Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from nj

this is one of the worst hotels i've stayed at.

Posted 21-Oct-2014
Pros: nothing.
Cons: furniture, lobby.
Location: near airport.
worst hotel - ever. no upkeep since the 70s. it's totally skid row material.
2 out of 5
by A verified traveller

Not clean and maid was terrible!

Posted 20-Oct-2014
Pros: Location to airport.
Cons: One lady at the front desk was nice and helpful the others were not. Maid was very annoying and unhelpful. Breakfast area could be cleaner.
Location: airport
The mildew smell on the first floor hall way was awful and the carpet nasty. The smell inside the room was not much better. Maid service was poor and started asking me at 8:00 in the morning on check out day was I checking out everytime I passed her in the hall way. I kept telling her we would be there until check out time and she made a displeased face which made me just wanted to get out of the hotel. So much for making the guest feel welcome.
1 out of 5
by A verified traveller from J

Rude staff, mouse in the hallway.

Posted 20-Oct-2014
Horrible, mouse in the hallway. Manager lied and told me he would refund one night. It never happened.
2 out of 5
by A verified traveller

Posted 13-Oct-2014
There were cobwebs in the bathroom and a mouse trap placed partially behind the refrigerator
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location

Posted 13-Oct-2014
Pros: The staff were efficient and polite.
Location: Close to airport, and close to places to eat.
The staff were very nice and helpful, the room was comfortable, the location was close to airport. Good value for the dollar.
1 out of 5
by A verified traveller

Room smelled Bad, like mold.

Posted 8-Oct-2014
Room smelled Bad, like mold. Hotel was rated a 3 star but was more like a 1 star. didn't feel safe in hotel.
2 out of 5
by A verified traveller from London, UK

The Ramada is in poor condition and poorly managed

Posted 3-Oct-2014
Pros: The rooms were adequate.
Cons: Well presented staff in sufficient numbers and with appropriate knowledge.
Check-in was chaotic with too few staff trying to answer telephones, work the car park gates, deal with shuttle drivers and maintenance contractors and FINALLY dealing with clients arriving tired and frustrated. The common areas and the external areas were well worn, damaged and in need of refurbishment. The staff seemed lacking in training and knowledge. The breakfast was sparse and those staff who were present did not want to take responsibility.
5 out of 5
Recommended
for Everyone
by A verified traveller

Staff was awesome!

Posted 18-Aug-2014
Front-desk personnel were outstanding - very friendly. Maintenance personnel was very helpful as well. Breakfast area was awesome. ..a young lady always making sure there was enough food and that the area was clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kalamazoo

Nice Low Cost Hotel for Near Airport

Posted 1-Aug-2014
Pros: Inexpensive and close to the airport
Cons: Taller counters and toilet. Would be nice to move the shower head up a foot or so.
Location: Airport....only thing I was interested in
Nothing special one way or the other when just looking for a low cost alternative to catching a flight the next morning. The room is a bit small for two people since the one and only sink is small and next to the entrance door. The toilet is short and child sized so if you are tall and a senior citizen (like me) you will have trouble standing after using it. The counters are all low as well. Nothing much more to say about the place other than it is a good place to wait for a flight when surrounded by more expensive alternatives.
4 out of 5
Recommended
for Getaway With Friends
by Charles spence from Corpus christi

Posted 25-Jul-2014 on Hotels.com
Elevator could use remodel Room clean, good location for airport Disappointed that we paid for parking since we stayed 2 nights ( 1 before 1 after) hotel did not look busy