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I will never stay here ever again! Marijuana reaped in the lobby & my 2nd-floor room all night & on arrival! My door was off the hinge had to slam to close it! Germy dirty walls & my power went off in my room except for bathroom! Dogs barking kids screaming & I had to smell weed all night!
The manager is absolutely amazing and understanding! Some of his workers are very nosey and messy. It could definitely use some renovation but the stay was decent.
There was a strong smell of weed and cigarettes in the halls and room. The floor and walls were filthy and had holes. The smoke alarm in the room constantly beeped. Two nearby rooms had barking dogs. It had roaches. Broken down vehicles that looked like they been there for months.
I only spent a night (less than 10hours) in Executive Inn on Sept 2. I saw 2 dead body of cockroach on the floor and an unknown insertin my room. Secondly, the smoke detector does not has battery installed..
I will never book this hotel anymore
CHI WAH
Stayed 1 night in Sep 2023
6/10 Okay
Carlos
Travelled with partner
Aug 11, 2023
Right off 45 South & a few minutes to Downtown Houston ..
Carlos
Stayed 2 nights in Aug 2023
2/10 Terrible
Kim
Travelled with family, Travelled with family and small children
This property was very smelly. Soon as you walk in you could smell dogs. There was poop all over the lawn, and the inside of the room has lots of bugs in the corner
The lady who checked me was nice and the grounds were not horrible but they were scary. All the way in the back. Also the hall way to my room smelled lile dogs. Nasy wet dog. And no phone and the sheets were stained.
I have pictures of the dirty rooms plus the bug problem
Cebra
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 3, 2023
Hi Cebra,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
It was a dirty scary area of town. Roaches everywhere in the rooms in the halls all over the room walls.
Brandon
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 3, 2023
Hi Brandon,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6
Response from Brand Experience Team on Apr 3, 2023
Hi Cebra,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Response from Brand Experience Team on Apr 3, 2023
Hi Vasanthi,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Staff was good placed smelled like wet dog and had roaches
Brandy
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on Apr 3, 2023
Hi Brandy,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Very disgusting hotel. Rude customer service, parking lot covered in trash, hallways smell horrible, dirty rooms.
Verified traveller
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 27, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
There was fight in the middle of the night it smells really bad I stayed last night in another place thru this app and it was a hell of a lot better
Ricardo
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 27, 2023
Hi Ricardo,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
Hotel needs to be condemned , rooms are infested with roaches , hallways, parking lot, are full of trash , strong odor of weed through the facility . Only nice about this place is the receptionist, she doesn’t belong to this slump
Jose
Stayed 1 night in Mar 2023
Response from Nancy Y. on Mar 21, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
Absolutely the worst hotel I have ever stayed at. by far.The whole place,including the room,was extremely dirty and smelled just awful throughout.It was filled with super noisy rude people.I should have left and requested a refund immediately.I barely slept at all during the two nights there.You should remove this place from your listings.Its hard to believe the department of health has not shut it down.The filthy and unsanitary conditions there are no doubt a health hazard.Im hoping I didn't contract any diseases during less than 48 hours there.
Verified traveller
Stayed 2 nights in Mar 2023
Response from Nancy Y. on Mar 15, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
It sinks real bad in hallway and floor is soak and wet In hallway. Room also smells bad. There is people littering and walking around all time of night
Charlene
Stayed 1 night in Feb 2023
Response from Nancy Y. on Feb 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
.... YOU know its bad when you are refunded immmediately and NO questions asked.. the room I received was waaaaay in the back of what looked like a questionable rundown part of the building.. loitering.. foul room water on floor .. ive stayed at cheaper hotels with way more quality and appeal.. i was in the room no more than 2 minutes.. and felt my safety was in question..
Felicia
Stayed 1 night in Feb 2023
Response from Nancy Y. on Feb 17, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
The room was not clean and we had to sweep it ourselves. One bed had no pillows and the other didn’t have pillow cases. There was ashes all over the nightstand, and there was no towels, toilet paper and no soap.
Melissa
Stayed 2 nights in Jan 2023
Response from Nancy Y. on Feb 17, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
Roaches in room hall way smelled like dog pleople next do had dogs so barking all night. People walking around parking lot thank god nothing happened to my vehicle unpleasant stay just Avery dirty room
Victor
Stayed 2 nights in Feb 2023
Response from Nancy Y. on Feb 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
4/10 Poor
Joseph
Feb 4, 2023
Joseph
Stayed 1 night in Feb 2023
Response from Nancy Y. on Feb 17, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6