Front of property

Reviews of L'Hôtel Particulier Ascott

3 out of 5
L'Hôtel Particulier Ascott
35 Rue Du Chapitre, Saint-Malo, Ille-et-Vilaine

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 222 reviews" "
Rating 8 - Good. 62 out of 222 reviews" "
Rating 6 - Okay. 7 out of 222 reviews" "
Rating 4 - Poor. 0 out of 222 reviews" "
Rating 2 - Terrible. 1 out of 222 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location and had good, safe parking. The proprietors were very friendly and helpful. We had an excellent one night stay.
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal hotel if you're heading back to the UK on the St. Malo crrosing as only 7 mins drive from the port. Breakfast is a really good continental, all brought to the table, and they seem very used to serving breakfast slightly early so getting to the ferry on time is easy. The is parking ar the front of the hotel, but the gates are really tight and it's difficulty to get an angle at them; I found it necessary to reverse out with wing mirrors folded in (E class Merc). If you're concerned about being blocked in or getting in in the first place, there is ample free street parking outside the hotel and, I noticed, guests heading for the ferry had all street parked. For eating in the evening, your best bet is by the old port (they'll give you a map and suggestions), but it is 1.5 miles exactly; parking down there didn't look good and you probably need to reserve a table on a Sunday evening. The hotel can help you with this. The staff are charming! The rooms are good, but can be rather warm even with windows propped wide open; there is no air con. Having said all that, I would happily use again pre ferry.
Stayed 2 nights in Jun 2023

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff delightful, breakfasts huge, pleasant decor.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel near town centre
The staff here are incredible, a really warm welcome was followed up with excellent advice on things to do and where to eat despite the fact we were only in St Malo for one night. Breakfast was delicious and again with delightful service. Our room was a little small (it was the only one available when we booked) but perfectly fine for a short stay and extremely clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent hotel. Helene and her husband were extremely helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Perfect for an overnight stay prior to catching the morning ferry from St Malo. We stayed with our 6 month old and the staff couldn’t have been more welcoming or friendly (especially the gentleman on check in). Comfortable room, stylish interior and delicious breakfast. We’d stay again!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect St Malo gem
Bathroom very up to date and very well done. Real on site parking (not easy in St Malo!). Owners very kind and helpful. Good decorative order. Very clean. Well located for my purposes. Would HIGHLY recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing welcome, fabulous friendly service, great breakfast & perfect location…. We will definitely return
Stayed 1 night in Sep 2022

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive service throughout. Stayed for 2 nights while waiting to get the ferry back to Portsmouth. Will use the hotel again when we visit France again next year
Stayed 2 nights in Sep 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Efficient and pleasant check-in. Good breakfast, good service. Parking good. Good location for the ferry, good restaurant in the area.
Stayed 1 night in Sep 2022

10/10 Excellent

Eoghan Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow, wow, wow !!!
A truly amazing experience, which we hope to repeat. The owner and his wife were excellent hosts and provided us with a very warm welcome. Our room was spotlessly clean, as was the bathroom. The dining room was immaculate and again the welcome at breakfast was heartwarming.
Stayed 1 night in Aug 2022

10/10 Excellent

R.

Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms near ferry and St Servan restaurants
A great place to stay overnight with limited but good onsite parking. Very friendly owner run place and great atmosphere. A 10 minutes walk to St Servan port and excellent restaurants less busy that St Malo town. 5 minute drive to ferry back to Jersey
Stayed 1 night in Apr 2022

10/10 Excellent

Keith

Stayed 2 nights in May 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty house in a good location
The tea/coffee maker in the room used the capsules supplied - not top quality. Otherwise all was fine
Stayed 1 night in Oct 2021

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stop over
Quick and easy checkin. Friendly staff and a quiet comfortable room.
Stayed 1 night in Nov 2021

10/10 Excellent

Andrew, HUNTINGTON BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emanuel was fantastic - very friendly and informative. The location is very quiet and has a lovely back yard to relax in. Feel more like staying with friends than being at a hotel. Highly recommended !
Stayed 3 nights in Sep 2021

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pretty hotel very conveniently located for the ferry. The room was comfortable and modern.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Property was nice and quiet, and was clean throughout. Off season stay meant there was some paintwork going on. Nice continental breakfast which was lovely and generous. Best croissants in ages. Coffee and tea maker in room, complementary water. Very comfortable bed. As its a hotel in a large old house, there was some older things and the internet was patchy. Would recommend.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for the ferry next day
Run by a really nice couple who went out of their way to make sure we were happy with everything.
Stayed 1 night in Oct 2019

8/10 Good

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners where extremely attentive. They helped carry our luggage in with no problems. The breakfast included eggs to order and excellent breads jams and American coffee. The room was beautiful and large. We will visit again.
Stayed 4 nights in Oct 2019

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecery thing you want in a hotel.
Great hotel with a very friendly welcome. Well equipped, clean rooms with drinks facilities and a comfy bed. We stayed overnight before taking a ferry home. Arrived mid afternoon and took a 30 minute walk down to the Citie and went to a superb fish restaurant on the hotel owner's recommendation Breakfast was the best we had whilst touring France for 3 weeks. I would struggle to find anything to criticise. Highly recommended
Stayed 1 night in Oct 2019

10/10 Excellent

Edwin, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience .
Stayed 1 night in Sep 2019

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach and port
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was extremely helpful quiet location,off road parking, beautiful roses on the front wall
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay-great location. Room small but perfectly formed! Very clean. Lovely breakfast.
Stayed 1 night in Jul 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, lots of character and very welcoming.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in quiet area. Very friendly and helpful welcome
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and informative, welcoming, excellent service and advice ( restaurant booking etc). Very quiet area but close town and ferry port.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel and the owners couldn’t be more helpful
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is particularly well located for the travellers catching the early morning ferry from St Malo. However we did not sacrifice enjoyment for practicality. There was a row of restaurants overlooking the bay a short walk from the hotel.
Stayed 1 night in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A characterful St. Malo hotel with lovely owners
Lovely small hotel in St. Servan, just outside the main St. Malo City Walls. Very near to the ferry port and nice bars and restaurants nearby. Lovely owners who can't do enough to help.
Stayed 1 night in May 2019

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Lovely vintage hotel/ friendly staff/ great service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the building style and decoration. Helen who looked after us was an absolute joy, nothing was any trouble so friendly and welcoming. although we had trouble getting the shower to function and the water was only luke war in the morning it didn't matter as the place was an absolute find.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, warm friendly owners. Decent breakfast all good
Stayed 3 nights in Dec 2018

10/10 Excellent

Phil, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous! Beautiful hotel with incredible food and extremely helpful and friendly staff. This hotel is an absolute gem and I cannot recomend it too highly.
Stayed 1 night in Oct 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel run by a lovely couple.
Stayed 1 night in Oct 2018

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and enjoyable stay
Welcoming hosts and a pleasant and clean room in a stylish hotel. Has its own parking behind gates. We also enjoyed the optional breakfast. There were some local restaurants or we walked for about 15 mins down to the nearby beach to eat.
Stayed 1 night in Oct 2018

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here next time
E cells to welcome and friendly staff, great location, good value, great room and comfy bed, good walking distance to many sights and attractions
Stayed 2 nights in Sep 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection.
Everything really good. The manager went out of his way to be helpful. Could not fault anything. Would definitely stay there again.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Malo Hotel
Very friendly hosts
Stayed 1 night in Sep 2018

8/10 Good

shenby, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel.
The owners were lovely and v helpful with tips about where to dine etc, and the breakfast was fabulous!
Stayed 2 nights in Sep 2018