Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice stay

Posted 8-Sep-2014
Pros: Close to work
Cons: Up date the AC
Location: Great places to Eat
Always a nice stay, the parking is close by, can't wait for the construction to be over with. That did not affect my stay
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice Stay

Posted 19-Aug-2014
Pros: Parking and staff
Cons: Some sections need to be up dated.
Location: A good range of places to eat
i was checked into the older or not updated section, i have stayed there in the past so i know what the rooms are like yhis time the room was ok. I parked just out side the room i enjoyed that.
5 out of 5
Recommended
for Everyone
by A verified traveller

I'll be back

Posted 16-Jul-2014
Pros: location
Cons: TV reception
Location: good places to eat
I have been very pleased, i look forward to stays in the future.
2 out of 5
by A verified traveller

Not close to much except Road construction.

Posted 12-Jun-2014
Location: ROAD CONSTRUCTION - STAY AWAY!
The biggest issue with this hotel is that it was listed as a 4.0 star and probably at best a 2.5. The other issue was that Hwy 290 is under construction in both directions at the hotel making its accessibility very difficult. Upon arrival the A/C was already set to 64 but the room was not cool and unit cooled minimally at best. Overall we were so disappointed, we left at our own expense to find another hotel closer to Brookhollow.
4 out of 5
Recommended
for Everyone
by pamela from san diego

Nice hotel, friendly staff

Posted 12-Jun-2014
Pros: It was beautiful, the staff was very friendly and helpful. The rooms were really nice. Nice lobby and seating area.
Cons: Different sheets, not so stiff. Also, the breakfast buffet was not very appetizing. Eggs were disgusting like they were powdered eggs or something.
Location: There were lots of things close by, movie theatre and a lot of restaurants. Right off of freeway
The hotel was better than I expected. It's an older hotel but still in very good condition. Beautiful foyer. Enjoyed our stay. Would have given 5 stars but did not like the sheets on the beds. They were thick and probably expensive sheets, but thick and made noise when you moved. Annoying. Also, disappointed with the breakfast buffet. Overall, a very nice hotel. I would definitely recommend to friends.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Tom

Nice Hotel

Posted 6-Jun-2014
Pros: Parking was close to the room
Cons: nothing
Location: Close to work and dining
The place served its purpose quite well, clean AC works well staff was helpful i would stay there again
4 out of 5
Recommended
for Getaway With Friends
by Sharon from Houston

Posted 22-May-2014 on Hotels.com
I loved everything except for the fact that we didn't have a microwave in the rooms but other than that it was great thanks
2 out of 5
Recommended
for Business Travellers
by Dan from Houston 290-West

Sub-Par Crowne Plaza

Posted 28-Apr-2014 on Hotels.com
Every time I stay here, they tell me it is sold out and put me in the Sub-Par Courtyard area around the pool away from the nice main tower, yet there is always plenty of good parking. I personally think since I booked with Hotels.com each time, I am somehow penalized and not allowed to stay in the main tower. The Courtyard rooms have doors on the outside like back in the 60's or at modern cheap-o -motels. The courtyard area stairwells look like they are never swept and if it rains, you walk through huge deep puddles of water in the stairwells. I think this is the last time I stay here and pay close to $200.00 per night to stay in a cheap-o-motel looking place they somehow slapped the name Crowne Plaza on the sign. One day as I walked up the stairs to my room, I passed another gentleman on his way down. He stopped to let me pass and asked, "Are we sure we are at a Crowne Plaza?"This means I am not the only who thinks the Courtyard area is a dump.If you stay here, do not allow them to put you in the "Courtyard Area" if you are expecting a nice place. Also!, You cannot see the TV from the desk because whomever installed the TV's put them way back in the hole. This place IS NOT for the business professional.
4 out of 5
Recommended
for Everyone
by A verified traveller

Short stay in April

Posted 13-Apr-2014
Stayed there in two days with friends coming from California. The room is quite clean and the staff is friendly. But the traffic is terrible on 290, because of the construction.