Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Iowa

Great place to stay!

Posted 3-Mar-2015
Pros: Clean, comfortable, everything.
Cons: Dry carpets... :)
Location: Very close to George Bush Int'l. airport, we went to Winter Jam at the Toyota Center.
Everything was great except they'd just deep cleaned the rugs so the floor was a little damp. They brought extra sheets and pillows for the pull out, the breakfast was great, staff friendly and accommodating. Made our last minute trip so much more enjoyable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mass.

Nice hotel friendly staff

Posted 2-Mar-2015
Pros: Great for the price
Cons: Better communication with the shuttle drivers and front desk.
Location: Right next to G.B. Bush Airport.
We needed a hotel next to the airport. We usually try to stay at a Marriott. This hotel was very luxurious for the price. The staff was very friendly,no waiting to check in or anything else. They have a great restaurant in the lobby. Shuttle buses to and from the airport. My only complaint would be that my husband, who wasn't traveling with me, decided to ride the shuttle with me to my airline. He left our car parked at the hotel. He couldn't get the bus drivers to take him back to the hotel to pick up our car, and ended up taking a cab. I think it was just a mixup with the driver. No biggie! He eventually got there. Otherwise it was great. Michelle from Mass.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom H

Posted 2-Mar-2015
The rooms were nice and clean. Nice small bar and breakfast area. Very conveniently lcoated near the airport.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Connecticut

Perfect location near Houston Intercontinental.

Posted 1-Mar-2015
Stranded overnight by missed connection at Houston Intercontinental. Could not have stayed at a better hotel for woman traveling alone. Felt safe and hotel was beautiful. Great value for cost-free shuttle service and full breakfast included. Highly recommend!
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Texas

Such a pleasant experience

Posted 3-Feb-2015
Pros: Staff. Room.
Cons: Light switches in the rooms! Unless we did not look in the right place, we only found one switch for all the lights which is impractical.
Location: For business trips, excellent location.
Always such a pleasant experience. Definitely my all-time favorite near IAH. I like the after-hours mingling in the lobby area. Nothing is perfect but this hotel definitely does a good job.
3 out of 5
by A verified travellerfrom vancouver BC

close to airport 3 minutes

Posted 28-Jan-2015
Pros: comfortable spacious room close to the airport. nice driver and front desk staff
Cons: The whole dining room, menu and quality of prepared food. As well as evening service in dining area. get rid of plastic plates , cutlery etc.
Location: 3 min from airport so very handy. nothing in the area except church's chicken and taco bell across the street.
This hotel was very convenient for overnight stay. only 3 min from airport and shuttle frequent with very nice driver coming and going. Front staff friendly. Room very spacious with very comfortable beds and quite modern. My biggest complaint about the hotel is the eating/bar area. not very cosy, lights way to bright with too much noise from the bar and the food menu very poor and nothing nutritional. I would say the French fries came out of a frozen bag and popped into the oven. Terrible dinner menu, much better to go across the street Churches chicken or Taco Bell would have been better. Breakfast was good for help yourself, only complaint was the plastic plates, bowls and cutlery and Styrofoam cups for coffee. This is the only reason I would not return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to Bush Intercontinental airport.

Posted 27-Jan-2015
Pros: The breakfast was exceptionally good....great variety.
Easy access from airport and right next door to car rental, The Parking Spot.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Surprisingly nice hotel close to the airport

Posted 26-Jan-2015
Pros: See above.
Cons: Make certain you keep the price competitive.
Location: It's at the airport, but if you are a business traveler, it's nice enough to stay there instead of going downtown ... if that's what you want to do.
If you can get a special rate on a room in this hotel, and get the low rates that you expect for an airport hotel, it's a great deal. I was very surprised...nice facility... clean room...nice size...decent fitness center. if you have to stay in an airport hotel, you cannot go wrong. You don't get 2 separate rooms like Embassy Suites, but for the business traveler, you can't go wrong with this pick. It's spacious. And this one near Houston Intl had a fully stocked bar, etc. The hotel notes that it is highest rated Marriott hotel in Houston in 2014, and I first laughed at that, given all of the other Marriott brands in that city, but after staying there, I believe it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rochester NY

Posted 12-Jan-2015
Excellent Hotel - close to airport, quick pick up with free shuttle. Rooms are quite large and spacious with 2 bathrooms which was perfect for family. Breakfast was good. Staff was very helpful and pleasant. We were there a night before boarding a cruise and the shuttle service took us to a liquor store to purchase wine for the cruise and then to a restaurant. Would use again if in the Houston area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

Great accommodations and excellent service!

Posted 5-Jan-2015
Pros: Staff was very friendly. Lobby was beautiful. Rooms were clean and well maintained.
Cons: Nothing stood out that needed improving.
Location: Very close to the airport. Free shuttle.
Overall great experience. Most impressed with the quality of service and friendliness of the staff. Room and facility were very nice and very close to the airport. Free breakfast was good as well.