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A good option for the Houghton/Hancock area. Clean and quiet. All the staff I encountered was friendly and very helpful. The pool and hottub area was clean, well stocked with towels and had late hours which I appreciated.
The overall property was nice. I was very unhappy when we found out that the room we had rented did not have a kitchen. It said on the website that it had a kitchen. It was a microwave and a refrigerator with extra counter space. Also the pictures of the room were misleading making it appear there could have been a full kitchen. Very disappointed in this aspect. The rest of the hotel was nice.
Always call the front desk for any issues in the room. We do a welcome call trying to let guests know that you can call for anything and we will do our best to help!Thank You!!!!!!!!
This is a very nice hotel in a great location. They allowed us to park our car in their lot for an additional week while we traveled to Isle Royale. We will return to this hotel on our next trip.
Nice place. Good views, easy parking. Put a recycling bin in the dining area so that single use plastics may be recycled. An elevator would be very helpful. Over all. It was a good stay. Thanks
Cameron
Stayed 2 nights in Aug 2023
Response from GM on Aug 30, 2023
Thank You!!!!!We do have recycling bins in the upstairs hallway and lobby entrance, we can consider more, good suggestion.
Staff was very friendly. Great options for breakfast. Walking the waterfront was very relaxing. The only thing that would have made it better was chairs on the patio to enjoy the view.
This hotel is in a potentially nice area however it seems everything is tired. The Personal Touch of a nice hotel does not appear here. However all the basics were handled fairly well. I would be back if my favorite Hotel was booked in the area
Staff was friendly and courteous. Room clean and comfortable. Only negative comment was on the location. Difficult to find and no shops or restaurants nearby.