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Reviews of Mountain Club - Munnar

4 out of 5
Mountain Club - Munnar
Chinnakanal, Udumbanchola, Kerala

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathew

Stayed 3 nights in Dec 2021
Response from Sajan on Dec 28, 2021
Dear Patron, Greetings from Mountain Club Munnar ! Thank you so much for the review and ratings.It was a pleasure to be your host and we look forward to your next visit. Best wishes, Sajan , Director of Sales

6/10 Okay

safick P.P

Travelled with family
Disliked: Cleanliness
no cordination
not happy from our end
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is ok but location is far from Munar and road is under construction excess is limited
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tad out of the way but worth the experience
The Hotel was really nice. They bent over backwards to help us out. We were disappointed because the road from Munnar was closed most of the day/night, so, we couldn't go to Munnar unless we left very early in the Morning and had to be back by 5:30pm else we would not be able to come back in a reasonable time. Because of the road closure, we asked for a refund for the second night and they obliged. They were very gracious and helpful in fulfilling our requests.
Stayed 2 nights in Feb 2020
Response from Sajan on Feb 8, 2020
Dear Patron Greetings from Mountain Club Munar,Kerala ! Thank you so much for your ratings.Look forward to your next visit. Best wishes, Sajan

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very tranquil and place is very serene and beautiful
Stayed 1 night in May 2019
Response from Sajan on May 14, 2019
Dear Sir/Madam Greetings from Mountain Club Munnar ! Thank you so much for acknowledging our services and sharing it with fellow travellers. It was a pleasure to be your host and we look forward to your next visit. Best wishes Sajan Joseph

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, and courteous staff. The cottages were very nice and cosy with a lovely view of the mountains and valley
Stayed 2 nights in Dec 2018
Response from Sajan on Dec 31, 2018
Dear Patron Greetings from Mountain Club Munnar ! Many thanks for the review and ratings. Glad to know that we could live up to your expected levels. It was a pleasure to be your host and we look forward to your next visit. Best wishes and regards Sajan Joseph

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful, polite and cheerful. Ambience is great. Cottages are cute and cozy.
Stayed 3 nights in Dec 2018
Response from Sajan on Dec 29, 2018
Dear Patron Greetings from Mountain Club Munnar ! Thank you so much for your review and ratings. It was a pleasure to be your host and we look forward to your next visit. Best wishes and regards Sajan Joseph

8/10 Good

Harshad, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all satisfied.
Over all satisfied. Too hilly for elderly person to walk. Shuttle service was readily available, which helped.
Response from Sajan on May 27, 2016
Dear Patron Greetings ! Many thanks for your review and ratings. It was a pleasure to be your host and we look forward to your next visit. Best wishes Sajan

8/10 Good

mahesh

Liked: Cleanliness, room comfort
Response from Sajan on May 27, 2016
Dear Patron Greetings ! Many thanks for your review and ratings. It was a pleasure to be your host and we look forward to your next visit. Best wishes Sajan

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
it is ok only
ok.
Response from Sajan on Oct 24, 2015
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. Glad to know that you had a pleasant stay.Good to know that you liked our breakfast and dinner. Once again, many thanks for choosing us as your host.We look forward to your next visit. Best regards

8/10 Good

Bhawik, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with good location
Hotel is at a very scenic location.The view from the dinning and pool area is out of the world.Good spread for meals with tasty food. Rooms are unique like mini bungalows. They should have other eminities in working conditions like the pool table,badminton etc. as in Munnar there is nothing to do after 6:30. Overall Very good place to stay.
Response from Sajan on Oct 24, 2015
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. Delighted to know that , you had a memorable holiday. We have noted your comments about the pool table.Apologies.It was for a small maintenance. It was a pleasure to be your host and we look forward to your next visit. Best regards,

8/10 Good

Ajai Nirula, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience
The cottage rooms were clean, staff courteous, food quality and service good. The location is off the beaten track - meant for a quiet holiday. The site seeing and transport arrangements offered by hotel are expensive as compared to market and better value can be offered. Overall, a good experience.
Response from Sajan on May 27, 2016
Dear Patron Greetings ! Many thanks for your review and ratings. It was a pleasure to be your host and we look forward to your next visit. Best wishes Sajan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

4/10 Poor

Shekhar, New York

Disliked: Staff & service, property conditions & facilities, room comfort
misleading photos
This was definitely the worst place we stayed at on our Kerala trip. The rooms aren't maintained well at all (our bathroom looked like a construction site with exposed wires and drill holes in the walls). The leisure/game room was also unkempt and unappealing with a grumpy bored looking woman attending to it. We had breakfast and dinner included in our rate and wish that it wasn't so we wouldn't have wasted a couple of meals there. The food was by far the worst we had in Kerala. The pool looks beautiful and was one of the main draws for us along with the in-room fireplace. Both were misleading, as the pool is unheated and unusable in a hill station. The fireplace apparently came with a INR 1,000 per 1.5 hour fire, something that should must be disclosed to customers before booking. A couple of minor positives: the shuttle from the main building always arrived promptly and they sent a technician top fix the Wi-Fi that wasn't working when we checked in (apparently a nearby router wasn't plugged in). Overall, the dishonest listings, shabby and uncomfortable rooms and terrible food made me tell everyone I know to stay elsewhere in Munnar.

8/10 Good

Megaad, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. The food was good
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

10/10 Excellent

Shaiju S Kurup, Abudhabi/UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience !!!!
Very nice cottage/rooms enjoyed our honeymoon stay/trip. They provide the honeymoon packages for us its really awesome and unexpected. Staff was very friendly and accommodating. Very beautiful hotel love/enjoyed the rooms great service. Actually it is little far (Chinnakanal) from Munnar town (18km) but its located in very nice place. Highly recommend it very enjoyable nice view
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

8/10 Good

vijayakumar, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel far away from munnar (20KM)
I have enjoyed my honey moon for 3 days. all facilities available / served as committed.
Restaurant with swimming pool
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

8/10 Good

avinash, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with a good view
i had been to this hotel before with friends and this time it was with my family. i must say they have improved on their food quality. Also the hotel has an pool with a view to die for... we had taken a cottage with two rooms and it was very comfortable. They do have a nice gym and separate area for games. The weather was awesome ..cold and windy..
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi will not work even though they claim it will work, they will give you all kind of reasons when you find wifi is not there.
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice retreat
we really enjoyed the stay although the room did not have much of a view due to height and foliage but otherwise it was a wonderful retreat. We continually asked about hiking trails and paths and were told repeatedly that there were none but we saw some trekkers as we left the area and found a couple trails ourselves, it would be nice to have some trail guidance
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

6/10 Okay

Mayank, Houston, TX

Liked: Staff & service
Disliked: Room comfort
Acceptable accomodation in Munnar
Acceptable accomodation in Munnar. Great breakfast buffet and good dinner buffet. Rooms could be better !!
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards

10/10 Excellent

Yoondho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 전망
호텔의 아름다운 전망은 맑은 공기와 함께 인도 최고의 관광휴양지라고 해도 손색이 없을 것같다. 반드시 다시 가보고 싶은 여행지이며 호텔이다.
호텔방에서 바라보는 여명
인도반도 최고봉인 아나무디산(2695m)의 위용
산 전체를 뒤덮고 있는 아름다운 차밭
아나무디의 주인공 닐기리 타르
Stayed 3 nights in Dec 2019
Response from Sajan on Dec 21, 2019
Dear Sir/Madam Greetings from Mountain Club Munnar ! Thank you so much for your review and ratings. Glad to know that your experience was good while holidaying with us. It was a pleasure to be your host and we look forward to your next visit. Best wishes and regards Sajan Joseph

10/10 Excellent

احمد

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 1, 2017
Dear Patron Greetings ! Many thanks for your ratings. It was a pleasure to be your host and we look forward to your next visit Best regards Sajan

10/10 Excellent

asma, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعة
رائعة لكن المسافة للفندق في أعلى الجبل شاقة والطريق شاق
Response from Sajan on May 27, 2016
Dear Patron Greetings ! Many thanks for your review and ratings. It was a pleasure to be your host and we look forward to your next visit. Best wishes Sajan

10/10 Excellent

wasilewski, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
site agréable et calme
Bon accueil dans un cadre reposant.Aucun problème
Response from Sajan on Jun 15, 2016
Dear Patron Greetings from Mountain Club ! Many thanks for your review and ratings. We look forward to your next visit Best regards