Beach bar

Reviews of Swiss Inn Resort Hurghada

5 out of 5
Swiss Inn Resort Hurghada
Main Safaga Road Hurghada, Hurghada, Red Sea Governorate

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 289 reviews" "
Rating 8 - Good. 101 out of 289 reviews" "
Rating 6 - Okay. 48 out of 289 reviews" "
Rating 4 - Poor. 30 out of 289 reviews" "
Rating 2 - Terrible. 16 out of 289 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Understaffed both check in and checken out. To noise with late night music and screaming childen. Food was average at most. Paper thin walls can hear all your neighbors. To pricey for all these issues.
Stayed 1 night in Jul 2022

4/10 Poor

Said

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not yet prepared to receive the customer , wi fi is very week and does not reach the srea of my room , TV wad out of order ,Quality of lunch food is Zero.to ask for late checkout you have to pay LE 150.00 Very far from city center and not as mentioned in their website.
Stayed 2 nights in Sep 2021

2/10 Terrible

Yassin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so disappointed, firstly i was waiting more than 2 hrs for my room to be ready take it around 4:15 pm I lost my first day to do anything, secondly garden view it means you will be in not be in the beach front you have to cross a public street to reach the beach No fresh juice in the all inclusive option, thirdly the was wasn’t have a hot water it was broken no towel robe my room view is a parking lot and car street, the electric plug close to the water heater is broken so I couldn’t use it, it was my first day and my last I will leave tomorrow this hotel.
Stayed 1 night in Sep 2021

10/10 Excellent

Jet Adam, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a 4 to 5 star hotel. Breakfast and dinner buffets are delightful. Rooms are nice, the pools are clean and well maintained- a truly American standard.
Stayed 3 nights in Oct 2020

8/10 Good

ayman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Horrible service some staff was terrible service
Stayed 8 nights in Jul 2020

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Magdi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2020
Response from Amrbarakaat on Feb 10, 2020
Dear Guest, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to write this review. We greatly appreciate every feedback made by our guests and constantly strive to achieve the highest quality standards. I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay. We place great value on your custom and your continued relationship with Hilton. , . Looking forward to welcoming you once again at Hilton Hurghada

4/10 Poor

Verified traveller

Disliked: Cleanliness
Massive disappointment
We booked for one night me and my wife for wedding anniversary it was not really great experience which I think it was not very nice for our special day . The room it was disgusting hair everywhere dust everywhere and the manor of some stuff they need training them better than that , the whole stay it was not nice at all I think I will not going back again.
Stayed 1 night in Nov 2019

10/10 Excellent

Reham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel and the rooms by the pool are amazing, we really enjoyed our stay
Stayed 3 nights in Jan 2020
Response from sarah nawar on Jan 10, 2020
Dear Guest, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to write this review. We greatly appreciate every feedback made by our guests and constantly strive to achieve the highest quality standards. I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay. We place great value on your custom and your continued relationship with Hilton. Looking forward to welcoming you once again at Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

2/10 Terrible

Hatem

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Amr Barakaat on Jan 7, 2020
Dear Guest, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to write this review. We greatly appreciate every feedback made by our guests and constantly strive to achieve the highest quality standards. I am concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience. Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. Looking forward to welcoming you once again at Hilton Hurghada Resort and any of Hilton Worldwide Portfolio of Brands in the near future.

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better then expected!
We stayed one night only but, enough to say that the hotel is extremely well taking of. The hotel itself doesn't look so good when your arrive, but the rooms were modern, super clean and spacious with a great balcony. Lovely staff and great choices of food for buffet diner or breakfast. The beach is not the best I have been but, it is OK for a short stay, and it is clean as well. Would stay here again.
Stayed 1 night in Dec 2019
Response from amr Barakaat on Jan 7, 2020
Dear Guest, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to write this review. We greatly appreciate every feedback made by our guests and constantly strive to achieve the highest quality standards. I am delighted that you have enjoyed your stay with us at the Resort and that you are satisfied with the services provided to your good self throughout your stay. We place great value on your custom and your continued relationship with Hilton.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Amr Barakaat on Jan 7, 2020
Great Our Valued Guest , Greetings from Hilton Hurghada Resort , Thank you for have choosing our resort for you stay , I was concerned to read about the experience that you have encountered during your stay at Hilton Hurghada Resort and would like to sincerely apologize for any inconvenience that might be happened. I have taken the liberty to share feedback with all concerned and would like to assure you that all measures have been taken to rectify the addressed issues. We do assure that we, at Hilton Hotels & Resorts; would never spare no efforts making our guests' stays remarkable.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and welcoming staff at the reception. Clean rooms
Stayed 1 night in Dec 2019
Response from Amr Barakaat on Dec 29, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean rooms, and friendly staff. Requires some renovation.
Stayed 1 night in Dec 2019
Response from Amr Barakaat on Dec 29, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

4/10 Poor

Verified traveller

No reservee avec votre agence pas seriee fini pas correct
Stayed 3 nights in Dec 2019
Response from Amr barakaat on Dec 29, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Outrageous for a Hilton property to have a total ban on any guests to enter your accommodation. This is like a prison or mental institution. My friend from Germany is staying next door and Hilton would not allow him in, even with his passport.
Stayed 4 nights in Dec 2019
Response from Amr Barakaat on Dec 29, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

8/10 Good

Lize-Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Amr Barakaat on Dec 3, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

4/10 Poor

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, but accommodations were poor
To start, during check in we were given no information about the resort- no map, no explanation of restaurants or pools, nothing. Then we were given the wrong room... we had paid extra for a view and were given a room overlooking the street. We asked to be given the room we reserved and paid for, and the staff was friendly and accommodating- but in switching rooms we were able to see the rooms were very dated and extremely warm. The room we were given for so warm, that we had to call multiple times to request a fan (and had made note of 2 other guests asking for fans when we checked in). When we called they would send the staff to “look” at the thermostat and say “good”—but it was far from good- my sister ended up sleeping outside on the balcony for several hours to cool off, as the rooms were easily 10-15 degrees warmer than it was outside. The showers were not clean, so we wore sandals when we showered. We attempted to speak with a manager, but every time we went to the front desk the manager was not on duty. In the end, at check out the manager was there and was willing to speak with us, away from the front desk. He let us know they were sorry about the problems and that if we wanted to see the much nicer rooms they had available, they would show us... since we were leaving at that time, this only added frustration. During our stay we went to neighboring hotels and spent our time there instead- we found alternative facilities in the area much nicer.
Stayed 2 nights in Nov 2019
Response from Amr Barakaat on Dec 3, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked very clean and helpful staff and nice location and view
Stayed 1 night in Nov 2019
Response from Amr Barakaat on Dec 3, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, offers lots of activities. We where very happy with our stay.
Stayed 2 nights in Nov 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

6/10 Okay

Mohamed, Cairo

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel has great potential in location and services, but the food variety is very poor at best and the army of mosquitoes in the garden is a nightmare, my family and I suffered every night through our stay and when I talked to them they told me this is the first year and that it never happened before and never even offered help or a room relocation, specially knowing I have my kids and family.
Stayed 4 nights in Nov 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

10/10 Excellent

injy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
It was amazing stay & all the animation team was so wonderful & helpful , the food was excellent with a lot of varieties , everything was beautiful & relaxing, the view was awesome , i was thinking to come back again soon
Stayed 3 nights in Nov 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, terrible WiFi
Myself and my wife stayed here in November and stayed in one of the upgraded deluxe rooms. The room was clean and modern and the bed comfortable. The room was cleaned daily and tea/coffee and water was replaced daily. The outside grounds are well maintained and we saw the pools cleaned and water tested daily. We stayed bed and breakfast so can’t comment on the lunch’s and dinner but the breakfast was adequate, usual Egyptian fare of pastries, meats and cheeses, egg station, and breakfast cereals. The only gripe is the terrible and I mean terrible WiFi, which has the speed of 90s dial up and constantly throws you off, which I find unacceptable for a Hilton hotel, it’s not an Egypt thing as we got fast WiFi at the Hard Rock Cafe so it’s seems that `Hilton just haven’t invested in this area.
Stayed 7 nights in Nov 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Bedroom and bathroom is huge, quite modern design and forniture. Well kept outside, lots of pools, great beach Great personal in every area, very nice and help. The restaurant The Peebles is the sad note: almost everything is bland, vegetables are cut without care and look very old. The cheese and cold meat at breakfast are under a strong light therefore the sliced cheese is melted in one block and the cold meat are dry and yellow. Tables and chairs need a good clean
Stayed 4 nights in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

8/10 Good

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We are looking forward to welcome you back at our resort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower quality Hilton
Pros - great location/good beach. Right on strip with multiple different restaurants/markets/gift shops. Great breakfast selection. Food at sports bar good/reasonable prices. Room large. Air conditioning cool. Close to airport. Cons- poor wifi - they charged $10 US/day for in room wifi - could not get any signal (especially if you are placed in the rooms across the street from the main facility). The free wifi in the lobby was pretty slow to load any web pages. Don't arrange any transportation with the hotel (they overcharge like crazy. Tons of taxis pass by the hotel daily (can arrange individually with taxi drivers, they don't use meters, everything is negotiable). They charged $15 US to go to the airport ( i arranged for a taxi driver to take me to the airport for $5 - they even came to pick me up at 4:30 AM) Not the quality of Hiltons you would expect from western/european hilton chains.
Stayed 3 nights in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

6/10 Okay

AD, New York, NY

Liked: Cleanliness, staff & service
In general, it was good one night at the hotel. I did not expect to be placed in the room across the road from main area of hotel. it was an upsetting draw back.
Stayed 1 night in Sep 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
old rooms and furniture small rooms.. staff were helpful..
Stayed 1 night in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

6/10 Okay

SHADY

Liked: Cleanliness, property conditions & facilities
Average place
It was a nice place ... but the aqua park are soo poor there & the animation nearly were not there ... no music is being working neither in the mornings nor in the evenings
Stayed 3 nights in Sep 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very concerned to notice that you are dissatisfied with some services. Please accept my sincere apologies for any inconvenience caused to you Your comment has been taken into consideration and it is under discussion with the concerned department involved to find the best solution. We are looking forward to welcome you back at our resort

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I have been coming to the Hilton a Hurghada Resort for two years now. We love the beach, the food and the location. We got one of the newly renovated rooms this time, which was more than worth it! Only only complaint was the water pressure. It was pretty weak. We had a lovely time.
Stayed 3 nights in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa fitnes very ok. Beach sandy very good for swimming. Almost al rooms have balcony or terass my room 7035 not was smoking room on the street many sounds from the street. Room service and price ok staff and service good.
Stayed 2 nights in Oct 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the entertainment every night, food, and friend staff.
Stayed 4 nights in Sep 2019
Response from Amr Barakaat on Nov 27, 2019
Dear Guest , Many Warm Greetings from Hilton Hurghada Resort, Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your experience We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is a pleasure to learn that you were pleased with your stay with us and that we succeeded to make your experience at Hilton Hurghada Resort a memorable one. We place great value on your custom and your continued relationship with Hilton. We are looking forward to welcome you back at our resort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Peter, Cairo

Business traveller
Liked: Cleanliness, property conditions & facilities
Perfect food ... Perfect rooms.... But room service isn't good
Stayed 2 nights in Aug 2019

8/10 Good

A.Abuzahra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We liked the pool slides and breakfast. We didn’t like the overall cleanliness of the facilities especially the restrooms( need to be more maintained). But overall was a good experience and stay
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

mahmoudMohamed

Travelled with family
Liked: Amenities, property conditions & facilities
i liked the aqua, animation team. i did not like the system of all inclusive as it is not you can say full board.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over all experience was very good lovely hotel and staff. This is the second time that I've stayed there and loved it.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed in Hilton in last week of May. The hotel has 5 stars but I would only give 2-3, is very out dated tired. The public areas are very nice and looked after. There is a renovation going on and apparently there are room already decorated recently but I haven’t had the chance to stay in that rooms. We stayed in hhonors which is about 7 minutes from the main building (reception, lobby, restaurant), and from there is another 7 minutes to the beach. Food was ok a bit repetitive for breakfast other restaurants need a bit more variety. In the room the phone wasn’t working, the plug sockets around the bed wasn’t working the fridge wasn’t working properly. When we tried to relax on the poolside but they was keeping coming to offer massage and beauty and submarine trip which was very annoying and they wasn’t taking no for answer. Otherwise we had a good time and we enjoyed the stay staff was very helpful.
Stayed 8 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
in general, waited super long time for room services; Really bad food - everyday the food is the same in the buffet; No entertainment at night, very boring, everyone seemed to stay in the lounge for internet; Room internet didnt work at all ($8 per day), but the good thing is they didn't charge us for the internet. Horrible check-out experience; the front desk gave us late checkout at 2pm, but started harassing us at 1PM with phone call every 10 to 20 mins.
Stayed 2 nights in Apr 2019

8/10 Good

Abdul

Travelled with family and small children
The Hilton resort is only 15 mins away from the airport in a good quite location along the Hurghada promenade. The hotel is situated over 2 sites separated by a main road (the road is quiet). The restaurants and swimming pool/aqua park is located at the main site while across the road are apartment style accommodations. The rooms are very dated, below the Hilton standard but while we were there in Feb 2019 two of the main blocks were being renovated. I would guess it will be at least a couple of years before the entire hotel is modernised. We stayed as a family of four with two young children and were provided an apartment across the road, this wasn’t very convenient as we had to travel to the main hotel for all amenities. The next morning when I requested the reception staff for a change of room to the main hotel site the immediate response was no rooms are available, by chance another lady had the same request which was being accommodated. I complained and then I was told I could have another room but there would be a USD20 daily charge. I chose to pay this otherwise it would have spoilt our holiday. I didn’t find staff at the hotel to be very helpful compared to other resorts I have stayed at. My feeling about this hotel is its worth staying only if you’re getting a good package deal otherwise you will be dissapointed.
Stayed 6 nights in Feb 2019

4/10 Poor

Islam, Espoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Nothing related to the brand(Hilton). The room was nightmare.
Stayed 1 night in Feb 2019
Response from Hotel Admin on Mar 13, 2019
Dear Guest, Many Warm Greetings from Hilton Hurghada Resort , Thank you for your comment assuring that your comments are taken into our consideration we are looking forward to welcome you back to make the things right Best Regards

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever
Excellent and very good value
Stayed 6 nights in Feb 2019
Response from Hotel Managment on Mar 13, 2019
Dear Guest, Many Warm Greetings from Hilton Hurghada Resort , Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations We are looking forward to welcome you back at our resort

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Ready to respond to our questions and concerns.
Stayed 3 nights in Feb 2019
Response from Hotel Managment on Mar 13, 2019
Dear Guest, Many Warm Greetings from Hilton Hurghada Resort , Thank you very much for choosing to stay at Hilton Hurghada Resort and for taking the time to post your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations We are looking forward to welcome you back at our resort