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Reviews of Carlton Hotel Chunghwa

3.5 out of 5
Carlton Hotel Chunghwa
SECT. 3, CHUNG HWA ROAD, HSINCHU CITY,, 50, Hsinchu, HSZ

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 529 reviews" "
Rating 8 - Good. 271 out of 529 reviews" "
Rating 6 - Okay. 76 out of 529 reviews" "
Rating 4 - Poor. 18 out of 529 reviews" "
Rating 2 - Terrible. 5 out of 529 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and nice staff, very spacious room. Very good price and abundant supply of toiletries. would be perfect if lights could be brighter.
Stayed 15 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 13 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
超級跨張的不良體驗,大家一定想清楚;櫃檯服務比臉臭,飯店設施很老舊,停車還要停在十分鐘外的小巷子,早餐更是不要嘗試的好,附近就有早餐店,真的不值那個錢~
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful waitress. Having free washer and dryer in the hotel itself is so convenient as well
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: large room, decent breakfast, friendly check in/out staff; staff called taxi on customer behalf. Con: hotel somewhat dated, longer than expected walking.
Stayed 1 night in Oct 2019

8/10 Good

angela

Liked: Room comfort
Disliked: Cleanliness
Parking should be improve, some rooms have mold in the celling and walls, the floor carpet kind dirty, bed sheet should change more often as two or three days not the entire stay for 5 days
Stayed 1 night in Jun 2019

10/10 Excellent

HYUN S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It provides free laundry (washing and drying machines) and it has a mini fitness center.
Stayed 1 night in Apr 2019

10/10 Excellent

Gautham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Great stay"
Very good experience! Room is spacey, clean and neat. Also could enjoy a relax bath. Definitely would visit again!
Stayed 1 night in Apr 2019

8/10 Good

yunn nee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
I like the free self service laundry facilities. It's so convenient.
Stayed 1 night in Apr 2019

8/10 Good

Betty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Reasonable hotel
The stay was reasonable with clean room.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth staying
A simple basic hotel, nice and clean
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Don't stay at this hotel
2 Very bad female receptionists, and one very bad old male receptionist
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Not new but generally clean. Wireless internet access may not connect in some rooms due to limited access points. Breakfast was good.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Martina Y F

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2018

10/10 Excellent

Ya-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Tsz Shing

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的中日式早餐
除了空調和枕頭之外,一切都很滿意
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bed too old not like Parking is not convenient The hotel site is not good Not recmmmend
Stayed 1 night in Jul 2018

10/10 Excellent

eng hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is huge and bathtub. Need to take cab to nearby malls

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Herlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Relatively far from the train station, but service was good. There is free transport to the city area.
Stayed 1 night in Dec 2017

8/10 Good

Nicole, Singapore

Liked: Cleanliness, staff & service
value hotel
check in staff is very friendly. the room is big but dated. the room is clean. However, I find the bed abit too hard. The hotel provide free breakfast which is great. Overall, the stay is good at the low price point.
Stayed 1 night in Dec 2017

6/10 Okay

Christina

Liked: Staff & service
Stayed 2 nights in Nov 2017

6/10 Okay

Ping Eng

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room Cleanliness
Cleanliness of the room needs to be improved. During our stay, we saw spider in the room.
Stayed 4 nights in Nov 2017

8/10 Good

HUEIWEN

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017

8/10 Good

Pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast selection, very comfortable bed
Highly recommended. Within 10 minutes of Hsinchu station walking. The room is clean and service prompt. Free laundry machine access. The only thing I noticed, is in the nonsmoking room a little cigarette smoke from vents or outside when the air conditioning was off. Besides that, there is nothing wrong with the hotel, and it feels very much at home.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for reasonable price
Stayed for 5 nights including during Typhoon Megi. Good room with nice breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good hotel for buisness trip
15 mins walk from Hsinchu station. Quiet neighbourhood, no restaurants nearby, breakfast is good with both Western and Chinese food. Room is clean, not enough power outlets and some of them was not working. Good for business trip.

10/10 Excellent

Somchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kenneth, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
wonderful room for the price. would definitely stay there again. neighborhood was not exactly perfect but hotel room price made up for it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful, very good price.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
i changed room once , the light system was broken !

10/10 Excellent

Jupitor, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Kind Staff
Good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is not too convenient. However the quality of the room is more than enough to compensate for this. The room's facility and quality feels like a 5 star hotel. I would highly recommend it for business traveller.

8/10 Good

Nari, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, helpful staff.
This is a nice hotel that does not break your wallet. The staff at the reception are very helpful and friendly. I took a quad room, and it was sufficient for my parents, my husband, myself and my baby. The toilet was clean, and I liked that it had a separate dedicated shower stall besides a bath tub.

10/10 Excellent

Smily, San Jose, CA

Liked: Cleanliness, staff & service, room comfort
Friendly staff
People at the hotel were very pleasant. Room was very large for a hotel in Asia and pretty much the size of typical US chain hotels (Holiday Inn Express). Overall condition of the hotel was bit old and the front lobby wasn't certainly attractive but for me it didn't matter. For the price I paid, I got more than enough ROI.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
缺點是燈光昏暗、插座極少,但床非常舒服,睡得很舒適。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Shich-Chuan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

YUSHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Yu-Mong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

I Hsin

Stayed 1 night in Feb 2020

10/10 Excellent

Kaixun

Stayed 1 night in Feb 2020