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Reviews of Hôtel Cartier

3 out of 5
Hôtel Cartier
13, rue Saint Vincent, Saint-Malo, Ille-et-Vilaine

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 100 reviews" "
Rating 8 - Good. 64 out of 100 reviews" "
Rating 6 - Okay. 12 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Responsable d'hébergement on Sep 2, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Valeria

8/10 Good

L

Stayed 1 night in Aug 2023
Response from Responsable d'hébergement on Sep 2, 2023
Monsieur, Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Valeria

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was interesting to stay in the wall of the Fort. The parking was free overnight, which was a nice surprise. It is a convenient location, close to grocery store, easy to drive in and out of. Room was rather cramped but clean.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel within the walls of St Malo
We had a very good experience at this three star hotel over the August Bank holiday. The room was light and airy and the staff very friendly. The only downside was the road sweeper which arrived about 6.45 am every morning to clean the square outside which woke us up. Wasn't a problem for us as we were able to go back to sleep but it's something to be aware of. Clearly the hotel can't do anything about this.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and central location
Hotel in the middle of the old town near restaurants, bars and major sights. Rooms were small but clean, very friendly and helpful staff.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location in intra muros close to shops, restaurants and bars. Very helpful staff and 24 hour desk. Very good breakfast facilities.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Epic service
The service was great - so unbelievably helpful

8/10 Good

YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, but the bed is too soft to me.

8/10 Good

Muntis, Riga

weekend trip
weekend stay, hotel location are excellent.

8/10 Good

jim, portsmouth england

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location within walking distance of all amenities. Very friendly and informative staff. Excellent buffet breakfast. The room was a little cramped although we have had a more spacious room on a previous occasion.

8/10 Good

Michael, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cartier
hotel was ideally situated right in the heart of the city. Very clean and comfortable though room quite small. We certainly had no complaints

10/10 Excellent

Ian, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Excellent central location
Stayed 2 nights. Perfect for a short say. Very friendly & helpful reception staff. Room serviced to a high standard.

10/10 Excellent

Suz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, staff friendly and helpful. Room small but very clean and comfortable, and very quiet considering location. Would definitely stay again.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
We stayed here for one night before catching the boat back to Portsmouth. The location is fantastic, right near the middle of the Intra-Muros area, and no more than 5 minutes walk from anywhere in the walls. The hotel is lovely, modern and well kept. The room was comfortable, and there wasn't any problem with street noise from the second floor.

6/10 Okay

GWM, 92234

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ordinary in every way.
The hotel was well located inside the walls of old St Malo. That is about all you can say about it. The rooms are beyond small compared to NA hotels and most of Eorope. The shower was a joke a 10 year old skinny kid might be able to turn around in it but I doubt it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central position
As it was right in the town it was very noisy at night but probably more so than usual as a music festival on

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent hotel for the price, good location.
Very convenient location within the old city, affordable lodging and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent room clean and modern
Found everything to our liking great location staff great made our stay memorable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, especially for cyclists
Very helpful staff at reception and even knew our names when we checked in. The hotel provided bike storage in a room by reception on the ground floor which was secure so this provided great peace of mind and convenience. Would recommend the hotel to others and it's location was really central

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with great location
Very helpful staff, great location next to a plethora of shops and restaurants. The city was very quiet at this time of year which we liked. Didn't get to spend a great deal of time because we arrived late at night and left the next morning. Note since US credit and debit cards don't use the smart card system yet we had issues using cards at locations like the car park next to the water. Will definitely stay ther again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location - quality and simplicity
Could not have a better location for the heart of St Malo. The staff were friendly and helpful. Breakfast simple but good quality. Small room but perfectly adequate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quick stop for a ferry hop
good quality hotel in an easy accessible locations inside the walls of St malo. Plenty of parking close to the walls that only cost 1.40 euro a night. Well worth the money.

10/10 Excellent

Kate, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekender !!!
Perfect for a long weekend, staff absolutely so friendly and did not bother us. Rooms cleaned to perfection, great spot with having a balcony and listening to the music in the evening & on check out they allowed us to keep our room until later on - definitely will be back very soon !!!

10/10 Excellent

Berni, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cartier is a great place to stay!
Lovely hotel, would definitely recommend to others, concierge was very nice, breakfast was marvellous!! Next time we are in St Malo, we will definitely stay at Hotel Cartier again! Thank you from two happy travellers, from New Zealand.

8/10 Good

DREANA, U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE CARTIER HOTEL-VERY CLEAN-FRIENDLY STAFF-GREAT LOCATION FOR BARS AND RESTURANTS.

8/10 Good

Roxanne, Toronto Canada

Liked: Staff & service, room comfort
Nice little hotel-great location
A friend and I arrived in mid September after a week in Paris...it was pouring rain on arrival so it was great that from St Vincent gates where the bus dropped us off we were only a four minute walk away. central abnd surrounded by lovely shops and restaurants. You MUST try the Ker-Y -Pomme pastries...wow..amazing...also the Caramel Buerre Sale crepes!!! The caramel beurre sale is particular to the Britanny region..as are the Ker-Y -Pomme pastry. You have to try the oysters!!!! Anyway a great time there...plenty of things to eat and drink! ( try the Muscatel with seafood or the Britaany cider) Nice little hotel...quiet and comfortable...however the shower could have been cleaner. Friendly staff too!!

10/10 Excellent

Louise, Northern England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The hotel itself is small "but perfectly formed", the staff were exceptionally helpful and spoke excellent English. The rooms are quite compact but very comfortable and my room requests were all met. We had a small balcony overloooking the street, which was very nice. Facilities in the room were good, and the beds comfortable. We didn't have breakfast but it looked delicious and was reasonably priced. Overall this was a great choice for a short stay in St Malo, and we would definitely stay again when we go back. There are loads of restaurants in close proximity for evening meals and lunches. The hotel was better than I expected for the cost, so good value too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel cartier st malo
very convenient hotel , right in the heart of the old town. easy walk to beaches and ramparts.didnt try breakfast.room was small but very cean and comfortable staff very helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cartier Hotel - good location, small room
Hotel is in a good location, however you do have to listen to the noise from the surrounding streets during the night. The double is too small for two people and the continental breakfast was very much over priced for what was available. Otherwise the room was comfortable just wished that the bed was bigger and the breakfast should be cheaper as was not included in price

8/10 Good

michel, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

K, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but rather small
A nice hotel with a very good location in St Malo. The only downside I can think of was that the room was quite small, even for French standards.

10/10 Excellent

ana, tampa-fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice... for the price
very nice...

10/10 Excellent

T, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly staff, location couldn't be better. The rooms are medium sized and the bathrooms are big, modern and very comfortable. Definitely recommend

8/10 Good

Luigi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Soddisfatto.
Per chi desidera soggiornare a Saint-Malo intra-muros, l’hotel è comodissimo vista la vicinanza con l’ingresso di Port Saint-Vincent (2 minuti a piedi). La struttura è recentissima, arredata in stile moderno e pulitissima.
Ingresso
Stayed 1 night in Dec 2023

8/10 Good

Valérie

Business traveller
Liked: Cleanliness, staff & service, amenities
Bel emplacement intramuros. Tranquille et propre.
Stayed 1 night in Nov 2023

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Emplacement ideal. Personnel agréable.manque d'entretien
Stayed 2 nights in Feb 2021

8/10 Good

Françoise

Liked: Staff & service
Personnel accueillant et à votre écoute Au niveau hygiène de la salle de bain, limite du à la vétusté (joint de carrelage, rideau de douche) dommage
Stayed 1 night in Feb 2021

4/10 Poor

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness
Hôtel est idéalement placé mais un gros besoin d'un rafraîchissement et de mise à jour de l'équipement.
Stayed 1 night in Sep 2020

2/10 Terrible

TAHA, PARIS

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
j'ai réservé deux chambres une avec 2 lits jumeaux et une avec grand lit. Sur place, les deux chambres étaient identiques. Quand j'ai demandé de changer de chambre pour avoir un grand lit, la réponse du directeur : les deux lits sont mis côte à côte c'est la même chose, de toute façon il n'y a pas de chambre disponible.... De plus, il semble qu'aucun contrôle n'est fait : couette sale, fuite d'eau, équipement manquant ... Le directeur a été informé et il ne s'est même pas excusé HOTEL A EVITER !
Stayed 1 night in Jun 2020

8/10 Good

stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Rosicler

Liked: Cleanliness, property conditions & facilities, room comfort
Muito boa hospedagem!
As instalações muito boas, principalmente no quarto/apto. O atendimento na recepção, poderia ser melhor. Ótima localização. Indico a hospedagem!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Point fort personnel très très accueillant Situation de l etablisselent très bien placé Bien insonorisé Climatisaton ok Point faible La vétusté Des sanitaires Manque de luminosité surtout dans la salle de bain
Stayed 2 nights in Aug 2019

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi très mauvais !!! Mais plein centre
Stayed 1 night in Jun 2019