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Dear Holly,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,DeeAnna Gariepy
Dear Mary,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.
The people are really awesone here! Breakfast is decent! The pool area is great.
Nice place to stay!!
Britte
Stayed 2 nights in Feb 2024
Response from DeeAnna on Feb 21, 2024
Dear Britte,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.
6/10 Okay
Laura
Jan 21, 2024
Laura
Stayed 1 night in Jan 2024
Response from DeeAnna on Jan 23, 2024
Dear Laura,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
The nearest to a suite we booked through your was a two bedroom suite, so pretty annoyed, moved to a room with a settee, and thought it rather expensive for an almost empty hotel. Furthermore got a large Excutive suite in Hiedle House Green Lake WI for the same price.
Jeffrey
Stayed 2 nights in Dec 2023
Response from DeeAnna on Jan 15, 2024
Dear Jeffrey,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Due to the high demand for lodging in Houghton pricing is higher than other areas within the United States. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and hope to see you again soon! Have a great day!
Dear Carina,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Dear Leesa, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express! Have a great day!
Thank you for the great review, we really appreciate it!We hope to see you back in Houghton again soon!
8/10 Good
John
Oct 29, 2023
Liked: Cleanliness, staff & service
Nice property. Clean. Good breakfast
John
Stayed 2 nights in Oct 2023
Response from Allie on Oct 30, 2023
Hello, Thank you for the awesome review we really appreciate it!We hope to see you back in Houghton again soon!Have a great day!
10/10 Excellent
Jay
Oct 24, 2023
Jay
Stayed 3 nights in Oct 2023
Response from Allie on Nov 15, 2023
Thank you for the great review, we really appreciate it!We hope to see you back in Houghton again soon!
4/10 Poor
Marlene, Charlotte
Travelled with family, Travelled with pets
Oct 22, 2023
Disliked: Cleanliness
Close to stuff but if you bring your dog be prepared for them to put you in a really smelly room.
Marlene
Stayed 2 nights in Oct 2023
Response from Allie on Oct 30, 2023
Hello, Thank you for the feedback, I'm sorry that you had a smelly room, we definitely will get that fixed so that doesn't happen again!Have a great day!
Friendly staff, clean and comfortable room. Convenient location. Breakfast was delicious. Pool area was nice.
Joseph
Stayed 2 nights in Oct 2023
Response from DeeAnna on Oct 16, 2023
Dear Joseph,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Clean, safe, and the staff was friendly/professional. Highly recommend
John
Stayed 1 night in Oct 2023
Response from DeeAnna on Oct 16, 2023
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Pet stains in the stairwell, hallway. Pet fee was exorbitant for one night stay. Room was well-appointed. Room was adaptive, but toilet was not ADA compliant--too short without raised seat.
Robert
Stayed 1 night in Oct 2023
Response from DeeAnna on Oct 16, 2023
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Dear Diane,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Hotel was in great condition. Pool and hot tub were nice. Room was fairly quiet, the stair door was nearby and could hear it everytime it opened and closed.
Kevin
Stayed 1 night in Oct 2023
Response from Brita on Oct 10, 2023
Dear Kevin,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 Good
John and Anne
Oct 2, 2023
John and Anne
Stayed 1 night in Oct 2023
Response from Allie on Nov 15, 2023
Thank you for the great review, we really appreciate it!We hope to see you back in Houghton again soon!
Dear Jan,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Dear Lisa,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 Excellent
Richard
Sep 15, 2023
Richard
Stayed 1 night in Sep 2023
Response from Brita on Oct 10, 2023
Dear Richard,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Cynthia
Aug 17, 2023
Cynthia
Stayed 1 night in Aug 2023
Response from DeeAnna on Sep 18, 2023
Dear Cynthia,Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
6/10 Okay
Brenda
Travelled with family
Aug 7, 2023
Loud
There were a lot of Construction workers and the families were a bit loud and not so polite. Also they had a Barbecue set up very close to the door and smoking etc a bit uncomfortable.
Brenda
Stayed 2 nights in Aug 2023
Response from DeeAnna on Aug 8, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
10/10 Excellent
Jerry
Aug 1, 2023
Jerry
Stayed 1 night in Jul 2023
Response from DeeAnna on Sep 18, 2023
Dear Jerry, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Good Morning, RayThank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
10/10 Excellent
Sara
Jul 31, 2023
Sara
Stayed 3 nights in Jul 2023
Response from DeeAnna on Aug 2, 2023
Good Morning, SaraThank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
Good Morning, ArturThank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
8/10 Good
Lucas
Jul 31, 2023
Lucas
Stayed 1 night in Jul 2023
Response from DeeAnna on Sep 18, 2023
Dear Lucas, Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 Excellent
piu
Travelled with family, Travelled with family and small children
Great location and grocery store is very close and all the attractions are very close. We enjoyed the room and it is big and nice and clean.
piu
Stayed 1 night in Jul 2023
Response from DeeAnna on Jul 31, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna Gariepy Guest Relations
It was a wonderful stay all around! Clean, comfortable, nice staff, great location, delicious breakfast.
Nance
Stayed 1 night in Jul 2023
Response from DeeAnna on Jul 31, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
We had a great stay. We wish we could have stayed longer. Everything was clean and exactly what I expect.
Amy
Stayed 1 night in Jul 2023
Response from DeeAnna on Jul 21, 2023
Good Morning, AmyThank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.We are glad your stay was a great one! Hope to see you again!Again, thank you for choosing Holiday Inn Express,
8/10 Good
Brian
Jul 19, 2023
Brian
Stayed 1 night in Jul 2023
Response from DeeAnna on Aug 14, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
Good Morning, HaleyThank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.We are glad you had a great stay with us! Hope to see you again soon!Again, thank you for choosing Holiday Inn Express,
This was a very positive stay. Businesses of all types are within walking distant. The facility itself is kept up to a very exceptional state. The employees and managers were amazing. Breakfast options exceeded my expectations. I would definitely stay here again. Easy for me to recommend this location to others.
Duane
Stayed 3 nights in Jul 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Need containers for recycling in convenient locations
Laurie
Stayed 1 night in Jul 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 Okay
Julie
Jul 5, 2023
Julie
Stayed 2 nights in Jul 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
2/10 Terrible
Chera
Jul 4, 2023
Chera
Stayed 3 nights in Jun 2023
Response from K on Jul 26, 2023
I'm sorry you had a bad experience with Holiday Inn Express Houghton-Keweenaw. Please let us know what was wrong with your stay, I'm not seeing anything written as to what was wrong. We would love the opportunity to make it right. Thank you!
Excellent service. Very comfy rooms. Good breakfast. Quiet.
Jennifer
Stayed 2 nights in Jun 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We had a good stay. Staff was helpful, the room was clean, breakfast amazing, beds were comfortable, pool was a good temp and it was pretty quiet at night for sleeping.
Lori
Stayed 4 nights in Jun 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna
The hotel staff is professional and the hotel and rooms are very clean.
John
Stayed 1 night in Jun 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna
4/10 Poor
Louise
Jun 12, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Bad Experience
The TV did not work. The person on duty tried to help but could not. The location was inconvenient with nothing nearby. It was situated in the parking lot of a flooring store where we picked up a flooring screw in our tire so had a flat tire. I had scheduled this stay with a Hotels.com reward stamp which they did not honor so I paid full price for the room and list my stamp because my Hotels.com app says it was a reward night and all I was supposed to pay was the tax 😡
Louise
Stayed 1 night in Jun 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna
The breakfast buffet was great.
Place was super clean.
Walkable distance for shopping and restaurants
Patricia
Stayed 2 nights in Jun 2023
Response from DeeAnna on Jul 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HOUGHTON-KEWEENAW.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!Sincerely,DeeAnna