Lake

Reviews of Ramada by Wyndham Hancock Waterfront

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 714 reviews" "
Rating 8 - Good. 253 out of 714 reviews" "
Rating 6 - Okay. 68 out of 714 reviews" "
Rating 4 - Poor. 17 out of 714 reviews" "
Rating 2 - Terrible. 7 out of 714 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

.
Stayed 3 nights in Feb 2024
Response from GM on Feb 20, 2024
Thank You!!!!!

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Thank You!!!!!

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from GM on Jan 9, 2024
Thank You!!!!!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Jan 1, 2024
Thank You!!!!!

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on Dec 28, 2023
Thank You!!!!!

10/10 Excellent

Anneli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from GM on Dec 20, 2023
Thank You!!!!!!!!!!

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Dec 20, 2023
Thank You!!!!!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable.
Stayed 3 nights in Oct 2023
Response from GM on Oct 26, 2023
Thank You!!!!

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Views of the Lift Bridge!
Stayed 1 night in Oct 2023
Response from GM on Oct 24, 2023
Thank You!!!!!

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fall Stay
Clean and comfortable, close location to Tech
Stayed 1 night in Oct 2023
Response from GM on Oct 23, 2023
Thank You!!!!!!!!

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I liked the location of the Hotel. The front desk clerk was not very helpful.
Response from GM on Oct 23, 2023
Apologies. We try to be there for all our guests. Please elaborate so I can try to amend the situation. Thank You!!!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 18, 2023
Thank You!!!!!!!!!!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for the Houghton/Hancock area. Clean and quiet. All the staff I encountered was friendly and very helpful. The pool and hottub area was clean, well stocked with towels and had late hours which I appreciated.
Stayed 2 nights in Oct 2023
Response from GM on Oct 16, 2023
Thank You!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GM on Oct 16, 2023
Thank You!!!!!!!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, in a lovely location!
Stayed 1 night in Oct 2023
Response from GM on Oct 14, 2023
Thank You!!!!!

10/10 Excellent

Deborah

Stayed 3 nights in Oct 2023
Response from GM on Oct 15, 2023
Thank You!!!!!!!!!!

10/10 Excellent

Michael, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice continental breakfast.
Stayed 2 nights in Oct 2023
Response from GM on Oct 14, 2023
Thank You!!!!!

4/10 Poor

CHRISTINE

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has declined in the last 4 years. Stained carpets. Free breakfast ran out of food before it closed. No bar. Hotel appearances are run down
Stayed 1 night in Oct 2023

2/10 Terrible

Edward

Business traveller
Stayed 2 nights in Oct 2023
Response from GM on Oct 10, 2023
Thank You!!

10/10 Excellent

Jianguo, Libertyville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right behind the famous bridge, experience of sunset and sunrise on the bridge is very nice
Stayed 1 night in Oct 2023
Response from GM on Oct 6, 2023
Thank You!!!!!

6/10 Okay

Douglas

Travelled with family
Disliked: Property conditions & facilities
A little neglected.
Stayed 2 nights in Oct 2023
Response from GM on Oct 5, 2023
We are trying to update the common areas. Hope your room was satisfactorily clean, and you enjoyed your stay!!!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Oct 4, 2023
Thank You!!!!!

10/10 Excellent

Jianyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and amazing lakeside view
Stayed 3 nights in Sep 2023
Response from GM on Sep 30, 2023
Thank You!!!!!

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The overall property was nice. I was very unhappy when we found out that the room we had rented did not have a kitchen. It said on the website that it had a kitchen. It was a microwave and a refrigerator with extra counter space. Also the pictures of the room were misleading making it appear there could have been a full kitchen. Very disappointed in this aspect. The rest of the hotel was nice.
Stayed 2 nights in Sep 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room heater made some terrible noises.
Stayed 2 nights in Sep 2023
Response from GM on Sep 21, 2023
Always call the front desk for any issues in the room. We do a welcome call trying to let guests know that you can call for anything and we will do our best to help!Thank You!!!!!!!!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 2 nights in Sep 2023
Response from GM on Sep 21, 2023
Thank You!!!!!

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Be aware that there is no elevator if youre booked for the 2nd floor. Room was clean & comfortable. Nice stay overall.
Stayed 1 night in Sep 2023
Response from GM on Sep 17, 2023
Thank You!!!!An fyi...an elevator is considered an amenity. If you don't see it listed at a hotel more than likely they don't have one!

8/10 Good

Mason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good buy
This is a very nice hotel in a great location. They allowed us to park our car in their lot for an additional week while we traveled to Isle Royale. We will return to this hotel on our next trip.
Stayed 1 night in Sep 2023
Response from GM on Sep 17, 2023
Thank You!!!!!!!!

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was for a child. Too low to floor
Stayed 2 nights in Sep 2023
Response from GM on Sep 11, 2023
Thank You!!!!!

10/10 Excellent

Saul

Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Thank You!!!!!!!!!!

10/10 Excellent

Clifford

All is well
Stayed 1 night in Sep 2023
Response from GM on Sep 9, 2023
Thank You!!!!!

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place to stay. We would stay here again.
Stayed 1 night in Sep 2023
Response from GM on Sep 6, 2023
Thank You!!!!

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Houghton/Hancock...the views are to die for!
Stayed 3 nights in Aug 2023
Response from GM on Sep 4, 2023
Thank You!!!!!

10/10 Excellent

Teresa

Stayed 3 nights in Aug 2023
Response from GM on Oct 5, 2023
Thank You!!!!!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2023
Response from GM on Aug 31, 2023
Thank You!!!!!

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the peaceful view and helpful staff!
Stayed 4 nights in Aug 2023
Response from GM on Aug 30, 2023
Thank You!!!!!

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good views, easy parking. Put a recycling bin in the dining area so that single use plastics may be recycled. An elevator would be very helpful. Over all. It was a good stay. Thanks
Stayed 2 nights in Aug 2023
Response from GM on Aug 30, 2023
Thank You!!!!!We do have recycling bins in the upstairs hallway and lobby entrance, we can consider more, good suggestion.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park our Spyder motorcycle and trailer.
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Thank You!!!!!

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Great options for breakfast. Walking the waterfront was very relaxing. The only thing that would have made it better was chairs on the patio to enjoy the view.
Stayed 2 nights in Aug 2023
Response from GM on Aug 29, 2023
Thank You!!!!!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 3 nights in Aug 2023
Response from GM on Aug 29, 2023
Thank You!!!!!

6/10 Okay

Dan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel is in a potentially nice area however it seems everything is tired. The Personal Touch of a nice hotel does not appear here. However all the basics were handled fairly well. I would be back if my favorite Hotel was booked in the area
Stayed 3 nights in Aug 2023
Response from GM on Aug 25, 2023
Thank You!!!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Houghton and Hancock! Nice views of river and bridge!
Stayed 3 nights in Aug 2023
Response from GM on Aug 21, 2023
Thank You!!!!!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 18, 2023
Thank You!!!!!!!!!!

10/10 Excellent

Angela, Manawa

Stayed 1 night in Aug 2023
Response from GM on Sep 6, 2023
Thank You!!!!!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and hotel was clean. One negative is that there is not an elevator. Had to drag luggage up the stairs
Stayed 1 night in Aug 2023
Response from GM on Aug 25, 2023
Thank You!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and courteous. Room clean and comfortable. Only negative comment was on the location. Difficult to find and no shops or restaurants nearby.
Stayed 2 nights in Aug 2023
Response from GM on Aug 17, 2023
Thank You!!!!!!!!

8/10 Good

Marc

Stayed 1 night in Aug 2023
Response from GM on Sep 6, 2023
Thank You!!!!

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting our son at MTU. Very nice area. Hotel is comfortable and convenient. Staff were all great!!
Stayed 5 nights in Aug 2023
Response from GM on Aug 16, 2023
Thank You!!!!!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from GM on Aug 16, 2023
Thank You!!!!!

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from GM on Aug 16, 2023
Thank You!!!!!!!!!!