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Reviews of Hotel U Divadla

4 out of 5
Hotel U Divadla
U Stare Posty 247/6, Prague

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 478 reviews" "
Rating 8 - Good. 239 out of 478 reviews" "
Rating 6 - Okay. 84 out of 478 reviews" "
Rating 4 - Poor. 23 out of 478 reviews" "
Rating 2 - Terrible. 13 out of 478 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Stayed 1 night in Sep 2023

8/10 Good

Jakub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC. sweating period.
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff spotless lovely breakfast
Stayed 2 nights in Jun 2023

10/10 Excellent

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the main line to the center and provides an awesome breakfast. Highly recommend!

10/10 Excellent

Taseer

Stayed 2 nights in Mar 2023

8/10 Good

Miloslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional-style hotel which is ideal for a short break. 20 minute tram ride to city centre. Very clean, with great breakfast choices. Staff were extremely helpful - the guys are possibly the nicest hotel reception staff I've come across - and I've done a fair bit of travelling.
Stayed 3 nights in Oct 2019

8/10 Good

CJM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David at the reception was amazing. Always very helpful. The breakfasts were wonderful. The maid service was not very good and not very friendly.
Stayed 14 nights in Sep 2019

8/10 Good

Dee, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service
Clean and friendly staff. Good buffet breakfast. Excellent restaurant next door.
Stayed 3 nights in Sep 2019

8/10 Good

jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was fine. ..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were very helpful. Our room was clean and serviced well every day.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok at the hotel, reception staff was very helpful and always smiling, only one negative thing, restaurant lady was very rude, she need to change her attitude towards customers.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional property, value for money, very helpful staff , will definitely recommend
Stayed 5 nights in Aug 2019

10/10 Excellent

Michael, Fayetteville ((Atlanta), Georgia USA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I LOVED the staff more than anything! Wonderful people at the front dest and the cleaning staff was very efficient and friendly! And being able to use the hotel's bicycle was a really nice perk!
Stayed 8 nights in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel that can use improvement
The hotel is an old building located in a residential area. It has a bus stop and tram stop close by. There are two good restaurants within walking distance and we enjoyed eating there. There is no A/C in the rooms so if it hot, there is a fan in the room you can use. Breakfast was nothing out of the ordinary and it can be improved a lot. We asked for ice and we were told the restaurant did not have an ice machine. Parking is extra and at a walking distance. We had a rental car and parked in the street next to the hotel without any issues.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the everyday free breakfast and room cleaning service and the location was convenient
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has very big rooms for European standards. It was a quick tram ride into all the city attractions, about 30min but very convenient. The water temperature was finicky however, it varied between scorching hot and cold. Otherwise the stay was lovey. The gentleman who worked at the reception was also very helpful throughout. Would definitely recommend for future tourists.
Stayed 3 nights in May 2019

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Very nice staff
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
PROS: reasonably good quality hotel, the girl on reception when I arrived was kind and helpful, the breakfast variety and range was quite good, the hotel and room were warm (with freezing cold weather outside). CONS: people moving around in room above sounded like they were coming through the ceiling, I tried 2 different rooms, and both the same = terribly noisy, the worst hotel ever for this, and disturbed sleep. Bedroom quite small, The breakfast member of staff made a big scene in front of everyone at breakfast that she couldn't find me on her list (as I had changed rooms due to the noise from above). She could have been a lot more discreet about it, but instead chose to make a big situation out of it in front of lots of other guests.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, with easy access ny tran to central Prague. Staff all very helpful and spoke very good English Would recommend
Stayed 4 nights in Mar 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food and staff.
Fantastic hotel in terms of comfort, cleanliness and staff services ( David the desk manager is a real asset to the hotel). Free breakfast was a highlight. Only 100m from bus stop and a 5 minute walk to the tram station meaning you are into the city centre within 20 minutes. Great 3 course lunch for around £6-7. Highly recommended. Some may not like the location as it is not in the city centre but locals are very friendly and the price and transport system made it ideal for us.
Stayed 4 nights in Dec 2018

10/10 Excellent

Svetluse, Palmer, Alaska

Liked: Staff & service, property conditions & facilities, room comfort
I keep staying there once a year for a few years now, and I shall keep coming back. Excellent service and stay.
Stayed 12 nights in Oct 2018

8/10 Good

Gaurav, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Location was ok , not very near to town but had good transportation connectivity. WiFi doesn’t work most of the time & have no air conditioning ( can be a problem during summer) Staff was helpful and very friendly. Overall a good experience
Stayed 3 nights in Oct 2018

8/10 Good

Jana, Raleigh, North Carolina

Liked: Staff & service, property conditions & facilities
Breakfast buffet was very good. The selection was large and everything was very fresh. Coffee was excellent! Hotel was clean and quiet. The only thing we were unsatisfied with was WiFi connection that was poor and not reliable. Overall a good experience.
Stayed 2 nights in Sep 2018

10/10 Excellent

Juran, Caledon ON Canada

Liked: Staff & service, room comfort
It was a great experience. Hotel staff were extremely friendly and helpful. I had an early flight and arrived around 9AM. All I wanted was to have my luggage stored somewhere and I would come back later; the clerk on duty made arrangement and gave me a room right away. On the second day, I realized I forgot to bring my USB charger; the clerk at the reception lent me one, for which I was so grateful. The location of the hotel is okay, it takes about 10 minutes' walk to get to a tram stop and another 20 minutes to get to Old Town. The hotel itself has some history, but they keep it in a decent shape and adequately clean.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Okay Hotel
They only had a bath and the shower head attachment was broken for 24 hours until fixed. They advertised air conditioning bit there wasn't any. Breakfast was good.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable experience, nice hotel. Not too far from city centre.
Stayed 5 nights in Aug 2018

8/10 Good

Ramdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Location: Very easily accessed by public transport. Tram stop is 7 minutes walk from the hotel and the bus stop is 2 minutes walk from the hotel. Reception: Reception staff is available 24 hours. They were all fluent in English and very helpful. My flight arrived in Prague at 10:00 PM and the reception staff was good enough to arrange a taxi to pick me up at the airport. You can also buy your transport tickets for bus/tram etc from the reception. Room: We were a family of 4. There is no airconditioning in the room, So it was a bit hot and humid as the outside temperation was around 25 deg. centi. The room was clean and the beds were comfortable. There is no kettle or telephone in the room. Breakfast: The breakfast options were great and the kids were especially happy with the dessert options. I would definitely stay here again.
Stayed 5 nights in Aug 2018

8/10 Good

a, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good transport to city
Very good hotel and staff as well. V Thank you
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
We loved the breakfast buffet every morning. The room was always cleaned and the staff were pleasant. However, I would not stay during high temperatures as there is no air conditioning. Our third floor room felt like it stayed at a constant 32 degrees. It was an extremely hot week that we stayed
Stayed 7 nights in Jul 2018

4/10 Poor

Glory, Mexico

Liked: Cleanliness, room comfort
Disliked: Staff & service
the stafff is 50:50
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was not what I had expected from pictures.
When we reached hotel I was disappointed as the area which it was located was not as what I had expected.(location was not great). There was no wireless internet in the rooms. I had raised this with staff was helpful and they moved us to one of their branch which was very nice.
Stayed 2 nights in Jun 2018

8/10 Good

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2018

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Nice and comfortable hotel
Nice and comfortable hotel in a quiet neiberhood. 15 min away from old Prague and city centre.
Stayed 9 nights in May 2018
Response from David - Front Office Manager on Jul 21, 2018
Dear Ahmed, We are truly pleased with Your positive evaluation of our hotel and services. We will try our best to fulfill Your expectations during your next visit to us.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The WiFi was horrible it never worked, breakfast was not good the quality of the fruit wasn’t fresh either. Service at the restaurant was awful.
Stayed 2 nights in May 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Business trip to Prague
I stayed here because of the proximity to the business I was visiting. I was originally concerned as it is located away from the main centre, however it was fine for my two day stay. Friendly staff, reasonable breakfast & although I did not have an evening meal there, I am told the food is good. The room offered an Austrian twin style double. No air-con in the room. Not a problem in April! 15 minute bus ride into the centre. Overall very good value for money

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and service was Plus 1!
Although a bit off the beaten track, and the immediate area having a sketchy feeling about it, we would stay in this hotel again. Wonderful staff, great accommodations, great price, and WHAT a breakfast.

10/10 Excellent

DAVID, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME!
Excellent Service, good location, awesome breakfast and good restaurant.
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
The staff are very friendly and the room was comfortable. We were above the kitchen area which meant during the day we could hear the washing machines which also made the floor vibrate. We booked a double room but got two singles pushed together although that didn't affect our sleep. The included breakfast has a huge selection of food and was from 7 to 10.30 so we didn't have to rush.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Awesome! I will never stay anywhere else in Prague.
Stayed 5 nights in Aug 2017

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying in the hotel
We enjoyed staying in the hotel. The hotel had good selection of continental cold and hot breakfast, the hard pillows had been replaced for us on demand. We didn't use the hotel restaurant in the evening so we cannot say. The only minor drawback we experienced was the deliveries to the next door shop could be noisy when the window was open.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. The hotel located in the residential area. Only 15 minutes tram ride to the city center. The hotel is well maintained and has the excellent personnel.Complimentary breakfast was very good All our requirements were addressed immediately.The only negative experience we had with shuttle services. We order taxi ride to and from the airport through the hotel and were overcharged both times, the price we paid was much higher than advertised. other than that, I would highly recommend this hotel. Great value for the money!

6/10 Okay

Verified traveller

Liked: Staff & service
Moved to another hotel
When we arrived they were overbooked so moved us to a sister hotel in town ,the Adler they paid for transport to the hotel and our city tax and gave us free coffee until taxi arrived and all was well

2/10 Terrible

Verified traveller

Liked: Staff & service
Bad part of town
Hotel was too out of the way in a part of town that even the cab drivers told us to never stay there again because it was a bad part of the city

8/10 Good

NKT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - easy tram ride to centre
A very good value hotel, east tram to centre and all other areas. Very helpful staff.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dinah, Norfolk, UK

Liked: Staff & service, room comfort
Decent- Getting What You Pay For
Staff was great and breakfast doesn't get any better! The details on the website is not what we found when we got there. No wifi in the rooms and no 24 hr room service. Location was a 10 min taxi ride, however, next time we'll use that taxi money to stay in Prague 1 where you could walk everywhere.

8/10 Good

ELGUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello, everything was excellent. But I didn't' understand that why they took 5 Euro from me which they ordered a taxi. :-(