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Reviews of Fairfield Inn New York Long Island City/Manhattan View

2.5 out of 5
Fairfield Inn New York Long Island City/Manhattan View
52-34 Van Dam Street, Long Island City, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 999 reviews" "
Rating 8 - Good. 408 out of 999 reviews" "
Rating 6 - Okay. 137 out of 999 reviews" "
Rating 4 - Poor. 38 out of 999 reviews" "
Rating 2 - Terrible. 26 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

AFSHAN

Disliked: Property conditions & facilities
Worse location and old building
Worse location surrounded by collision centers, body shops and warehouses. Broken cars parked all around. We were scared of walking outside. Building is old and not maintained. Not worth money. Its a 2 star hotel not worth more than $50 a night. Can I expect a refund ?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carolyn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl's Spring Weekend Trip

8/10 Good

Edward E.

Liked: Cleanliness, staff & service
Place was ok, Room 301, the A/C unit was very noisey

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel. Good price. Not the best area but met my needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
out of the way and I like that
This is a great hotel.. quiet, clean and will all amenities. Would be great if they had an airport shuttle..
Stayed 3 nights in Mar 2018

10/10 Excellent

nerysbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Solimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was a good experience. My boyfriend and I come here for special occasions. This is the first time we came 10 minutes after check in and our room still was not ready. Also, about 10 minutes after getting into the room a cleaning lady used her card and came into the room. She obviously didn’t know we were already in the room. But she brought us 2 wash clothes. This upset me. But it’s never happened before. I understand things happen. But they should communicate better. We will still continue to come here on special occcasions because we love it so much.
Stayed 1 night in Mar 2018

10/10 Excellent

DANUPON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Mar 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, clean, i will come back

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The space and location were above reproach. Staff were vibrant and energetic.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient, decently priced
Nice cheaper alternative than staying in Greenpoint.... Bed and pillows are more comfortable than most 4 stars I've stayed at... There is usually ample parking on the streets around the neighborhood to avoid the $25 on property fee

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sasha, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to Manhattan
This was our second time staying at this hotel. It’s a good local getaway. The staff members are always helpful and friendly. The hotel itself is conveniently located near Manhattan. Would definitely stay here again. Parking is available but there is plenty od street parking in the neighborhood.
Stayed 1 night in Feb 2018

10/10 Excellent

samina, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotal. Very comfortable and staff is excellen
Very comfortable and clean. Excellent staff. Great breakfast.
Stayed 3 nights in Feb 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

mike, ny

Disliked: Staff & service
Front desk guys are rude
The hotel rooms are very comfortable, front desk guys are very rude. There shouldn’t be extra fee for parking lot, rates are high enough already. You pay for parking space, they don’t give you a number of your space, you leave the room and when you get back to the hotel all parking spaces are taken even though you paid $25 extra. Guess why? Because employees/managers/shuttle bus drivers park their cars there. I had to make a scene in the middle of the night at 2am in order for them to move their cars. They asked me to park my car on the street and they would refund me. But this is not why you decide to pay extra for parking lot. A big mess, feels like the manager doesn’t know what he is doing.
Stayed 1 night in Feb 2018

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Jessica , queens, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice staff, saves you a 20 minute walk by taking you to train station by the shuttle every day no matter how many times you want, very clean and nice breakfast food. Will definitely stay again! Thank you for everything!
Stayed 4 nights in Feb 2018

8/10 Good

robert, ephrata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem for the Greenpoint area
Close to everything in the area, clean rooms,easy checkin/out and quiet. Decent complimentary breakfast.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel. Really helpful receptionist
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly and helpful staff clean the only problem having to pay $25.00 to pay to park in an empty lot
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at this hotel. The employees were welcoming and very efficient. I stayed in a jacuzzi suite and it was beyond comfortable clean and very spacious!
Stayed 1 night in Jan 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking
Everything was great except for the no parking and 30$ a night for parking and I paid 9$ free 3 bottles of water
Stayed 1 night in Jan 2018

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
....
Stayed 1 night in Dec 2017

8/10 Good

Martin, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Martin's Stay
Upon checking in, the lady at the counter was talking about a $250 fee which I was confused about because she was speaking too fast and looked at me weird when I asked what the fee was for again. Also, one night my girlfriend and I were about to sleep and we started to get itchy around the thigh area and we didn't know what it was (No not bed bugs). I'm assuming it was the products used to wash the blankets and bed sheets. Other than that the room/bed was comfortable and to our expectations. Will come back in the future.
Stayed 5 nights in Jan 2018

10/10 Excellent

Julie, Columbus, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, wonderful staff
Perks of this hotel are the price, the included breakfast, the easy and inexpensive parking and the shuttle service. Highly recommend this hotel for those wanting to save money on accommodations.The hotel shuttle takes you to the closest subway station and also several local restaurants. Obviously, we used the subway daily, but we did Uber a few times, just because it was quicker than waiting on the shuttle and then navigating the subway route (ie from Queens to Battery Park, takes a while). We also did an Uber rather than wait late at night outside the subway station for the hotel shuttle to arrive. However, overall, it was a great location to stay outside the city. Additionally, our room had a gorgeous Manhattan view!
Stayed 3 nights in Dec 2017

6/10 Okay

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 stars
Everything was excellent except she I was charged $12 a night for no reason . I used the free WiFi and they allegedly said I used the $12 one . Manager refused to refund me .
Stayed 3 nights in Dec 2017

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, rough area.
Nice Hotel. Rough area with poor access to subway, etc. Parking ramp is tight, and there is a parking space that blocks the entrance that should not be a space...
Stayed 2 nights in Dec 2017

8/10 Good

George, CLT

Liked: Cleanliness, room comfort
Hotel Location and Facility
Overall the hotel is okay. Location of the hotel is looks to me in industrial area and is very far from City. No restaurant in the hotel, even though it is 4 star hotel. Expected better amenities and facilities in room. Room heater was not in good conditions.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and very helpful! Perfect location to get to the city!!!! Awesome shuttle service.
Stayed 2 nights in Dec 2017

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

maria, queens, ny

Liked: Staff & service, property conditions & facilities
Looks nice, feels not so nice
The only negative thing I have to share is the inconsistent temperature in the room. Although the heat was on, it wasn't warming up the entire room. I was cold the whole night. Overall, service was good.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel
Rooms need upgrades in decor. Had issues with the cable tv going in and out. You get what you pay for at this location.
Stayed 1 night in Dec 2017

8/10 Good

Joe, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Friendly staff! Shuttle to subway was convenient, drivers were very accommodating. Breakfast very good, had a lot of choices.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it's a no-frills hotel that gets the job done. It's not as convenient location wise as other hotels in the area but it does come with shuttle service. The room was fine, but honestly the walls are thin, and housekeeping wakes you up with their chatter as they clean adjoining rooms. They were just soo loud! I expect it from other guests, but from staff? It was kind of annoying.
Stayed 1 night in Dec 2017

8/10 Good

Ty, Queens, NY

Liked: Cleanliness
Nice hotel, compliant staff
I added another night’s stay via Expedia.com and the front desk person was nice enough to allow me to remain in the same room, although, my booking called for a smaller room size.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a steal for us. The rate coupled with the excellent hospitality and location made it worth our while. The complimentary breakfast was delightful. The staff was extremely helpful and pleasant. The room was quaint but worked perfectly.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a great day!
Robert at check in was so accommodating . Very welcoming.
Stayed 1 night in Nov 2017

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

8/10 Good

V, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the LIE & BQE.
Business stay, working in Manhattan. Parking situation is a bit crazy, but worked out. Nice place to stay.
Stayed 2 nights in Nov 2017

10/10 Excellent

aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very quiet and clean hotel! Would definitely stay here again!
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely nice and very helpful. The room was very comfortable. Looking forward to staying there again.
Stayed 1 night in Nov 2017