Outdoor pool, sun loungers

Reviews of Hampton Inn & Suites Houston/Clear Lake-Nasa Area

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivek Vellaiyappan, Georgetown

Stayed 1 night in Apr 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 18, 2024
Hi Vivek,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 10, 2024
HI Vanessa,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the location was perfect for the activities I had to do, everything was perfect.
Stayed 1 night in Apr 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 10, 2024
HI Rogelio,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

Liliana

Travelled with family, Travelled with group
Liked: Staff & service
We were in the area attending a wedding. Check in was at 3pm, which was the exact time of the wedding ceremony. We called ahead to see if we could check in a little bit early to arrive to the ceremony in time. We were told it depended on whether or not the room would be ready for us, but were encouraged to come in to see what could be done. Luckily, they did have our room ready a little early and we were able to get to the wedding. Check-in associate was very friendly and efficient. Room seemed to be decent, beds somewhat comfortable. Our only complaint was that room felt humid and the carpet seemed to be sticky. The pool was pretty small and the kids had no desire to use it.
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 2, 2024
Hi Liliana,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

2/10 Terrible

sammie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room AC unit didn’t work, the room stayed hot all night.
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 1, 2024
Hi Sammie,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you shop at their little convenience area, check the price list and make sure they charge correctly. I was told a price $1.25 higher than listed, pointed it out and gave the $4 for my $3.50 item. Was then asked if I wanted change. Was given 1 quarter, kept my hand out until the clerk opened the drawer and gave me the rest of my change
Stayed 2 nights in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 1, 2024
Hi Kelly,Thank you for taking the time to leave feedback on your stay. We are sorry you had an unexpected experience at our hotel. We pride ourselves on providing the best customer service and hospitality. We will ensure this issue is taken care of immediately. Please let us know if you need anything else.

10/10 Excellent

Miriam, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and next to restaurants and shopping. Staff was very helpful
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 29, 2024
Hi Miriam,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good! Staff very friendly.
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 29, 2024
Hi Terry,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

4/10 Poor

Jamie

Business traveller
Disliked: Staff & service, property conditions & facilities
Old and dirty. Room key wouldn’t work every day. Cable was choppy.
Stayed 3 nights in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 22, 2024
Hi Jamie,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Halls and elevators were a little warm but overall everything was good.
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 17, 2024
Hi Jeffrey,Thank you for taking the time to leave a 5-star, review. Our team always appreciates feedback from our guests. Please come back and stay with us again, and don’t forget about our free breakfast!

8/10 Good

Ilja

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 17, 2024
Thank you for taking the time to leave a 4-star rating. Our team always appreciates feedback from our guests. Please come back and stay with us again, and don’t forget about our free breakfast!

10/10 Excellent

Eric, Saint Ansgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast was very minimal. Everything else was good.
Stayed 5 nights in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 14, 2024
Hi Eric, Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

6/10 Okay

Gerhard

Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Apr 3, 2024
HI Gerhard,We would like to apologize for the experience you had at our hotel. We would like to learn more about the situation. Please send us your contact info and we would be more than happy to speak with you

4/10 Poor

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cristal R. on Mar 15, 2024
We would like to apologize for the experience you had at our hotel. We would like to learn more aboutthe situation. Please send us your contact info and we would be more than happy to speak with you.

6/10 Okay

Cynthia A.

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 13, 2024
Hi Cynthia A,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. Please tell us more about your stay. Please contact us directly if you have any other questions or concerns.

2/10 Terrible

SHOVA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
The lady in front desk made us wait whike she was on the phone for 10 minutes. Breakfast-They were out of food 1 hr early and when asked for fruits or yogurt, they said they are out and didn’t fill. They did have much choice for kids. We hardly had any breakfast. Not worth it.
Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 11, 2024
Hi Shova, We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 Excellent

Shawn

Stayed 1 night in Mar 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 25, 2024
Hi Shawn,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

Dan

Stayed 2 nights in Feb 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Mar 23, 2024
Hi Dan,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 Good

Opal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a bad stay. It was quiet, clean and safe. I would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Feb 27, 2024
Hi Opal,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast for a hotel. Friendly staff. Very clean room. Will stay again. Highly recommend.
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Feb 20, 2024
Hi Laurie,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Unfortunately after a late night arrival I was a few minutes late for breakfast, a staff member was not understanding about this fact and very unaccommodating with a very abrasive manner. Front desk staff were generally friendly and helpful.
Stayed 7 nights in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Feb 1, 2024
Hi Pamela, Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

6/10 Okay

Carla

Disliked: Cleanliness
O hotel é bom, mas a limpeza deixou a desejar. Eles limpam o quarto e trocam toalhas a cada 2 dias, mas no nosso quarto nao entraram nenhum dia. Outros apartamentos devem ter tido mesmo problema e entao as pessoas colocam lixo no.corredor. o custo beneficio eh bom, localizacao boa, cafe da manha normal. Funcionarios atenciosos! Mas.precisam melhora questao de limpeza!
Stayed 3 nights in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 29, 2024
Hi Carla,Obrigado por tomar o tempo para deixar comentários sobre a sua estadia. Lamentamos que você tenha tido uma experiência inesperada em nosso hotel. Nós nos orgulhamos de fornecer o melhor serviço ao cliente e hospitalidade. Vamos garantir que essa questão seja resolvida imediatamente. Por favor, deixe-nos saber se você precisa de mais alguma coisa.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 17, 2024
Hi Anthony, On behalf of the Hampton Inn & Suites Clear Lake family we want to say thank you. The time taken along with the effort to share your experience with us is genuinely appreciated. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is a joy for us to receive such positive response from you. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 16, 2024
Hi Carrie,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cristal at the front desk went above and beyond. We had just gotten off a cruise ship in galveston and we had a lyft drive drop us off at 9:30 in the morning to see if they could hold our luggage while we went to the space center until check in at 3pm. Cristal stated she could. I asked if it was possible that they might have a room available early. Cristal stated they did and she could go ahead and let us have it early. I could have cried. My husband is disabled, we were tired and for Cristal to let us check in early was more amazing for us than you can imagine. It allowed my husband a chance to lay down and rest and get a cup of coffee. Cristal's kindness was amazing! It meant so so much to us. Hampton has my business forever now!!Thank you Cristal, your kindness meant so much to us!!
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 16, 2024
Hi Jennifer,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 16, 2024
Hi Anonymous, Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 10, 2024
Hi Anthony,Thank you for the great rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 Excellent

Jowie F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
It’s a good hotel to stay. But it’s shampoo container is broke and cannot pump.
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 10, 2024
Hi Jowie,Thank you for the kind words! We will replace the shampoo pump container. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 Good

audra

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 10, 2024
Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 Good

Co

Stayed 3 nights in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 8, 2024
Hi Co,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 Good

Saher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, my only concern is with the booking - I booked 3 King bed suites together, and ended up getting 2 normal rooms on one floor with the 3rd room on a different floor that was actually a suite. Just confused as to why the differentiation occured.
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 8, 2024
Hi Saher, ,It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. We do not change room types on third party bookings. You booked 2 King study's and a suite. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

8/10 Good

Hemant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 8, 2024
Hi Hemant,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 8, 2024
Hi Timothy,Thank you for taking the time to rate us! We’re so happy your visit went so smoothly. We are in process of renovations. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was quick. Room was clean. Free breakfast was acceptable
Stayed 2 nights in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Jan 31, 2024
Anonymous,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 28, 2023
Hi Tommy,It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is a joy for us to receive such positive response from you. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

2/10 Terrible

Marichu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
TV has no signal when we arrived, excuse was due to rain but when asked are we the only one having this problem, no response. We stayed out all day so when we went back to hotel and asked for maintainance to fix TV we were told we shoul not have waited this late to request for them. Well, we should not have this problem AT ALL. Not our fault. Microwave does not heat up food either. Door cards got deactivated several times. Had to go to the desk 3x!!! And the person even asked us what's wrong with our cards, well what is wrong with YOUR cards?!!! Poor service.
Stayed 2 nights in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 18, 2023
On behalf of the Hampton Inn & Suites Clear Lake family we want to say thank you. The time taken along with the effort to share your experience with us is genuinely appreciated. Your feedback is very important and your satisfaction is our top priority. Despite having a highly qualified team, and a track record of excellent service we proudly maintain; we deeply regret not having met the quality standards you deserve. However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

8/10 Good

Ray

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 18, 2023
Hi Ray,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good greetings!
Our room was very clean, the bed was comfortable! Breakfast was good, coffee was very good!
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 18, 2023
Hi Linda,Thank you for the great review! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Angel

Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 13, 2023
Hi Angel,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Bobby

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was willing to please especially Nisha that ran the front desk in the evening. Would like to give the lady's that ran the breakfast buffet a five star rating also. They kept everything fully stocked and was no waiting for breakfast.
Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 13, 2023
Hi Bobby,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

2/10 Terrible

Thomas

Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 13, 2023
Hi Thomas, We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel, and we are disappointed you didn’t get to experience that. Please give us more information regarding your stay so we can discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

8/10 Good

Michael, Lufkin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is starting to show its age but it is overall an ok stay for the price
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 13, 2023
Hi Michael,Thank you for the kind words! We’re so happy your visit went so smoothly. We are in process of renovations. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

James, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 14, 2023
Hi James,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, staff cordial. Breakfast ladies were excellent:friendly, efficient and helpful.
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 13, 2023
Hi Christine,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I expect at a Hampton, not glamorous but comfortable.
Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 1, 2023
Hi Lawrence,On behalf of the Hampton Inn & Suites Clear Lake family we want to say thank you. The time taken along with the effort to share your experience with us is genuinely appreciated. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is a joy for us to receive such positive response from you. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished. We are taking this occasion to encourage you to continue being part of our family. We will always do everything possible to merit the confidence you have placed in us, and we will be more than honored to be your host again in a future visit to Houston, Clear Lake Nasa Area.

6/10 Okay

Emane

Liked: Amenities
Stayed 6 nights in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 18, 2023
Thank you for taking the time to rate us! We’re so happy you stayed at our location. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 Good

Hemant

Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Dec 18, 2023
Hi Hemant, Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Shelley Cook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Nov 24, 2023
Hi Shelley,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 Excellent

Adurthi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Nov 22, 2023
Hi Adurthi,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

4/10 Poor

Vester

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would not recommend this property due to cockroaches on my night stand. My room was switched but I was worried about cockroaches during my stay. No discount has been offered.
Stayed 2 nights in Nov 2023
Response from Hampton Inn & Suites Clear Lake/NASA on Nov 14, 2023
Hi Vester,We have a high standard of quality at our hotel, and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.