Bar (on property)

Reviews of Hilton Garden Inn Idaho Falls

3 out of 5
Hilton Garden Inn Idaho Falls
700 Lindsay Blvd, Idaho Falls, ID

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1004 reviews" "
Rating 8 - Good. 212 out of 1004 reviews" "
Rating 6 - Okay. 71 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U can hear people walking around in their rooms, no insulation between floors
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Willard J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the shower in room 440. The water leaked all over the floor. I was also awakened by a train horn passing by at 1:30 in the morning.
Stayed 3 nights in Mar 2024

2/10 Terrible

Jenny

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Jolene

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean ; interior was very well cared for and smelled wonderful. We had stayed at a marriot e tended stay in salt lake and this hilton was far above our other stay!!
Stayed 1 night in Feb 2024

6/10 Okay

Alexandria, Meridian

Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Stayed 1 night in Jan 2024

10/10 Excellent

Meshawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for two nights while our daughter played in a basketball tournament. Very clean and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, first visit. Would come back next time!
Stayed 1 night in Dec 2023

10/10 Excellent

Brigham s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel! Staff was friendly, room was clean. View was amazing!
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robin

Travelled with family
Stayed 2 nights in Dec 2023

2/10 Terrible

graham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Liked: Staff & service, amenities, property conditions & facilities
Everyone was super friendly. Dining experience and choices were amazing. Over the top customer service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Chantele

Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Terrible Experience
When searching for a place to stay I added filter like “breakfast included” and this place showed up. Because it showed up I didn’t read well enough because breakfast is available but for an extra charge. So we went to a local store to get a few items to last us through the weekend. Then we found out in the morning that everything we bought had to be thrown away because their fridge didn’t work. Both bed lights weren’t working and their microwave is completely inconvenient and unusual. Try typing in 35 seconds into this bad boy.. oh wait, you spin a dial and guess as to what amount of time you selected. Absolutely ridiculous for a Hilton Hotel. They can certainly do better. It’s embarrassing.
Both bed lights didn’t work
Ancient inconvenient microwave
Fridge didn’t work
Stayed 2 nights in Nov 2023

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
It was clean, the staff was friendly and efficient, everything was just about perfect.
Stayed 1 night in Nov 2023

10/10 Excellent

Marcie

Stayed 1 night in Nov 2023

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hardest bed ever slept in.
The room was nice, clean, excellent view. The bed was the hardest bed I’ve ever slept on. I don’t know which would be softer, the bed, or the carpeted floor. It made sleeping almost impossible for me.
Stayed 1 night in Nov 2023

10/10 Excellent

Holli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well maintained property. The guest services are excelle n t, and it was VERY vlean.
Stayed 1 night in Oct 2023

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful with our room facing the river. Paid a little more for that but worth it. We will be staying here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!! Rooms are clean and staff is very nice and respectful
Stayed 1 night in Oct 2023

10/10 Excellent

Olu

Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet getaway
A fantastic experience staying here!! The hotel itself is beautiful, and the scenery and surroundings were exquisite!!! The food and service in the restaurant were excellent as well!! We will definitely be staying here again in the near future!!
A view from our balcony
A beautiful view from our balcony
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Liked: Property conditions & facilities
We had to spend one night in IF for medical reasons. This hotel made it tolerable- walked to the sandpiper for dinner.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 5 nights in Oct 2023

8/10 Good

Nancy

Dry clean and comfortable, but breakfast is not included and that was disappointing.
Stayed 1 night in Oct 2023

4/10 Poor

Ashley

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean room, and checking in was a breeze!
Stayed 1 night in Oct 2023

6/10 Okay

Tieson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco

Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Snake River. Very beautiful!
Stayed 1 night in Oct 2023

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we rented a suite. There were a couple issues, the bed was so hard it was like sleeping on the floor, I woke up with my hips hurting so bad, and the pillows were so thin I had to double stack them and they killed my neck. The toilet paper holder in the master bath was so loose anytime you would get t.p., it would spin around, the toilet in the master bath felt like it was going to come out of the floor every time you got up. Other than that the room had a great view and was clean. The only other issue was we decided to try the hot tub one night, we went down and the water was a foot low, we turned on the jets and nothing happened when he told a worker in the pool area he told is the jets did not work but the hot tub was fine. We stepped in to luke warm water and just went back up to our room. What we paid for a suite was not worth it due to these issues
Stayed 2 nights in Oct 2023

10/10 Excellent

Briar

Stayed 1 night in Oct 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Great stopover in our road trip. Everyone was very friendly. Great made to order breakfast as well
Stayed 1 night in Sep 2023

8/10 Good

Bryant

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

katherine

Travelled with family
Liked: Amenities
The property inside and out was just beautiful. There's a lovely patio where you can sit alongside the Snake River. The rooms are fabulous as well.
Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very pleasant and courteous staff. Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and amenities in Idaho Falls!
We overnighted here on our way from Bozeman to Salt Lake City, not wanting another six-hour drive on our September road trip. This was the best of the 5 hotels we stayed in on our trip. Very clean and spacious bedroom and bathroom, a balcony with a view of the canal, river and riverwalk, easy walking distance along the riverwalk to nearby restaurants, also very close to the beautiful Idaho Falls. The manager who checked us in on 9/19 mid-afternoon (sorry, forgot her name!) was very nice, as was the bartender working that evening, named Ray. It was nice to have a couple of cocktails and speak to him at length about his experience moving from California to Idaho, among other topics! We highly recommend this hotel to anyone traveling in the area — though our trip was for recreation, we could see that this hotel also serves business travelers very well. Plentiful breakfast options as well, either from a buffet or ordered off the menu.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service in restaurant was superb
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan, Ogden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was especially friendly and helpful. Food was delicious. Room was very nice. Would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Benita

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the back area by the river. We were there to meet family for a funeral and we had a mini family reunion in the back sitting by the fire. The rooms were also comfortable, and enjoyed the balcony.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nathaniel Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the scenery off the balcony
Stayed 2 nights in Sep 2023