Beach/ocean view

Reviews of Kagoshima Sunamushi Onsen Ibusuki Hakusuikan

3.5 out of 5
Kagoshima Sunamushi Onsen Ibusuki Hakusuikan
12126-12 Higashikata, Ibusuki, Kagoshima-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 648 reviews" "
Rating 8 - Good. 196 out of 648 reviews" "
Rating 6 - Okay. 40 out of 648 reviews" "
Rating 4 - Poor. 17 out of 648 reviews" "
Rating 2 - Terrible. 9 out of 648 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Miki

Liked: Cleanliness, staff & service, property conditions & facilities
The view from Onsen bath is beautiful!
Response from Ibusuki Hakusuikan on Feb 19, 2024
Thank you for your review. There are two public hot springs in the ryokan. The indoor hot spring on the second floor near the front desk (especially the men's bath) has a view of the ocean during the daylight hours. The very large underground hot spring has an open-air bath and sauna and is particularly liberating. There is also an indoor bedrock bath and sand steam spa to refresh your mind and body. Please visit us again. We look forward to seeing you soon.

10/10 Excellent

Naomi

Travelled with family
Loved this place!! The property is immaculate!! The staff are so very POLITE and PROFESSIONAL!!
Stayed 2 nights in Oct 2023
Response from Ibusuki Hakusuikan on Dec 3, 2023
Thank you very much for choosing to stay with us from among the many lodging facilities in Ibusuki. Your warm review has been a great pleasure for all of us at the hotel. Between March and October, a sandbar appears at the nearby tourist spot "Chiringashima Island". It is a sand road that appears only at low tide when the sea surface recedes. It is a popular place for love fulfillment and a power spot. When you visit Kagoshima and Ibusuki again, please enjoy the experience of walking on the sand road. We looking forward to seeing you again.

8/10 Good

Gegory

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My 10 yr old did her own thing. I felt she was safe on her own and that’s saying a lot. I wouldn’t give her such a long leash in Austin Texas. No way. We were the only foreigners over a two night stay and everyone was so nice and polite and accommodating. The western style rooms are outdated and they’re still rocking the stiff mattresses they got in the 90s lol The Japanese style rooms looked updated and they have ocean views but also 18K yen more dear.
Stayed 2 nights in Jul 2023
Response from Ibusuki Hakusuikan on Jul 25, 2023
Thank you very much for staying at our ryokan this time. All the staff were happy to read it because they shared how they had a relaxing time. You can choose from a variety of room types to suit your travel style. If you make a reservation from the ryokan's official website, you can plan your stay from a wide variety of dinner menus. If you consider traveling to Kagoshima and Ibusuki again, please enjoy the view from the ocean side room. Your choice will surely create special memories. All of us are looking forward to seeing you and your daughter again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The onsen and the sand bath is wonderful. The facilities, like shower, towel, shampoo, hair dryer etc. available after the above activities is good and convenient. The place is big and you won’t feel too crowded. The dinner is OK. The staff is very helpful and sincere, English and Chinese speaking is not a problem at the reception. Again, this is a good place to try the sand bath cause u don’t have any difficulties in cleaning up yourself with a mess.
Stayed 2 nights in Jan 2020

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big traditional onsen inn
Beautiful and welcoming entry path. Excellent traditional Japanese Kai Seki. Food was the highlight. The room is dated and small but acceptable. The whole property is so huge and you can feel a little bit lost. Not for travelers who prefer private and intimate feel. Overall, it’s a a good traditional onsen inn.
Stayed 1 night in Dec 2019

8/10 Good

Yip, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spa; sand spa experience; friendly staff; delicious dinner; room too warm however
Stayed 1 night in Dec 2019

8/10 Good

Amy Kit Yuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Suwanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

BL, Fairfax, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained landscape and garden. Big onsen, great dinner and breakfast.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too good. The sand bath is a must tru. Very helpful staff as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Best onsen i ve been too. Pretty huge scale onsen
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from huge onsens, they also have swimming pool and karaoke.
Stayed 2 nights in Sep 2019
Response from IbusukiHakusuikan on Sep 20, 2019
Dear Guests, We are honored that you chose the Ibusuki Hakusuikan hotel among the many hotels in Ibusuki. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are pleased to hear you enjoyed our prime location, room and restaurants. Your generous compliments are our greatest motivation in achieving a higher standard of service for our valued guests. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Kagoshima & Ibusuki at Japan. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 指宿白水館 on Aug 21, 2019
この度はご宿泊賜りまして誠にありがとうございました。 また皆様にお会い出来ます日をスタッフ一同心よりおまちもうしあげております。

10/10 Excellent

Chung Hsuan Callistus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Japan visit with friends
We were there to try the sand Onsen. Hotel property is huge. For a short stay one may not get to enjoy all the hotel can offer. I find it too big and impersonal. But staff members are ever so helpful. Food was to expectation. For the sand bath, the added charge is Y1080 per pax in a all weather big shelter.
Stayed 1 night in May 2019
Response from Ibusuki Hakusuikan on May 21, 2019
Thank you for taking the time to post your review. And, thank you for your opinion valuable to us. Ibusuki Hakusuikan is always attaching great importance on satisfying the needs of our guests and striving to make their stay with us as enjoyable and comfortable as possible. Thank you once again for staying with us and we hope you will give another chance to welcome you back to the Ibusuki Hakusuikan whenever your travel plans call for a return visit to Kagoshima Japan. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Japan.

10/10 Excellent

Nargis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ibusuki Hakusuikan on May 1, 2019
Dear Guests, We are honored that you chose the Ibusuki Hakusuikan hotel among the many hotels in Ibusuki. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Kagoshima & Ibusuki at Japan. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Food was great. Nothing to complain about. Will want to return and stay for two nights.
Stayed 1 night in Apr 2019
Response from Ibusuki Hakusuikan on May 1, 2019
Dear Guests, We are honored that you chose the Ibusuki Hakusuikan hotel among the many hotels in Ibusuki. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are pleased to hear you enjoyed our prime location, room and restaurants. Your generous compliments are our greatest motivation in achieving a higher standard of service for our valued guests. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Kagoshima & Ibusuki at Japan. Best regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The western twin room is very bad. Strong smoke smells, mattress is hella worst can’t sleep well and made me up at 4ish am. Onsen hot springs and Services is great but not works for over $200 room per night. If you nice this beautiful hotel I recommend to pay more higher level Japanese room.
Stayed 1 night in Mar 2019
Response from Ibusuki Hakusuikan on Mar 30, 2019
Dear guest, Thank you for taking the time to post your review. We can support your trip and are very honored. We apologize for the inconvenience in rooms. We are sorry,we don’t have non-smoking rooms. However, we will carefully deodorize to clean your room. Your comments are used to improve our service. We will preparing various room types according to the style of your trip. If you have opportunity next stay our hotel, please contact to us feel free. The Rikyu rooms in the residence will change to non-smoking rooms from October this year. We are looking forward to welcoming you back again soon. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Excellent Excellent Amazing Japanese Kaiseki dinner Fantastic Onsen bath and hot sand steam bath Beautiful garden, pathway, artistic decoration, historical displays and more Excellent staff try to make a guest feel super comfy and have great experiences
Stayed 1 night in Mar 2019
Response from Ibusuki Hakusuikan on Mar 12, 2019
Dear Guests, We are honored that you chose the Ibusuki Hakusuikan hotel among the many hotels in Ibusuki. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are pleased to hear you enjoyed our prime location, room and restaurants. Your generous compliments are our greatest motivation in achieving a higher standard of service for our valued guests. We certainly look forward to having you back at our hotel whenever your travel plans call for a future trip to Kagoshima & Ibusuki at Japan. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding resort hotel on the beach. Wonderful Japanese gardens. Unique private sand bath facility and larger hot spring water pools, both indoor and outdoor.
Stayed 1 night in Nov 2018
Response from Ibusuki Hakusuikan on Jan 1, 2019
Dear Guest, Thank you very much for your review and of course your wonderful comments. We are so glad that you enjoyed your time with us here in Ibusuki. The fog "KEARASHI" in the winter sea is very beautiful. We look forward to welcoming you back to Ibusuki again. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

LaiPan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good customer services and the room view is very beautiful.
Stayed 1 night in Jul 2018
Response from IBUSUKIHAKUSUIKAN on Aug 11, 2018
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN. You seems could stayed cozy time in our hotel, so we are so happy. We hope to meeting you in near the future when you visit Ibusuki again. Sincerely,

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Chik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is delicious. Staff provided good service. Great ambiance
Stayed 1 night in Apr 2018
Response from IBUSUKIHAKUSUIKAN on May 8, 2018
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your feedback. We are so glad because you could be enjoyed our foods. And, thank you so much for your kind comments to our staff. We will more strive to continued for good service. If you have any opportunity, we are hope to meeting you again. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel, slightly old
Hakusuikan is a Japanese style onsen hotel. I loved the place because I like onsen very much. Because hotel has been expended for years, it takes time to find where I am and where I am going. It takes 10 minutes from my room to the onsen pool. The staffs are very kind and diligent. Kaiseki ryori was good and the servers were excellent.
Stayed 2 nights in Feb 2018
Response from IBUSUKIHAKUSUIKAN on Mar 17, 2018
Dear guest, Thank you so much for your stayed at IBUSUKIHAKUSUIKAN, and your polite feedback. We apologize to inconvenience for going to bath. There are closer room with bath according to room types, so if you opportunity to stay at our hotel again, please ask to our staff to feel free before stay. And, we feel honor your comments to our staff. We will more strive to better service to guest. We are hope to meeting you again in near the future. Sincerely,

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unless you are keen for black sand bath, it’s not really worth the money, but everything worked.
Stayed 1 night in Feb 2018
Response from IBUSUKIHAKUSUIKAN on Mar 17, 2018
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your feedback. If you come to Ibusuki again, we appreciate to consider to stay our hotel. We are hope to see you again in near the future. Sincerely,

10/10 Excellent

NEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Yiu Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

10/10 Excellent

WANG BUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing holiday at this nice onsen hotel
Displays are nice, possibly of good value
Stayed 1 night in Nov 2017
Dear guest, Thank you so much for your stayed IBUSUKIHAKUSUIKAN and your feedback. You could seems to spend relaxing holiday at our hotel, that is most happy thing for us. If you have next opportunity to come to Ibusuki City, we are looking forward to meeting you again. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibusuki Hakusuikan
Ibusuki Hakusuikan is an excellent onsen hotel that offers a complete spa experience with great service and hospitality. The onsen is located about a 10 minute taxi ride or 30 minute walk from Ibusuki train station. Upon arrival the onsen staff welcomes and assist you with checking in. The onsen facilities are one of the best that I have experienced. One must experience the hot sand bath which this onsen is famous for. All other spa services are available for reasonable costs. The food at Ibusuki Hakusuikan is excellent and well presented. My room was clean, spacious and had a great view of the ocean. Ibusuki Hakusuikan was the prefect place to relax and recharge my health. I would not hesitate to stay here again on my next visit.
Stayed 2 nights in Nov 2017
Dear guest, Thank you so much for your stayed at IBUSUKIHAKUSUIKAN and your kind comments to us. These comments are honor for us. We maybe not yet perfect service or hospitality, but your comments were very encouraging for us. The best thing is you could spended relax time while your staying. And our all staffs happy that you are pleased our onsen(spa), foods, and room for our facilities. If you have opportunity to come to Ibusuki again, we hope to meeting you in near the future. We would like to thank you again. SIncerely, IBUSUKIHAKUSUIKAN

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
We didnt get the sea view room which was stated at hotel.com when we do the booking. Disappointed !
Stayed 1 night in Oct 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN. We are terribly sorry, we couldn't enough satisfaction for you. Our hotel have some room types, so if you have next opportunity to book our hotel, please ask to our staff to feel free. We appreciate to come again without being held back by that. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Kai Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!!
Stayed 1 night in Jul 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your kind feedback. We are looking forward to meeting you again in near the future. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Wing Yu Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel staff are polite. Nice sand spa. But the location little far away from JR station, and hotel's shuttle buses are rear. If the hotel can provide frequent shuttle buses, that would be great!
Response from IBUSUKI HAKUSUIKAN on Apr 2, 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your kindly feedback. Our free shuttle bus is departure at Ibusuki station's west exit. We will consider about our shuttle bus. Thank you for your opinion. We are looking forward to seeing you again at our hotel in near the future. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Jade, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic and relaxing
We stayed at Hakusuikan in early spring. The train ride to the hotel was scenic, the hotel itself is located by the ocean and designed to include gardens and a museum featuring historical artifacts of Satsuma (Kagoshima). The onsen facilities are amazing too! There is an in-hotel hot sand bath - a must-try for travellers to Ibusuki.
Response from IBUSUKIHAKUSUIKAN on Apr 2, 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your feedback. When you stayed at our hotel, you seems could enjoyed our facilities like hot sand bath and art museume "Satsuma-Denshokan". We could accepted your kindly feedback, so we are so glad. In Ibusuki, it will become season of cherry blossoms from now on. We are looking forward to meeting you again in near the future. Sincerely, IBUSUKIHAKUSUIKAN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and all staff are very helpful.
Spring Spa is very good, and delicious traditional Japanese food. We had a wonderful and relaxing holidays there. Thank you very much!!!
Response from IBUSUKIHAKUSUIKAN on Mar 13, 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your kindly feedback. We appreciate to your comment that "We had a wonderful and relaxing holidays there". We are extremely glad. If you have next opportunity to come Ibusuki, we are looking forward to meeting you again at our hotel. Sincerely, IBUSUKIHAKUSUIKAN

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Honest feedback
The original room is very old and poor (they have 3 different buildings, old one cannot stay). The staffs are not helpful in the beginning and insist us staying in that room, since they don't have any room left and we can only upgrade paying surcharge. I was very unhappy as that room is not reflecting what I saw in hotels.com. We ended up talking to senior manager and he upgraded the room for us at around 9pm at night. The new room is very nice, but the process of us getting into the good room takes too long, and too many arguments. Would provide higher score if they changed the room immediately. Quite a lot tours staying in this hotel. Onsen is wonderful. Good dinner.
Response from IBUSUKI HAKUSUIKAN on Mar 13, 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your feedback. We apologize for the inconvenience. If you possible, we appreciate to come again without being held back by that. Nevertheless, thank you very much for your warm comments to our hot spring and dinner. If you have next opportunity, we are hope to see you again. Sincerely, IBUSUKIHAKUSUIKAN

6/10 Okay

Verified traveller

This hotel is the most expensive I booked during my trip but the poorest experience. I emailed to ask if I could have refund if I were unable to come because of force majeure, the staff just cancelled my booking without explaining if there would be refund, and it took us some time for the room when we arrived (luckily there was still rooms left). In this case, we could not enjoy the dinner which was included in the price but they refused to make discount because of this. Fortunately Mr. Lai from HK is very helpful.
Response from General Manager on Jan 13, 2017
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN. We sincerely regret any inconvenience this may have caused you. We accept your feedback seriously, and all staffs will strive for the near the future service improvement. We appreciate to come again without being held back by that. Again, I'd like to apologize to you. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good at reasonable price
Response from General Manager on Dec 31, 2016
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN. If you could spend cozy time in our hotel, it honor for us. We hope to see you again in near the future. Sincerely, IBUSUKIHAKUSUIKAN

8/10 Good

Richard

Liked: Staff & service, room comfort
Sand baths !!
We travelled for the sand baths which did not disappoint
Response from General Manager on Dec 31, 2016
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN. You could enjoy sand bath, so we are so happy. It bath method is loved many people from over 300 years ago. If you have any opportunity to visit Ibusuki, we hope see you again. Sincerely, IBUSUKIHAKUSUIKAN

8/10 Good

EK, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Hotel facility and complex are beautiful. Room is outdated.
Response from IBUSUKIHAKUSUIKAN on Dec 5, 2016
Dear guest, Thank you very much for your stayed at IBUSUKIHAKUSUIKAN and your feedback. We feel happy for your comment. All staffs will be strive to improve our services. If you have any opportunity to visit Ibusuki, we are hope to meet you again. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Kai Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel to anyone visiting Ibusuki!
Great onsen hotel and the dinner was spectacular. The indoor onsen was big and nicely decorated while the outdoor onsen facing the sea was great too. Hotel staff were super friendly and they had staff members who spoke good English that made my stay super nice!
Response from General Manager on Nov 7, 2016
Thank you for your stayed at Ibusuki Hakusuikan and your feedback. You could enjoyed hot-spring, dinner, and other our facilities, so we are glad. And thank you so much for your warm message for our staff. We feel honor. We are looking forward to meeting you again in near the future.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's okay!
Overall the hotel is great. I love their sand bath. It is not expensive and so it's worth a try. However, I will not go for their Japanese dining. It's expensive and not good. :(
Response from General Manager on Sep 18, 2016
Dear guest, Thank you very much for your stayed and feedback to IBUSUKIHAKUSUIKAN. You could enjoyed our sand bath, we are so glad. And we accepted feedback about japanese dining from you. We accept your opinion sincerely, and we will strive to improve for better service. If you have opportunity to visit to Ibusuki again, we are looking forward to meeting you. Sincerely, IBUSUKIHAKUSUIKAN

10/10 Excellent

Ka Ming, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen was awesome. Great service and staff, I would love to come again.
Response from General Manager on Sep 18, 2016
Dear guest, Thank you so much for your stayed and warm comment to IBUSUKIHAKUSUIKAN. Our hot-spring"Genroku-Buro" is reproduce japanese bath history. And thank you very much for your kindly feedback to our service and staff. It's great honor. We are looking forward to see you again in near the future. Sincerely, IBUSUKIHAKUSUIKAN