I recently stayed with my family in this hotel. The location of the hotel is really superb as it is in the midst of cardamom plantation and totally secluded from hustle bustle of town. Rooms are small. They have a small restaurant which is the only option to have your food as the hotel is in midst of forest like situation and Munnar is 15 kms away from this hotel which becomes unviable to go to any other restaurant. Also there is no La Carte menu, only buffet is available for which you have to pay Rs.250 for each person. Food is not great, as menu is very poor in buffet. Hot Water is not coming in a free flow, since one heater is shared by 2 rooms, so it is dripping. Some guests from North India had a big fight with hotel staff on few issues, during our stay. Staff needs more training to be more pleasant with guests. With little improvements in food quality, comfort in rooms, staff behaviour, this hotel can become most sought after, may be in 1 or 2 years, mainly due to its locational advantage.