outside if one wants to take a cab. 3. Front desk staff are extremely helpful and work to resolve any issue immediately. 4. Room is clean, quiet and spacious. 5. Morning breakfast in hotel is decent. If one is missing traditional Tianjin breakfast those shops are also close by as well. All in all this is a great value for all of our needs without paying excessive money. 5-stars*****.
Stayed 1 night in May 2023

10/10 Excellent

Stormy

Stayed 1 night in May 2023

8/10 Good

Enkhbaatar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if transportation to the property is explained.
Stayed 1 night in May 2023
Response from 호기심천국 on Jun 13, 2023
hello. There is no station close to the subway, but I think you posted it by mistake. Please note that the bus stop close to the hotel is 5 minutes away and the maglev train is scheduled to operate in October 2023.

6/10 Okay

Jasmine

Liked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Kali

Stayed 1 night in Feb 2023
Response from 오션 on Mar 10, 2023
안녕하세요이용해 주셔서 감사합니다

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from eric on Mar 21, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020
Response from eric on Feb 21, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

6/10 Okay

Verified traveller

Good value for the price. Airport shuttle service.
Stayed 1 night in Feb 2020
Response from eric on Feb 13, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

6/10 Okay

Marieta, CALGARY Alberta

Liked: Staff & service
Hotel is quite old but clean, staff are great there’s a language barrier issues but they’re helpful. Kudos to mr kang and roxane.
Stayed 3 nights in Feb 2020
Response from eric on Feb 13, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from SAM on Feb 12, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and a great breakfast. The temperature in the room is bit too warm. Excellent shower. I liked it.
Stayed 1 night in Feb 2020
Response from eric on Feb 6, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I like that there were three beds for my family. The breakfast was also delicious.
Stayed 1 night in Feb 2020
Response from eric on Feb 3, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

C, Calgary

Liked: Cleanliness, staff & service, amenities
Absolutely amazing customer service! They were friendly and very accommodating.
Stayed 1 night in Jan 2020
Response from eric on Jan 26, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sam on Jan 12, 2020
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

2/10 Terrible

peter, las vegas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
most of things are broken.airport shuttle driver is rude.power outlet most of them does not work.the 2nd worst hotel i ever stay in.
Stayed 1 night in Dec 2019
Response from S on Jan 4, 2020
Thank you for taking the time to share your detailed review. I read your comments with considerable concern and some points were discussed internally for improvement. Furthermore we will make every effort to ensure your stay will be comfortable and flawless. Your feedback is very much appreciated and my team and I will always strive to better perform and serve our guests. WITH BEST REGARDS,

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다.
가성비 대비 훌륭한 호텔입니다.
Stayed 1 night in Dec 2019

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from sam on Dec 17, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport shuttle
Stayed 1 night in Dec 2019
Response from eric on Dec 15, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from eric on Dec 7, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from eric on Nov 21, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019
Response from eric on Oct 22, 2019
Thank you for taking the time to share your detailed review. I read your comments with considerable concern and some points were discussed internally for improvement. Furthermore we will make every effort to ensure your stay will be comfortable and flawless. Your feedback is very much appreciated and my team and I will always strive to better perform and serve our guests. WITH BEST REGARDS,

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from eric on Oct 18, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not an ocean view, but nice place
Overall the place was clean. However, the view on my side of the hotel was not of the ocean. That was not a bad thing, but I would have liked to be on the other side.
Stayed 1 night in Oct 2019
Response from SAM on Oct 15, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Debbie, Des Moines, Iowa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Breakfast buffet was great!
Stayed 1 night in Oct 2019
Response from eric on Oct 14, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The theming and décor was very cute, and the location near the airport with shuttle service was quite convenient. :)
Stayed 1 night in Oct 2019
Response from eric on Oct 8, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from eric on Oct 5, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good and plenty breakfast. Free airport shuttle.
Stayed 1 night in Sep 2019
Response from eric on Oct 4, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Facilities are a little dated. Staff was very friendly and helpful
Stayed 1 night in Sep 2019
Response from eric on Oct 2, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Nathan, Billings, MT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient airport shuttle. Fast check in. Comfortable room. Good breakfast. Short walk to the beach. Friendly and professional staff. Perfect for an overnight layover. Would definitely stay here again.
Stayed 1 night in Sep 2019
Response from eric on Oct 2, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Vanessa, Vancouver, BC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made the reservation last minute from ICN airport after our international flight had a mechanical issue. Contacted hotel directly about the shuttle. Addressed me by name! I had JUST made the reservation 10 minutes before. Van arrived 20 mins later with clear instructions on where to meet it. Hotel was super clean, great bed, adorable & charming room. Delicious HUGE breakfast. All the comforts of home. Staff were amazing.
Stayed 1 night in Sep 2019
Response from SAM on Oct 2, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
I liked the large room and bathroom.
Stayed 1 night in Sep 2019
Response from eric on Sep 14, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from eric on Sep 10, 2019
THANKS

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful front desk. Shuttle prompt, at the exact time promised. Restaurants all over featuring many different kinds of seafood. Would definitely stay again
Stayed 1 night in Sep 2019
Response from Sam on Sep 8, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,

4/10 Poor

Anna, Calgary

Travelled with family
Disliked: Amenities, property conditions & facilities
I used to stay at this hotel a few years in a row during my summer trips (2005-2010), my mother also would regurarly stay there in the following years (2011 - 2018). However, for me it was the first stay since 2010 and I totally forgot that some floors have no elevator access. This time I had a child and two 23 kg bags, plus 2 carry-on bags 10 kg each. We arrived at 12am and I had to drag the bags one set of stairs down (3 floor to one level below). I was mortified when I realised that my mom must have dealt with this during her trips as well. I do not think that the staff would have offered her help. I find them pretty indifferent. Mom is in her late 60th and she would never compain of course. I just do not ever want her or myself dealing with this in the future. The hotel is slowly aging. No upgrades of any sort...some things that need to be fixed (light switch etc). Air conditioner did a good job overal, the shower was good. The bed was comfortable. So if the price is right (and it is a good price I suppose) - it is an ok place to spend a night between the flights. Otherwise - still not a huge fan of dragging heavy bags up and down stairs...
Stayed 1 night in Aug 2019
Response from Sam on Sep 9, 2019
Thank you for taking the time to share your detailed review. I read your comments with considerable concern and some points were discussed internally for improvement. Furthermore we will make every effort to ensure your stay will be comfortable and flawless. Your feedback is very much appreciated and my team and I will always strive to better perform and serve our guests. WITH BEST REGARDS,

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from sam on Aug 27, 2019
Thank you for your valuable comments and it is truly exciting to learn that your stay with us was enjoyable. Learning how our guests enjoyed while staying with us and giving us promised opportunity to assist again for next visit brings such an excitement and encouragement for us to push ourselves further for continuously improving our service. Thank you again for sharing your warm comments on our hotel and our team with us and please let me know if I can be at any assistance. We look forward to having you with us again in near future! With best regards,