Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews of Hampton Inn Houston NASA-Johnson Space Center

2.5 out of 5
Hampton Inn Houston NASA-Johnson Space Center
3000 Nasa Road 1, Seabrook, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 754 reviews" "
Rating 8 - Good. 184 out of 754 reviews" "
Rating 6 - Okay. 55 out of 754 reviews" "
Rating 4 - Poor. 21 out of 754 reviews" "
Rating 2 - Terrible. 28 out of 754 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

In'Tress

Travelled with family and small children
Liked: Cleanliness
Sadly, the check in process was a big bust here at this location. It was my first time traveling with a pet, so I called the hotels RESERVATIONS LINE 4 days before our stay to verify that the hotel was indeed pet friendly and inquire about any fees. The gentleman on the phone, Ashan, told me check in early would be no problem and when I asked about fees he said nothing about fees. Again, first time traveler with a pet. When I got there to check in and inform them again that we had my moms 17 year old cat with us, I was hit with the 75 dollar pet fee AND early check-in fee. When I told the lady I had called a few days prior and gave the mans name, she said no one worked there by that name and proceeded to chuckle that sometimes reservations gives out the wrong information. When I told her it wasnt a funny matter and that it's wrong to misinform people like that, her mood sombered. I ended up paying to stay here an additional 100 dollars and the visit itself was subpar. No hot tub (absurd when you pay $250 to stay with a pet) no outside umbrellas, the sliding doors to the bathroom got stuck on us constantly. No shampoo or lotion in the ready for you bottles in the bathroom. It wasnt worth $250. It just WASN'T.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with comfortable beds
Stayed 2 nights in Mar 2024

8/10 Good

Tylar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was difficult as they first wouldn't take my payment but later at official check in they did. Room was nice and clean but we didn't have shampoo or conditioner in the bathroom and wasn't able to get anything other than shampoo from the desk. Thankfully I was granted a late checkout that helped tremendously because I was delayed due to a race delay. Good location to places in Kemah.
Stayed 1 night in Mar 2024

2/10 Terrible

Alish

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location. Staff is very friendly and the hotel very clean and quiet. They have a wonderful breakfast with a great variety.
Stayed 1 night in Dec 2023

10/10 Excellent

mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel me sleep
Stayed 1 night in Feb 2024

8/10 Good

Emma Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

Blake

Stayed 1 night in Dec 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Friendly and helpful front desk. Room was very clean, comfy bed and perfect location. Loved being close to the marina, we were visiting my brother who lives on his boat. Dog friendly but $75 nonrefundable fee. (A little steep) next time we will leave the doggie at home.
Stayed 1 night in Dec 2023

8/10 Good

Rosalinda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Sindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good, staff and cleanliness was great only problem was smelled like cigarette.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay. Very clean and beds were very comfortable. Just didnt like alot of the dogs were barking in the rooms close by our room. But overall good place to stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked our rooms on hotels.com months in advance. When we arrived at the hotel, the guy at the front desk charged us again for the rooms. We tried to explain that we had already paid and showed them the receipt he said he would credit my card but did not!! We also asked for late check out on both rooms. The girl at the desk said she would take care of it. The next Moring, we received a phone call telling us to get out and that they had no record of the request. We have stayed at this hotel many times, but I am not sure we will stay again. We come down and serve at a mission every year we thought we would stay an extra night and relax but that did not happen...
Stayed 2 nights in Nov 2023

6/10 Okay

rubymae

Disliked: Cleanliness, property conditions & facilities
Pros: Easy access and lots to do in the area. Cons: rooms and hallway smell like mildew
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to get too. Good hot breakfast. Staff was friendly. Housekeeping every second day. Rooms are a little stuffy. No outside ventilation. Good value fir the money.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

6/10 Okay

Robbyn

Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
It would nice if the wifi was working
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Jennifer

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff incredibly rude and offered no solutions. I asked about a deluxe room that I had reserved and she told me that the hotel was over booked so I got a cheaper room instead and still had to pay for a deluxe room.
Stayed 2 nights in Oct 2023

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

JACARRIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and pet friendly. Staff was informative and welcoming. Cleanliness was top tier. Wish the breakfast area was bigger.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diana

Stayed 1 night in Oct 2023

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

curt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness
There was a leak in the bathroom and a leak around the air conditioner. Since there was a storm I do not know if it was from the outside or the inside.
Stayed 1 night in Sep 2023

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terriable. Had to wait for front desk. No keys to room, desk clerk had to go open door.
Stayed 1 night in Sep 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
From the first interaction with the staff, I was made to feel that I was appreciated. Everyone was pleasant and very offering. The Breakfast was amazing and changed everyday which made it even better. Having coffee service all day long was a great perk. The bathroom was clean and the Towels were soft.
Stayed 2 nights in Aug 2023

8/10 Good

Madeleine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice Property
Stayed 1 night in Aug 2023

8/10 Good

Fatimah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Bob

Travelled with family
Liked: Property conditions & facilities, room comfort
Good breakfast, helpful staff, no pool
The Hampton hotel is in a convenient location, the breakfast area is pleasant and the food was good. The air conditioner was cold, and the shower water was hot. The only disappointment was the swimming pool was closed.
Stayed 2 nights in Jul 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
They had a good breakfast. The staff was friendly and everything was convenient. The only thing negative was the mattress was not comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tranecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The room was clean, the breakfast was amazing. I was really disappointed to learn that the pool was closed for the weekend. A lot of families truly enjoy that particular amenity and since it wasn’t available I was very disappointed.
Stayed 1 night in Jul 2023

4/10 Poor

elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Might as well be a motel 6
Pool out if service. Ice machine in our floor out of service. Dryer out of service. 3rd floor smells like mold. 3 days no lean towels or trash pick up after we asked several times. Were told they only service room once you leave.
Stayed 3 nights in Jul 2023

2/10 Terrible

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls and floors could hear every step in the room above me and could hear talking next door.
Stayed 1 night in Jul 2023

6/10 Okay

Ubokudom

Stayed 1 night in Jul 2023

2/10 Terrible

Kamesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. I booked and paid for Double Queen Room on June 22nd. Checking in July 20, 2023 and checking out July 22, 2023. We had a late check in, but the phone systems are not set up to ring to the front desk. Upon arrival, our paid room had been sold to another guest. Amin and Paisley were working the front desk. Amin called the hotel owner Alishan Premani, who laughed at us and said "theres nothing he can do except give us 2 King Rooms free of charge." That did not work for me, as I am a family of 4 with small twins. They refused to give me a refund and only gave a print out stating I wouldn't be charged further. So i had to dispute the charge with my bank. We ended up having to drive 25 minutes away at 1:00 AM to get another hotel room, in which we had to pay an additional $400. Amin and Paisley were also giving out other guest information to a drunk man who called and was asking about a woman staying there. Major safety violation. Worst check in experience ever. Do not recommend at all. You are also not safe staying here.

8/10 Good

Tracey

Stayed 1 night in Jul 2023

10/10 Excellent

GERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Eugenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Excellent room. I surely appreciated the 3rd floor room facing the marina.
Stayed 2 nights in Jul 2023

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and location! Very clean and friendly!
Stayed 2 nights in Jul 2023