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Reviews of Dawar El Omda Hotel - Adult Only

3 out of 5
Dawar El Omda Hotel - Adult Only
El Kafr, Downtown, El Gouna, Red Sea Governorate

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 96 reviews" "
Rating 8 - Good. 28 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing with beautiful scenery and pool - lagoon
Stayed 3 nights in Oct 2023

10/10 Excellent

Abdulrhman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it so much
Stayed 2 nights in May 2023
Response from gr on May 27, 2023
Dear valued guests, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Abu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in Down town in El Gouna, an excellent location. Many good restaurants and supermarkets within walking distance. There is a heated clean swimming pool, good WiFi every where. Excellent delicious breakfast, variety of options for every one. Freshly made omelettes, fried eggs and pancakes available. Staff are always ready to help and make your stay enjoyable. A big thanks to Makarious at the front desk. Hope to be back soon.
Stayed 4 nights in Mar 2023
Response from Makarious Meshel on Mar 30, 2023
Dear valued guests, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

6/10 Okay

Michele

Liked: Cleanliness, room comfort
Its ok just!
204 room Not a direct problem of a hotel but the neighbours in 205 did nothing but talk and shout And use the phone on the balcony from 7 o'clock in the morning . The shower was inconsistent in temperature. It was all a little bit tired with doors hanging off.
Stayed 1 night in Nov 2022
Response from Guest Relation Supervisor Doreen on Nov 17, 2022
Dear Michele, thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met nearly all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

enas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay,really amazing,outstanding maintained room,lovely team members,tasty breakfast.hope to be sooner there again
Stayed 4 nights in Jul 2022
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear family Enas, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

8/10 Good

Akram

Hotel is great but housekeeping isn’t the best. For example, they don’t put water in the room so that you use the one in the fridge and get charged. Very cheap approach.
Stayed 5 nights in Jul 2022
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear Mr. Akram, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met nearly all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. For sure we will forward your remarks to the responsible management and will work on it as guest satisfaction is our biggest aim. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is more than amazing from the reception (Makarious is very helpful go and ask about him u will stay the best vacation ever) the food the staff everything is amazing thank u guys for making my vacation is the best
Stayed 3 nights in Mar 2022
Response from Mohamed Bassiouny on Apr 3, 2022
Dear Mr. Mohamed, greetings from your home Dawar El Omda hotel - El Gouna. first of all we would like to thank you so much for your booking our hotel and for sure we will do our best to meet your expectations and satisfaction. we will be waiting your next booking request to be ready for welcoming you and your family too. again thank you so much for your nice comments about our property and staff. all the best wishes stay safe and take care

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
I really liked the decor of the hotel, it had a very nice cosy Nubian feel and the pool area is super nice. Staff are amazing, very friendly and helpful. The hotel is very well located near downtown walking distance to restaurants/bars etc. My only issue is my room (401) was too small and didn’t have a desk space to work. Breakfast was nice and simple served at Sultan Bey sister hotel.
Stayed 4 nights in Dec 2021
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

marcus, bern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really cool. I went off season and still under covid circumstances so it was understandably quiet. The staff was exceedingly friendly, helpful, and professional. The only bummer was that soft drinks are not included with dinner. I'd go again :)
Stayed 4 nights in Nov 2021
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Address in El Gouna
Cozy stay within the wonderful lagoon of El Gouna. Close to the "Downtown" with it's delightful choice of bars and restaurants. Really nice and helpful staff. Always go for a Lagoon Room.
Stayed 8 nights in Nov 2021
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb from all aspects..very calm and nice...
Stayed 3 nights in May 2021
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy Hotel friendly staff nice rooms one of the best hotels in el Gouna
Stayed 9 nights in Dec 2020
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Guest Relation Supervisor Doreen on Aug 13, 2022
Dear valued guests , Thank you really very much for your valued time to evaluate our hotel and sharing your experiences . We are sorry that we could not met your expectation at all. For sure we will forward your review to our responsible Managers to work on the remarks. We would like to thank you in the name of our whole Dawar el Omda team for this feedback . We a wish you all the best. Please stay safe. Many regards Your Dawar el Omda Team

6/10 Okay

Giuliana, New York, New York

Disliked: Staff & service, room comfort
Small rooms, I requested a quiet room, however they have a room with lots of street noise. The hotel cleark forgot all about my wake up call. When I inquired about airport transportation Osama the morning hotel clerck just gave me 1 option, I found out later that the service he suggested was charging me double the rate.
Stayed 2 nights in Oct 2018
Response from Guest Relation on Nov 7, 2018
Dear Giuliana, thank you for your review, it was our pleasure to welcome you in our hotel, but we are sorry we did not meet all your expectations. Concerning the transportation, please note that for any transfer we are having Budget in El Gouna which has fixed prices. We hope we will have the pleasure of seeing you again in the future and remain with Sunny greetings Your Dawar El Omda Hotelteam

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egyptian Relaxation
Everything about the hotel was terrific. The Mattress and Pillows a bit hard and uncomfortable, but other than that it was terrific. Food, Drinks, Atmosphere, View were all a delight.
Stayed 2 nights in Sep 2018
Response from Guest Relation on Oct 16, 2018
Dear Mr. Gary, thank you very much for your lovely review. It was our pleasure welcoming you in our hotel and we are looking forward seeing you soon again in our hotel. Best regards Your Dawar El Omda Hotelteam

8/10 Good

Rafik

Amazing Service
High standard service from all staff and Management.
Stayed 3 nights in Aug 2018
Response from Gr on Oct 3, 2018
Dear Rafik, Thank you for your lovely words, it was our pleasure to welcome you at the Dawar El Omda Hotel and we are delighted to know, that you enjoyed your time with us. We hope we have the pleasure of seeing you again soon. Best regards Your Dawar El Omda Hotelteam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from GR on Jun 24, 2018
Thank you so much :-)

10/10 Excellent

Delboy, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time in a year and not the last.
Well,what can i say about this hotel that i havn`t already said,a lot. Once you`ve been that`s it you`re hooked,part of the DAWAR family,we got such a great welcome back from all the staff including the manager Veronique.As i said on another review,here you just go with the flow and you`ll have best of times.Great food,evening entertainment was great too,led by the voice of Veronique,yes a fully hands on manager.Good pool scene as well towels out every morning by the reliable Ahmed,also thanks to all the staff,what a great bunch,morning, evening,and night doing our bidding,thank you all guys can`t say enough,you`re all stars in our eyes. A special thank you goes out to the manager ,Veronique,and her deputy, who came to visit me at the hospital after i was struck down by a virus on our last day and gave us a lift back to DAWAR,see you all soon i hope,Derek and Karen Halls.
Stayed 15 nights in Oct 2017
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay ''wonderful place ''
It was really exceptional stay wonderful place
Stayed 3 nights in Jul 2017
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

6/10 Okay

Amr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
The hotel is so poor, no facilities, unclean and bad smell at the rooms.
Stayed 3 nights in Jun 2017
Response from JP on Jul 5, 2017
Dear Mr. Amr, We are sorry to hear, that you did not enjoy your stay. We would be very pleased, if you could send us an e-mail giving us details of what was not up to your expectations in order to improve our standard. Finally, we still want to thank you for your feedback. Best Regards, Your Hotel Management

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient & clean & staff very friendly
We have stayed in most of the hotels in El Gouna & this was by far the best.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

6/10 Okay

Ramez

Disliked: Cleanliness, room comfort
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

ian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel
Great hotel, very Friendly and helpful staff. Good selection of dishes in the restaurant. In a great location close to restaurants, bars and shops of downtown El Gouna.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Trip
Staff is so friendly & overall is very good
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay but will not be the last
Comfortable rooms with option for non smoking which I was delighted to find as the first room we were offered in the previous hotel we stayed at in El Gouna smelled like an ashtray! The adults only rule was an obvious plus during the school holidays. Staff were all helpful and the coffee with breakfast was lovely and smooth.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
misrepresented
Hotel misrepresented what features were 'on-site' which ended up not being a huge issue as most things were just down the street, and this isn't a review of those things. The towels and sheets weren't a very good quality and the twin mattress was fairly uncomfortable.
Response from JP on Aug 29, 2015
Dear guest, thank you for staying with us at Dawar El Omda and thank you for taking the time on reviewing your stay with us. We are sorry for any misunderstanding concerning the facilities and hope we will see you in the future again with a more clear picture of the hotel and its surrounding facilities. Best regards Dawar El Omda

6/10 Okay

SHAMEL, toronto, canada

Liked: Room comfort
oriental feel with great location
nice & cozy hotel and in good location

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

2/10 Terrible

Sama, Bahrain

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty, the bathrooms were dirty. I even tried to clean it personally but it was too dirty. The garbage we put outside of our room wouldn't get cleaned for days until we asked for them to be removed. The friendly staff ( not all) was the only bright side of our stay.
Response from Guest Relation Supervisor Doreen on Aug 13, 2022
Dear valued guests , Thank you really very much for your valued time to evaluate our hotel and sharing your experiences . We are sorry that we could not met your expectation at all. For sure we will forward your review to our responsible Managers to work on the remarks. We would like to thank you in the name of our whole Dawar el Omda team for this feedback . We a wish you all the best. Please stay safe. Many regards Your Dawar el Omda Team

6/10 Okay

Verified traveller

Disliked: Staff & service
No Wifi and bad service
A large group of us were in gouna for a friend's wedding. While the hotel was in a great location and reception staff were very friendly, the remaining staff including restaurant and room service staff didn't seem bothered with any of our requests. As for the rooms, the beds are quite hard and uncomfortable, the room floors were still wet when we checked in, the bathroom shower leaked everywhere, they didn't have an ironing board when we asked for one, and several of our rooms had something not working (fridge, phone etc.) Also the hotel claims to have wifi, but there was no connection anywhere except the main lobby. Best thing about this hotel was its close proximity to downtown.

10/10 Excellent

Mohammad, Egypt - Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
when i book for this hotel it was not turned to adults only at the time. i reached the hotel with my wife and my 1 year child, the sales manager met me and told me that this hotel became for adults only and i can't stay because the child and he solve this and turned my booking to Sultan Bey hotel which he also the sales manger for Sultan too, as he say. regarding the stay in "SULTAN BEY" i spend excellent times in this hotel, food was very delicious, room was directly on lagoon, it was excellent view, the room service was very good. regarding "Dawar El Omda" i can't review it because i did't stay there.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff, relaxing time
Awesome. Not very many activities but very relaxing. The staff were so friendly.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Amgad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Boutique Hotel, at El Gouna City Center
Small clean hotel with very good rate, room balcony is lovely overlooking the lagoon, amenities is basic but OK, 3 minutes walk to Tamr Henna Square, where everything available; shops, restaurants, bars, coffee shops, banks, pharmacy, etc. Very recommended, but book lagoon rooms
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Emer, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again, a great stay! As usual, the hotel was lovely and quiet. Just couples and small groups of friends. The breakfast was great, we ate outside each morning in the sunshine. Was able to laze by the pool all day, following a morning walk.

10/10 Excellent

Emer, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great staff
This hotel is very central, a 3-minute walk from the bus station, for those coming from Cairo with GoBus. The check-in was fast and friendly and we got to our rooms in time to go for a beer before bed, even though we arrived late. The rooms are clean and comfortable, in very simple Arabic style. We had a room over the lagoon, it felt like Venice. This hotel sees mainly couples and families and I've never seen a coach pull up outside. This means it's quiet and people feel at home. Breakfast is from 7 to 10 and the staff don't mind if you linger. The pool was heated 2 of the 3 days I was there. The lobby is gorgeous and has the most beautiful 'balady' benches and artisan-made cushions. For what we paid, this hotel is really amazing. I've never had a bad experience here.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

6/10 Okay

Rami, Egypt, Cairo

Disliked: Property conditions & facilities, room comfort
Not as expected
Our room was very bad, nothing was working in the room. Also no refrigerator, they do not function well in any of the rooms Also no security at all, u can open any room from the balcony.. Other friends rooms were better, however not as expected
Response from Guest Relation Supervisor Doreen on Aug 13, 2022
Dear valued guests , Thank you really very much for your valued time to evaluate our hotel and sharing your experiences . We are sorry that we could not met your expectation at all. For sure we will forward your review to our responsible Managers to work on the remarks. We would like to thank you in the name of our whole Dawar el Omda team for this feedback . We a wish you all the best. Please stay safe. Many regards Your Dawar el Omda Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Emer, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay - and a fantastic welcome!
We were lucky enough on this stay at the lovely Dawar El Omda, to have been allocated a suite - we had booked a standard double. I guess the hotel was fully booked and we got a free upgrade! The suite was great, with three single eds, so we were able to take a room each. We had a fully-stocked mini-bar and tea and coffee-making faciities. Each room had its own entrance onto the terrace, which opened on to the lagoon. We were able to invite our pals who were also stayiong at Dawar el Omda, to our suite for pre-dinner drinks and nibbles! Breakfast was long and lazy fun, with plenty of coffee refills from the very friendly and kind staff. As the hotel was fully-booked, we weren't able to avail of late check-out, but it didn't matter because we were able to leave our bags in the luggage room, and lie by the pool until our bus to Cairo left in the late afternoon. This hotel is less than a five-minute walk from the GoBus stop in Downtown Gouna, which is very handy also.
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely intimate hotel
I've stayed here before and this time was as good as the last. This is a beautiful hotel, with simple Egyptian decoration. The staff are friendly and kind, and more importantly very respectful. The breakfast buffet is standard fare, with plenty of fresh fruit salad and meusli, as well as the usual pastries and savouries. The pool is small and not crowded. The clienetle is nice - no busloads of tourists here! For the price, I'd highly recommend this hotel. I've booked another weekend there in March :-)
Response from Guest Relation Supervisor Doreen on Aug 12, 2022
Dear valued guest, Thank you very much for choosing the Dawar el Omda Hotel for your vacation and for sharing your so positive experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Dawar el Omda team

8/10 Good

doaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
It was amazing weather and veiw

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, and recommeded it to all my freinds and family.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the place is ok ,, it need alot of upgrade

4/10 Poor

Amr Kenawy, Doha, Qatar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not impressed
1- The service in the hotel is very poor. 2- The room amenities are quite poor and dont match with 4 stars hotel. 3- The service is lousy and the employee there are careless. 4- For instnace, I asked for a special treatemnt as I was celeberating my anniversary and nothing has been done. 5- I asked for an adabtor, the answer was "go and buy it from the supermarket"!! 6- I asked for a help to change my flight tickets, they told me go and do it yourself. 7- I stayed for more than half an hour on the pool to get a towel, the execuse was: the General Manager is a having a meeting with the staff and you need to wait" !!!
Response from Guest Relation Supervisor Doreen on Aug 13, 2022
Dear valued guests , Thank you really very much for your valued time to evaluate our hotel and sharing your experiences . We are sorry that we could not met your expectation at all. For sure we will forward your review to our responsible Managers to work on the remarks. We would like to thank you in the name of our whole Dawar el Omda team for this feedback . We a wish you all the best. Please stay safe. Many regards Your Dawar el Omda Team

10/10 Excellent

Jim, Little Rock, Arkansas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great place near the downtown. The community had entertainment each evening. The Hotel was nice. Great pool. Directions to the beach not the best. The Desk said down the street near the pool. Took a while to find the pool. You go to the Sultan Bay Hotel Pool for the shuttle boat to the beach.

10/10 Excellent

Ovidiu, EU

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
It is a very peaceful place, clean and perfect for relaxation. The hotel has a special design according to that beautiful place and at the beginning you could believe that is old and not so well maintained but is just the design. You have everything you need in your room and it is clean. Everything is functional and the personnel are very polite. It is a nice outdoors swimming pool with warm and clean water where you can get all services you need. You can walk everywhere around the hotel and to find what you need, to make shopping. They don’t have written prices on the items you buy and therefore many times you have to negotiate the price. It is not the only country having this custom but can be fun if you like to negotiate or tiring if you don’t. You have to be careful because you can’t get EURO or USD from ATM just EL their currency.

8/10 Good

Ahmed, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
It is a very nice small hotel, stuff are very good and the food is diliscious.